2016
PFD Reports
Reports: 472
Areas: 69
65% response rate (above 63% average).
Dorethea Parr
All Responded
2016-0466
28 Dec 2016
Cornwall and the Isles of Scilly
Cornwall Partnership Foundation Trust
Concerns summary (AI summary)
Lack of notification to family and carers about new equipment prevented training and risk assessments. There were no formal protocols for informing district nurses about falls, leading to missed intervention opportunities.
Action Taken
(AI summary)
Cornwall Partnership NHS Trust has embedded a policy to deal with slips, trips and falls in the community, requiring staff to complete risk assessments and incident reports, and intends to employ a Falls Lead to chair the Trust Falls group and provide specialist clinical advice.
Simon Charles
All Responded
2016-0465
28 Dec 2016
Cornwall and the Isles of Scilly
South West National Trust
Concerns summary (AI summary)
Concerns exist over insufficient preventative measures at Hells Mouth, a known suicide location, beyond a fence. Suggestions included providing suicide support contact numbers and planting natural barriers along the cliff edge.
Action Planned
(AI summary)
The National Trust is investigating options for signage at Hells Mouth with the Cornwall Samaritans and anticipates installing signs on their land before Easter. They do not plan to plant vegetation due to practical concerns.
Terence Hawkins
All Responded
2016-0454
19 Dec 2016
London (East)
Lime Tree Surgery
Concerns summary (AI summary)
There was no system for regular medical monitoring of care home residents, with one not seen by a GP for months. Difficulties in arranging assessments for non-attending residents highlighted the need for regular, on-site GP reviews.
Action Planned
(AI summary)
The surgery will conduct a survey of visit requests by the home and seek feedback on how to improve the process. They have a lower threshold for home visit requests from this Home given that the information given on the telephone by carers may not reflect the true health needs of residents.
Grace Roseman
All Responded
2016-0455
19 Dec 2016
West Sussex
Bednest Ltd
Department for Business, Energy and Ind…
Concerns summary (AI summary)
Crib manufacturer failed to fully address the risk of death from an un-modified crib design, leaving a large number of potentially unsafe products in circulation with unaware customers.
Action Planned
(AI summary)
Bednest has modified its cribs, sent modification kits to known purchasers, added additional labeling, ceased sales through retailers like NCT, and maintains information about the modification kit on their website. They continue to monitor second-hand sales and work with Trading Standards. The Department for Business Energy and Industrial Strategy will discuss with BSI how to ensure paediatric advice is fed into the revision of the standard for cribs and cradles and will engage with stakeholders to gather further intelligence on products such as these. They will also engage with RoSPA on whether there is a need to improve general guidance and raise consumer awareness surrounding the sleep environment.
Lita Serkes
All Responded
2016-0458
16 Dec 2016
London Inner (North)
Royal London Hospital
Concerns summary (AI summary)
Multiple clinical failures occurred, including inaccurate medical records, delayed stroke diagnosis, critical delays in patient transfer to specialist care, and unreviewed crucial blood test results impacting treatment decisions.
Action Taken
(AI summary)
Barts Health NHS Trust has briefed medical staff on complete record-keeping, reiterated the availability of point-of-care tests, and is giving ongoing training to nursing staff in the use of PCA machines; a surgeon has been instructed to reflect on the incident at their next appraisal.
Exauce Paoulen
All Responded
2016-0452
16 Dec 2016
Birmingham and Solihull
Highways Department Birmingham City Cou…
Concerns summary (AI summary)
Dangerous road conditions near a park entrance are created by the absence of a pedestrian crossing, vehicles obscuring views, and the speed limit, posing significant risks to pedestrians, especially children.
Action Planned
(AI summary)
Birmingham City Council will develop and consult on road safety improvements along Grove Lane, with implementation planned for 2017/18 and aspiration for completion by July 2017.
Jane Stables
All Responded
2016-0457
15 Dec 2016
South Yorkshire (East)
Rotherham, Doncaster and South Humber N…
Concerns summary (AI summary)
Ineffective communication between nurses and the general practitioner regarding a patient's ongoing significant pain levels impeded the provision of appropriate care.
