Suicide

PFD Category
Reports: 847 Areas: 72 Earliest: Feb 2015 Latest: 7 Apr 2026

85% response rate (above 63% average). 43% of classified responses show concrete action taken. Reports rose 26% from 117 (2023) to 148 (2024).

PFD Reports
847 results
Amanda Hitch
Historic (No Identified Response)
2023-0535 19 Dec 2023 Essex
British Transport Police Essex Partnership NHS Foundation Trust
Concerns summary (AI summary) Critical suicidal intent information was missed due to thematic clinical record display and a failure to use structured risk management tools. British Transport Police's multi-agency support plan also failed to communicate railway station attendances, especially from unstaffed stations.
Chloe Macdermott
Partially Responded
2023-0534 19 Dec 2023 Inner West London
Amazon Border Force British Transport Police +6 more
Concerns summary (AI summary) Online forums encourage suicide by providing methods without age restrictions or help signposting, and harmful content is not effectively removed. Lethal products are also easily purchased via international online retailers and delivered to the UK without effective border controls.
Action Planned (AI summary) Amazon has globally restricted the sale of high concentration sodium nitrite to Amazon Business customers since October 2022 and prohibits the sale of poisons as defined under Schedule 1A of the UK Poisons Act 1972. The NPCC Suicide Prevention Steering Group has disseminated briefing materials to all NPCC force and regional suicide prevention leads regarding the emerging trend of Sodium Nitrate and Nitrite use in suicides. They have also supported the National Crime Agency's criminal investigation into the supply of Sodium Nitrite. Ofcom is implementing the Online Safety Act 2023, developing codes of practice to address illegal content and protect children, and will take enforcement action against non-compliant services, including financial penalties and business disruption measures. Google Search prevents predictions for queries relating to methods of suicide and provides prominent signposting to authoritative information and support when users search for suicide-related terms, and delists content that directly facilitates activities that could cause immediate harm. DSIT outlines how the Online Safety Act will force companies to take more accountability for the safety of their users, including those who use VPNs to bypass protections, and details Ofcom's enforcement powers for non-compliant services. DHSC leads a cross-government group to tackle emerging methods of suicide, including sodium nitrite, reducing public access, and working with retailers to ensure labeling compliance for products like curing salt.
Olivia Russell
All Responded
2023-0528 14 Dec 2023 Cheshire
Stretton Medical Centre
Concerns summary (AI summary) GPs may not routinely discuss medication risks, such as relapse or initial worsening symptoms, contradicting NICE guidance, due to varied approaches and time limitations. A significant event meeting regarding the death was also delayed for over two years.
Action Planned (AI summary) The practice will audit care plans every 6 months, request GP review earlier than 2 weeks if needed, refer to CRISIS team for deterioration, have the Clinical pharmacist assist with medication review and arrange a follow-up appointment for any patients that DNA.
Reece Nelson
All Responded
2024-0001 12 Dec 2023 North Lincolnshire and Grimsby
Navigo
Concerns summary (AI summary) Mental health services lacked a system to inform families of staff absence or provide alternative contacts, preventing a family from seeking assistance during a crisis.
Action Taken (AI summary) Navigo has revised its Community Mental Health and Wellbeing Services Operational Policy to improve staff cover arrangements and inform patients of crisis contact details. Voicemail messages on work phones will include contact details for urgent assistance.
Ruth Perry
All Responded
2023-0524 12 Dec 2023 Berkshire
Department for Education Ofsted Reading Borough Council
Concerns summary (AI summary) Ofsted's inspection system lacks transparency, negatively impacts school leader welfare, and has insufficient training for managing distress or clear channels for raising concerns. Local authority support also lacks formal policy.
Action Planned (AI summary) Ofsted has taken action to ensure inspectors are aware of the support available to school leaders, reinforcing the expectation that they share this information at the beginning of an inspection and ensuring this information is included in documents shared with providers. They will also use existing channels to share information about support for leaders. The Department for Education will write to all Responsible Bodies setting out their responsibilities and committing to working closely with local authorities and academy trusts to ensure school leaders are well supported, particularly following an adverse inspection result. DfE officials will ask the Responsible Body of the school to ensure that appropriate support is in place to support the headteacher and broader school’s workforce where a school faces an adverse inspection judgement. Reading Borough Council, through Brighter Futures for Children Ltd, has consulted with head teachers and will proactively challenge Ofsted inspections on a school's behalf. They have already written to school leaders, have written into the School Effectiveness Framework the Council’s approach to challenging an inspection, and appointed reviewers to conduct an independent learning review.
