Mental Health related deaths

PFD Category
Reports: 636 Areas: 69 Earliest: Aug 2013 Latest: 14 Apr 2026

77% response rate (above 63% average). 45% of classified responses show concrete action taken. Reports rose 94% from 33 (2023) to 64 (2024).

PFD Reports
419 results
Samantha Boazman
All Responded
2023-0034Deceased 31 Jan 2023 Leicester City and South Leicestershire
Inmind Healthcare Group
Concerns summary (AI summary) The report raises concerns that emergency response protocols at the hospital involved staff assessing a situation and then collecting equipment, rather than bringing it immediately, and observations were recorded in a predictable manner, not therapeutically.
Action Taken (AI summary) Following the death, an emergency bag is now in every ward in all Inmind hospitals. Regular training and competency assessments are now undertaken regarding observations, and a new radio protocol has been implemented for staff to communicate effectively in emergencies.
Andrew Shirley
All Responded
2023-0063Deceased 27 Jan 2023 Worcestershire
Various
Concerns summary (AI summary) HMP Hewell healthcare and mental healthcare staff failed to identify, record, and mitigate the deceased's suicide risk, and did not adequately share information with prison staff. The Duty Governor also failed to make sufficient enquiries regarding health screens.
Action Planned (AI summary) Following Mr Shirley’s death, a thorough investigation into the care delivered by the Midlands Partnership Foundation Trust was undertaken. The Access Team call handler aide memoire has been updated. Practice Plus Group have healthcare staff being trained to deliver ACCT training. Training compliance at HMP Hewell is currently 88%, and further dates have been arranged to ensure full compliance by 31 March 2023. Training has also been delivered to all healthcare staff regarding the initial segregation health screen. HMP Hewell is delivering training sessions that incorporate both ACCT v6 and SASH training to all staff with the expectation that this will be completed by July 2023. HMP Hewell has developed Duty Governor guidance for managing the risk of segregation and delivered a training session to all Duty Governors in March 2023.
Andrew Largin
All Responded
2023-0027Deceased 25 Jan 2023 Inner North London
East London Foundation Trust
Concerns summary (AI summary) The report identifies a failure to allocate a team member promptly after discharge from the crisis team, a lack of reassessment despite concerning information, and poor communication between teams regarding patient pathways.
Action Taken (AI summary) The Trust has reviewed procedures, met with managers, and is implementing a training programme for Neighbourhood Teams to highlight clinical risk when triaging incoming referrals, which started in March 2023 and runs monthly for 6 months. WWNT members will be required to attend the next Coroner’s Training provided by the Trust’s Legal Affairs Team.
Paul Meadows
All Responded
2022-0201 Suffolk
Department of Health and Social Care Ipswich and East Suffolk Clinical Commi…
Concerns summary (AI summary) Systemic issues due to resource pressures and underfunding led to inconsistent triage, inadequate risk assessments, and safety planning failures within the First Response Service nationally.
Action Taken (AI summary) The Integrated Care System (ICS) repurposed the First Response Service to NHS111 option 2 in April 2022, which has reduced calls and improved response times. The ICS has also provided additional funding to increase capacity through voluntary sector partners and will continue working to reduce staff vacancies. The Department notes that the CQC is actively addressing patient safety issues at Norfolk and Suffolk NHS Foundation Trust through a Section 29A Warning Notice and follow-up inspections, while NHS England supports the Trust via a Recovery Support Programme. Nationally, the department invested £111 million in 2021/22 and is implementing plans to expand the mental health workforce by over 27,000 by 2023/24.
Michael Vince
All Responded
2022-0198 East London
North East London Foundation Trust and …
Concerns summary (AI summary) A patient was prescribed a short-term medication for 20 years against guidelines without meaningful review or monitoring of PRN use, and dependence evidence was not shared between health trusts.
Action Taken (AI summary) North East London NHS Foundation Trust acknowledges concerns regarding Zopiclone prescription and monitoring. They have undertaken a learning review, developed an action plan, and updated their practice regarding medication monitoring and compliance, with ongoing monitoring planned. High Street Surgery has completed a clinical audit of Zopiclone prescriptions over the past two years, conducted structured medication reviews for most long-term patients, and commenced more proactive referrals to specialist mental health services. They also participated in a meeting where NELFT committed to a wider audit and developing a safe-prescribing training package.
