Railway related deaths

PFD Category
Reports: 103 Areas: 39 Earliest: Nov 2013 Latest: 5 Feb 2026

75% response rate (above 63% average). 43% of classified responses show concrete action taken. Reports fell 30% from 10 (2023) to 7 (2024).

PFD Reports
64 results
Wendy Eyles
All Responded
2026-0153 22 Dec 2025 Northamptonshire
Northamptonshire Healthcare NHS Foundat… Northamptonshire Integrated Care Board
Concerns summary (AI summary) A lack of protocol for patients receiving both NHS and private psychiatric care leads to poor communication regarding medication changes, risking patient safety due to uncoordinated treatment.
Action Planned (AI summary) • The Trust is developing a new private care protocol to guide clinicians on how to approach circumstances when a patient is accessing care from a private healthcare provider. • The protocol will operate within the existing policy framework, linked to existing policies and procedures for information sharing and record keeping. • Work to develop this new protocol is underway and will be completed by the end of this month, applying to new and existing patients.
Leo Barber
All Responded
2025-0505 9 Oct 2025 South London
Google UK & Ireland
Concerns summary (AI summary) Vulnerable children can access online suicide material, and international service providers’ jurisdictional stance can obstruct coronial investigations, hindering efforts to prevent future deaths.
Action Planned (AI summary) Google makes available an Inactive Account Manager tool, which allows users to designate third parties to receive parts of their account data in the event of their death or inactivity and are engaging actively with Ofcom and the Department for Science, Innovation and Technology on issues regarding access to information relevant to an inquest.
Robert English
All Responded
2025-0380 25 Jul 2025 North London
Department of Transport Rail Safety Board Transport for London
Concerns summary (AI summary) Inadequate lighting on railway tracks and trains makes it difficult to locate trespassers at night, meaning current safety provisions are insufficient and increase the risk of collision.
Noted (AI summary) TfL updated operational rules for track searches on 12 May 2025 and established a review group to improve communication between operational staff and police. They are testing a prototype lighting rig to enhance track illumination at night and plan to roll it out across the LU network in 2026 if successful. The Department for Transport notes the concerns and refers to Transport for London's responsibility for operational safety and their response to the report. The Railway Safety and Standards Board (RSSB) states that its standards do not apply to London Underground, and that existing mainline regulations and safety data do not warrant further action on their part.
Jody Robb
All Responded
2025-0330 1 Jul 2025 County Durham and Darlington
Network Rail
Concerns summary (AI summary) Inadequate physical barriers and non-deterrent design allowed track access, compounded by train crews failing to report a person on the tracks despite multiple trains passing, hindering intervention.
Action Planned (AI summary) Network Rail has applied for planning permission to increase the height of the parapet on the viaduct and curve it inwards, installing a safety barrier. The design stage is underway and it is hoped the works can be completed by the end of the financial year, subject to planning permission.
Sarah Cunningham
All Responded
2025-0195 16 Apr 2025 Inner North London
Transport for London
Concerns summary (AI summary) Transport for London (TfL) has not implemented concrete plans to mitigate risks to intoxicated passengers, despite recognizing the issue and encouraging public transport use by impaired individuals.
Action Planned (AI summary) Transport for London (TfL) will trial new technologies this financial year to identify customers on the track, starting with the Docklands Light Railway, Central line, and Piccadilly line, and continue to focus on recommendations from the Formal Investigation into the incident. TfL will implement measures to ensure customer safety information relating to risks associated with intoxication is available at all times.
Jacob Shorter
All Responded
2024-0328 18 Jun 2024 South Yorkshire West
Calderdale Council
Concerns summary (AI summary) Crucial information about previous suicidal ideation was not shared with foster carers. Calderdale Council lacks clear training and escalation routes for mental health concerns, creating a risk of future deaths.
Action Planned (AI summary) The council plans to provide Independent Visitor volunteers with Mental Health First Aid Training where necessary, and to include a specific topic relating to suicide prevention and signs in the Induction Training programme.
Mohamed Ellaboudy
All Responded
2024-0232 30 Apr 2024 Berkshire
Berkshire Healthcare NHS Foundation Tru…
Concerns summary (AI summary) Mental health care coordination post-discharge was inadequate, characterized by reliance on telephone appointments, unclear MDT thresholds, and a lack of clear family reporting routes, risking patient safety.
