2016
PFD Reports
Reports: 472
Areas: 69
65% response rate (above 63% average).
Raymond Shepherd
Partially Responded
2016-0467
30 Dec 2016
Manchester (City)
Home Care Support Limited
Trafford Borough Council
Concerns summary (AI summary)
Poor record-keeping and unupdated customer files led to missed care visits and unaddressed patient deterioration. Repeated falls and health concerns went without appropriate referrals or a mental capacity assessment.
Action Taken
(AI summary)
The Human Support Group has implemented several changes including revising the care planning process, incorporating falls prevention information into training, developing a falls poster, reviewing care planning matrix, and adding fields to the electronic rota system for recording falls data.
Dorethea Parr
All Responded
2016-0466
28 Dec 2016
Cornwall and the Isles of Scilly
Cornwall Partnership Foundation Trust
Concerns summary (AI summary)
Lack of notification to family and carers about new equipment prevented training and risk assessments. There were no formal protocols for informing district nurses about falls, leading to missed intervention opportunities.
Action Taken
(AI summary)
Cornwall Partnership NHS Trust has embedded a policy to deal with slips, trips and falls in the community, requiring staff to complete risk assessments and incident reports, and intends to employ a Falls Lead to chair the Trust Falls group and provide specialist clinical advice.
Simon Charles
All Responded
2016-0465
28 Dec 2016
Cornwall and the Isles of Scilly
South West National Trust
Concerns summary (AI summary)
Concerns exist over insufficient preventative measures at Hells Mouth, a known suicide location, beyond a fence. Suggestions included providing suicide support contact numbers and planting natural barriers along the cliff edge.
Action Planned
(AI summary)
The National Trust is investigating options for signage at Hells Mouth with the Cornwall Samaritans and anticipates installing signs on their land before Easter. They do not plan to plant vegetation due to practical concerns.
Georgina Lewis
Historic (No Identified Response)
2016-0460
22 Dec 2016
Gwent
Aneurin Bevan University Hospital Board
Concerns summary (AI summary)
Concerns included the lack of family notification or consultation regarding discharge, absence of a discharge plan or follow-up support, and no contemporaneous GP notification. These failures left the patient without crucial support post-discharge.
Edwina Moses
Partially Responded
2016-0462
22 Dec 2016
South Wales Central
ABMU Health Board
Welsh Assembly Government
Concerns summary (AI summary)
A poor system for requesting and securing one-to-one nursing cover led to frequent unavailability and staff confusion. This resulted in inadequate staffing levels, leaving frontline nurses unable to safely care for vulnerable patients.
Action Taken
(AI summary)
The University Health Board has reviewed the process around enhanced observation, including risk assessments and staffing level monitoring, and introduced an audit process to monitor adherence to increased nursing observation guidelines.
Demi Williams
Historic (No Identified Response)
2016-0464
22 Dec 2016
London Inner (North)
Camden and Islington NHS Foundation Tru…
Concerns summary (AI summary)
Despite general risk assessments, no specific consideration was given to the method of self-harm Ms Williams had previously described. This critical oversight and its omission from the Trust's investigation risk missing crucial learning opportunities.
Thomas Wallace
Historic (No Identified Response)
2016-0463
22 Dec 2016
North Yorkshire (West)
North Yorkshire County Council Highways…
Concerns summary (AI summary)
The junction has an extremely restricted view of traffic due to its layout and a solid wall. Furthermore, signage is limited and confusing, with speed limit signs visible too early.
David Cooper
Partially Responded
2016-0459
21 Dec 2016
South Wales Central
ABMU Health Board
Welsh Assembly Government
Concerns summary (AI summary)
Critical concerns included inadequate handover for fall risks between wards and poor record-keeping, especially regarding falls documentation. There was also a lack of 'joined-up' thinking and insufficient systems for booking one-to-one care for high-risk patients.
Action Taken
(AI summary)
The University Health Board established a Falls Management Group, reviewed policies and training requirements, introduced National Patient Safety Agency's Risk Assessments, devolved falls management to Directly Managed Units, and will continue to meet as a scrutiny panel with a Consultant Physician leading the group.
Terence Hawkins
All Responded
2016-0454
19 Dec 2016
London (East)
Lime Tree Surgery
Concerns summary (AI summary)
There was no system for regular medical monitoring of care home residents, with one not seen by a GP for months. Difficulties in arranging assessments for non-attending residents highlighted the need for regular, on-site GP reviews.
Action Planned
(AI summary)
The surgery will conduct a survey of visit requests by the home and seek feedback on how to improve the process. They have a lower threshold for home visit requests from this Home given that the information given on the telephone by carers may not reflect the true health needs of residents.