Alun Davies
All Responded
2022-0196 Hampshire, Portsmouth and Southampton
South Western Railway and BTP Fatal Inv…
Concerns summary (AI summary) Portchester Railway Station has limited staffing, CCTV, and poor visibility despite being an escalated location with multiple fatalities. Previous safety recommendations remain unaddressed, and public welfare announcements are lacking.
Action Taken (AI summary) South Western Railway has already fitted trespass gates, witches hats, and anti-tread guards to deter unauthorised track access at Portchester Station in 2020-2021. They are also discussing with Network Rail to review the station's status regarding suicide risks, but found no requirement to increase staffing or introduce 24/7 CCTV surveillance.
Khalid Yousef
All Responded
2022-0193 Birmingham and Solihull
NHS England, Birmingham and Solihull Me…
Concerns summary (AI summary) Police custody L&D services lack commissioned psychiatrists, leaving junior staff unable to adequately assess serious mental illness. This is compounded by misunderstanding of L&D's role and a reduction in qualified Forensic Medical Examiners.
Noted (AI summary) NHS England clarifies that while the Liaison & Diversion service model does not directly commission psychiatrists, access can be arranged via urgent referral. They state that a Career and Competency Framework for L&D services, published in 2018, is currently under review, and regional commissioners will consider it for workforce and quality issues. NHS England clarifies that Liaison and Diversion services do not directly commission psychiatrists but are for referral. They are developing a new service specification to clarify expectations for access to psychiatry and are reviewing the L&D career and competency framework. West Midlands Police will create a formal escalation process for custody staff disputing Liaison and Diversion decisions, review mental health training for custody officers, and provide clear advice to frontline staff on the L&D function. These actions are planned within six months. West Midlands Police will create a formal escalation process for custody staff regarding Liaison & Diversion decisions, review mental health training for custody officers/staff, and provide clear advice on the L&D function within six months. Birmingham and Solihull Mental Health Trust plans to discuss liaison clarity with West Midlands Police, develop internal communications about the L&D team's role, and review/update the L&D induction programme and introduce reflective practice groups with psychologists by October 2022. Birmingham and Solihull Mental Health Trust plans to discuss liaison clarity with West Midlands Police, develop internal communications about the L&D team's role, and review/update the L&D induction programme and introduce reflective practice groups with psychologists by October 2022. NHS England clarifies that the Police Custody Healthcare Service (PCHS) policy and commissioning responsibilities lie with the Home Office and Police and Crime Commissioners (PCCs) respectively, not NHS England. They state their role is advisory, and they will continue to work collaboratively with the National Police Chiefs Council (NPCC) to align PCHS and Liaison & Diversion service specifications. The Home Office clarifies that commissioning for L&D services is for NHS England and police custody healthcare services for PCCs, and it is not their place to intervene. However, Home Office officials are working with the NPCC, NHS England, and DHSC to improve escalation processes and mental health management in custody, with a view to the NPCC issuing new guidance.
Keith Nottle
All Responded
2022-0189 Nottingham City and Nottinghamshire
Nottinghamshire Healthcare Trust and Tu…
Concerns summary (AI summary) Mental health crisis triage bypasses specialist assessment, relying on telephone workers' limited judgment. There was a lack of care coordination for complex patients and unclear multi-disciplinary team decision-making.
Action Planned (AI summary) Turning Point has reviewed and refreshed helpline worker roles, agreed a Standard Operating Procedure (SOP) with Nottinghamshire Healthcare Trust, ensured staff familiarity with the SOP, introduced additional monitoring and audits, and agreed a competency framework. Nottinghamshire Healthcare is undertaking a comprehensive review of its Crisis Resolution and Home Treatment service, which is currently underway and will lead to an improvement plan by 30 November 2022.
Andrew Nixon
All Responded
2022-0165 Dorset
Somerset NHS Foundation Trust
Concerns summary (AI summary) Family/carers were not fully involved in mental health risk assessments or care planning, and there was no clear criteria for conducting a Carer's Assessment, limiting protective factors.
Action Planned (AI summary) Somerset NHS Foundation Trust is undertaking a Quality Improvement project to simplify carer referral processes, with learning to inform revisions to their Carer’s Assessment service procedure in 2023. They plan to issue staff briefings on consent and confidentiality, explore changes to their electronic recording system, update clinical risk training, and ensure co-produced safety plans are shared upon patient discharge.