Action Taken (AI summary) Berkshire Healthcare has commenced a programme of work to move away from the Care Programme Approach (CPA) in line with national guidance, including new five-day clinical skills training, focus on robust discharge planning and 72 hour follow up. The Trust has updated its Transfer and Discharge policy in June 2024, setting out expectations for staff in relation to corresponding with the patient's GP on discharge.
Jacqueline Cobain
All Responded
2024-0163 25 Mar 2024 London Inner (South)
South London and Maudsley NHS Foundatio…
Concerns summary (AI summary) Concerning responses to an automatic questionnaire were not reviewed by a clinician until after the patient's death because the appointment had been cancelled; there is no system or protocol to alert a clinician to review concerning responses when the assessment appointment is not for several days/weeks.
Disputed (AI summary) South London and Maudsley NHS Foundation Trust acknowledges the concerns raised but argues that it is clinically reasonable to honor a patient's cancellation and rebooking request without chasing them, and that developing a new protocol to automatically follow up cancelled appointments would negatively impact service efficiency and increase risk to the population.
Paz Ogbe-Millar
All Responded
2024-0060 5 Feb 2024 North London
West Hertfordshire Hospitals NHS Trust
Concerns summary (AI summary) Inadequate observation levels for mental health patients waiting in the Emergency Department create significant safety risks.
Action Taken (AI summary) The hospital has replaced the previous proforma with an electronic assessment aligned with the current SOP, approved the PSIRP and PSIRF Policy, is implementing an electronic patient record system, is recruiting a Matron for Mental Health, is collaborating with Mental Health partnership teams to implement a Suicide Prevention Pathway Pilot, and has planned policy updates and a mental health awareness week.
Nicholas Dymond
All Responded
2023-0545 21 Dec 2023 Exeter and Greater Devon
Devon Partnership NHS Trust
Concerns summary (AI summary) Independent mental health assessors lack mandated access to full patient records, while staff misunderstand voluntary admission and the "least restrictive option," potentially hindering appropriate care.
Action Taken (AI summary) Devon Partnership NHS Trust now offers training for independent s.12 doctors to access CareNotes, and makes its best endeavours to ensure that at least one of the assessing doctors is a psychiatrist who works within the Trust; MHA assessments are subject to a robust audit process.
Gerard Goodwin
All Responded
2023-0451 14 Nov 2023 Cumbria
Westmorland and Furness Council
Concerns summary (AI summary) The report expresses concern that Adult Social Care triage may be paying insufficient regard to the concerns of practitioners who have personally witnessed safeguarding concerns and that a care assessment recommended by a social worker was closed without further discussion.
Action Taken (AI summary) Adult Social Services shared a directive with staff on 10th October 2023, instructing that if a case is de-allocated, it must be recorded as a case note on the electronic case recording system with a clear explanation. They have also implemented management oversight of all case closures to provide increased governance, and introduced a structured approach to improve communication between professionals and teams.
Gordon Rodger
All Responded
2023-0292 24 Aug 2023 Cumbria
National Rail Infrastructure Limited
Concerns summary (AI summary) Network Rail declined to install anti-trespass measures at Askam station, despite unusual accessibility points near a golf club, raising concerns about easy access for individuals intending self-harm.
Disputed (AI summary) Network Rail expresses condolences but states that boundary fencing in the area inspected meets required standards and no further action is needed regarding boundary integrity. They highlight their work with industry partners and charities to manage rail suicide risks.
Johanne Blackwood
All Responded
2023-0275 27 Jul 2023 Essex
Essex Partnership NHS Trust
Concerns summary (AI summary) A severe lack of clarity in Care Coordinator handovers and absence of formal policy left a vulnerable patient without an allocated CC, and her risk assessment/care plan unupdated, following hospital discharge.
Action Taken (AI summary) The Trust has implemented a formal structured handover template for care coordinators, approved for Trust-wide implementation, to capture vital information about patients' care and risk. All staff who administer medication are now required to complete annual medication competency assessments.
