2016

PFD Reports
Reports: 472 Areas: 69

65% response rate (above 63% average).

472 results
Kevin Ritson
Historic (No Identified Response)
2016-wp25356 10 Aug 2016 Cumbria
Highways Department, Cumbria County Cou…
Concerns summary (AI summary) A chevron warning sign was missing following an earlier accident, the road surface was in poor condition with patched holes, and the road surface adhesion was below standard.
Ben Collins
Partially Responded
2016-wp25353 10 Aug 2016 Surrey
Digsafe Suction Excavations Limited Health and Safety Executive
Concerns summary (AI summary) Those present at the trench rescue lacked the knowledge to operate the Suction Excavator, and the company only provided one trained person; the coroner suggests the HSE provide guidance regarding training and use of suction excavation equipment.
1 response from Health and Safety Executive
Rohan Fitzsimons
Partially Responded
2016-0288 7 Aug 2016 Avon
Avon and Wiltshire Mental Health Partne… Bristol Clinical Commissioning Group Care Quality Commission
Concerns summary (AI summary) Insufficient inpatient mental health beds, influenced by funding, led to significant delays in Mental Health Act assessments, posing a risk of individuals taking their own lives while awaiting necessary detention.
Action Taken (AI summary) The Trust has reviewed and simplified its joint protocol for the Management of Missing Persons and Absent Without Leave, consulting with clinicians and police. A standard template to record relevant information has been developed and is being disseminated, and regular audits will be undertaken to ensure compliance.
Susan Hamlett
All Responded
2016-wp25372 4 Aug 2016 Bedfordshire and Luton
Network Rail
Concerns summary (AI summary) The British Transport investigation revealed that the deceased gained access to the railway line through an access gate that provided little deterrence, and the area around the gate should be replaced with a more significant fence as a matter of urgency.
1 response from Hamlette Network Rail
Winston Harris
All Responded
2016-wp25349 3 Aug 2016 Birmingham and Solihull
Birmingham City Council Kerria Court residential home Sandwell and West Birmingham Hospitals …
Concerns summary (AI summary) The care plan for Mr Harris did not address his risk of absconding, and hospital staff did not consider an emergency DOLS despite his dementia and previous attempts to leave; the DOLS application was not processed before his death.
2 responses from Birmingham City Council, Sandwell and West Birmingham NHS Trust
Pamela Gressman
All Responded
2016-wp25347 1 Aug 2016 County Durham and Darlington
Tees, Esk and Wear Valley
Concerns summary (AI summary) There was insufficient consideration of physical effects from reported foreign body ingestion, leading to an absence of a clear treatment and observation plan for physical symptoms.
1 response from Tees Esk amd Water Valleys NHS Trust
Joshua Knox-Hooke
All Responded
2016-wp25346 1 Aug 2016 London Greater (East)
North Middlesex University Hospital NHS…
Concerns summary (AI summary) The patient was not kept within eyesight at all times as required by Trust policy, and it is common for patients to leave A&E prior to psychiatric assessment; the triage nurse was unaware of nurses' holding power under the Mental Health Act.
1 response from Knox Hooke
Miles Abel
All Responded
2016-wp25345 29 Jul 2016 Wiltshire and Swindon
Department of Health and Social Care Endless Street Surgery
Concerns summary (AI summary) The procedure for GPs to refer patients to the Community Mental Health Team lacked an audit trail to confirm faxes were sent, and follow-up phone calls were not always made.
2 responses from The Endless Street Doctors Surgery, Department of Health
Danny Sweet
All Responded
2016-wp25341 29 Jul 2016 Cornwall and the Isles of Scilly
Cornwall Partnership Foundation Trust
Concerns summary (AI summary) The coroner questioned whether it was appropriate to presume the best-case scenario for patients presenting inconsistently and whether there should be a check to ensure consistency in treatment decisions; the Serious Incident Report was also incomplete.
Action Planned (AI summary) The Trust will launch a review of clinical risk assessments for people presenting with suicidal thoughts or acts, particularly focusing on the use of the STORM risk assessment tool. They will also review the Trust's Serious Incident Investigation process.
Leslie Morrison
Partially Responded
2016-wp25337 28 Jul 2016 Manchester City
Central Manchester University Hospitals… Manchester Mental Health and Social Car… Regard Care
Concerns summary (AI summary) No formal mental capacity assessment or consideration of a DoLS authorisation was undertaken in the community, and details of the patient's mental health condition did not accompany him to the hospital; the coroner suggests policies to ensure up-to-date information is provided upon admission or discharge.
