Railway related deaths

PFD Category
Reports: 103 Areas: 39 Earliest: Nov 2013 Latest: 5 Feb 2026

75% response rate (above 63% average). 43% of classified responses show concrete action taken. Reports fell 30% from 10 (2023) to 7 (2024).

PFD Reports
103 results
Jayden Booroff
All Responded
2023-0036Deceased 27 Jan 2023 Essex
Essex Partnership NHS Foundation Trust Essex Police
Concerns summary (AI summary) Inadequate risk assessments at Essex Partnership NHS Foundation Trust led to reduced observations. There was also critical miscommunication and misunderstanding between the Trust and emergency services regarding escaped detained patients.
Action Taken (AI summary) The Trust handover process was reviewed and the electronic handover sheet was revised. The Trust engagement and supportive observation processes were reviewed and the observation recording document was revised. Staff have been provided training on managing patients with challenging behaviour. The Trust have an Essex wide single point of access with a priority ‘emergency services line’. Essex Police has aligned its Missing Persons Procedure with College of Policing guidance. Essex Police has created the Essex Police Mental Health and Missing Person’s Constable post. Frontline uniformed officers have received specific training on the Mental Capacity Act and police powers.
Emma Simkin
All Responded
2022-0313 12 Oct 2022 Lincolnshire
Vine Street Surgery and LPFT Legal Serv…
Concerns summary (AI summary) Professionals are perceived to accept patients' statements at face value, failing to detect "masking" of mental illness and often ignoring family concerns, requiring policy and training review.
Action Planned (AI summary) Lincolnshire County Council intends to review its AMHP policies to incorporate references to 'masking' and will discuss the coroner's concerns at the next AMHP Forum.
Alun Davies
All Responded
2022-0196 Hampshire, Portsmouth and Southampton
South Western Railway and BTP Fatal Inv…
Concerns summary (AI summary) Portchester Railway Station has limited staffing, CCTV, and poor visibility despite being an escalated location with multiple fatalities. Previous safety recommendations remain unaddressed, and public welfare announcements are lacking.
Action Taken (AI summary) South Western Railway has already fitted trespass gates, witches hats, and anti-tread guards to deter unauthorised track access at Portchester Station in 2020-2021. They are also discussing with Network Rail to review the station's status regarding suicide risks, but found no requirement to increase staffing or introduce 24/7 CCTV surveillance.
Connor Marron
All Responded
2022-0190 Inner North London
Thames Water, Alexandra Palace and Netw…
Concerns summary (AI summary) Inadequate railway fence, lack of lighting, and absence of warning signs for hazards like a stream, along with poor exit signage, posed significant safety risks.
Disputed (AI summary) Network Rail disputes responsibility for lighting and signage not on its land and states it is not its policy to light fence lines. However, it plans to replace a section of chain link fencing with palisade fencing, although this work is not yet scheduled. Alexandra Palace disputes the coroner's concerns, stating that matters regarding stream lighting/signs and railway fence adequacy are not their responsibility, and they do not intend to erect exit signs, believing it is not challenging for park users to find exits. Thames Water plans to install new warning signage and remove overhanging branches by September 2022, investigate options to improve the path and lighting by December 2022, and share findings with inspection teams to incorporate into routine New River inspections.
Louise Allen
Partially Responded
2022-0159 East London
London Borough of Waltham Forest North East London Health and Car North East London Health and Care Partn… +2 more
Concerns summary (AI summary) An inadequate care plan resulted from severe failings in care coordination, stemming from insufficient, underpaid, and overworked care co-ordinators facing high caseloads and staff turnover.
Action Planned (AI summary) The Trust is continuously recruiting temporary staff and plans a Quality Summit to redesign services based on demand and need. They are also recruiting 8 additional Band 6 Community Psychiatric Nurses and will review resource and staffing levels.
Hassan Zubair
All Responded
2022-0150 19 May 2022 East London
Network Rail
Concerns summary (AI summary) A signals controller failed to advise trains to proceed with caution, indicating a critical lapse in railway safety protocol.