Samuel Gomm
All Responded
2022-0163 South Wales Central
Powys County Council Powys Teaching Health Board
Concerns summary (AI summary) The WARRN risk assessment tool for self-harm lacked optimal visibility and update mechanisms for fluctuating risks, potentially causing new users to underestimate risk and miss referral opportunities.
Action Taken (AI summary) Powys County Council and Powys Teaching Health Board have fully implemented the Welsh Applied Risk Research Network technique and the Welsh Community Care Information System for case recordings in all Community Mental Health Teams. They are also reviewing and updating risk assessment policies, privacy statements, and reminding practitioners to co-produce documents with patients.
Ian Cockfield
All Responded
2022-0158 East London
Department of Health and Social Care Department of Health and Social Care an…
Concerns summary (AI summary) The concerns text refers to a narrative conclusion not provided, therefore no specific issues can be summarised from the given text.
Action Planned (AI summary) The Trust has implemented staff awareness sessions, amended guidance documents, introduced a ward clerk's checklist, and a complex transfer protocol. They are also reviewing and updating their Physical Health Care and Slips, Trips and Falls Policies, with updates expected by September 2022. The Department of Health and Social Care notes current NICE guidelines on falls and reports that NICE is beginning a full update due in 2024. NHS England will continue to encourage mental health trusts to participate in the National Audit of Inpatient Falls, which has seen increased uptake.
Demet Akcicek
All Responded
2022-0277 5 Sep 2022 Inner North London
Camden and Islington NHS Foundation Tru…
Concerns summary (AI summary) A mental health duty worker failed to escalate a patient's severe distress, omitted their case from multi-disciplinary team discussion, and made inadequate notes, with no clear trust-level actions to prevent future recurrences.
Action Taken (AI summary) The CDAT team has updated its Operational Policy and implemented a daily duty sheet/tracker to ensure appropriate follow-up for all issues logged, which is checked daily by the senior on duty. The team has also been reminded of record-keeping obligations.
James Tice
All Responded
2022-0275 5 Sep 2022 Manchester North
NHS Greater Manchester Integrated Care
Concerns summary (AI summary) There is a critical lack of beds for informal mental health admissions for older adults and insufficient community psychotherapy services for their needs.
Action Planned (AI summary) Learning from the case will be presented to the Greater Manchester System Quality Group and cascaded to professionals through governance forums. The Regulation 28 report will be shared with mental health commissioners to ensure a review of older adult inpatient provision.
Gareth Williams
All Responded
2022-0270 31 Aug 2022 Gwent
Aneurin Bevan University Heath Board
Concerns summary (AI summary) The deceased fell between two non-communicating care teams (mental health and ENT), leading to insufficient support and an inability to resolve his complex health problems.
Action Planned (AI summary) Aneurin Bevan University Health Board is expanding a service called 'Adferiad' to include people with other medical and long-term conditions, which will be delivered by a multi-disciplinary team including medical, nursing, and Allied Health Professionals to improve interdisciplinary working between physical and mental health specialties.
Christopher Lloyd
All Responded
2022-0266 26 Aug 2022 Manchester South
Department of Health and Social Care
Concerns summary (AI summary) The deceased lacked ready access to a unified dual-diagnosis service that could holistically assess and treat co-existing mental health conditions and substance misuse issues.
Action Taken (AI summary) The Department of Health and Social Care reports that the Greater Manchester ICP developed a Co-Occurring Conditions team for system-wide training, and Tameside launched a Living Well Plus service for high-intensity A&E users; OHID has published guidance for commissioners; and national strategies include additional funding to improve treatment services for mental health and substance misuse.
Susan Regan
All Responded
2022-0256 17 Aug 2022 Manchester South
Pennine Care NHS Foundation Trust
Concerns summary (AI summary) The Home Treatment Team failed to follow clinical guidance to consult the patient's sons about inpatient admission and medication non-compliance. There was also a breakdown in properly recording and communicating the care plan with the family.
Action Taken (AI summary) Pennine Care NHS Foundation Trust has re-established supportive forums, established a Patient and Carer Involvement team, and developed a pathway for Lived Experience members to participate in paid roles, and implemented an updated information pack for carers. Also, HTT now has a substantive Consultant Psychiatrist in place and the MDM's have been adjusted to ensure regular attendance of the consultant.