Action Planned
(AI summary)
Allied Healthcare acknowledges the concerns and will perform a review of practices/policies/procedures relating to the use of slide sheets and update the Senior Coroner. They confirm that all of Allied Healthcare's training documents are currently being reviewed every two years or sooner, if guidelines change. RDASH held a meeting with District Nurses and their Line Managers to discuss the report. Training on pain management in patients with dementia and cognitive impairment is ongoing and will incorporate learning from the Regulation 28 report.
Pamela Gower
All Responded
2016-0446
15 Dec 2016
County Durham and Darlington
British Parachute Association
Concerns summary (AI summary)
Concerns remain whether the deceased skydiver was progressed beyond her abilities, questioning the adequacy of training intervals and overall progression for such a sport.
Action Planned
(AI summary)
For skydive students with non-standard body morphology, the BPA recommends a formal written risk assessment and special consideration for wind tunnel training, possibly with two instructors during AFF levels 4-7.
Francis Lea
All Responded
2016-0447
15 Dec 2016
Leicester (City and South)
East Leicestershire and Rutland Clinica…
Hazelmere Medical Centre
Northfield Medical Practice
Concerns summary (AI summary)
Next of kin were not involved in a significant decision to change the patient's GP, and there was no documented rationale, consent, or capacity assessment for this transfer of care.
Action Planned
(AI summary)
The practice will liaise with care homes to get written confirmation when a patient changes GP, including consent and next of kin notification; future projects will include better advertisement; communication arriving at the old practice will be forwarded to the new practice; and a written policy will be created for changing patient care when a patient resides in a care home. In the future, project plans must outline roles and responsibilities, communications must be dated and documented, there must be a system for forwarding communications regarding patients, carehomes should have systems for tracking information shared with GP practices, and ELR CCG will require providers to keep a record of information received and discussed with residents. The practice will improve advertisement of changes with posters, require written signed documentation of conversations with patient or next of kin, and forward communication received by the donor practice to the receiving practice for six weeks.
Liam Day
All Responded
2016-0402
14 Dec 2016
Dorset
British Mountaineering Council
Royal Yachting Association
Concerns summary (AI summary)
The deceased died of hypothermia after deep water soloing; he was not wearing appropriate safety equipment and the dangers of low temperatures in coastal waters were not fully appreciated.
Action Planned
(AI summary)
The RYA has refreshed the safety information pages on its website and will be highlighting this safety information to its members through various electronic communications and in the RYA's annual Safety Advisory Notice. The BMC will make climbers aware of the risks of dangerously low temperatures in coastal waters, including Cold Water Shock, in their guidance and will raise this with guidebook writers. They will also emphasize the importance of not deep water soloing alone and suggest climbers tell others of their plans and expected return time.
Ellen Kelly
All Responded
2016-0451
12 Dec 2016
London Inner (North)
London Borough of Camden
Concerns summary (AI summary)
Residential fire safety is compromised by flat front doors lacking self-closing mechanisms and failing to meet 30-minute fire resistance standards, leading to rapid fire spread and trapping residents.
Action Taken
(AI summary)
The London Borough of Camden has a programme to improve fire safety in council housing, including regular meetings with the Fire Service, fire safety works to 4,500 high priority housing properties already completed. The work is comprehensive and includes renewal or upgrading flat entrance doors to FD3Os standard, signage, emergency lighting installations and fire stopping. Fire safety works have been prioritized for Kilburn Gate and have been tendered which includes installing new FD3Os flat entrance doors incorporating door closers, renewal of communal intake doors and redecoration of communal areas to Class 0 fire resistant standard. The council promotes fire safety through their Newsletter and website and has provided fire safety awareness training to estate services and other housing staff.
Carol Leesley
All Responded
2016-0442
12 Dec 2016
South Yorkshire (West)
Sheffield City Council
Concerns summary (AI summary)
A safeguarding report made by a GP was not acted upon, despite automated acknowledgment, due to an unknown systemic or IT error, leaving a patient vulnerable.
