Product related deaths

PFD Category
Reports: 131 Areas: 54 Earliest: Oct 2013 Latest: 5 Aug 2025

77% response rate (above 62% average). 34% of classified responses show concrete action taken. Reports rose 150% from 6 (2023) to 15 (2024).

PFD Reports
80 results
Mohsin Janjua
All Responded
2025-0407 5 Aug 2025 West Yorkshire Western
Office for Product Safety and Standards
Concerns summary The unregulated online sale of substandard lithium-ion batteries for e-bikes poses a significant fire risk, with online marketplaces currently disclaiming safety responsibility. This highlights the need for stronger regulations and public awareness.
Action taken summary OPSS has published an illustrative list of prohibited products, ensuring a ban on dangerous batteries remains. It launched the 'Buy Safe, Be Safe' safety campaign in 2024, produced and shared safety v
Thomas Hill
All Responded
2025-0387 29 Jul 2025 Hampshire, Portsmouth and Southampton
Office for Product Safety and Standards
Concerns summary A flue-less gas heater was unsafely operated in a too-small room due to a hidden warning label, leading to carbon monoxide build-up. The lack of an external warning label obscured safe usage requirements from users.
Action taken summary The Office for Product Safety and Standards (OPSS) has requested the British Standards Institution review standards for warning label placement on portable gas appliances. OPSS will also contact the N
David Hayes
All Responded
2025-0371 18 Jul 2025 Manchester West
Department of Environment Food and Rura… Royal Society for Prevention of Acciden…
Concerns summary Liquid washing detergent packaged deceptively like food and lacking safety features poses a severe ingestion risk, especially for vulnerable adults with dementia, due to inadequate warnings and public awareness.
Action taken summary Dementia UK states its 'Keeping safe at home' leaflet already provides information on safe use and storage of laundry products. They are actively engaging with the UK Cleaning Products Industry Associ
Jacqueline Langworthy
All Responded
2025-0386 18 Jul 2025 Coventry and Warwickshire
HSE Lift and Escalator Industry Association Department of Health and Social Care
Concerns summary The widespread use of platform lifts without hold-to-run controls in care settings, coupled with limited awareness of these risks and easy retrofitting options, poses safety hazards.
Action taken summary The organisation has published a safety notice on its website and emailed it to members regarding the specific manufacturer's lifts. They are also working with specialist committees to investigate oth
Dorothy Gamby
All Responded
2025-0218 8 May 2025 Inner North London
Office for Product Safety and Standards
Concerns summary Widely available wide/clawed ferrules for walking sticks lack crucial warnings about potential trip and trapping risks, particularly when used with folding designs.
Action taken summary The Office for Product Safety and Standards (OPSS) will work with the MHRA to alert stakeholders and businesses supplying walking sticks about the risk of wide claw ferrules on folding sticks. They wi
Susan Lakin
All Responded
2025-0188 11 Apr 2025 Rutland and North Leicestershire
Department of Health and Social Care Medicine and Healthcare Products and Re…
Concerns summary High-risk medical equipment, like an armchair belt, is sold online without warnings or professional guidance, exposing vulnerable users to serious risks such as strangulation.
Action taken summary The MHRA has communicated with the online vendor regarding safety concerns, shared the report with the Office for Product Safety and Standards, and published a Medical Device Alert on May 24, 2025. Th
Ruth Pingree
All Responded
2025-0177 8 Apr 2025 Suffolk
Communities and Local Government Home Office Ministry of Housing
Concerns summary Fire safety regulations for paid accommodation lack clear standards, mandatory records, and specific risk assessment guidance, leading to potential shortcuts and misunderstandings by proprietors.
Action taken summary The Government has enhanced the legal status of fire safety guidance through the Building Safety Act and introduced new regulations requiring fire risk assessments to be recorded in all cases, effecti
Loraine Cheesman
All Responded
2025-0178 3 Apr 2025 County Durham and Darlington
REDACTED
Concerns summary There is a lack of specific national guidance for assessing mental capacity in adults with Hoarding Disorder and Executive Dysfunction, hindering effective intervention and requiring revised protocols.
