2016
PFD Reports
Reports: 472
Areas: 69
65% response rate (above 63% average).
Carol Leesley
All Responded
2016-0442
12 Dec 2016
South Yorkshire (West)
Sheffield City Council
Concerns summary (AI summary)
A safeguarding report made by a GP was not acted upon, despite automated acknowledgment, due to an unknown systemic or IT error, leaving a patient vulnerable.
Action Taken
(AI summary)
Sheffield City Council has amended the automated response to safeguarding reports to include a notification that, if the person making the report is not contacted within 2 working days, they should contact the Adult Access team to check that the report has been received. They have implemented an email Journal facility which will provide an on-going audit log of all emails received and sent for the relevant mailbox used by Adult Access. They have requested a forensic report and audit log to trace the email and have logged this as a Serious Incident.
Dennis Lavington
All Responded
2016-0443
12 Dec 2016
Southampton and New Forest
Solent NHS Trust
Concerns summary (AI summary)
The health centre car park design creates a pedestrian safety hazard, particularly for disabled patients, due to the lack of dedicated crossings or marked safe paths from parking to the entrance.
Action Planned
(AI summary)
South West Hampshire LIFT has reviewed the Transport Planning Consultancy report regarding proposed car parking improvement measures at Adelaide Health Centre. The Board has instructed such measures to be implemented, and will seek planning consent to progress the improvements at the earliest opportunity.
Shelia Stokes
All Responded
2016-0439
9 Dec 2016
Nottinghamshire
Sherwood Forest Hospital Trust
Concerns summary (AI summary)
Systemic delays plagued patient care, including following up on missed appointments, acting on alerts, and an inadequate protocol for obtaining custom-made grafts, all exacerbated by an incomplete internal investigation.
Action Planned
(AI summary)
Sherwood Forest Hospitals NHS Trust has determined that following referral of Mrs. S to the vascular team, a letter was sent to Mrs. Stokes on 15 July 2015. Following this case, patient contact information has been reviewed. Further to the investigations referred to, Mrs S’ case is to be discussed at the next vascular Morbidity and Mortality meeting at NUH. The legal team is to be made part of the Governance Directorate, with offices adjacent to enable a greater working relationship. The Radiology Department will review and modify its XXXX policy to take account of electronic reporting and a referrer acknowledgement system.
Roy Lawton
All Responded
2016-0441
9 Dec 2016
Staffordshire (South)
Marks and Spencer
Concerns summary (AI summary)
The deceased's dressing gown was highly inflammable regardless of fabric, raising concerns about product safety, the need for flammability warnings, or manufacturing improvements in clothing.
Noted
(AI summary)
M&S expresses condolences and states that the Gown was compliant with all legal requirements. M&S goes significantly beyond the legal requirements in its flammability testing of adult dressing gowns.
Sandra Brotherton
All Responded
2016-0400
8 Dec 2016
Manchester (South)
Pennine Care NHS Trust
Concerns summary (AI summary)
A sole carer did not have a contingency plan in place for emergencies, a personal assistant's care plan was not clearly documented or provided, and an urgent consultant psychiatrist appointment was difficult to obtain.
Action Taken
(AI summary)
The Trust has updated its audit tool to include questions about contingency plans for carers, reminded care coordinators to document these plans, and developed a 7-minute briefing on this topic for community mental health teams. The Trust's CPA policy was updated to describe the role of the Consultant Psychiatrist and a 7-minute briefing on responding to crisis calls has been shared with all community based mental health teams in the Trust.
Rachal Murphy
Partially Responded
2016-0401
8 Dec 2016
Manchester (South)
Medical Centre Stalybridge
Pennine Care Health Foundation NHS Trust
Tameside Council
+1 more
Concerns summary (AI summary)
No specific concerns were detailed in the provided text for this report.
Action Taken
(AI summary)
Tameside Early Help Services has undertaken a review of caseloads and allocation of work, leading to a significant reduction in the allocation of cases. In the past six months, any family entered onto a waiting list was allocated a worker within a one-month timeframe, with a manager maintaining contact during that period. The practice has searched for patients on sodium valproate, invited them for LFTs if not checked in the last year, and added alerts to patient notes to schedule annual LFTs. A new staff member has been employed and trained to scan all paperwork received. CAF documents are now given to the duty doctor on the day they arrive.
Mary Muldowney
Historic (No Identified Response)
2016-0440
8 Dec 2016
London Inner (North)
Brighton and Sussex University Hospital…
Kings College Hospital
NHS England
+1 more
Concerns summary (AI summary)
Critical delays occurred in transferring a patient for essential neurosurgery due to a lack of intensive care beds, despite the time-sensitive nature of the condition, likely contributing to death.
Cameron Forster
Historic (No Identified Response)
2016-0436
8 Dec 2016
North Yorkshire (East)
Department for Transport
Concerns summary (AI summary)
Parachutes were not supplied for a light aircraft flight, and there is no mandatory spin recovery training specific to aircraft types, increasing risks during aerobatics.
