Other related deaths
PFD Category
Reports: 783
Areas: 72
Earliest: Aug 2013
Latest: 14 Apr 2026
76% response rate (above 63% average). 34% of classified responses show concrete action taken. Reports fell 26% from 91 (2023) to 67 (2024).
PFD Reports
490 resultsAnn Mowbray
All Responded
2021-0129
30 Apr 2021
Warwickshire
Christian Congregation of Jehova’s Witn…
Concerns summary (AI summary)
The Christian Congregation of Jehovah’s Witnesses lacks a safeguarding policy for vulnerable adult members, despite previous recommendations, posing a risk to their safety.
Noted
(AI summary)
The Christian Congregation of Jehovah's Witnesses asserts that while they provide support to vulnerable adults, they do not formally bring them into their care, thus a formal policy is deemed unnecessary; they rely on Christian duty and scriptural guidance.
Darren Adams
All Responded
2021-0125
29 Apr 2021
South Yorkshire (East)
Practice Plus Group and Resuscitation C…
Concerns summary (AI summary)
Nursing staff misdiagnosed post-mortem conditions due to inadequate training in identification, and resuscitation guidance documents contained confusing definitions, risking proper emergency response.
Noted
(AI summary)
Practice Plus Group has mandated training on the identification of hypostasis and rigor mortis, using scenario-based simulations, and will raise concerns about confusing terminology in existing guidance with NHS England. Resuscitation Council UK acknowledges the concerns but states that detailed training in the recognition of rigor mortis and hypostasis is outside the scope of RCUK training courses, though they encourage starting CPR unless irreversible death is certain. They have shared the response with relevant bodies.
Ella Kissi-Debrah
All Responded
2021-0113
20 Apr 2021
Inner South London
British Thoracic Society
Department for Environment, Food and Ru…
Department for Transport
+11 more
Concerns summary (AI summary)
National air pollution limits exceed WHO guidelines, and there is low public awareness of pollution levels. Medical professionals also fail to adequately communicate the adverse health effects of air pollution.
Action Planned
(AI summary)
DEFRA, DFT, and DHSC will continue to work to improve public awareness of air pollution, including a pilot project with GPs providing air quality advice and information to a range of vulnerable groups. They will also make expertise available to relevant professional organisations. The Mayor of London has implemented measures such as the Ultra Low Emission Zone (ULEZ) and is expanding the monitoring network. They are also supporting health and care system support for vital structural changes. NICE amended its asthma guideline (NG80) in March 2021 to clarify the link between air pollution and asthma and added links to NICE guidelines on air pollution: outdoor air quality and health and indoor air quality at home. The RCGP is in the process of producing a planetary health element of the curriculum that all new GPs will be assessed against and are also planning a high-profile webinar incorporating elements regarding pollution. The RCP will work with specialist societies to raise the profile of air pollution's impacts, review the internal medicine curriculum, increase knowledge among physicians, produce resources for professionals to discuss air pollution with patients, improve incentives for conversations, and urge government to tighten regulations. The NMC will consider the concerns in their evaluation of pre-registration standards, focusing on communication with families, and identify further activity to ensure professionals understand their obligations to communicate clearly with patients about evidence related to managing and preventing ill-health. The BTS intends to build upon work undertaken to date by raising awareness of the effects of poor air quality, producing an updated Position Statement on air quality and lung health, and adding the health care profession voice to the debate on climate change and air pollution through membership of the UK Health Alliance on Climate Change and involvement in the Taskforce for Lung Health. The RCPCH curriculum includes a domain on health promotion, and they are working with NHS England/Improvement and Health Education England to develop asthma competencies for child health professionals and carers. They also declared a climate emergency and published a report on tackling climate change. HEE will write to the relevant medical Royal Colleges, GMC and NMC to highlight that improving awareness of the impact of air pollution on health should be considered when developing curricula. The GMC will review standards for medical education to consider how environmental issues are covered, encourage medical schools to address air pollution in curricula, and promote inclusion of environmental impacts in postgraduate training curricula. HEE will add the theme of environmental impacts to the list of potentially important areas to consider as they progress the credentialing agenda. UKHACC delivered a pilot project with Global Action Plan, funded by Defra and the Clean Air Fund, to educate paediatricians and respiratory health professionals on air pollution advice for patients. The London Borough of Lewisham has expanded monitoring capacity, taken part in the Breathe London project, and refreshed the Joint Strategic Needs Assessment for Air Quality. They also promote air quality monitoring tools via social media and local advertising, and ensure information is positioned on relevant websites and newsletters.
