2015
PFD Reports
Reports: 477
Areas: 69
62% response rate (below 63% average).
X Rokeby
Historic (No Identified Response)
2015-0048
12 Feb 2015
Northampton
NSL Care Services
Concerns summary (AI summary)
Despite an action plan stating training was offered to transport services regarding spontaneous haemorrhage, a volunteer driver involved in the incident confirmed receiving no such training whatsoever.
Andrew Frost
All Responded
2015-0119
12 Feb 2015
London North (Inner)
Killick Street Health Centre
Concerns summary (AI summary)
A crucial misunderstanding existed between the GP and the crisis team regarding the team's capacity for emergency assessment, highlighting a need for specific training on crisis team service limitations.
Action Planned
(AI summary)
The health centre met with the Crisis Team to discuss service provision and will hold meetings every 6 months to discuss the Crisis Team service and individual clients.
Rufjan Bibi
All Responded
2015-0053
11 Feb 2015
London Inner (North)
Barts Health
Concerns summary (AI summary)
Inadequate nursing care for an incontinent patient, a nurse's suggestion of private care, and an unexplained five-hour delay for consultant review despite a critical GCS score were identified.
Action Taken
(AI summary)
The Trust implemented intentional rounding and documentation audits, and carries out observations of care. A doctor received training on obtaining consultant reviews, and the case was discussed at a morbidity and mortality meeting.
Anne Horner
Partially Responded
2015-0047
11 Feb 2015
Manchester (North)
Bury Metropolitan Borough Council
Care Quality Commission
Department of Health and Social Care
+2 more
Concerns summary (AI summary)
The design of an outward-opening toilet cubicle door led to two identical head injuries within six weeks, indicating a systemic risk, especially as it contradicts disabled toilet design guidance.
Action Taken
(AI summary)
The CQC requested and received information from the provider, who confirmed the toilet in question has been decommissioned. They also inspected the home on an unannounced basis.
Jane Robinson
All Responded
2015-0051
10 Feb 2015
Leicester (City & South)
University Hospitals Leicester
Concerns summary (AI summary)
Basic observations were repeatedly not recorded, with no senior review or written rationale for observation frequency. A lack of reporting and support systems for non-compliant healthcare professionals was also found.
Action Planned
(AI summary)
The Trust is implementing a competency assessment for HCAs by the end of October 2015 and moving towards electronic recording of observations with automatic EWS calculation and alerts. Clinical handover will include a check that observations have been taken.
Margaret Clarke
All Responded
2015-0046
9 Feb 2015
South Yorkshire (East)
Doncaster Borough Council
Health and Safety Executive
Concerns summary (AI summary)
There is a lack of guidance for the effective cleaning of fixed shower heads, which are increasingly common in private and public leisure facilities.
Noted
(AI summary)
The HSE states it has no enforcement powers under the General Product Safety Regulations regarding showerheads and has passed the coroner's letter to the local Trading Standards Department. The council explains its duties under the Consumer Protection Act and General Product Safety Regulations, noting the absence of specific regulations for showerheads. They suggest the HSE review guidance regarding Legionnaires' disease and shower systems.
Jordan Roberts
Partially Responded
2015-0042
6 Feb 2015
County Durham & Darlington
Durham County Council
Finchale Abbey Farm
Concerns summary (AI summary)
Inadequate and poorly located warning signs failed to highlight the dangers of a particularly deep pool with strong currents in the River Wear, leaving river path users unaware.
Action Taken
(AI summary)
Larger, improved hazard warning signs have been erected at 3 key locations along the northern river bank and additional work will be undertaken to improve sections of fencing along the northern side of the river bank. Information will also be provided on the Durham County Council Cocken Wood picnic area webpages regarding the hazards associated with the river.
Stanley Ward
Historic (No Identified Response)
2015-0045
5 Feb 2015
Black Country
Care Quality Commission
Lapal House and Lodge Care Home
Concerns summary (AI summary)
Care staff lacked awareness of increased bleeding risks for warfarin patients after falls. The facility also lacked clear policies or training for managing falls in anti-coagulant patients and for escalating concerns.
Paul Moroney
All Responded
2015-0043
4 Feb 2015
Manchester (South)
Tameside Hospital Foundation NHS Trust
Concerns summary (AI summary)
Oxygen saturations were neither monitored nor recorded during the initial hospital visit and subsequent discharge, leading to a lack of crucial information upon re-admission.