Ajvir Sandhu
Historic (No Identified Response)
2016-0436-wp25562
8 Dec 2016
North Yorkshire (East)
Department for Transport
Concerns summary (AI summary)
Safety concerns include the lack of mandatory parachutes with static lines in certain aircraft and insufficient mandatory spin recovery training on specific light aircraft types for pilots.
Andrew Machin
Historic (No Identified Response)
2016-0349
7 Dec 2016
Coventry
National Offender Management Service
Concerns summary (AI summary)
Limited support was provided to a prison employee during a prolonged disciplinary process, and no internal investigation was conducted into the dismissal circumstances following his death.
Dominic Travis
Historic (No Identified Response)
2016-0435
7 Dec 2016
Manchester (North)
Department of Health and Social Care
Pennine Care NHS Trust
Concerns summary (AI summary)
The acute psychiatric ward lacked specialist provision for young adults, and internal investigations into deaths were compromised by a lack of independence and transparency due to being conducted by directly involved staff.
Joyce Crompton
All Responded
2016-0434
6 Dec 2016
Manchester (West)
CLS Care Services
Concerns summary (AI summary)
The care home lacked written policies, systematic checklists, and refresher training for Speech and Language Therapy (SALT) referrals, leading to missed assessments for residents after choking incidents.
Action Taken
(AI summary)
Belong has reminded managers and nurses of policy adherence, requested reassessment of residents' choking risk, updated staff training, and will review policies in a meeting with registered managers. Staff at Belong Atherton have received updated training about Dysphagia which will be cascaded throughout the organization.
Tedros Kahssay
Partially Responded
2016-0437
6 Dec 2016
London Inner (North)
Care UK
HMP Pentonville
National Offender Management Service
Concerns summary (AI summary)
Inadequate information transfer to prison healthcare, flawed nurse reception screening lacking objective analysis, and emergency response staff having insufficient understanding of medical emergency protocols.
Action Taken
(AI summary)
Care UK has changed the reception screening template to include mandatory PER review, seeks consent for GP records during screening, and reinforced Code Red/Blue training with staff and displayed posters. All clinical staff receive mandatory ILS training, and guidance on resuscitation with rigor mortis present has been circulated.
Brian Gerrard
Historic (No Identified Response)
2016-0432
5 Dec 2016
Cheshire
Abbey Court Independent Hospital
Concerns summary (AI summary)
Deficiencies in staff understanding of mental capacity, best interests meeting management, and Deprivation of Liberty Safeguarding procedures led to inaccurate decision-making and documentation.
Christopher Brennan
Historic (No Identified Response)
2016-0433
5 Dec 2016
London (South)
Resuscitation Council (UK)
South London and Maudsley NHS Trust
Concerns summary (AI summary)
The adolescent psychiatric unit lacked specific policies for managing self-harm risks from items, and emergency equipment did not include laryngoscopes, despite their prior successful use in airway obstructions.
Peter Usher
All Responded
2016-0428
2 Dec 2016
London (East)
North East London NHS Trust
Concerns summary (AI summary)
Inadequate mental health assessments failed to gather comprehensive patient information from various sources, lacked proper staffing support, and indicated a lack of clinical insight from the duty doctor.
Action Planned
(AI summary)
North East London NHS Foundation Trust is undertaking a series of actions including sending FOI requests to other trusts, reviewing and updating S136 guidance and policy, creating a secure NHS net account for the S136 suite, and holding a board workshop to discuss SI investigations. They will also explore inviting the Senior Coroner to deliver a presentation. The Borough Mental Team has identified four areas for improvement: handover of patients between the police and 136 suite staff; filing and storage of 136 paperwork; supporting officers dealing with 136 incidents; and training. Changes to Form 434, a review meeting planned for early February and a video presentation with Mrs Persaud for training are planned.
Joshua Smith
Partially Responded
2016-0599
2 Dec 2016
North Northumberland
Maritime Coastguard Agency
NEAS Foundation Trust
Northumberland Fire and Rescue Service
+1 more
Concerns summary (AI summary)
Emergency services exhibited delayed and uncoordinated response, difficulty in pinpointing location, and failed to follow joint command protocols (JESIP), contributing to critical delays.
Action Planned
(AI summary)
The Maritime Coastguard Agency has updated guidance and modified training packages. All Coastguard tactical commanders attend JESIP courses and strategic commanders attend MAGIC courses; every officer completes online JESIP training. SAR aviation is now equipped with Airwave radios, and 18 additional senior officer roles have been established. Northumberland Fire and Rescue Service reaffirmed procedures for 999 calls, implemented joint working principles with blue light partners, and trained staff in JESIP. Future plans involve including HM Coastguard and search and rescue teams in JESIP confirmation, joint exercises, and the Northumbria Local Resilience Forum. Northumbria Police and the North East Ambulance Service are considering expert advice from Mountain Rescue regarding phone tracking software. HM Coastguard is considering improving their Airwave capability to facilitate communication. NEAS has finalized their revised procedure in respect of responding to a 999 call to water based incident.