Neil McDougall
All Responded
2022-0251 10 Aug 2022 Somerset
Military of Defence
Concerns summary (AI summary) Military debriefs lack individual trauma support and promote alcohol use over discussion. The resettlement process for leavers fails to provide mandatory comprehensive mental health assessments, leaving ex-personnel reliant on external services.
Action Taken (AI summary) The Army has current policies and procedures to minimise the risk of suicide within the ranks of serving military personnel and the veteran community including education to tackle stigma, providing rapid and flexible access to trauma risk management, and through comprehensive support to personnel transitioning to civilian life. The response includes enclosures detailing specific policies, briefings, and healthcare arrangements.
Robyn Skilton
All Responded
2022-0247 7 Aug 2022 West Sussex
Department of Health and Social Care
Concerns summary (AI summary) Significant underfunding and under-resourcing of CAMHS caused extensive waiting times for child psychiatrist assessments, preventing timely diagnosis and treatment. Exploding referral rates without proportionate resource increases have made the service unsustainable, endangering young people.
Noted (AI summary) The response acknowledges concerns about access to child and adolescent mental health services (CAMHS) in West Sussex. It outlines national initiatives to increase funding for and access to mental health services, including potential waiting time standards, and mentions a public call for evidence.
Stanislav Mucha
All Responded
2022-0245 4 Aug 2022 Manchester North
Department of Health and Social Care Royal College of Psychiatrists
Concerns summary (AI summary) There was no documented agreement among professionals regarding the outcome and necessary actions following a mental health act assessment, leading to confusion and a failure to progress critical steps like a warrant, delaying further intervention.
Action Planned (AI summary) The Department of Health and Social Care notes that Pennine Care Foundation Trust has implemented a shared electronic system across services (except IAPT) and recommends uploading Mental Health Act documentation into patient records. They will also consider including specific time periods for producing notes of assessments in the revised Code of Practice. The Royal College of Psychiatrists will use communication opportunities to remind members of the need for consistent and comprehensive recording of all clinical contacts, including those related to the Mental Health Act. A mental health assessment recording act template has been created for Section 12 doctors to complete, requiring rationale for not making a recommendation. All AMHPs now complete a social circumstance report when the decision is made not to detain a patient.
Archi Johnson
All Responded
2022-0231 26 Jul 2022 Exeter and Greater Devon
Devon Partnership NHS Trust
Concerns summary (AI summary) Crucial information, especially about previous suicide attempts, was not consistently recorded or shared across different risk assessments. This prevented staff from knowing significant risks, potentially impacting care decisions and safety measures.
Action Taken (AI summary) Devon Partnership Trust has shared the coroner's findings with relevant services and completed the action plan developed in response to a Serious Incident Investigation following the death. Actions taken address how risk assessment information is recorded and shared.
Gaia Pope-Sutherland
All Responded
2022-0222 21 Jul 2022 Dorset
Association of British Neurologist BCP Council Department of Health and Social Care +6 more
Concerns summary (AI summary) Poor communication between neurology and mental health teams, under-resourced epilepsy services, and inadequate police training on epilepsy and complex mental health conditions pose significant risks.
Noted (AI summary) NHS Dorset will undertake a review of nursing resources in epilepsy care locally, encompassing primary and secondary care for adults and children, and interaction with other specialities. The Regulation 28 Report will be shared and reviewed with NHS partners at the Pan Dorset Mortality Group. BCP Council's AMHP service uses the Mental Health Act 1983 and Code of Practice, monitored through a Quality Assurance Framework, to inform practice. They are actively engaging with Dorset Healthcare Trust to amend the Pan-Dorset Standard Operating Procedure and discussing with AMHPs how to succinctly share information with GPs. The Integrated Care Board (ICB) are carrying out an 8 week review of the entire Epilepsy and Neurology service which started on 11 August 2022. Dorset Council has completed an internal review of its AMHP pathways and recording systems to ensure adherence to the Mental Health Act Code of Practice, focusing on information sharing. The AMHP service managers will ensure review of records before assessment and there is a new mandatory field to notify the allocated social care practitioner of any Mental Health Act assessment. The trust outlines multiple planned actions, including updating policies to address sexual harassment/assaults on inpatient units, reviewing patient observation practices, improving documentation of rationale for observation levels, reviewing guidance on informal patient status, ensuring comprehensive discharge summaries are sent to GPs after Mental Health Act assessments. Dorset Police supports sharing learning about life-threatening illnesses with the College of Policing and has offered to support national training. They have implemented changes to the POLSA/LPSM process, directed staff to use Niche for logging decisions, and are including a session on log keeping in Vulnerability 4 training; revised processes are in place to monitor training activity. The College of Policing believes their current approach to vulnerability training, which focuses on risk management and information gathering, is appropriate. They argue that the complexity and variability of medical conditions make specific training impractical for non-medical personnel. The Trust has introduced a Standard Operating Procedure in May 2022 which covers the provision of information following Mental Health Act assessments. The Association of British Neurologists will communicate suggested actions to improve communication between psychiatry and neurology teams, such as copying communications to the treating neurologist and informing neurologists of psychiatric admissions. They will also discuss these issues with the President of the Royal College of Psychiatrists. The Royal College of Psychiatrists acknowledges the lack of effective communication between neurology and mental health services. They highlight workforce issues in neuropsychiatry and support the development of integrated services in neuroscience centers in ICSs. The Trust has updated its Safeguarding policy to highlight the response needed when an adult discloses they have experienced sexual abuse, with two appendix documents added to the policy setting out further details.