Action Taken
(AI summary)
Sheffield City Council has amended the automated response to safeguarding reports to include a notification that, if the person making the report is not contacted within 2 working days, they should contact the Adult Access team to check that the report has been received. They have implemented an email Journal facility which will provide an on-going audit log of all emails received and sent for the relevant mailbox used by Adult Access. They have requested a forensic report and audit log to trace the email and have logged this as a Serious Incident.
Dennis Lavington
All Responded
2016-0443
12 Dec 2016
Southampton and New Forest
Solent NHS Trust
Concerns summary (AI summary)
The health centre car park design creates a pedestrian safety hazard, particularly for disabled patients, due to the lack of dedicated crossings or marked safe paths from parking to the entrance.
Action Planned
(AI summary)
South West Hampshire LIFT has reviewed the Transport Planning Consultancy report regarding proposed car parking improvement measures at Adelaide Health Centre. The Board has instructed such measures to be implemented, and will seek planning consent to progress the improvements at the earliest opportunity.
Shelia Stokes
All Responded
2016-0439
9 Dec 2016
Nottinghamshire
Sherwood Forest Hospital Trust
Concerns summary (AI summary)
Systemic delays plagued patient care, including following up on missed appointments, acting on alerts, and an inadequate protocol for obtaining custom-made grafts, all exacerbated by an incomplete internal investigation.
Action Planned
(AI summary)
Sherwood Forest Hospitals NHS Trust has determined that following referral of Mrs. S to the vascular team, a letter was sent to Mrs. Stokes on 15 July 2015. Following this case, patient contact information has been reviewed. Further to the investigations referred to, Mrs S’ case is to be discussed at the next vascular Morbidity and Mortality meeting at NUH. The legal team is to be made part of the Governance Directorate, with offices adjacent to enable a greater working relationship. The Radiology Department will review and modify its XXXX policy to take account of electronic reporting and a referrer acknowledgement system.
Roy Lawton
All Responded
2016-0441
9 Dec 2016
Staffordshire (South)
Marks and Spencer
Concerns summary (AI summary)
The deceased's dressing gown was highly inflammable regardless of fabric, raising concerns about product safety, the need for flammability warnings, or manufacturing improvements in clothing.
Noted
(AI summary)
M&S expresses condolences and states that the Gown was compliant with all legal requirements. M&S goes significantly beyond the legal requirements in its flammability testing of adult dressing gowns.
Sandra Brotherton
All Responded
2016-0400
8 Dec 2016
Manchester (South)
Pennine Care NHS Trust
Concerns summary (AI summary)
A sole carer did not have a contingency plan in place for emergencies, a personal assistant's care plan was not clearly documented or provided, and an urgent consultant psychiatrist appointment was difficult to obtain.
Action Taken
(AI summary)
The Trust has updated its audit tool to include questions about contingency plans for carers, reminded care coordinators to document these plans, and developed a 7-minute briefing on this topic for community mental health teams. The Trust's CPA policy was updated to describe the role of the Consultant Psychiatrist and a 7-minute briefing on responding to crisis calls has been shared with all community based mental health teams in the Trust.
Joyce Crompton
All Responded
2016-0434
6 Dec 2016
Manchester (West)
CLS Care Services
Concerns summary (AI summary)
The care home lacked written policies, systematic checklists, and refresher training for Speech and Language Therapy (SALT) referrals, leading to missed assessments for residents after choking incidents.
Action Taken
(AI summary)
Belong has reminded managers and nurses of policy adherence, requested reassessment of residents' choking risk, updated staff training, and will review policies in a meeting with registered managers. Staff at Belong Atherton have received updated training about Dysphagia which will be cascaded throughout the organization.
Peter Usher
All Responded
2016-0428
2 Dec 2016
London (East)
North East London NHS Trust
Concerns summary (AI summary)
Inadequate mental health assessments failed to gather comprehensive patient information from various sources, lacked proper staffing support, and indicated a lack of clinical insight from the duty doctor.