Action taken summary The Department of Health and Social Care clarifies the distinctions between mental capacity, executive dysfunction, and inability to protect oneself. It advises professionals to consult existing 2018
Philip Jones
All Responded
2025-0111 27 Feb 2025 Dorset
Fixodent Care Quality Commission
Concerns summary Denture adhesive gel poses an unadvertised choking hazard, particularly for vulnerable elderly individuals, and lacks essential warnings on its packaging or leaflet about this significant risk.
Action taken summary Procter & Gamble states that Fixodent products comply with regulations, are safe, and do not pose a choking risk when used as intended, providing clear usage instructions. They note the product was re
Carla James
All Responded
2025-0072 4 Feb 2025 Manchester North
Food and Rural Affairs Department for Environment Office for Product Safety and Standards
Concerns summary Products are being imported and sold without adequate warnings about their highly poisonous and toxic nature, posing a serious risk to life.
Action taken summary Defra states it lacks legislative powers to mandate health warnings for imported hazardous plants. It has engaged with the Department for Business and Trade (DBT), which is examining the issue via the
Sheila Wexler
All Responded
2025-0028 15 Jan 2025 Inner North London
NHS England NRS Healthcare
Concerns summary A nationwide medical equipment supplier caused significant delays and provided defective equipment, including an incorrect pump for a turning system, leading to suboptimal patient care and prolonged immobility.
Action taken summary NHS England clarified that the specific equipment contract in question was not through their national framework but a London Consortium, suggesting referral to DHSC or the Consortium. They noted regio
Angela Carney
All Responded
2025-0021 13 Jan 2025 West Yorkshire Western
Medicines & Healthcare products Regulat… Department for Transport
Concerns summary Many mobility scooters, especially older models, lack a crucial secondary hand brake system, creating significant safety risks for riders and the public. Guidelines need reviewing.
Action taken summary The MHRA is updating its "Medical devices: information for users and patients guidance" to raise awareness of mobility scooter safety features and purchasing considerations, with publication expected
June Liddell
All Responded
2025-0025 13 Jan 2025 West Sussex, Brighton and Hove
LivaNova UK Limited
Concerns summary Critical error messages and equipment defect indicators are not documented in user instructions or known to staff. Machine maintenance procedures also fail to identify component wear and tear.
Action taken summary LivaNova explicitly disputes the coroner's concerns, stating that the CP5 heart-lung machine operated as intended and provided clear warnings to the perfusionist. They do not agree that changes to the
James Alderman
All Responded
2024-0707 13 Dec 2024 West London
BSI Group NHS England Department of Health and Social Care +1 more
Concerns summary There is a critical lack of clear public and professional safety guidance regarding the positioning and use of baby carriers/slings, particularly for breastfeeding, putting infants at risk of suffocation.
Action taken summary DHSC is reviewing the prominence of existing information on the Better Health Start for Life website, considering supplementing its content regarding baby carriers and breastfeeding, and engaging with
Luke Albiston O’Donnell
All Responded
2024-0678 9 Dec 2024 Liverpool and Wirral
National Fire Chief’s Council Office of Product Safety Standards
Concerns summary The public is largely unaware of the life-threatening fire risks posed by lithium-ion batteries from electronic devices stored in homes. There is a critical lack of communication and media coverage on this danger.
Action taken summary The NFCC has an existing "Charge Safe" campaign and signposts to OPSS "Buy Safe, Be Safe" guidance to raise public awareness of lithium-ion battery risks. They have also liaised with Merseyside FRS to
Champagauri and Dipak Bhatt
All Responded
2024-0677 6 Dec 2024 North London
Hotpoint UK Appliances Limited Association of Manufacturers of Domesti… National Fire Chief’s Council +4 more
Concerns summary Fires are caused by moisture ingress into condensate pumps. There's inadequate data sharing and analysis for white goods fires, poor manufacturing standards for components, and inconsistent risk assessment methodology.
Action taken summary Hotpoint UK Appliances Ltd has undertaken internal testing of condensate pump components and found no safety defect. They are also actively engaged in the London Fire Brigade/AMDEA digital identificat
Muhammad & Naemat Esmael
All Responded
2024-0643 22 Nov 2024 Swansea Neath and Port Talbot
Welsh Government Mid and West Wales Fire and Rescue Serv…
Concerns summary Welsh housing legislation requiring only two hard-wired smoke alarms in rented properties is insufficient, as alarms failed to activate in a contained bedroom fire, posing a risk to life. Crucial items were also prematurely removed from the fire scene, hindering investigation into the cause.