Action Planned (AI summary) The Trust will discuss the coroner's letter at the Clinical Effectiveness Committee to consider how to address the concerns raised regarding information transfer and mental capacity assessments. They are also considering the inclusion of safeguarding at quarterly Audit and Clinical Effectiveness Days.
Cerith Pugh
All Responded
2016-0271 27 Jul 2016 Carmarthenshire and Pembrokeshire
Hywel Dda University Health Board
Concerns summary (AI summary) Referrals to consultants were inappropriately handled by middle-grade doctors, and essential liver function tests were declined due to a rigid demand management policy, lacking a mechanism for clinical override.
Action Taken (AI summary) The University Health Board has asked consultants to review their practice regarding consultant referrals. Medical staff have also been reminded that clinically justified test requests should be undertaken regardless of guidance about repeating tests.
James Hedge
All Responded
2016-wp25334 27 Jul 2016 South Wales Central
Medicines and Healthcare Products Regul… NHS England NHS Wales +1 more
Concerns summary (AI summary) Insulin pump guidance inadequately highlights misuse dangers from incorrect cartridge insertion, and patient education fails to emphasize the rapid life-threatening nature of hyperglycaemia.
4 responses from Medicine and Healthcare Products Regulatory Agency, Welsh Government, Roche Diabetes Care Limited
Leslie Matthews
All Responded
2016-0276 26 Jul 2016 County Durham and Darlington
Medicines and Healthcare Products Regul… Patient Safety Lead, County Durham and …
Noted (AI summary) The MHRA has brought the Coroner's concerns to the attention of the manufacturer and requested that they evaluate whether additional clarity in information could be incorporated at the next Instructions for Use review. They have not identified a systemic problem with cracks associated to Oxylitre flowmeters. All oxygen flowmeters across the Trust have been checked and faults logged. Equipment Controllers/Department Managers are now performing weekly checks of all flowmeters, using a checklist devised by the Medical Devices Nurse.
Terence Adams
Partially Responded
2016-wp25340 26 Jul 2016 London Inner (North)
Care UK HMP Pentonville
Concerns summary (AI summary) Inadequate checking and sharing of prison risk assessments, healthcare staff unawareness of risk score protocols, and failure to follow up on missed appointments contributed to a lack of care.
Action Planned (AI summary) Care UK will remind staff to check they have had sight of the core record and any accompanying information including the PER, relating to history, index offence, sentence status, clinical history and possible warnings. They have also agreed that the prison Governor will automatically receive (redacted) copies of RCAs going forward.
Margaret Tuck
All Responded
2016-0273 26 Jul 2016 London Inner (North)
Royal London Hospital
Concerns summary (AI summary) Multiple failures included an absent falls prevention care plan, incomplete post-fall observations, confusion over nurse responsibility, and delayed investigation of confusion, contributing to undetected deterioration.
Action Taken (AI summary) Barts Health NHS Trust has re-instructed staff on falls risk assessments and care plans, clarified nursing responsibilities, reinforced post-falls procedures, and implemented measures to improve communication between medical teams. They have also addressed Datix reporting procedures for agency nurses.
Lee Grimes
All Responded
2016-wp25332 26 Jul 2016 Manchester West
5 Boroughs Partnership NHS Foundation T… Next Stage
Concerns summary (AI summary) Home health care failed to act on overdose disclosures and ensure follow-up with mental health services, compounded by inadequate staff training in managing overdose reports.
2 responses from Response 5 Borough Partnership NHS Trust, Next Stage
Rebecca Gilbank
All Responded
2016-wp25329 26 Jul 2016 Surrey
Independence Homes Limited
Concerns summary (AI summary) A check was missed because staff were busy with other service users, and staff lacked knowledge about how to obtain an outside telephone line to call emergency services; the coroner suggests providing sufficient staffing resources and clear guidance on obtaining an outside line.
Action Taken (AI summary) The organisation has changed its telephone system so staff no longer need to dial 9 for an outside line when calling emergency services. This change was communicated to staff verbally, by email, and in the Clareville Lodge Communications Book.
Yogalakshmi Sinnaiah
Partially Responded
2016-0264 25 Jul 2016 Portsmouth and South East Hampshire
Department for Transport Hampshire County Council
Concerns summary (AI summary) Pedestrians commonly cross the road unsafely at a pelican crossing by "cutting the corner," leading to near misses, suggesting a need for physical barriers.