Action Planned
(AI summary)
North East London NHS Foundation Trust is undertaking a series of actions including sending FOI requests to other trusts, reviewing and updating S136 guidance and policy, creating a secure NHS net account for the S136 suite, and holding a board workshop to discuss SI investigations. They will also explore inviting the Senior Coroner to deliver a presentation. The Borough Mental Team has identified four areas for improvement: handover of patients between the police and 136 suite staff; filing and storage of 136 paperwork; supporting officers dealing with 136 incidents; and training. Changes to Form 434, a review meeting planned for early February and a video presentation with Mrs Persaud for training are planned.
Doris Clarkson
All Responded
2016-0423
29 Nov 2016
County Durham and Darlington
Lambton Care Home
Action Taken
(AI summary)
Lambton House is phasing in air flow mattresses compatible with bed sensors and installs bed sensors for users at risk of falls who do not require an air flow mattress. The home now has a standard practice for pressure mats to be installed in all cases where a mattress is used that is incompatible with bed sensors.
Rex Hall
All Responded
2016-0422
29 Nov 2016
Birmingham and Solihull
Health and Care Professions Council
Concerns summary (AI summary)
Paramedic foundation training was deficient in ECG interpretation and recognising atypical myocardial infarction symptoms, leading to missed diagnoses of serious cardiac conditions.
Action Taken
(AI summary)
The HCPC raised the threshold level of entry to the Register to degree level for paramedics, due to consultation feedback and the need for degree level education and training to deliver the Standards of proficiency to the depth required for contemporary paramedic practice. They are currently undertaking a review of the SOPs and will liaise with the College of Paramedics on the concerns raised in your report to explore whether any amendments should be made in this regard.
John Atkinson
All Responded
2016-0429
29 Nov 2016
South Yorkshire (East)
Rotherham NHS Trust
Concerns summary (AI summary)
The coroner identified a lack of updated risk assessments, failure to identify changes in presentation and risk level, absence of a system for managing patients of departing staff, and ineffective communication among mental health professionals and with the patient and family.
Action Planned
(AI summary)
The trust intends to address the need for increased capacity to conduct basic out-of-hours patient reviews and is considering options to expand out-of-hours community provision as part of its service transformation process.
Patrick Steer
All Responded
2016-0427
23 Nov 2016
Manchester (West)
Warrington, Wigan and Leigh NHS Trust
Concerns summary (AI summary)
Significant communication breakdown and lack of liaison between different specialist medical teams (surgical and coronary care) when providing shared patient care, risking adverse treatment outcomes.
Noted
(AI summary)
Response could not be classified due to illegible document.
Frazer Livesey
All Responded
2016-0418
21 Nov 2016
Cumbria
Impact Housing Association
Concerns summary (AI summary)
Defective window stays prevented emergency escape from inside, potentially contributing to the deceased's death and a friend's injuries.
Action Planned
(AI summary)
Impact will survey all residential properties with staff on site by the end of March 2017 to identify window styles and sizes, and will commence removing fixed restrictors and replacing them with override-able restrictors in April 2017, completing by end-March 2018, prioritising based on risk and funding availability.
Brian Mills
All Responded
2016-0416
17 Nov 2016
Hertfordshire
East of England Ambulance Service
Concerns summary (AI summary)
Consistently high levels of outstanding emergency calls and excessively long waiting times, far exceeding target response times, pose a significant risk.
Action Taken
(AI summary)
The trust is delivering training to Coroner's Officers around the country in relation to the coding and resourcing of 999 calls. It has also increased clinicians in the Emergency Operations Centres, introduced a process to release ambulance crews from queues in A&E, and is implementing a revised operating model with a new clinical career pathway.
Christopher MacMorland
All Responded
2016-0415
16 Nov 2016
Portsmouth and South East Hampshire
Portsmouth Hospitals NHS Trust
Concerns summary (AI summary)
Despite being under the care of gastroenterologists, the patient was not treated in a specialist gastroenterology ward despite multiple requests, and consultant requests for patient transfer to specialist wards are commonly not implemented.
Action Taken
(AI summary)
The Trust implemented a 'buddy' ward system where patients of certain specialties are cohorted only into the appropriate specialist ward or specific buddy ward.