Action Taken (AI summary) Network Rail enhanced the reporting system between Network Rail and MTR for Signallers to contact the station directly, allowing station staff to provide rapid assistance to individuals and workshops have also been undertaken to train relevant staff.
Kate Hedges
All Responded
2022-0130 3 May 2022 Manchester South
Department of Health and Social Care Greater Manchester Mental Health NHS Fo…
Concerns summary (AI summary) Disparate record-keeping systems prevent comprehensive risk assessments, safeguarding policies were not followed, and mental health service design lacks sufficient trauma-informed care.
Action Planned (AI summary) The Trust highlights that all staff are trained in the use of PARIS. A business case is progressing to split Bronte Ward into two smaller single sex wards. It also describes work being done on a trust-wide approach to improving knowledge of trauma-informed care, including a co-produced statement of intent, harmonizing training, and creating a resource hub. The Department notes actions the GMMH Trust is taking, including participation in a sexual safety collaborative and improvements to trauma-informed care. They also mention national initiatives such as investments in mental health estate improvements, dormitory replacements, and new models of integrated community mental health care.
Matthew Caseby
All Responded
2022-0116 22 Apr 2022 Birmingham and Solihull
Department of Health and Social Care Priory Group
Concerns summary (AI summary) Poor record-keeping accuracy, failure to update risk assessments, and inadequate serious incident investigations contribute to an unsafe environment with an insecure courtyard fence and ligature risks. National perimeter fence guidelines are lacking.
Action Planned (AI summary) The Department of Health and Social Care will collect data on ward perimeters and review the evidence base and patient and family feedback regarding national guidelines for perimeter fences and security in acute mental health unit outside areas. The Priory Hospital Woodbourne issued bulletins on record keeping and shift handovers, is installing software to enable daily data transfer from handover sheets to electronic records, excavated the Beech ward courtyard to eliminate banking adjacent to the fence, and upgraded the CCTV system to ensure full visibility.
Sebastian Nottage
All Responded
2022-0289 19 Apr 2022 Surrey
Surrey and Sussex Healthcare NHS Trust
Concerns summary (AI summary) There is a lack of clear guidance and training regarding the timely completion and accurate information gathering for the "Seven-day short stay booklet for admission/discharge."
Action Taken (AI summary) Surrey and Sussex Healthcare NHS Trust has developed an updated training package to ensure ward staff complete patient documentation. Training sessions are being arranged.
Faizan Nazar
All Responded
2022-0101 4 Apr 2022 West Yorkshire Western
Spire Harpenden Hospital
Concerns summary (AI summary) The coroner highlighted a general concern about the appropriateness of reviewing an unspecified practice, suggesting a need for internal re-evaluation.
Noted (AI summary) The consultant psychiatrist will now email his secretary of planned follow-ups for patients and advise her to remind the patient two weeks before the scheduled time to make an appointment. If they do not respond, the GP will be informed that they are no longer attending the clinic. No actions or stance were discernible from the provided text.
Melanie Elms
Historic (No Identified Response)
2022-0079 7 Mar 2022 County of Surrey
Surrey and Borders Partnership NHS Foun…
Concerns summary (AI summary) The patient's care package was not adequately followed, critical risk assessments prior to leave were insufficient or unrecorded, and there was no proper missing person plan in place.
Oskar Nash
All Responded
2022-0031 31 Jan 2022 Surrey
Department for Education Department of Health and Social Care National Child Safeguarding Review Panel +3 more
Concerns summary (AI summary) Child mental health services lack mandatory Autism training for triage staff, risking inadequate understanding and inappropriate closure of referrals. Routine referrals are automatically deemed low risk, despite potential for significant harm.
