2016
PFD Reports
Reports: 472
Areas: 69
65% response rate (above 63% average).
James Flynn
Historic (No Identified Response)
2016-0390
31 Oct 2016
Milton Keynes
Oxford University Hospital
Concerns summary (AI summary)
Inadequate planning led to a very unwell, elderly diabetic patient being discharged late at night without a detailed care plan, family notification, or essential provisions at home.
Leslie Lerner
Historic (No Identified Response)
2016-0487
28 Oct 2016
Brighton and Hove
Brighton and Sussex University Hospital…
Concerns summary (AI summary)
Inadequate junior doctor training in sling application, lack of senior doctor review for high-risk patients, and failure to follow hospital discharge protocols for senior review and analgesia.
Alfred Grimshaw
All Responded
2016-0387
28 Oct 2016
Blackburn, Hyndham and Ribble Valley
East Lancashire Healthcare NHS Trust
Concerns summary (AI summary)
A critical hip fracture was missed during initial assessment and an X-ray report. Pre-discharge physiotherapy and occupational therapy reviews were documented but not conducted, leading to discharge with unaddressed mobility issues.
Action Taken
(AI summary)
The Trust has strengthened communication processes for complex frail patient discharges, with emphasis on the Multidisciplinary Team and improved information transfer between primary and secondary care. The case has been used as a learning case for junior doctors.
Barbara Turner
Historic (No Identified Response)
2016-0386
28 Oct 2016
Derby and Derbyshire
Derby Teaching Hospitals NHS Trust
Concerns summary (AI summary)
The Trust's resuscitation policy has overly broad call-out criteria, risking critically ill patients being denied care. Patient transfer protocols were dangerous due to insufficient monitoring, escort, and emergency equipment.
Samuel Carroll
All Responded
2016-0384
27 Oct 2016
North Yorkshire (West)
Armstrong Luty Solicitors
North Yorkshire Police
Yorkshire Ambulance Service NHS Trust
Concerns summary (AI summary)
Police and ambulance services failed to obtain consent to inform family or friends about a patient's suicidal ideation and hospital attendance, leaving them unaware of his critical mental state.
Noted
(AI summary)
Yorkshire Ambulance Service states they are not primarily responsible for contacting family members when conveying a patient to the hospital, but would do so when making referrals to other services. They believe existing processes are adequate. North Yorkshire Police will amend its Mental Health and Suicidal People Policy to reflect the College of Policing's Authorised Professional Practice by April 2017. It will also include instruction to staff to attempt to elicit consent to inform a nominated person of their location and the concerns for their mental wellbeing.
Alfie Rose
All Responded
2016-0382
26 Oct 2016
Birmingham and Solihull
Dudley Group of Hospitals NHS Foundatio…
University Hospitals Birmingham NHS Tru…
Concerns summary (AI summary)
Poor inter-hospital communication and ineffective information sharing systems led to missed opportunities for patient transfer and treatment. Clinicians require better education on neurological referral protocols.
Action Planned
(AI summary)
Following meetings between the hospitals involved, actions have been agreed to improve communication, including copying the referring doctor from RHH on letters, addressing the visibility of patients on Norse, and considering guidelines for managing patients with hydrocephalus in the emergency setting. An action table is attached. Following meetings between the hospitals involved, a detailed action plan has been developed and commenced to improve communication, including copying the referring doctor from RHH on letters, addressing the visibility of patients on Norse, and considering guidelines for managing patients with hydrocephalus in the emergency setting. An action plan is attached.
Richard Walsh
All Responded
2016-0377
25 Oct 2016
London Inner (South)
DAC Beachcroft LLP
Department of Health and Social Care
Hampshire County Council
+3 more
Concerns summary (AI summary)
There were failures in communication between custodial and health professionals regarding the deceased's risks and needs, with crucial information being lost as he moved through different services; there was a lack of a national process for sharing mental health assessment information.
Noted
(AI summary)
Virgin Care has implemented a process to ensure colleagues have completed ACCT awareness training and are aware of PSI 1700 upon starting at HMP High Down, with annual refresher training. An auditing process has also been implemented for Fitness for Segregation forms, carried out by Lead Nurses. The Department of Health has brought concerns regarding AMHP training to the attention of the HCPC, which sets criteria and approves training programs. Responsibility for AMHP training is due to become the responsibility of a new regulator; Social Work England, in 2018. The Health Care Professions Council (HCPC) states that its existing criteria for AMHP training programs are appropriate and that individuals completing training have acquired the necessary skills in carrying out mental health assessments. They suggest that issues are best addressed by Local Social Services Authorities through ongoing training. Hampshire County Council and Portsmouth City Council have taken several actions, including reviewing AMHP practices, providing additional training, commissioning audits, and reviewing policies. The HCPC reviewed documentation and closed the case, taking no further action regarding the AMHP's fitness to practice.
Jane Reason
All Responded
2016-0376
25 Oct 2016
Birmingham and Solihull
British Heart Foundation
Department for Education
Department of Health and Social Care
+3 more
Concerns summary (AI summary)
There is a critical shortage of public access defibrillators in colleges and schools, and a need for increased public education on their placement and effective use during cardiac arrest.