Noted
(AI summary)
The Trust asserts that oxygen saturations were monitored and recorded, contrary to the coroner's concern, and apologises for the lack of clarity during the inquest. They provide copies of the patient's notes as evidence.
Paul Hardy
Historic (No Identified Response)
2015-0041
4 Feb 2015
Nottinghamshire
Nottinghamshire Healthcare NHS Trust
Concerns summary (AI summary)
Healthcare staff failed to follow instructions for obtaining blood/urine samples for cancer investigation, neglected recommendations for INR monitoring, and did not conduct a Significant Event Analysis.
Alexander Holt
Historic (No Identified Response)
2015-0040
3 Feb 2015
South Yorkshire (West)
Sheffield Health and Social Care Trust
Concerns summary (AI summary)
Failures included not challenging minimised suicidal intent, providing intended treatment, ensuring continuity of care, and maintaining information flow, leading to inadequate risk assessment and a broken referral process.
Shannon Gee
Historic (No Identified Response)
2015-0039
3 Feb 2015
Cornwall
Department of Health and Social Care
Kernow Clinical Commissioning Group
Concerns summary (AI summary)
Delays in mental health treatment occurred due to unaddressed gaps between organisational treatment thresholds and difficulties transferring medical notes, raising concerns about seamless patient care.
John Darling
Historic (No Identified Response)
2015-0037
3 Feb 2015
Isle of Wight
Isle of Wight Council
Off the Rails Cafe
Owner of the "Off The Rails Café" site
Concerns summary (AI summary)
An unguarded platform edge at a cafe, coupled with a slight incline, presents a serious fall hazard for patrons, particularly vulnerable individuals, which planning authorities failed to mitigate.
George Taylor
All Responded
2015-0044
2 Feb 2015
Cornwall
Department of Health and Social Care
Kernow Clinical Commissioning Group
Concerns summary (AI summary)
A significant number of patients are being sent out of county monthly due to an ongoing lack of acute psychiatric beds, posing a clear risk of future deaths.
Noted
(AI summary)
The Department of Health acknowledges the concerns, highlights the Crisis Care Concordat, and states that NHS England is aware of the report. They note that the local CCG is reviewing bed provision in Cornwall. NHS Kernow is working with partners to develop alternatives to hospital admission and ensure early assessment and intervention, including a budget for community care to prevent admissions, reviewed in 2015. They are also reviewing provision for individuals placed out of county to inform future commissioning.
Tanya Page
Historic (No Identified Response)
2015-0038
2 Feb 2015
London Inner (North)
Camden & Islington NHS Foundation Trust
Concerns summary (AI summary)
Critical information about a patient's self-harm attempt was not shared between hospital wards due to staff reluctance driven by fear of perceived blame, hindering patient safety and learning.
Kimberley Lindfield
All Responded
2015-0036
2 Feb 2015
Manchester (City)
Clinical Commissioning Group for South …
Department of Health and Social Care
Greater Manchester West Mental Health N…
+3 more
Concerns summary (AI summary)
Deficiencies include a lack of audit for mental health assessment referrals, absence of clear protocols for patient observation and clinical review changes, and inadequate record-keeping practices.
Noted
(AI summary)
Manchester Mental Health and Social Care Trust (MMHSCT) has agreed to provide UHSM with advice in respect of their development of a self-harm policy and guidance. Regular liaison meetings will be established between UHSM, MMHSCT and GMW. The Department of Health acknowledges the concerns raised and outlines several existing initiatives related to mental health and self-harm prevention, including national indicators, research funding, and the Mental Health Action Plan.
Darren Wright
All Responded
2015-0035
2 Feb 2015
Norfolk
HMP Norwich
Serco
Virgin Care Limited
Concerns summary (AI summary)
Emergency response was hindered by a staff nurse's inability to locate the incident and a lack of recent CPR training among prison officers due to resource limitations.
Noted
(AI summary)
Serco states that they were the healthcare provider at HMP Norwich at the time of the death but no longer provide any services there and thus cannot implement the recommendations. They note that the report has been sent to HMP Norwich and Virgin Care. HMP Norwich acknowledges the coroner's concerns regarding CPR training, outlines the current legislation and risk assessment process for first aid needs, and states that there is no requirement to provide AEDs or defibrillator training. They highlight the presence of a healthcare team providing 24-hour cover. Virgin Care, the current healthcare provider at HMP Norwich, has instituted changes to its procedures, including a local induction process and checklist, and guidance for resuscitation in a joint protocol with HM Prison Service. These were put in place by March 31, 2015.