Roy Evans
All Responded
2021-0112
16 Apr 2021
County of Ceredigion
Ceredigion County Council and Bucher Mu…
Concerns summary (AI summary)
A vehicle should have been taken out of service due to multiple safety defects, including worn tyres and a fractured arm pivot, but remained in use after an inspection.
Noted
(AI summary)
Bucher Municipal, the manufacturer of the machine involved, asserts they were neither the user nor maintainer and their interventions had no bearing on the accident. They state the machine's manual specifies required maintenance checks. Ceredigion County Council outlines existing measures and improvements to vehicle maintenance and management systems implemented before July 2018, including documentation sign-offs, lesson learned processes, and monthly audits. They also increased the frequency of roller brake tests in December 2019 and undertook FTA audits in March 2020.
Ailsa Stewart
All Responded
2021-0110
15 Apr 2021
Manchester South
Department of Health and Social Care
Concerns summary (AI summary)
A lack of national guidance on suspending domiciliary care packages and coordinating information sharing for vulnerable patients discharged from urgent care poses a risk to continuity of care.
Action Taken
(AI summary)
North West Ambulance Services (NWAS) has introduced an additional question to prevent a journey until confirmation is received that a care package is either not required or is in place. Communications have also been sent to NWAS staff reminding them to ensure patients are left with a communication device or alarm facility.
Richard Dyson and Simon Midgley
All Responded
2021-0108
14 Apr 2021
West Yorkshire (East)
Dept. for Business, Energy and Industri…
Concerns summary (AI summary)
Hotels lack readily accessible and accurate guest/staff lists for emergency services, leading to critical delays in rescue efforts due to time lost establishing who was missing.
Action Planned
(AI summary)
The Scottish Government will work with SFRS to consider updating fire safety guidance for premises with sleeping accommodation, focusing on emergency fire action plans including procedures for checking evacuation and communicating with SFRS. SFRS will refresh prevention awareness internally, work with the hotel sector, engage with Dutyholders, and prepare a public education campaign on fire action plans.
Anthony Wilkinson
All Responded
2021-0102
13 Apr 2021
South Yorkshire (West District)
Stars Social Support Ltd, Care Quality …
Concerns summary (AI summary)
The care provider demonstrated a lack of transparency, failed to update and communicate care plans effectively, and over-relied on an insecure WhatsApp group for critical service user information.
Action Taken
(AI summary)
The Trust has amended its Level 6 food consistency advice sheets by removing picture anomalies and amending statements to remove ambiguity, based on IDDSI Framework reviewed in May 2021. CQC has reviewed the concerns raised, contacted Stars Social Support Limited, and referred the report to CQC's policy team to review. The shorter report guidance was implemented in January 2019. The organisation has ceased trading and is liaising with the Local Authority and CQC to transfer service users.
Lesley Powell
All Responded
2021-0282
12 Mar 2021
City of Brighton and Hove
East Sussex County Council
Concerns summary (AI summary)
Pedestrian safety on the A2100, Battle Hill, needs review following a fatal road traffic collision, highlighting concerns about highway safety for those crossing the road.
Action Planned
(AI summary)
East Sussex County Council is developing a potential pedestrian crossing scheme on the A2100 Battle Hill, with preliminary design completed and funding allocated in the 2021/22 Capital Programme for further development, subject to consultation and legal agreements.