Action Planned
(AI summary)
The Department for Education published guidance on automated external defibrillators in April 2016 and has since published new guidance relevant to further education colleges. They will also write to the Association of Colleges to highlight this guidance. The Resuscitation Council UK promotes CPR and AED use through education, research, and collaboration, including overseeing the distribution of £1,000,000 for public access defibrillators and redesigning PAD signage. NHS England acknowledges concerns about out-of-hospital cardiac arrest survival. The Treasury has allocated £2m for public access defibrillators, and the Department for Education has issued guidance encouraging CPR training and PADs in schools. The BHF provides training resources for CPR and PAD familiarisation, funds PADs, and offers a Genetic Information Service for inherited heart conditions, which they have promoted to coroners.
Nihad Ousta
Historic (No Identified Response)
2016-0378
25 Oct 2016
London (West)
West London Mental Health Trust
Concerns summary (AI summary)
There is a critical absence of written protocols or guidance for head injury management, specifically regarding the frequency and range of necessary general and neurological observations.
Ivy Atkin
Partially Responded
2016-0379
25 Oct 2016
Nottinghamshire
Care Quality Commission
Department of Health and Social Care
The Secretary of State for Justice
Concerns summary (AI summary)
A regulatory loophole allows individuals with criminal convictions to become "Nominated Individuals" for care homes without independent suitability assessment, particularly in small, family-owned companies.
Noted
(AI summary)
The Department of Health acknowledges concerns regarding Disclosure and Barring Service (DBS) checks for Nominated Individuals in small family-owned companies and states that the CQC is addressing the issue. They believe existing regulations are sufficient for overseeing providers' appointment of directors. The CQC is reviewing its processes for assessing the suitability of Nominated Individuals and directors, particularly in small providers where overlap between roles may pose a risk. Changes are anticipated during 2018, including a triage system for registration applications.
Kevin Hefferman
All Responded
2016-0381
25 Oct 2016
Hertfordshire
Highways England
Concerns summary (AI summary)
Persistent standing water and water flow across a specific carriageway section contributed to numerous past collisions, posing an ongoing danger to road users, especially during heavy rain.
Action Planned
(AI summary)
National Highways has undertaken an initial investigation of the carriageway section and will conduct a further review of the design considerations made during the major improvement scheme. The review is due to be completed in the spring of 2017.
Matthew Llewellyn-Jones
All Responded
2016-0385
25 Oct 2016
Exeter and Greater Devon
Devon Partnership Trust
Concerns summary (AI summary)
Ward security remains compromised by breached "locked doors" and predictable patient observations, deviating from best practice. The note-recording system lacks mandatory fields for crucial carer/family information on admission.
Action Taken
(AI summary)
Devon Partnership NHS Trust has locked the doors at the Cedars since the inquest and notified entrances that the door is locked; patients are informed on admission, and LED signs have been ordered. The Entry and Exit Policy is under review to support a locked-door policy and a new Quality Monitoring Review Tool has been created.
Jeff Miles
Historic (No Identified Response)
2016-0406
24 Oct 2016
Somerset
Amphenol Thermometrics (UK) Ltd
Concerns summary (AI summary)
Prolonged occupational exposure to white spirit, involving both direct skin contact and vapour inhalation over 13 years, caused the employee's death.
Sally Eveleigh
Historic (No Identified Response)
2016-0405
24 Oct 2016
Somerset
Taunton Deane District Council
Concerns summary (AI summary)
Despite a history of multiple accidents and impending junction improvements, the maximum speed limit for vehicles approaching the hazardous junction was not reviewed, maintaining a safety risk.
Michelle Barnes
Historic (No Identified Response)
24 Oct 2016
County Durham and Darlington
NOMS, Prison Service, Equality Rights a…
Concerns summary (AI summary)
Prison officers failed to initiate an ACCT process for a highly distressed prisoner, opting for a vague "offer support" note without a clear action plan, despite significant emotional risk.
Margaret Dempsie
All Responded
2016-0374
24 Oct 2016
Leicester City and Leicestershire South
NHS England
University Hospitals of Leicester NHS T…
Concerns summary (AI summary)
Hospital discharge letters contained significant inaccuracies and omissions, often completed by junior doctors who hadn't seen the patient, risking serious care mistakes for vulnerable patients.
Noted
(AI summary)
NHS England acknowledges the concerns and states that the Leicester City Clinical Commissioning Group (CCG) is responsible for commissioning services from the University Hospitals of Leicester NHS Trust. They have asked the CCG to respond and provide assurance regarding actions taken and have reviewed the CCG's response, finding the identified actions robust. University Hospitals of Leicester NHS Trust has reviewed medical records, discussed the case with the consultant and junior doctor involved, will strengthen the "Letters Policy" by January 2017, and will audit discharge letters with GP feedback, reporting to the Executive Quality Board in March 2017. Leicester City CCG has worked with University Hospitals of Leicester (UHL) to improve discharge information by reviewing systems, auditing discharge letters monthly, discussing the Regulation 28 Report at the Clinical Quality Review group, and planning to include a quality indicator in the 2017/2018 contract with UHL.