Action Planned (AI summary) The council made Autism awareness training mandatory for all staff working directly with children and young people, to be completed by 31 March 2022. It noted the Coroner's concern regarding post-death reviews, stating that SCC follows national guidance and took appropriate steps by way of a Thematic Review which was accepted by the National Panel. The Department for Education is conducting reviews of special educational needs and disability and of the children’s social care system, which will lead to significant reform of the support available for the most vulnerable of children and young people. The CCG details actions taken including a Surrey CDR team meeting, incorporating thematic review learning into Surrey Children Services academy training, establishing a multi-agency task and finish group and a children and young person subgroup of the Surrey Suicide Prevention Partnership. Oskar's death will be presented at the next suicide themed CDOP meeting and learning shared nationally via NCMD. The Child Safeguarding Practice Review Panel are developing a framework for undertaking rapid reviews, developing a quality assurance framework and publishing anonymised examples of good quality rapid reviews as exemplars of good practice.
Gregory Barber
All Responded
2021-0429 24 Dec 2021 West Yorkshire (Eastern)
Network Rail
Concerns summary (AI summary) Network Rail failed to implement recommended mitigation measures to curtail access to railway tracks at a specific high-risk location, leaving a vulnerability unaddressed despite police warnings.
Action Planned (AI summary) Network Rail is procuring the installation of 8 metres of 2.4m palisade fencing behind a parapet wall and will close off gaps at either end of the new fence, with work expected to commence the week of March 7, 2022 and be completed within two weeks.
Kaja Spiewak
All Responded
2022-0052 1 Dec 2021 West Sussex
Govia Thameslink Railway Ltd and and Ne…
Concerns summary (AI summary) Govia Thameslink Railway lacked mandatory staff training for vulnerable persons, used inappropriate protocols for welfare concerns, and failed to adequately log actions or share critical information with other agencies.
Action Planned (AI summary) Govia Thameslink Railway will use output from Operational Development Days to strengthen guidance to aid better decisions in respect to non-emergency concerns for welfare. This will reinforce the need to contact the BTP to frontline teams via training and staff briefings, supplementing the Samaritans TACTIC booklets. Network Rail and Govia Thameslink Railway have jointly created a new section within their joint incident management standard for dealing with vulnerable people. They have briefed all control room staff with the 'Concern for Welfare' briefing and shared it internally with all route controls nationally.
Croydon Tram Incident
All Responded
2021-0337 South London
Bombardier Transportation UK Ltd Light Rail Safety and Standards Board Transport Focus +9 more
Concerns summary (AI summary) The absence of a centrally funded national tram safety passenger group creates a significant systemic oversight for public safety.
Noted (AI summary) Bombardier Transportation (now Alstom) has completed a door vulnerability assessment, performed design reviews for current and future tram door systems, and engaged with suppliers regarding enhancements. They plan to finalize improvement actions and recommendations for door strengthening for both in-service and new tram fleets by March 2022, and engage with authorities to review UK regulation for light rail doors by April 2022. Transport for London has already procured, developed, and installed a bespoke Physical Prevention of Overspeed System (PPOS) on the London Tram network, reducing the risk of overturning by 76%. They are also investigating the feasibility of strengthening tram doors and will incorporate learnings into future fleet specifications. Tram Operations Ltd is already a member of CIRAS (Confidential Reporting for Safety) for anonymous staff reporting and publicises this to staff. Regarding passenger ejection through doors, they confirm they do not own the trams but welcome discussions with London Trams and would support implementation of strengthening if feasible. Transport Focus clarifies its limited remit and resources to initiate a centrally funded national tram passenger safety group. They state they will engage with operators on passenger safety issues brought to their notice and support any such group initiated by another body. The Department for Transport reports that the Light Rail Safety and Standards Board (LRSSB) has published guidance on driver inattention and speed management, and all tram networks in England now subscribe to the Confidential Incident Reporting & Analysis System (CIRAS). DfT is also consulting on establishing a national tram safety group and supports LRSSB's planned work on automatic braking systems, door strengthening standards, and promoting CIRAS. The Light Rail Safety and Standards Board confirms that all seven UK tramways already subscribe to the Confidential Incident Reporting & Analysis System (CIRAS). LRSSB further plans to produce a tramway-specific guidance note and communication campaign to promote the benefits of such schemes to front-line staff by March 2022. The LRSSB has published new Light Rail Guidance on Driver Inattention (LG3) and Light Rail Standards on Speed Management Systems (LS4), incorporating RAIB recommendations. They have also commissioned a trial of specific technology for driver inattention and speed management, with outcomes expected by January 2022. The Light Rail Safety and Standards Board is engaging with European Standards working groups to inform regulation on tram door security and crashworthiness, and plans to consult with TfL/London Trams to determine remedial actions. LRSSB will then publish a briefing or guidance note for the sector, with timelines to be confirmed.