Samuel Howes
All Responded
2023-0133 24 Apr 2023 South London
Department of Health and Social Care NHS England
Noted (AI summary) NHS England has worked with South London and Maudsley NHS Foundation Trust, who have identified dual diagnosis leads, established a CAMHS Dual Diagnosis forum, incorporated learning from Serious Incidents into team meetings, and are holding briefing sessions on AUDIT completion requirements. All reports received are discussed by the Regulation 28 Working Group. The Department of Health and Social Care acknowledges the concerns and refers to NHS England's response. It also mentions national initiatives for mental health and substance misuse services, including increased funding and commissioning quality standards.
Jayden Booroff
All Responded
2023-0036Deceased 27 Jan 2023 Essex
Essex Partnership NHS Foundation Trust Essex Police
Concerns summary (AI summary) Inadequate risk assessments at Essex Partnership NHS Foundation Trust led to reduced observations. There was also critical miscommunication and misunderstanding between the Trust and emergency services regarding escaped detained patients.
Action Taken (AI summary) Essex Police has aligned its Missing Persons Procedure with College of Policing guidance. Essex Police has created the Essex Police Mental Health and Missing Person’s Constable post. Frontline uniformed officers have received specific training on the Mental Capacity Act and police powers. The Trust handover process was reviewed and the electronic handover sheet was revised. The Trust engagement and supportive observation processes were reviewed and the observation recording document was revised. Staff have been provided training on managing patients with challenging behaviour. The Trust have an Essex wide single point of access with a priority ‘emergency services line’.
Emma Simkin
All Responded
2022-0313 12 Oct 2022 Lincolnshire
Vine Street Surgery and LPFT Legal Serv…
Concerns summary (AI summary) Professionals are perceived to accept patients' statements at face value, failing to detect "masking" of mental illness and often ignoring family concerns, requiring policy and training review.
Action Planned (AI summary) Lincolnshire County Council intends to review its AMHP policies to incorporate references to 'masking' and will discuss the coroner's concerns at the next AMHP Forum.
Alun Davies
All Responded
2022-0196 Hampshire, Portsmouth and Southampton
South Western Railway and BTP Fatal Inv…
Concerns summary (AI summary) Portchester Railway Station has limited staffing, CCTV, and poor visibility despite being an escalated location with multiple fatalities. Previous safety recommendations remain unaddressed, and public welfare announcements are lacking.
Action Taken (AI summary) South Western Railway has already fitted trespass gates, witches hats, and anti-tread guards to deter unauthorised track access at Portchester Station in 2020-2021. They are also discussing with Network Rail to review the station's status regarding suicide risks, but found no requirement to increase staffing or introduce 24/7 CCTV surveillance.
Connor Marron
All Responded
2022-0190 Inner North London
Thames Water, Alexandra Palace and Netw…
Concerns summary (AI summary) Inadequate railway fence, lack of lighting, and absence of warning signs for hazards like a stream, along with poor exit signage, posed significant safety risks.
Disputed (AI summary) Network Rail disputes responsibility for lighting and signage not on its land and states it is not its policy to light fence lines. However, it plans to replace a section of chain link fencing with palisade fencing, although this work is not yet scheduled. Alexandra Palace disputes the coroner's concerns, stating that matters regarding stream lighting/signs and railway fence adequacy are not their responsibility, and they do not intend to erect exit signs, believing it is not challenging for park users to find exits. Thames Water plans to install new warning signage and remove overhanging branches by September 2022, investigate options to improve the path and lighting by December 2022, and share findings with inspection teams to incorporate into routine New River inspections.
Hassan Zubair
All Responded
2022-0150 19 May 2022 East London
Network Rail
Concerns summary (AI summary) A signals controller failed to advise trains to proceed with caution, indicating a critical lapse in railway safety protocol.
Action Taken (AI summary) Network Rail enhanced the reporting system between Network Rail and MTR for Signallers to contact the station directly, allowing station staff to provide rapid assistance to individuals and workshops have also been undertaken to train relevant staff.
Kate Hedges
All Responded
2022-0130 3 May 2022 Manchester South
Department of Health and Social Care Greater Manchester Mental Health NHS Fo…
Concerns summary (AI summary) Disparate record-keeping systems prevent comprehensive risk assessments, safeguarding policies were not followed, and mental health service design lacks sufficient trauma-informed care.