Grace Roseman
All Responded
2016-0455
19 Dec 2016
West Sussex
Bednest Ltd
Department for Business, Energy and Ind…
Concerns summary (AI summary)
Crib manufacturer failed to fully address the risk of death from an un-modified crib design, leaving a large number of potentially unsafe products in circulation with unaware customers.
Action Planned
(AI summary)
The Department for Business Energy and Industrial Strategy will discuss with BSI how to ensure paediatric advice is fed into the revision of the standard for cribs and cradles and will engage with stakeholders to gather further intelligence on products such as these. They will also engage with RoSPA on whether there is a need to improve general guidance and raise consumer awareness surrounding the sleep environment. Bednest has modified its cribs, sent modification kits to known purchasers, added additional labeling, ceased sales through retailers like NCT, and maintains information about the modification kit on their website. They continue to monitor second-hand sales and work with Trading Standards.
Lita Serkes
All Responded
2016-0458
16 Dec 2016
London Inner (North)
Royal London Hospital
Concerns summary (AI summary)
Multiple clinical failures occurred, including inaccurate medical records, delayed stroke diagnosis, critical delays in patient transfer to specialist care, and unreviewed crucial blood test results impacting treatment decisions.
Action Taken
(AI summary)
Barts Health NHS Trust has briefed medical staff on complete record-keeping, reiterated the availability of point-of-care tests, and is giving ongoing training to nursing staff in the use of PCA machines; a surgeon has been instructed to reflect on the incident at their next appraisal.
Charles Woodward
Historic (No Identified Response)
2016-0449
16 Dec 2016
Cheshire
Cancer Governance Board
Mid Cheshire NHS Trust
Concerns summary (AI summary)
Inadequate communication between the hospital, GP, and community nurses post-discharge, combined with insufficient patient monitoring and miscommunication with family, led to unappreciated health decline.
Edwin Flett
Historic (No Identified Response)
2016-0450
16 Dec 2016
London Inner (South)
Foreign, Commonwealth & Development Off…
Concerns summary (AI summary)
This beach has an acknowledged high risk of death due to dangerous currents, yet specific warnings for tourists are insufficient, and no standardized risk classification system for swimming is in place.
Exauce Paoulen
All Responded
2016-0452
16 Dec 2016
Birmingham and Solihull
Highways Department Birmingham City Cou…
Concerns summary (AI summary)
Dangerous road conditions near a park entrance are created by the absence of a pedestrian crossing, vehicles obscuring views, and the speed limit, posing significant risks to pedestrians, especially children.
Action Planned
(AI summary)
Birmingham City Council will develop and consult on road safety improvements along Grove Lane, with implementation planned for 2017/18 and aspiration for completion by July 2017.
Mark Lilliott
Historic (No Identified Response)
2016-0453
16 Dec 2016
Liverpool and Wirral
HMP Liverpool
Concerns summary (AI summary)
Delays in accessing a radio-equipped senior officer for emergency assistance within the prison, exacerbated by noise on the wing, could critically impede swift responses in future emergencies.
Jean McHale
Partially Responded
2016-0456
15 Dec 2016
Bedfordshire and Luton
Luton and Dunstable Hospital
South Essex Partnership NHS Trust
Concerns summary (AI summary)
Inadequate treatment of pressure ulcers can lead to severe complications like osteomyelitis and sepsis in the elderly, compounded by an insufficient number of Tissue Viability Nurses in healthcare.
Action Taken
(AI summary)
SEPT reports a service review has been undertaken, clear pathways are in place, and the provision of TVNs has increased. In addition community nurses have ongoing training, all category 3 and 4 pressure ulcers acquired in care are thoroughly investigated and The Trust has informed Bedfordshire CCG to further discuss reviewing commissioned levels of TVN service in the community.
Jane Stables
All Responded
2016-0457
15 Dec 2016
South Yorkshire (East)
Rotherham, Doncaster and South Humber N…
Concerns summary (AI summary)
Ineffective communication between nurses and the general practitioner regarding a patient's ongoing significant pain levels impeded the provision of appropriate care.
Action Planned
(AI summary)
Allied Healthcare acknowledges the concerns and will perform a review of practices/policies/procedures relating to the use of slide sheets and update the Senior Coroner. They confirm that all of Allied Healthcare's training documents are currently being reviewed every two years or sooner, if guidelines change. RDASH held a meeting with District Nurses and their Line Managers to discuss the report. Training on pain management in patients with dementia and cognitive impairment is ongoing and will incorporate learning from the Regulation 28 report.
Janet Millar
Historic (No Identified Response)
2016-0444
15 Dec 2016
Cheshire
Bowmere Hospital
Concerns summary (AI summary)
A potential training deficit exists regarding supporting nicotine-addicted and suicidal patients through withdrawal, which could compromise their care in a hospital setting with a non-smoking policy.