Action Planned (AI summary) The County Council proposes to bring forward the upgrading of the Pelican crossing by 3 years to a new style Puffin crossing, with completion estimated by the end of the financial year. The crown on the trees on the northbound approach to the crossing will be raised to improve visibility.
Marjorie Nesbitt
All Responded
2016-0263 25 Jul 2016 South Yorkshire (West)
Sheffield City Council
Concerns summary (AI summary) Carers lacked training and clear guidance on how to manage unusual and difficult situations, specifically regarding an overheating client from a heater, leading to a fatal outcome.
Action Planned (AI summary) The council has prepared documents including a case study overview and practical advice for support workers, which it intends to share as a training tool with internal and commissioning services, Sheffield Teaching Hospitals, social workers, care managers, and council quality and safeguarding teams.
Alfie Gray
All Responded
2016-0262 25 Jul 2016 West Sussex
British Travel Agents
Concerns summary (AI summary) Inadequate lifeguard provision, including insufficient numbers, lack of medical training, and uncommunicated off-duty periods, created significant safety risks for holidaymakers.
Noted (AI summary) ABTA highlights its role as a trade association and provides context about its guidance to members on health and safety. They have drawn the concerns to the attention of consultants reviewing the Technical Guide and are calling for a European Tourism Accommodation Safety Directive.
Patricia Cleghorn
All Responded
2016-0270 25 Jul 2016 Birmingham and Solihull
Birmingham and Solihull Mental Health T… Care Quality Commission NHS England: Department of Health
Concerns summary (AI summary) The unavailability of acute mental health beds led to a vulnerable patient being cared for in the community with limited resources, alongside a failure to conduct a formal risk assessment despite repeated threats of overdose.
Noted (AI summary) The Department of Health acknowledges the concerns raised, refers to the government's mandate for accessible and high-quality crisis services, and notes that the availability of mental health beds is a matter for local commissioners, addressed by NHS England's response. NHS England highlights the establishment of an adult mental health programme taking a whole system approach and reiterates the national ambition of reducing suicides, with Clinical Commissioning Groups expected to develop local multi-agency suicide prevention plans by 2017, supported by further national investment from 2018/19. The Senior Nurse for Professional Standards issued a formal practice alert regarding risk assessments, and a Clinical Risk Management Group has been established. The Head of Pharmacy will review the Medicines Code by the end of November 2016. The CQC is requiring the Trust to clarify the role of non-registered staff in the crisis team. The CQC will formally review the actions put in place by the Trust and their impact of those actions on patients at the quarterly meeting with the Trust in December 2016.
Olawale Adelusi
Historic (No Identified Response)
22 Jul 2016 London (West)
METROPOLITAN POLICE SERVICE
Concerns summary (AI summary) There was no effective system to transmit critical information regarding a detained person's self-harm risk and mental health, as detailed observations of distress were not included in formal handover documents.
Alan Stead
All Responded
2016-0261 22 Jul 2016 Staffordshire (South)
Care UK
Concerns summary (AI summary) Delays in taking and testing blood samples from prisoners at HMP Dovegate were identified, which could have serious clinical consequences.
Action Taken (AI summary) Care UK implemented a training program for nurses and HCAs in phlebotomy at HMP Dovegate, completed in March 2016, to ensure timely blood tests. The Governance team also shared learning from the case at a National Quality and Improvement Meeting.
Stephen Bird
All Responded
2016-0265 22 Jul 2016 Buckinghamshire
BMI The Shelburne Hospital
Concerns summary (AI summary) Patient records were incomplete and inconsistent, and the hospital's internal investigation report contained factual assumptions conflicting with documentation, undermining its learning process.
Action Taken (AI summary) South Buckinghamshire Hospitals has taken several actions including re-auditing patient records, implementing mandatory training on documentation, and introducing a monthly audit of discharge documentation; a RCA report was also completed.
Nathan Charman
All Responded
2016-0267 21 Jul 2016 County Durham and Darlington
Durham County Council
Concerns summary (AI summary) The winter maintenance policy and decision-making process inadequately addressed extreme or "microclimatic" road conditions, and the incident failed to prompt a formal review or learning.
Action Taken (AI summary) Durham County Council reviewed the incident and has amended the Winter Maintenance Operational Plan to align gritting route 28 to the Low Pennines weather forecasting domain and to confirm that Duty Managers and Decision Validators must not use professional judgement to reduce the margin of safety.