Action Planned (AI summary) The Trust highlights that all staff are trained in the use of PARIS. A business case is progressing to split Bronte Ward into two smaller single sex wards. It also describes work being done on a trust-wide approach to improving knowledge of trauma-informed care, including a co-produced statement of intent, harmonizing training, and creating a resource hub. The Department notes actions the GMMH Trust is taking, including participation in a sexual safety collaborative and improvements to trauma-informed care. They also mention national initiatives such as investments in mental health estate improvements, dormitory replacements, and new models of integrated community mental health care.
Matthew Caseby
All Responded
2022-0116 22 Apr 2022 Birmingham and Solihull
Department of Health and Social Care Priory Group
Concerns summary (AI summary) Poor record-keeping accuracy, failure to update risk assessments, and inadequate serious incident investigations contribute to an unsafe environment with an insecure courtyard fence and ligature risks. National perimeter fence guidelines are lacking.
Action Planned (AI summary) The Department of Health and Social Care will collect data on ward perimeters and review the evidence base and patient and family feedback regarding national guidelines for perimeter fences and security in acute mental health unit outside areas. The Priory Hospital Woodbourne issued bulletins on record keeping and shift handovers, is installing software to enable daily data transfer from handover sheets to electronic records, excavated the Beech ward courtyard to eliminate banking adjacent to the fence, and upgraded the CCTV system to ensure full visibility.
Sebastian Nottage
All Responded
2022-0289 19 Apr 2022 Surrey
Surrey and Sussex Healthcare NHS Trust
Concerns summary (AI summary) There is a lack of clear guidance and training regarding the timely completion and accurate information gathering for the "Seven-day short stay booklet for admission/discharge."
Action Taken (AI summary) Surrey and Sussex Healthcare NHS Trust has developed an updated training package to ensure ward staff complete patient documentation. Training sessions are being arranged.
Faizan Nazar
All Responded
2022-0101 4 Apr 2022 West Yorkshire Western
Spire Harpenden Hospital
Concerns summary (AI summary) The coroner highlighted a general concern about the appropriateness of reviewing an unspecified practice, suggesting a need for internal re-evaluation.
Noted (AI summary) The consultant psychiatrist will now email his secretary of planned follow-ups for patients and advise her to remind the patient two weeks before the scheduled time to make an appointment. If they do not respond, the GP will be informed that they are no longer attending the clinic. No actions or stance were discernible from the provided text.
Oskar Nash
All Responded
2022-0031 31 Jan 2022 Surrey
Department for Education Department of Health and Social Care National Child Safeguarding Review Panel +3 more
Concerns summary (AI summary) Child mental health services lack mandatory Autism training for triage staff, risking inadequate understanding and inappropriate closure of referrals. Routine referrals are automatically deemed low risk, despite potential for significant harm.
Action Planned (AI summary) The council made Autism awareness training mandatory for all staff working directly with children and young people, to be completed by 31 March 2022. It noted the Coroner's concern regarding post-death reviews, stating that SCC follows national guidance and took appropriate steps by way of a Thematic Review which was accepted by the National Panel. The CCG details actions taken including a Surrey CDR team meeting, incorporating thematic review learning into Surrey Children Services academy training, establishing a multi-agency task and finish group and a children and young person subgroup of the Surrey Suicide Prevention Partnership. Oskar's death will be presented at the next suicide themed CDOP meeting and learning shared nationally via NCMD. The Department for Education is conducting reviews of special educational needs and disability and of the children’s social care system, which will lead to significant reform of the support available for the most vulnerable of children and young people. The Child Safeguarding Practice Review Panel are developing a framework for undertaking rapid reviews, developing a quality assurance framework and publishing anonymised examples of good quality rapid reviews as exemplars of good practice.
Gregory Barber
All Responded
2021-0429 24 Dec 2021 West Yorkshire (Eastern)
Network Rail
Concerns summary (AI summary) Network Rail failed to implement recommended mitigation measures to curtail access to railway tracks at a specific high-risk location, leaving a vulnerability unaddressed despite police warnings.
Action Planned (AI summary) Network Rail is procuring the installation of 8 metres of 2.4m palisade fencing behind a parapet wall and will close off gaps at either end of the new fence, with work expected to commence the week of March 7, 2022 and be completed within two weeks.