Steven Regoli
Historic (No Identified Response)
2021-0273 17 Aug 2021 Essex
Essex Partnership University NHS Founda… NHS England
Concerns summary (AI summary) Inadequate systems existed for providing in-depth mental health support to patients with anxiety and non-engagement issues, leaving families as the sole caregivers and preventing necessary intervention.
Eleanor Rose Murphy-Richards
All Responded
2021-0237 11 Jul 2021 Mid Kent and Medway
North East London NHS Foundation Trust
Concerns summary (AI summary) The Child & Adolescent Mental Health Centre lacked protocols for Mental Health Act assessments and failed to create an adequate safety plan with clear responsibilities and contingencies for non-attending patients. Crucially, relevant information about a suicide attempt was not fully shared, and police advice didn't account for absconding history.
Action Planned (AI summary) The Trust is developing an updated electronic risk assessment proforma to prompt a review of the existing safety plan. The Trust will update its training for all staff in relation to the importance of safety plans and contingency planning and has arranged a meeting with the family to share learning and provide further reassurance in respect of improvements made within the service.
Heather Page
All Responded
2021-0213 23 Jun 2021 Nottinghamshire
Broxtowe Borough Council Derbyshire County Council Erewash Borough Council +1 more
Concerns summary (AI summary) Numerous pedestrian crossings require walking on tracks, contributing to a high fatality rate on a specific section, exacerbated by local authority opposition to track rationalisation efforts.
Noted (AI summary) Nottinghamshire County Council asserts its duty to protect public highway rights regarding level crossings, clarifies the roles of Network Rail and the public in crossing closures, and states it has been supportive of safety improvements. Network Rail acknowledged past unsuccessful attempts to change level crossings in the area and expressed willingness to work with local authorities to find potential solutions. Derbyshire County Council provides an explanation of their previous involvement in a 2003 proposal to divert Public Footpath No.7, and clarifies that they will work with other agencies to improve safety across the County. Broxtowe Borough Council has scheduled a meeting with Network Rail to seek potential solutions to concerns raised, and will provide further information after the meeting. Erewash Borough Council stated that they previously supported Network Rail's Level Crossing Closures Programme, and would still not oppose the closure of the Barton Road crossing if Network Rail recommends it, though they prefer an accessible footbridge.
Samantha Gould and Christine Gould
All Responded
2021-0184 Cambridgeshire and Peterborough
Cambridgeshire and Peterborough Foundat… Cambridgeshire County Council (CCC) The National Police Chiefs' Council
Concerns summary (AI summary) Police lacked follow-up with clinicians/parents and failed to inform mentally ill child abuse victims about their option to provide evidence later. There was no guidance for police on communicating with such vulnerable minors.
Action Planned (AI summary) The NPCC has implemented an immediate addition to the Authorised Professional Practice (APP) guidance for all UK Police Forces, focusing on police engagement with reluctant victims/witnesses and ongoing support strategies. The NPCC Lead is also communicating this change to Local Safeguarding Children Partnerships. Cambridgeshire County Council has launched the 'Strong Families Strong Communities' strategy (March 2021) and the YOUnited partnership (July 2021) to enhance emotional health and wellbeing services for children and young people, focusing on clear referral pathways and multi-agency support. The Trust is reviewing its AWOL policy (completion by Oct 2021), undertaking a full policy review over six months, reminding doctors of ICD 11 changes, and developing a new joint protocol for overnight assistance for high-need adolescent mental health patients.