Paul Perrott
Partially Responded
2023-0522 11 Dec 2023 Plymouth, Torbay and South Devon
Devon Partnership NHS Trust Langdon Hospital
Concerns summary (AI summary) Inadequate observation charting, unclear staff responsibility for checks, and a lack of historical risk analysis meant staff were unaware of the patient's critical suicide risk history.
Action Taken (AI summary) Devon Partnership NHS Trust highlights existing policies and practices: ward managers are responsible for ensuring staff are familiar with policy and trained, daily risk meetings take place, and the hospital operates a risk recording system. It will conduct monthly audits of patient observation charts and update patient information sharing procedures.
Jessica Eastland-Seares
All Responded
2023-0520 10 Dec 2023 West Sussex, Brighton and Hove
Department of Health and Social Care
Concerns summary (AI summary) Critically inadequate community provision and insufficient financial investment for autistic individuals force unnecessary inpatient admissions and A&E attendances due to a severe lack of suitable support placements.
Action Planned (AI summary) The Department of Health and Social Care is prioritising updating the Autism Act statutory guidance to support the NHS and local authorities to deliver improved outcomes for autistic people. They expect to publish the updated draft Statutory Guidance for public consultation this year.
Katharine Fox
All Responded
2023-0510 7 Dec 2023 Essex
Essex Partnership University Trust
Concerns summary (AI summary) A critical disconnection between hospital and community psychology services, compounded by a lack of handover and incompatible computer systems, resulted in substantial wait times and impaired continuity of care.
Action Taken (AI summary) Essex Partnership University NHS Foundation Trust has implemented measures to improve handover of care between inpatient and community psychology services, ensure access to clinical systems and robust information sharing, and provide supervision and training for care coordinators regarding safe patient care.
Alice Litman
All Responded
2023-0503 5 Dec 2023 West Sussex, Brighton and Hove
Gender Identity Clinic NHS England Surrey and Borders NHS Partnership Trust +1 more
Concerns summary (AI summary) Mental health services lack adequate training and clarity for supporting transgender individuals, coupled with significant delays and insufficient mental healthcare provision for those awaiting gender-affirming treatment.
Noted (AI summary) NHS England acknowledges concerns about the death of Alice Litman and outlines its role as commissioner of gender dysphoria services. They note improvements being made to the NCMD alert system and planned analysis of reporting forms for children and young people who have died between April 2019 to March 2023 with gender distress. The Trust is developing a mandatory training package for all staff on working with people from the transgender community, co-produced with people with lived experience and their families. It is also reviewing and adding to its list of third sector organisations in its Supporting People who are Trans Policy. The RCGP expresses condolences and describes its existing work to improve care for transgender individuals, including e-learning packages and a transgender policy document. They highlight long waiting lists for specialist care and the role of GPs in providing holistic care but not specialist treatment decisions. The Tavistock and Portman NHS Foundation Trust acknowledges concerns about services for patients on the GIC waiting list. They describe the role of the GIC, noting the HA60 classification, and note new roles in development to support patients on the waiting list, and will engage with commissioners.
Luke Whitelaw
All Responded
2023-0486 27 Nov 2023 Inner North London
Oxleas NHS Foundation Trust
Concerns summary (AI summary) Missed opportunities for urgent psychiatric review and readmission occurred, alongside a lack of "professional curiosity," poor documentation, and inadequate risk assessment formulation in patient care.
Action Taken (AI summary) Oxleas NHS Foundation Trust updated its Acute Mental Health Patient Flow and Bed Management policy in December 2023, and introduced a single crisis assessment form on 22 January 2024. They also reinforced documentation standards and protected time for complex case discussions, with clinical leadership and psychology support.
Mohammed Akram
All Responded
2023-0474 27 Nov 2023 Inner North London
Barnet Enfield and Haringey Mental Heal…
Concerns summary (AI summary) A lack of routine cross-referencing between prescribed and collected medication, and the failure to notify GPs when patients don't collect essential prescriptions, poses a significant risk.
Noted (AI summary) Barnet Enfield and Haringey Mental Health NHS Trust describes its usual procedures for when a client is not taking their medication as prescribed. They state that the expected standard is for the GP to be notified via email within 48 hours of the medical review when there are any changes to the client’s prescription or treatment plan.