Hunter Macmillan
Historic (No Identified Response)
2016-0375
24 Oct 2016
London (West)
Chelsea and Westminster Hospitals NHS T…
Concerns summary (AI summary)
Emergency Department staffing levels were inadequate, preventing the implementation of national and local policies for the timely and effective treatment of suspected sepsis.
Joan Green
All Responded
2016-0383
24 Oct 2016
Lincolnshire (Central)
Lincolnshire County Council
Concerns summary (AI summary)
The junction design is "challenging" and dangerous, evidenced by a history of fatal collisions and observed "near misses." There were also significant delays for HGVs attempting to turn safely.
Action Planned
(AI summary)
National Highways will complete a study considering collisions between Toll Bar Road and Gonerby Moor to identify cost-effective remedial measures, which may include engineering, education, or enforcement in partnership with the Lincolnshire Road Safety Partnership. Action identified will be submitted for funding in the Spring/Summer.
Victoria Halliday
All Responded
2016-0370
20 Oct 2016
Leicester City and Leicestershire South
Leicestershire Partnership NHS Trust
East Leicestershire & Rutland CCG
Secretary of State for Health
Concerns summary (AI summary)
A lack of local female psychiatric intensive care beds, ineffective community psychiatric nursing, and inadequate community support for complex patients left individuals unsupported. Care Programme Approach and NICE guidelines were not followed.
Noted
(AI summary)
Leicestershire Partnership NHS Trust is working with commissioners to procure a local, medium to long-term solution for female Psychiatric Intensive Care Unit (PICU) placements. They are also developing an integrated clinical pathway and model for care for people with Personality Disorders. East Leicestershire and Rutland CCG are in discussion with potential provider organisations and regional commissioning colleagues to provide a wider range of options for female PICU beds and are developing a model for a local network for the support of patients diagnosed with a personality disorder. The Department of Health acknowledges the concerns raised about the availability of psychiatric intensive care beds and the quality of care planning, noting that CCGs commission psychiatric intensive care beds locally. They highlight national initiatives to improve community mental health provision and strengthen patient involvement in care planning.
Sian Jones
Historic (No Identified Response)
2016-0371
20 Oct 2016
London Inner (North)
New Scotland Yard
Concerns summary (AI summary)
There is a critical lack of protocol and training for monitoring non-detained individuals in police stations, including guidance on interpreting snoring, the impact of intoxication, and effective information sharing.
Colin Garth
All Responded
2016-0372
20 Oct 2016
Manchester (West)
Bolton NHS Trust
Concerns summary (AI summary)
The report text does not detail specific concerns.
Action Planned
(AI summary)
Bolton NHS Trust is developing a new generic leaflet for all patients with central lines, based on the Macmillan leaflet, expected to be available by the end of February 2017. The Deputy Director of Infection Control is reviewing the Central Venous Catheter (CVC) policy to provide further clarity on the management of line infections with approval expected in January 2017.
Benjamin Orrill
All Responded
2016-0367
19 Oct 2016
Leicester City and Leicestershire South
NHS England
Nursing and Midwifery Council
Concerns summary (AI summary)
The lack of a regulatory body for advanced nurse practitioners, leading to inconsistent appraisal, revalidation, and potential unsupervised practice, poses a significant risk to patient safety.
Noted
(AI summary)
NHS England states it has no jurisdiction over the regulation of nurses or independent practitioners, as the NMC is the regulatory body. However, it expects general practices to declare annually that they ensure all healthcare professionals have the right skills, experience and qualifications and that all staff have annual appraisals aligned to revalidation. The NMC acknowledges the concerns but asserts that its existing statutory framework and revalidation process are sufficient to protect the public in respect of advanced practice, so it will not take further action.
Isaac Brocklehurst
Partially Responded
2016-0486
18 Oct 2016
West Yorkshire (West)
Incommunities
the Local Authority
Concerns summary (AI summary)
There is a concern about the safety of pedestrian gaps in a low perimeter wall within a communal grassed area, requiring review to protect playing children.
Action Planned
(AI summary)
Incommunities will continue to assess and prioritise fencing works in communal areas based on accommodation type and proximity to risk.
John Smith
Historic (No Identified Response)
2016-0366
18 Oct 2016
Manchester (City)
Lord Chancellor
Wythenshawe Hospital
Concerns summary (AI summary)
Inadequate discharge risk assessment failed to consider a mobility-impaired, incontinent dementia patient's specific home environment and care needs, contributing to a fall and subsequent death.
Captain James Bedforth
Partially Responded
2016-0368
18 Oct 2016
South Yorkshire (West)
Barnsley Hospital NHS Trust
Department of Health and Social Care
Concerns summary (AI summary)
Inadequate DVT scanning guidelines and poor safety-netting led to missed diagnosis. Delayed assessment in ED, issues with anticoagulation management, and poor note-keeping further compromised care.
Noted
(AI summary)
The Department of Health acknowledges the coroner's concerns regarding lower leg scanning for DVT, but refers the matter to NICE and the Royal Society of Medicine Venous Forum for further comment.