Christine Gould
All Responded
2021-0185 28 May 2021 Cambridgeshire and Peterborough
British Transport Police Network Rail
Concerns summary (AI summary) Investigations into railway suicides by BTP and Network Rail risk missing vital mitigating measures by too readily assuming a single point of access, rather than keeping an open mind about alternative routes.
Action Taken (AI summary) Network Rail is upgrading the fencing between Cherry Hinton and Teversham level crossings to 1.8m palisade fencing and has completed a significant portion of the upgrade. They are also reviewing their post-incident fence check process. The British Transport Police has created a single Fatality Investigation Team, trained frontline staff, and implemented procedures for Post Incident Site Visit (PISV) reports. They are working with Network Rail to establish regular meetings to discuss PISV reports and improvement considerations.
Callum Evans
All Responded
2021-0159 18 May 2021 Hampshire, Portsmouth and Southampton
Network Rail
Concerns summary (AI summary) A lack of visible and prominent signage regarding the live electrified third rail at the railway station meant individuals were unaware of its presence and life-threatening danger.
Action Taken (AI summary) Network Rail has installed additional safety measures at stations, including Hinton Admiral, such as platform end gates, yellow hatching warning lines and anti-trespass matting and conducts campaigns to warn of the dangers and target people at risk and high-risk areas.
Mary Gwanyama
All Responded
2021-0117 21 Apr 2021 Surrey
Surrey and Borders Partnership
Concerns summary (AI summary) A vulnerable patient was prematurely discharged into homelessness from a mental health unit without proper planning, medical review, or adequate risk assessment, failing to follow Care Programme Approach guidelines.
Action Planned (AI summary) The Trust will update its CPA policy and Acute Care Services Operational Protocol to reflect that anyone who is homeless must have a CPA discharge meeting on the inpatient ward prior to discharge. The CMHRS Operational Policy is going to be updated, with specific attention to the ‘transition’ process to another Trust.
James Herbertson
All Responded
2021-0078 West Sussex
Horsham District Council
Concerns summary (AI summary) Inadequate discharge planning from a mental health hospital, including poor communication and unsuitable accommodation, left a vulnerable patient without proper support.
Action Taken (AI summary) Sussex Partnership NHS Trust has updated its Care Programme Approach policy to reduce follow-up time, revised guidance on home leave and discharge planning, and issued updated policies and guidance on MHA Section 17 leave and community care to all staff.
Clive Oxley
All Responded
2020-0301 23 Dec 2020 County Durham and Darlington
LNER and Network Rail
Concerns summary (AI summary) Inadequate barrier construction and fencing on a railway platform allowed a pedestrian to access the track, despite warnings, with previous similar incidents noted.
Action Planned (AI summary) Network Rail altered the southbound platform end at Durham station in December 2019 to deter pedestrian access, including a lockable gate and fence, audible warning system, signage, and anti-trespass flooring. They also fund Samaritans-trained patrollers and BTP officers at Durham. LNER, in collaboration with Network Rail, will arrange a joint site visit to Durham station to ensure fencing meets rail industry standards. LNER has also trained a significant number of staff in suicide risk who are given guidance and training in dealing with vulnerable people.
William Israel
All Responded
2020-0271 3 Dec 2020 North East Kent
London and South Eastern Railway
Concerns summary (AI summary) Public misunderstanding of live rail dangers is exacerbated by inadequate, outdated, and poorly placed warning signage, alongside inconsistent station security measures when unstaffed.
Action Planned (AI summary) Southeastern will replace warning signs at Canterbury East station, engage with a local nightclub to educate patrons about railway safety, review risk assessments for the station, and share findings with the wider railway community. Most actions are planned for completion by March/June 2021. Southeastern replaced warning signs at Canterbury East station with a new design. They also provided Chemistry Night Club with posters and drinks mats highlighting railway safety messages, reviewed risk assessments, and shared learning with the wider industry.