Martha Seaward
All Responded
2015-0033
2 Feb 2015
Norfolk
Norfolk County Council
Concerns summary (AI summary)
An acknowledged dangerous bus stop on a busy road has seen no action taken on long-standing concerns and feasibility studies for safety improvements, despite previous warnings.
Action Planned
(AI summary)
Norfolk County Council outlines its legal duties and proposes improvements at Lodge Hill junction in 2015/16. This includes a "trod" footpath, verge lowering, and information signs to improve pedestrian safety.
Simon Tree
All Responded
2015-0032
30 Jan 2015
Surrey
Surrey and Borders Partnership NHS Foun…
Concerns summary (AI summary)
The unit's new airlock system has security flaws, allowing patients to 'tailgate' visitors and leave, with inadequate monitoring by reception staff.
Action Taken
(AI summary)
The Trust has recruited a Security Manager, employs an out-of-hours receptionist, transferred administration support to the wards and improved camera coverage in the airlock. The Trust has also introduced cards outlining duration and conditions of leave and included the concerns raised in their Trust-wide action plan.
Michael McCrory
Historic (No Identified Response)
2015-0030
30 Jan 2015
Liverpool
Cheshire and Wirral Partnership NHS Fou…
Concerns summary (AI summary)
The therapeutic observation policy was not consistently followed, with staff recording 'on ward' instead of precise patient whereabouts, and there was unclear training on minimising recurrence risks.
Isaac Nash
All Responded
2015-0028
30 Jan 2015
North West Wales
Ynys Mon County Council
Concerns summary (AI summary)
Strong and unpredictable currents in Aberffraw beach's river estuary pose a danger, as visitors lack local knowledge and there are no warning signs to inform them.
Action Taken
(AI summary)
The Council has held meetings with the local community and undertaken a risk assessment. A new warning sign is to be placed in the car park drawing particular attention to the potential dangers at Trwyn Du.
John Matthews
All Responded
2015-0034
29 Jan 2015
Manchester (South)
Stockport NHS Foundation Trust
Concerns summary (AI summary)
Emergency department care was compromised by a nurse triaging without the PRF, a locum doctor's inability to access patient records, omitted neurological observations, and an unnecessary CT scan delay.
Action Taken
(AI summary)
The Trust has formally discussed neurological observation needs in sisters' meetings and safety huddles, shared within the ED Quality Newsletter to all ED staff. To avoid a reoccurrence the Trust has instituted a system of checklists whereby a patient cannot leave the ED without all the investigations and treatments being completed.
Margaret Flemming
All Responded
2015-0029
29 Jan 2015
Bedfordshire & Luton
Central Bedfordshire Council
Concerns summary (AI summary)
There was an unacceptable three-month delay in conducting a Best Interests Assessment for a Deprivation of Liberty Safeguarding Authorisation, leaving a vulnerable patient unassessed.
Action Planned
(AI summary)
The Council is recruiting temporary qualified staff and training additional staff to perform the Best Interests Assessor function and is currently in the process of procuring external specialist support to undertake all of the assessments on the waiting list.
Phyllis Barlow
All Responded
2015-0027
29 Jan 2015
Cardiff & Vale of Glamorgan
NHS Wales
Concerns summary (AI summary)
Widespread ignorance among GP practices of NICE guidelines means patients on warfarin with head injuries are not being admitted to hospital for CT scans as required.
Action Planned
(AI summary)
Welsh Government officials are developing a Patient Safety Notice to raise awareness of NICE guideline 176 regarding head injuries in patients on warfarin, which will be issued to all local health boards and general practices in Wales. Full compliance with the notice is expected within a month of circulation and will be monitored.
Brian Marks
All Responded
2015-0025
29 Jan 2015
Manchester (South)
Department of Health and Social Care
Concerns summary (AI summary)
PEJ and PEG tubes are easily confused due to their similar appearance, highlighting the lack of a simple colour-coding system for differentiation.
Action Planned
(AI summary)
The MHRA will bring the issue of tube misidentification to the attention of the Standards Committees and intends to include the risk of misidentification of similar devices in the next revision of the Managing Medical Devices guide. NHS England is committed to working with other stakeholders on solutions to the risks identified.