2017

Disputed (AI summary) The CCG is monitoring timely discharge performance data, the DPT contract review meeting also monitors the rates of delayed discharges from mental health wards through data reported to NEW Devon CCG by DPT, The Northern and Eastern Devon A&E Delivery Board also has oversight of discharges and DPT has improvement plans which aim to reduce delayed discharges. The CCG is working to streamline current processes for panel approval and funding of s117 aftercare and working towards a joint aftercare funding agreement. The Trust describes mental health training delivered, including specific programmes with Devon Partnership Trust (DPT). It argues that in this case, staff sought and followed specialist advice from the DPT Liaison Team and therefore acted appropriately, and would be circumspect about any training which meant staff acted in direct contravention of expert advice. The Trust undertook a Root Cause Analysis investigation with the Royal Devon and Exeter NHS Foundation Trust (RD&E), the actions from which are completed and part of regular management supervision. The Liaison Psychiatry team formally trained at least 496 staff, having delivered 175 teaching sessions in 2016 and developed a full day package called 'Management of Challenging Behaviour Rapid Tranquilisation'. Training continues in 2017.

Disputed (AI summary) First Bus refutes that the 'Drive Green' system has any adverse impact on safety, stating that collisions in South Yorkshire have reduced by 23.5% since its introduction in 2010. They describe driver training, a Driving Standards Manager, and a safe driving bonus scheme, but maintain that safety is the number one priority.

Disputed (AI summary) The Metropolitan Police defends its officers' actions and states that there is no indication of misconduct. The IPCC investigation reported no matters of organisational learning other than a positive comment with regard to the use of body worn video.