Edward Bilbey
All Responded
2021-0068
10 Mar 2021
Derby and Derbyshire
Department for Culture, Media and Sport
England Boxing
Concerns summary (AI summary)
England Boxing lacked adequate child protection policies, enforcement, and up-to-date records for welfare officers, leaving clubs vulnerable and compromising child safety measures.
Noted
(AI summary)
DCMS acknowledges the concerns, describes existing safeguarding measures and engagement with sports bodies, but states they do not intend to introduce further sport-specific legislation at this time. They will work with Sport England and England Boxing to review the specific concerns raised. England Boxing had already implemented remedial actions to increase safety and awareness, including revising the Rule Book to make safeguarding responsibilities clear, introducing mandatory DBS checks, and implementing safeguarding training. Following the inquest, they are setting up an independent inquiry to investigate adherence to regulations.
Yvonne Copland
All Responded
2021-0067
8 Mar 2021
Isle of Wight
Highways – Isle of Wight Council and Ri…
Concerns summary (AI summary)
The road junction has a history of serious collisions due to poor visibility, deceptive road layout, and inadequate signage/safety measures, despite being a high-traffic route.
Action Planned
(AI summary)
The Isle of Wight Council will commission junction designs in May 2021, conduct a design review and consultation in July 2021, commit to a design option in September 2021, tender for a delivery contractor in November 2021, and commence works in February 2022 to improve the junction. Ringway Island Roads will commission junction designs in May 2021, conduct a design review and consultation in July 2021, commit to a design option in September 2021, tender for a delivery contractor in November 2021, and commence works in February 2022 to improve the junction.
Katie Corrigan
All Responded
2021-0045
17 Feb 2021
Cornwall and the Isles of Scilly
Primary Medical Services and Integrated…
Concerns summary (AI summary)
There is no national system for circulating patient alerts to pharmacies or GPs regarding inappropriate opiate prescriptions. This allowed the deceased to improperly obtain lethal quantities of medication.
Action Planned
(AI summary)
CQC has inspected registered online providers identified from the inquest and taken regulatory action where needed. They are investigating unregistered providers and are exploring ways to strengthen regulation of online prescribers, working with other regulators and government organizations to address current and emerging threats. The Department of Health and Social Care is working with healthcare and professional regulators to strengthen the regulation of independent online prescribers. NHS England and Improvement are implementing recommendations from a review focusing on medicines associated with dependence, including structured medication reviews for patients.
Philippa Day
All Responded
2021-0043
12 Feb 2021
Nottingham and Nottinghamshire
Capita
Department for Work and Pensions
Concerns summary (AI summary)
DWP call handlers lacked training for mentally ill claimants, and brief, inaccurate call records hindered decision-making. The assessment process was inflexible, preventing correction of errors or flexible appointment management.
Action Planned
(AI summary)
The DWP has already introduced a highly visible "watermark" in the PIP computer system showing if a customer has additional support needs. Script changes to better support vulnerable claimants will go live by the end of May 2021, and strengthened wording regarding DLA will be introduced by early May 2021. Capita is pausing the issue of appointment letters during Change of Assessment or Further Review periods. They are also working with DWP to review the tone and language in written communications. Full implementation of the changes will be in place by 30 September 2021.
Lucy Colgate
All Responded
2021-0042
12 Feb 2021
Surrey
President of Association of British Neu…
Concerns summary (AI summary)
The danger of inward-opening doors in confined spaces for epilepsy sufferers is not widely recognized, whereas an outward-opening door could have prevented the death.
Action Planned
(AI summary)
Epilepsy Action will amend its online information by the end of June 2021 to extend advice about bathroom doors to any door to any confined space. It will also publish an article in its magazine and notify healthcare professional contacts about the issue. The RCPCH will share learning from the death with paediatric specialty groups and OPEN UK to raise awareness of home environment risks for children with epilepsy. They also suggest SUDEP Action could adjust advice on door opening in their resources.