Marjorie Bassendine
Partially Responded
2016-0424
30 Nov 2016
Surrey
General Practitioners
Medicines and Healthcare products Regul…
Royal College of Psychiatrists; Departm…
Concerns summary (AI summary)
Failure to recognise the cardiac risks of multiple psychotropic medications led to a lack of pre-treatment and regular ECGs to monitor for potential QT interval prolongation.
Noted
(AI summary)
The Royal College of Psychiatrists will publicize the coroner's concerns to its members, review continuing medical education initiatives, and inform the Presidents of the Royal Colleges of Physicians and General Practitioners of their plans. The MHRA reviewed product information for olanzapine, mirtazapine, and indapamide and considers the existing warnings regarding QT prolongation to be appropriate. They are not proposing any regulatory action to change these warnings but will keep the issue under review.
Emma Timbrell
Historic (No Identified Response)
2016-0426
30 Nov 2016
Worcestershire
Worcestershire Health and Care NHS Trust
Concerns summary (AI summary)
Patients with suicidal ideation were given a non-free out-of-hours crisis number, creating a financial barrier to accessing urgent mental health support for those with limited means.
Doris Clarkson
All Responded
2016-0423
29 Nov 2016
County Durham and Darlington
Lambton Care Home
Action Taken
(AI summary)
Lambton House is phasing in air flow mattresses compatible with bed sensors and installs bed sensors for users at risk of falls who do not require an air flow mattress. The home now has a standard practice for pressure mats to be installed in all cases where a mattress is used that is incompatible with bed sensors.
Rex Hall
All Responded
2016-0422
29 Nov 2016
Birmingham and Solihull
Health and Care Professions Council
Concerns summary (AI summary)
Paramedic foundation training was deficient in ECG interpretation and recognising atypical myocardial infarction symptoms, leading to missed diagnoses of serious cardiac conditions.
Action Taken
(AI summary)
The HCPC raised the threshold level of entry to the Register to degree level for paramedics, due to consultation feedback and the need for degree level education and training to deliver the Standards of proficiency to the depth required for contemporary paramedic practice. They are currently undertaking a review of the SOPs and will liaise with the College of Paramedics on the concerns raised in your report to explore whether any amendments should be made in this regard.
Robert Lloyd
Partially Responded
2016-0425
29 Nov 2016
Cornwall and Isles of Scilly
Addaction
Drug and Alcohol Action Team
Cornwall Council
+1 more
Concerns summary (AI summary)
Geographical isolation and reduced transport options severely limited face-to-face alcohol support services, leading to reliance on less effective video links and decreased engagement for island residents.
Action Planned
(AI summary)
The Health Centre met with the Drug and Alcohol Action Team, will host a new Addaction worker every 2 weeks, and has provided training for pharmacists to identify those at risk of harm from alcohol. They are also auditing patients with high alcohol intake and will ensure problem alcohol use is on the agenda of the Community Safety Partnership. The DAAT conducted a needs assessment with the Isles of Scilly, put in place a joint improvement plan with Addaction, trained GPs and pharmacy staff, and plans to offer training in screening for alcohol use in April 2017. A specific needs assessment and commissioning intentions for 2017-18 is in progress, due to complete by 31st March 2017 and a continuing investment in DAAT staff support for the islands will be made.
John Atkinson
All Responded
2016-0429
29 Nov 2016
South Yorkshire (East)
Rotherham NHS Trust
Concerns summary (AI summary)
The coroner identified a lack of updated risk assessments, failure to identify changes in presentation and risk level, absence of a system for managing patients of departing staff, and ineffective communication among mental health professionals and with the patient and family.
Action Planned
(AI summary)
The trust intends to address the need for increased capacity to conduct basic out-of-hours patient reviews and is considering options to expand out-of-hours community provision as part of its service transformation process.
Matthew Russell
Partially Responded
2016-0430
27 Nov 2016
Surrey
Central and North West London NHS Trust
HMP High Down
Ministry of Justice
Concerns summary (AI summary)
Prison healthcare exhibited failures in medication monitoring, care planning, appointment follow-up, risk flagging, and staff training for ACCT procedures and inter-professional communication.
Action Planned
(AI summary)
The Trust has introduced Complex Case Review Meetings at HMP Highdown, to commence in February 2017, to include GPs, Primary Care, Mental Health, Substance Misuse; Social Care, Safer Custody and Pharmacy to ensure regular communication with all healthcare providers. They will review governance structures and processes and mental health pathway to ensure continuous learning that enable us to positively contribute to reducing the Iikelihood that anyone under our care dies in custody.
Beryl Farmer
Partially Responded
2016-0420
24 Nov 2016
Black Country
Care Quality Commission-
Sandwell and West Birmingham Hospital N…
Concerns summary (AI summary)
A patient at high risk of falls lacked a falls assessment, was moved to an unmonitored bay, and received inadequate post-fall neurological observations and imaging after a significant head injury.
Action Planned
(AI summary)
The Trust is amending its inpatient falls policy to ensure post incident monitoring is undertaken and will more clearly link standards in ED and on the wards. Face to face training time will reinforce this pathway in the months ahead and use of Vital Pac and the upcoming installation of new electronic patient record will provide decision support and alerts to reinforce standards.