Rebecca Flint
All Responded
2022-0215 17 Jul 2022 Manchester South
Department of Health and Social Care Greater Manchester Health and Social Ca…
Concerns summary (AI summary) The Care Coordinator role is overburdened and lacks consistent job descriptions or cover during absences, compromising information flow and comprehensive patient assessment within mental health teams.
Noted (AI summary) The GM Mental Health System Quality and Safety Group commissioned a whole system peer panel review of the Regulation 28. Key learning points will be presented/shared with the Greater Manchester Mental Health System Quality Group and cascaded to professionals through relevant governance and learning forums. GM will consider the development of a GM standardised set of principles for the role of adult community mental health teams. The Department acknowledges concerns about the Care Coordinator role, referencing increased mental health workforce numbers, and the NHS Long Term Plan's commitment to expand community mental health services. It also highlights that local systems are reviewing CPA processes and investing in mental health crisis care provision.
James Booth
All Responded
2022-0214 17 Jul 2022 Manchester South
Department of Health and Social Care Priory Group
Concerns summary (AI summary) Inadequate garden fence security at a mental health facility, without national guidance, and a critical breakdown in information exchange at shift handovers led to a failure in appreciating emerging patient risks.
Noted (AI summary) Priory reviewed shift handovers and found them satisfactory. Additionally, a detailed handover template is being introduced across Priory Healthcare sites and is currently being trialled on Rivendell ward at Altrincham. Risk assessments have been completed on courtyards/gardens and a programme of works is underway to increase courtyard and garden fencing. The Department acknowledges concerns about the security of outside areas in mental health wards and notes actions taken by the Priory Group to improve security around the garden area of Tatton Ward. The response also provides information about national guidance and regulations related to security levels and reporting of unauthorised absences.
Daniel Clements
All Responded
2022-0209 13 Jul 2022 West Yorkshire Western
Department of Health and Social Care South West Yorkshire Partnership NHS Fo…
Concerns summary (AI summary) A systemic void exists for vulnerable individuals with suicidal ideation but no overt psychiatric illness, leading to them being passed between agencies without effective crisis intervention or multidisciplinary planning.
Noted (AI summary) The Trust acknowledges the concerns and describes its general approach to suicide prevention, emphasizing collaboration with partner organizations to address social needs but offers no specific changes. The Department acknowledges the concerns, explains the limits of the Mental Health Act, and references existing NHS England initiatives and investment in community mental health services and integrated care.
Khalid Abiaz
All Responded
2022-0184 20 Jun 2022 Manchester South
HMP Swansea, Ministry of Justice and Sw…
Concerns summary (AI summary) A prison officer failed to open an ACCT despite clear suicide risk information, showing a misunderstanding of mandatory policy. This indicates a failure in training regarding the revised ACCT procedures for prisoners at risk of self-harm.
Action Planned (AI summary) Swansea Bay University Hospital will ringfence two slots per ACCT training session for Health Board staff and will roster health staff to attend ACCT Awareness training as a priority. Health Board bank staff will no longer undertake the reception or screening function unless they are key trained. HM Prison and Probation Service rolled out ACCT version 6 across the prison estate and has produced and delivered training materials to support staff understanding. Fifteen staff members received the new training module, and the Governor has issued guidance on risk identification. The Governor has also requested that bank nurses are not deployed in the reception area of the prison.