Pamela Gower
All Responded
2016-0446
15 Dec 2016
County Durham and Darlington
British Parachute Association
Concerns summary (AI summary)
Concerns remain whether the deceased skydiver was progressed beyond her abilities, questioning the adequacy of training intervals and overall progression for such a sport.
Action Planned
(AI summary)
For skydive students with non-standard body morphology, the BPA recommends a formal written risk assessment and special consideration for wind tunnel training, possibly with two instructors during AFF levels 4-7.
Francis Lea
All Responded
2016-0447
15 Dec 2016
Leicester (City and South)
East Leicestershire and Rutland Clinica…
Hazelmere Medical Centre
Northfield Medical Practice
Concerns summary (AI summary)
Next of kin were not involved in a significant decision to change the patient's GP, and there was no documented rationale, consent, or capacity assessment for this transfer of care.
Action Planned
(AI summary)
The practice will liaise with care homes to get written confirmation when a patient changes GP, including consent and next of kin notification; future projects will include better advertisement; communication arriving at the old practice will be forwarded to the new practice; and a written policy will be created for changing patient care when a patient resides in a care home. In the future, project plans must outline roles and responsibilities, communications must be dated and documented, there must be a system for forwarding communications regarding patients, carehomes should have systems for tracking information shared with GP practices, and ELR CCG will require providers to keep a record of information received and discussed with residents. The practice will improve advertisement of changes with posters, require written signed documentation of conversations with patient or next of kin, and forward communication received by the donor practice to the receiving practice for six weeks.
Winifred Elliott
Partially Responded
2016-0448
15 Dec 2016
London Inner (West)
Care Quality Commission
London Borough of Wan
Meadbank Care Home
+1 more
Concerns summary (AI summary)
The removal of crucial resident transfer information from display in care homes hinders busy staff, potentially leading to inappropriate transfers and injuries for residents.
Noted
(AI summary)
The CQC outlines its inspection process regarding moving and handling, stating it assesses providers' performance against regulations but cannot compel specific systems; it will take action against providers failing to provide safe care.
Liam Day
All Responded
2016-0402
14 Dec 2016
Dorset
British Mountaineering Council
Royal Yachting Association
Concerns summary (AI summary)
The deceased died of hypothermia after deep water soloing; he was not wearing appropriate safety equipment and the dangers of low temperatures in coastal waters were not fully appreciated.
Action Planned
(AI summary)
The RYA has refreshed the safety information pages on its website and will be highlighting this safety information to its members through various electronic communications and in the RYA's annual Safety Advisory Notice. The BMC will make climbers aware of the risks of dangerously low temperatures in coastal waters, including Cold Water Shock, in their guidance and will raise this with guidebook writers. They will also emphasize the importance of not deep water soloing alone and suggest climbers tell others of their plans and expected return time.
Jaroslaw Rogala
Partially Responded
2016-0145
14 Dec 2016
London Inner (West)
South West and St George’s Mental Healt…
West London Care Commissioning Group
Concerns summary (AI summary)
Patients with addiction are at risk of suicide due to a lack of in-patient facilities for care and supervision during crises.
Action Planned
(AI summary)
• Greater Manchester Police (GMP) is investing in technology to replace existing systems with one user experience to improve information management and sharing.
• Mobile technology is being distributed to operational staff to provide direct access to GMP IT systems for improved information access and decision-making.
• GMP is undertaking a procurement, design, and testing process before implementation, scheduled for late 2017.
Simon Turvey
Historic (No Identified Response)
2016-0480
13 Dec 2016
Milton Keynes
National Offender Management Service
Prison and Probation Ombudsman
Concerns summary (AI summary)
The prison failed to inform family members how to report welfare concerns, potentially leading to missed suicide risk factors for detainees.
Ellen Kelly
All Responded
2016-0451
12 Dec 2016
London Inner (North)
London Borough of Camden
Concerns summary (AI summary)
Residential fire safety is compromised by flat front doors lacking self-closing mechanisms and failing to meet 30-minute fire resistance standards, leading to rapid fire spread and trapping residents.
Action Taken
(AI summary)
The London Borough of Camden has a programme to improve fire safety in council housing, including regular meetings with the Fire Service, fire safety works to 4,500 high priority housing properties already completed. The work is comprehensive and includes renewal or upgrading flat entrance doors to FD3Os standard, signage, emergency lighting installations and fire stopping. Fire safety works have been prioritized for Kilburn Gate and have been tendered which includes installing new FD3Os flat entrance doors incorporating door closers, renewal of communal intake doors and redecoration of communal areas to Class 0 fire resistant standard. The council promotes fire safety through their Newsletter and website and has provided fire safety awareness training to estate services and other housing staff.