Katie Williams
All Responded
2023-0512 24 Nov 2023 Plymouth, Torbay and South Devon
Intensive Care Medicine
Concerns summary (AI summary) The unexpected interaction of a specific medication with common overdose complications re-precipitated serotonin syndrome, highlighting a risk that other NHS organisations may not fully appreciate these medication interaction risks.
Action Taken (AI summary) The trust has been in contact with The Faculty of Intensive Care Medicine to assist with sharing information nationally regarding the risks associated with fentanyl. It has also communicated the issue with the SW Critical Care Network lead to help them produce a regional advisory notice.
Teresa Chmielek
All Responded
2023-0470 24 Nov 2023 Manchester North
Pennine Care NHS Foundation Trust
Concerns summary (AI summary) The coroner raises concerns about the screening process for mental health referrals, including inadequate risk assessment, lack of multi-team discussion, and absence of direct contact with the deceased before referral rejection; there is also no standard operating procedure or audit system for referral management.
Action Taken (AI summary) The trust integrated the Single Point of Entry (SPoE) function into the Home Intensive Treatment Team (HITTS) and reviewed the Multidisciplinary Team (MDT) meeting to record all decisions on the electronic patient record. A Standard Operating Procedure on how referrals into the SPoE Older Adults should be managed has been drafted and is currently under final review.
Philip Malone
All Responded
2023-0469 23 Nov 2023 Birmingham and Solihull
Birmingham and Solihull Mental Health F… Department of Health and Social Care NHS Birmingham and Solihull Integrated …
Concerns summary (AI summary) A persistent and chronic lack of psychiatric bed capacity in Birmingham and Solihull continues to pose a significant risk, despite previous reports and insufficient remedial actions.
Action Planned (AI summary) The Trust acknowledges bed availability issues and highlights ongoing work with system partners and the ICB. Planned actions include continuing to work with system partners and developing a business case for new acute hospital capacity with additional wards. NHS Birmingham and Solihull ICB acknowledge BSMHFT's actions and state that they are working collaboratively to increase mental health inpatient bed capacity, with a business case for a new build supported in principle. The Department of Health and Social Care acknowledges concerns about psychiatric bed capacity in Birmingham and Solihull. They note BSMHFT's 12-month project to address bed shortages, the implementation of a locality model, and progress in developing bed capacity.
John Singleton
All Responded
2024-0126 16 Nov 2023 Cheshire
NHS England
Concerns summary (AI summary) The electronic patient system (SystmOne) lacks an automated flag for prisoners who are not medication compliant, leading to delayed identification and referral. The manual workaround is inefficient and poses significant risks.
Action Planned (AI summary) NHS England will explore the functionality of the Health and Justice Information Service (HJIS) to flag medication non-compliance and work to facilitate roll out across the estate. In the interim, regional teams will be reminded of the requirement to monitor uncollected medicines.
Madeleine Savory
All Responded
2023-0452 15 Nov 2023 Suffolk
NHS England
Concerns summary (AI summary) There is a national shortage of Tier 4 beds in paediatric mental health facilities, delaying timely access to crucial care for children in need.
Noted (AI summary) NHS England is implementing improvements to the CYMPH inpatient pathway, aiming to reduce out-of-area placements and move towards community-based care; they are also developing a national admission protocol for children and young people with multi-agency partners. The Department of Health and Social Care acknowledges the concerns and notes NHS England's response and approach to reduce reliance on inpatient mental health beds, moving towards community-based care.
Igor Szalapski
All Responded
2023-0445 13 Nov 2023 Inner North London
Depaul UK
Concerns summary (AI summary) Hostel staff failed to re-contact the crisis team despite a resident's deterioration, lacked meaningful engagement, and did not perform consistent welfare checks. Inadequate self-harm training and a chaotic culture contributed to missed opportunities for intervention.
Action Planned (AI summary) DePaul UK outlines steps to ensure staff recognise warning signs as a deterioration in mental health, make continued escalation and referrals, and ensure staff are well inducted, trained, managed and supported, will also ensure that individual case reviews continue alongside wider organisational reviews following serious incidents.
Christopher Allum
All Responded
2023-0441 10 Nov 2023 East Sussex
Langford Centre NHS England
Concerns summary (AI summary) Initial referral processes have gaps in recording past self-harm and family information. Private healthcare providers also struggle to access NHS notes, creating information deficits that compromise risk assessments and care plans.