Jack Goodwin
All Responded
2021-0036
11 Feb 2021
Greater Manchester South
NHS England
Concerns summary (AI summary)
The ambulance call handler script failed to provide realistic arrival times or suggest alternative transport, hindering informed decisions. It also lacked emphasis on attending acute hospitals or re-calling upon patient deterioration.
Action Planned
(AI summary)
NHS England will explore adding guidance to ambulance call scripts to advise callers to go to the nearest emergency department (noting that not all hospitals have them) if they choose to transport the patient themselves. This will be explored through the Ambulance Transformation Forum.
Cyril Cheetham
All Responded
2021-0022
2 Feb 2021
South Manchester
Department of Health and Social Care
NHS Stockport Clinical Commissioning Gr…
Concerns summary (AI summary)
The "Alternative to Transfer" service for care homes, designed to reduce ambulance calls, introduces an additional triage layer that may delay admissions, yet lacks proper audit for adverse outcomes or deaths.
Noted
(AI summary)
The Department of Health and Social Care acknowledges the concerns and states that the planning and commissioning of local health services is the responsibility of CCGs. They note that Stockport CCG has responded and that Mastercall has undertaken to conduct a full audit of the ATT service. Stockport CCG has addressed concerns about the ATT service by agreeing that any visit required following initial telephone assessment will be performed by Mastercall, with exceptions only when a GP expresses a preference. The CCG is working with Mastercall and the wider primary care system to remove a 'grey area' in the service criteria.
Allan Gunnell
All Responded
2021-0026
29 Jan 2021
West London
Marble Ideas Ltd
Concerns summary (AI summary)
The company failed to demonstrate occupational health checks or compliance with HSE guidelines for employees exposed to respirable crystalline silica, potentially increasing their risk of developing severe diseases.
Disputed
(AI summary)
Marble Ideas Ltd disputes the coroner's report, stating they work in compliance with requirements for employers working with RCS. They highlight existing health and safety policies, external audits, and water-fed machinery used in stone processing.
Philip Sheridan
All Responded
2021-0016
20 Jan 2021
West Yorkshire (East)
Ministry of Housing, Communities and Lo…
Concerns summary (AI summary)
The landlord rented out a non-compliant cellar flat, raising concerns about similar hazards, including inadequate smoke detection and escape routes, in other properties. There is no ongoing duty for landlords to check smoke alarm effectiveness.
Action Planned
(AI summary)
The Ministry highlights existing powers for local authorities regarding planning enforcement and building regulations. They plan to introduce stronger enforcement powers as part of planning system reforms and are consulting on proposals to mandate and improve smoke alarms in rented homes.
Natalie Edgington
All Responded
2021-0008
11 Jan 2021
Manchester North
Turning Point
Concerns summary (AI summary)
Prescribers issued methadone without sufficient information on the patient's liver disease, relying on self-reporting and failing to consider a lower starting dose.
Action Taken
(AI summary)
Turning Point has updated its Opioid Substitution Therapy (OST) policy to include new requirements for prescribers, published a reminder to clinical staff on prescribing OST safely, and provided every team with an NHS.net email address. A national audit will take place in June 2021 to assess the impact of the learning.
Elizabeth Pamment
All Responded
2021-0006
8 Jan 2021
Inner North London
Peabody Trust
Concerns summary (AI summary)
A care home failed to record and follow explicit instructions to contact a daughter during an emergency, leading to the resident being left unaided for hours after a fall.
Action Taken
(AI summary)
Peabody updated its resident information form and action plan and has met with Islington's Safeguarding Lead to discuss the case. Peabody is implementing a new process providing senior management oversight for staff involvement in future inquests.
John Berrow
All Responded
2021-0080
7 Jan 2021
Gwent
Specsavers UK
Concerns summary (AI summary)
An optometrist failed to recognize a critical sign of intracranial pressure, lacked proper reference tools, and there was no system for disseminating clinical incident learning.