Action taken summary Mid and West Wales Fire and Rescue Service supports increasing smoke alarm coverage and has previously advocated for legislative enhancement to the Welsh Government, committing to future support. Howe
Wessam al Jundi
All Responded
2025-0377 25 Oct 2024 West London
HSE Department of Health & Social Care Department of Housing
Concerns summary Workers fabricating artificial stone are exposed to unsafe conditions with inadequate dust suppression and PPE, causing rapid onset of untreatable silicosis. Current surveillance is insufficient for this accelerated disease, risking future deaths.
Action taken summary The HSE has met with stone product manufacturers and fabrication employers to discuss solutions for RCS exposure and has commissioned research to understand the causes of poor compliance. They plan fu
Gabrielle Steel
All Responded
2024-0526 3 Oct 2024 East London
London Fire Brigade London Borough of Newham
Concerns summary Critical fire safety assessment findings were not communicated by the London Fire Brigade to carers or family, preventing the implementation of a vital risk management plan for a vulnerable individual.
Action taken summary London Fire Brigade acknowledges the concerns, explaining that current policy prohibits sharing home fire safety visit findings with third parties due to data protection. However, they are reviewing t
Ali Nazemi
All Responded
2024-0506 18 Sep 2024 West Yorkshire (East)
Schindler Ltd
Concerns summary A lift's uncontrolled movement device was unintentionally activated, trapping occupants with no in-lift reset or helpline solution. This caused a significant delay, posing a risk to patients needing urgent care.
Action taken summary Schindler Ltd disputes the premise that passengers activated the lift's Unintended Car Movement Protection (UCMP), clarifying it is a safety monitoring function that requires authorised personnel to r
Paul Batchelor
All Responded
2024-0494 13 Sep 2024 Surrey
Care Quality Commission Medicines and Healthcare Products Regul… Red House (Ashtead) Limited
Concerns summary A lack of awareness regarding proper support for nursing bed mattress extensions poses a trapping risk if they detach. Furthermore, nighttime resident check procedures, though briefed, are not formalized into care home policy.
Action taken summary MHRA states they have not received similar reports regarding bed extensions and believes their existing National Patient Safety Alert for preventing entrapment in beds is sufficient, thus they do not
Elizabeth Van Der Drift
All Responded
2024-0451 13 Aug 2024 Inner North London
Department of Health and Social Care Sainsburys Office for Product Safety and Standards +1 more
Concerns summary Brightly coloured laundry pods and their sweet-like packaging are confused for food by people with dementia, and easy-to-open packaging increases the risk of accidental ingestion of toxic products.
Action taken summary UKCPI highlighted the rarity of such incidents and confirmed that all laundry capsule packaging from its members complies with GB CLP Regulation and industry Product Stewardship Programme. They sugges
Peter Gregory
All Responded
2024-0430 2 Aug 2024 Worcestershire
Civil Aviation Authority
Concerns summary The CAA lacks regulations or guidance for the design, testing, and inspection of amateur-built balloons, and does not regulate competition balloon flying, leaving critical safety aspects unaddressed despite known risks.
Action taken summary The CAA is developing guidance on the design, testing, and inspection of amateur-built balloons and will publish new operational safety guidance for competition balloon flying. This work includes stak
Rita Howells
All Responded
2024-0388 19 Jul 2024 Herefordshire
Hereford County Hospital
Concerns summary Hospital policy regarding bed rail erection before falls assessment is routinely ignored, and procedures for ensuring call bells are functional are inadequate.
Action taken summary Wye Valley NHS Trust has updated its Falls Policy, briefed staff, and commenced an audit to monitor compliance. They have also launched new guidance on call bells, added falls risk to handover sheets,
Abdul Oryakhel
All Responded
2024-0343 25 Jun 2024 Avon
West of England Combined Authority Department for Transport Office for Product Safety and Standards
Concerns summary There is a lack of understanding regarding the dangers of e-bike/e-scooter lithium-ion batteries and chargers, coupled with an absence of British or European safety standards.
Action taken summary The Department for Transport has collaborated with the Home Office and OPSS to publish guidance on lithium-ion battery safety for e-bikes and e-scooters. They have also commissioned research into futu