Action Planned (AI summary) NHS England is working to enhance the sharing of patient information to and from VCSE and other independent sector providers commissioned by NHS organisations through Local Shared Care Records. The Getting It Right First Time Programme will also focus on risk assessment tools and family voice from 2024. The Langford Centre has implemented new procedures including mandatory recording of consent to speak with family, inviting family members to multidisciplinary meetings, and company-wide training updates on referral processes.
Elizabeth Watson
Historic (No Identified Response)
2023-0439 10 Nov 2023 East Riding and Hull
Human Resources
Concerns summary (AI summary) Security staff monitoring a bridge for distressed individuals lack structured training from mental health professionals on identification and interaction. Delays in emergency service response further leave staff unequipped to handle vulnerable people for extended periods.
Kevin Gale
All Responded
2023-0429 6 Nov 2023 Cumbria
Department for Work and Pensions
Concerns summary (AI summary) DWP procedures, including lengthy forms, long phone queues, and travel requirements, are impractical and exacerbate symptoms for individuals with mental health illnesses.
Noted (AI summary) DWP expresses condolences and outlines existing support and training for staff regarding vulnerable claimants, but does not commit to new actions. They state comprehensive guidance and a six-point plan are in place to support customers who discuss or imply that they intend to harm themselves.
Federica Cavenati
Historic (No Identified Response)
2023-0410 25 Oct 2023 Inner West London
Medicines and Healthcare products Regul…
Concerns summary (AI summary) There is an absence of intravenous antidepressant medication in the UK for patients who cannot take it orally, unlike in Europe, limiting treatment options for vulnerable individuals.
Bronwen Morgan
Historic (No Identified Response)
2023-0409 25 Oct 2023 South Wales Central
Department for Digital, Culture, Media … Ofcom Welsh Health Minister +1 more
Concerns summary (AI summary) Vulnerable individuals are able to access websites that facilitate and promote self-harm and suicide methods, enabling them to acquire information and means to cause their own death.
Michael Hindes
All Responded
2023-0521 20 Oct 2023 Inner North London
South West London and St George’s Menta…
Concerns summary (AI summary) There were significant delays in community mental health follow-up and crisis team referral, and a failure to adequately involve or inform the patient's family about his mental health.
Action Planned (AI summary) The Psychiatric Liaison Team will be changing their local protocols to strengthen prompts to help remind clinicians how best to approach the subject of sharing information with patients' families. The Trust will raise awareness of this area via a specific newsletter article issued to Trust staff by March 2024.
Holly Mullan
All Responded
2023-0390 17 Oct 2023 Manchester South
NHS England
Concerns summary (AI summary) Significant and prolonged NHS waiting times for gastroenterology and gynaecology referrals post-Covid are causing distress, delaying diagnoses, and impeding crucial treatment for patients with severe conditions.
Action Taken (AI summary) NHS England acknowledges concerns about increased waiting times for gastroenterology and gynaecology, and outlines the Delivery Plan for Tackling the COVID-19 Backlog of Elective Care. They are implementing the national rollout of the Getting it Right First Time (GIRFT) Programme, and encouraging services to use pathways that allow patients to book their own follow-up care.
Marnie Hill
All Responded
2023-0388 17 Oct 2023 Dorset
Department of Health and Social Care
Concerns summary (AI summary) The lack of regulation for counsellors in England and Wales, including no requirements for training, record-keeping, or reporting of self-harm risks, poses a significant risk of future deaths.
Noted (AI summary) SWASFT has reminded all Private Ambulance Providers (PAPs) of the Appropriate Care Pathway Policy regarding GP referrals and the Dorset Integrated Urgent Care Service (IUCS) GP Alert service. The ECS has been successfully reintroduced and they are reviewing and updating their Business Continuity Plans, looking at adopting the Scribe ECS as a secondary fall-back system. Dorset Integrated Care Board acknowledges the concerns but states Dorset has a well-established Access Mental Health service. They state SWASFT are in discussions with Dorset HealthCare and the police about operational processes and developing the trusted assessor model. The Department acknowledges the concerns raised and outlines the regulatory framework for health and care professionals. It details the SCoPEd framework being adopted by professional counselling bodies but notes these bodies do not fall under Government oversight.