Action Planned
(AI summary)
Specsavers will commission a specialist optometrist or neuro-ophthalmologist to deliver training materials (concentrating on this topic) which will be recorded and disseminated via an online webinar available to all professional staff within the Company. They also hope to make the training available for the wider optical community.
Brian Easey
All Responded
2020-0293
21 Dec 2020
West Sussex
Lambeth Borough Council
West Sussex County Council
Concerns summary (AI summary)
Council records are potentially contaminated with asbestos fibres, posing a risk of exposure and fatal mesothelioma to anyone handling them.
Disputed
(AI summary)
The council disputes that there is a risk of asbestos exposure, citing air monitoring and dust sample tests that did not identify the presence of asbestos in the storage rooms. Lambeth disputes Mr Easey's employment history description and states that reports confirmed no asbestos contamination of Registrar files. The Council will not take further action.
Kalila Griffiths
All Responded
2020-0299
18 Dec 2020
East London
NHS England
Concerns summary (AI summary)
Many recommendations from the 2014 National Review of Asthma Deaths remain unimplemented. Conflicting guidelines and insufficient training for clinicians further compromise safe asthma care.
Action Planned
(AI summary)
NHS England published the NHS Long Term Plan which has a clear commitment to improve the outcomes for those with a respiratory condition including asthma. NHS England and NHS Improvement commission the National Asthma Audit Programme that provides data on a range of indicators to show improvements and opportunities in asthma outcomes.
Ruben Bousquet
All Responded
2020-0298
18 Dec 2020
London Inner South
Department of Health and Social Care
Food Standards Agency
Ministry of Housing, Communities and Lo…
Concerns summary (AI summary)
Weak reporting and information sharing processes for food allergy fatalities hinder timely investigations and learning. The feasibility of food businesses carrying adrenaline auto-injectors also needs official investigation.
Action Planned
(AI summary)
The MHRA sought advice from the UK Commission on Human Medicines (CHM) on a range of areas to support the effective and safe use of AAIs. The AAI EWG recommended a number of other measures including reinforcement of the need for all patients at risk of anaphylaxis to carry two AAIs at all times. The FSA is undertaking consumer research to gather information and insights from people with food allergies and is considering the benefits of developing a food allergy safety scheme for allergen management within food businesses. They are supporting businesses to prepare for new allergen labelling rules coming into effect on 1st October 2021. The FSA is establishing a way for people to directly report information regarding anaphylactic reactions caused by food allergies that do not result in death. The MHRA is considering making AAI devices more widely available for use in exceptional, emergency situations.
Patricia Douglas
All Responded
2020-0286
16 Dec 2020
County of Cumbria
Covid-19 Pandemic Response Service and …
Concerns summary (AI summary)
NHS 111's assessment pathway failed to account for a patient's significant medical history, leading to an incorrect referral. The call was then closed due to an incorrect number, missing a crucial opportunity for care.
Noted
(AI summary)
NHS Digital provides background information on NHS Pathways, its functions, and governance, but does not describe any specific actions taken or planned in response to the coroner's concerns. They are also requesting to be named an interested party going forward.
Thomas Rawnsley
All Responded
2020-0283
9 Dec 2020
South Yorkshire (West District)
NHS England
Yorkshire Ambulance Service
Concerns summary (AI summary)
Virtual consultations risk misunderstanding due to lack of written follow-up. Inconsistent initial questioning across emergency services leads to incomplete clinical triage, and paramedic patient leaflet information is often inaccurate.
Noted
(AI summary)
Yorkshire Ambulance Service NHS Trust will audit patients treated at home to gather feedback on information provided, review the PIL template content, conduct spot audits of care plans, launch a communications campaign for staff on detailed care plans for non-conveyance, and develop tick-box indicators on the EPR. The future intention is to embed the PIL content into the EPR and email it to the patient and their primary care provider. The National Medical Director describes existing NHS Pathways triage processes, including the use of a standard set of questions and validation of information by clinicians. They state that shared care records allow clinicians to access information on long-term conditions, medical history, medications, and allergies.