2019

PFD Reports
Reports: 527 Areas: 66

70% response rate (above 63% average).

Clear 294 results
Robert Norton
All Responded
2019-0295 21 Jan 2019 West Yorkshire (West)
Calderdale Council
Concerns summary (AI summary) Unclear road markings and a confusing road layout contributed to motorist confusion, posing a risk of future accidents.
Action Planned (AI summary) Calderdale MBC will continue to inspect the white lining and renew it as required and will commission a study of similar accidents regarding the roundabout layout to determine if any remediation is needed.
Alfred Howell
All Responded
2019-0116 21 Jan 2019 West Yorkshire (East)
Mid Yorkshire Hospitals NHS Trust
Concerns summary (AI summary) Concerns related to the process of identifying and responding to a patient's deteriorating lung condition, noted through serial CT scans and MDT reviews.
Noted (AI summary) The Trust acknowledges the coroner's concerns regarding radiology reporting turnaround times but states that there are no national standards. The Trust prioritizes resources to acute, clinically urgent, and cancer pathways, and routine outpatient work may wait longer.
Neil Black
All Responded
2019-0024 21 Jan 2019 Birmingham and Solihull
Birmingham Community Healthcare NHS Tru…
Concerns summary (AI summary) Inadequate coordination and unclear responsibilities between prison nursing teams, compounded by a lack of protocols for examining critical injection and DVT sites.
Action Taken (AI summary) A new protocol clarifies physical observations for prisoners, and IDTS nurses now complete the National Early Warning Score (NEWS). Healthcare staff were reminded on February 13, 2019, to ensure appropriate observations are carried out during physical examinations.
Norman Pirie
All Responded
2019-0030 18 Jan 2019 London Inner (North)
Royal London Hospital
Concerns summary (AI summary) A surgical cuff device was used outside manufacturer guidelines in a non-emergency procedure, increasing the risk of device failure and the need for high-mortality open surgery.
Action Planned (AI summary) The Trust will implement enhanced MDT review of device selection including non-IFU treatments, document the decision in the patient's record, and inform the patient and GP about treatment options.
George Thompson
All Responded
2019-0022 16 Jan 2019 Manchester (South)
Highlands and Trafalgar Square Surgery
Concerns summary (AI summary) Insufficient doctor staffing meant no home visits could be undertaken even if clinically indicated, due to one doctor covering all duties and emergencies.
Action Planned (AI summary) The practice will arrange telephone triage training, provide one-on-one training on systems and processes, re-communicate the operational manual, and create a formal channel for team members to raise concerns about operational readiness and workload pressure.
Catherine Horton
All Responded
2019-0143 15 Jan 2019 London (South)
Metropolitan Police
Concerns summary (AI summary) Multiple failures in a missing persons investigation, including incorrect closure due to severe understaffing and high workload in the police missing persons unit.
Action Taken (AI summary) The MPS has updated investigator toolkits on mobile devices, provides safeguarding officers in BCU Operations Rooms, delivers mandatory week-long training to officers posted to MPUs, and increased staffing levels in the South Area MPU.
John Preece
All Responded
2019-0019 15 Jan 2019 South Wales Central
Cardiff & Vale University Health Board Nursing & Midwifery Council
Concerns summary (AI summary) Significant failures in falls management, head injury recognition, and neuro observation training among staff, compounded by a lack of appropriate monitoring and early warning systems for mentally unwell patients.
Noted (AI summary) The Health Board has implemented a falls training program developed by Practice Nurse Educators, introduced an escalation policy specifically for St Barruc ward, and uses NEWS across MHSOP wards in University Hospital Llandough with clear escalation policies. The NMC outlines its regulatory role in setting and maintaining standards for registered nurses and refers to new standards and assurance processes to ensure nurses entering the register are properly trained. They will pursue any regulatory concerns which it is appropriate for them to take, through their fitness to practise procedures.
Amanda Briley
All Responded
2019-0021 11 Jan 2019 Leicester City and Leicestershire South
East Leicestershire and Rutland Clinica…
Concerns summary (AI summary) Lack of commissioned services for autism management and local inpatient provision forces out-of-area mental health placements, hindering family contact and local support.
Noted (AI summary) NHS England states that a central register of providers for specialist placements for individuals diagnosed with Asperger's Syndrome does not exist, but refers to the CQC website and mentions national initiatives aimed at improving services for autistic people. The Trust has increased mandatory autism training for staff, held meetings to ensure clear handover of patient care during bank holidays, reviewed and updated the Trust's Handover Policy, and will introduce Nerve Centre, a hand-held device for immediate access to patient information.
Ruth Gregory
All Responded
2019-0017 11 Jan 2019 Manchester (South)
Reinbek Care Home
Concerns summary (AI summary) Regular unsupervised communal areas in the care home led to resident injuries from falls, highlighting inadequate risk management and supervision arrangements.
Action Taken (AI summary) Borough Care has increased staffing levels in their homes, including a deputy manager and senior carer on each shift, to reduce the time communal areas are left unattended.
Elizabeth Curtis
All Responded
2019-0018 11 Jan 2019 Avon
NHS Improvements
Concerns summary (AI summary) Concerns arose that patient mobility, a key indicator of declining health, was not systematically assessed alongside other wellness scores in hospital care.
Action Taken (AI summary) NHS Improvement has shared information with the Royal United Hospital Bath NHS Foundation Trust about a mobility score, and has provided support for assessing its impact. They are also undertaking activities related to medication safety for older people.
Jacqueline Elliott
All Responded
2019-0016 11 Jan 2019 Manchester (South)
Delamere Medical Practice
Concerns summary (AI summary) Inadequate medication review processes, poor documentation, high-volume painkiller prescribing despite overdose history, and lack of continuity of care led to reliance on painkillers.
Noted (AI summary) The CCG provides context on medication management practices, GP workload challenges and national initiatives to increase the GP workforce, but doesn't describe specific local actions.
Christopher Seal
All Responded
2019-0013 10 Jan 2019 Avon
Avon and Wilshire Mental Health NHS Tru…
Concerns summary (AI summary) Multiple failures in information sharing, record keeping (RIO system), and lack of "no response" or "welfare check" policies in primary care, exacerbated by staff training issues and limited communication options.
Action Taken (AI summary) The Trust has already taken action to address the issues including emphasizing the need for staff to record explicit consent on information sharing forms and reviewing the Trust's consent to share information procedures. They have also clarified that the AWP switchboard can call 999 in an emergency and ensured that staff are aware of individualised communication options for service users.
Richard Lockley
All Responded
2019-0010 10 Jan 2019 Staffordshire (South)
University of North Midlands Hospital N…
Concerns summary (AI summary) Poor inter-hospital communication during patient transfers and difficulties securing specialist gastroenterology beds risk patient safety and timely care.
Action Taken (AI summary) The Trust has reviewed the process for transfers between hospitals and is clarifying roles and responsibilities. They are also looking to 'RAG rate' all requests to transfer patients based on clinical need.
Michael Flynn
All Responded
2019-0008 10 Jan 2019 Manchester (South)
Tameside General Hospital
Concerns summary (AI summary) The report identifies a lack of EWS monitoring in the post-operative recovery area, failure to adhere to Trust policy regarding monitoring and trigger points for escalation, a lack of doctor review despite deteriorating EWS scores, and incomplete fluid balance charts.
Action Taken (AI summary) The Matron for Theatres has confirmed that vital signs are continuously monitored in the recovery area post operatively and documented at set intervals. New signage has been introduced at the bedside to further support staff in recognizing which patients have a fluid balance chart in place; and a trust wide audit of fluid balance chart compliance has been added to the Trust Audit Programme for 2019/2020.
Malcolm Shaw
All Responded
2019-0007 10 Jan 2019 Manchester (South)
Stockport NHS Trust
Concerns summary (AI summary) A fundamentally flawed patient safety investigation into a fall highlighted inadequate investigation training and a lack of guidance for frontline staff on capturing immediate post-fall evidence.
Action Taken (AI summary) The Trust has launched a revised programme of investigation training, including in-depth statement gathering and writing sessions, and implemented a checklist for investigation panel meetings to ensure key requirements are met. They also launched a Safer Mobility Collaborative aimed at reducing inpatient falls.
Marian Hoskins
All Responded
2019-0005 9 Jan 2019 City of London
Barts Health NHS Trust
Concerns summary (AI summary) An unclear system for obtaining full and informed consent, particularly lacking sufficient outpatient discussion prior to admission, led to insufficient patient information on investigatory options.
Action Planned (AI summary) A new Trust policy on informed consent and supported decision making for elective surgical procedures is being drafted, clarifying that informed consent is a process over time in the outpatient clinic. St Bartholomew’s Hospital has committed to a programme of improvement for consent as one of their Key Objectives for 2019/20.
Diana Gudgeon
All Responded
2019-0015 9 Jan 2019 Northamptonshire
111 Service East Midlands Ambulance Service
Concerns summary (AI summary) Inadequate 111/EMAS triaging, particularly for sepsis, resulted in delayed response. A shortage of ambulances and a high threshold for escalation in the capacity management plan further compromised patient safety.
Action Taken (AI summary) The ambulance service uses the Advanced Medical Priority Dispatch System (AMPDS) and is actively recruiting staff to a newly created Clinical Hub to address call volume, with some staff already trained and operational. The Capacity Management and Escalation Plan is reviewed annually. The 111 service uses NHS Pathways software, updated twice yearly, with staff training covering sepsis, including a Distance Learning Pack with a formal assessment, and NICE Guidance on feverish illness. Clinicians receive sepsis risk stratification tools and are notified of a free online course on Sepsis in Primary Care.
Nicky Reilly
All Responded
2019-0014 4 Jan 2019 Manchester (North)
Greater Manchester Mental Health & Soci… HM Prisons and Probation Service
Concerns summary (AI summary) The provided text is incomplete and does not detail specific concerns regarding future deaths, primarily describing the deceased's history and transfer.
Action Taken (AI summary) Prison psychology teams can request access to patient's clinical records and have been informed how to gain access. A rewritten guidance document for staff addresses patients who are non-concordant with medication, referencing actions for staff during weekdays and weekends; it was circulated to staff in December 2018. HMPPS provides a Care and Management Plan for prisoners managed by the Managing Challenging Behaviour Strategy (MCBS). They are rolling out 'Working with Challenging Behaviour' training, have developed a toolkit to help staff meet the needs of those with Learning Disabilities and Challenges (LDC), and are opening a dedicated unit for prisoners with autism at HMP Wakefield.
Alexandre Parr
All Responded
2019-0001 2 Jan 2019 Wiltshire and Swindon
Civil Aviation Authority
Concerns summary (AI summary) The provided text is incomplete and does not detail any specific concerns regarding future deaths.
Action Taken (AI summary) The CAA now requires calendar periods for engine overhaul for low-utilisation aircraft, reinforced the replacement lifespan of the YAK-52 engine with a new MPD, and will revise Safety Notice 2018/005 to emphasize calendar lives for safety harnesses and provide guidance on harness assessments; however, the CAA concluded it would not be appropriate to request the manufacturer to specify a rate for the Fuel Primer Pump, but will include its use in emergencies for discussion at the next CAA led YAK & Nanchang ‘Continuing Airworthiness Forum’.