2019

PFD Reports
Reports: 527 Areas: 66

70% response rate (above 63% average).

527 results
Brenda Gowan
All Responded
2019-0064 25 Feb 2019 London (East)
Royal London Hospital
Concerns summary (AI summary) Inadequate discharge planning for a stroke patient included insufficient social care, disregarded family concerns, unassessed falls risk, lack of community support, and unprovided essential safety equipment.
Action Planned (AI summary) The Trust will document care planning meetings, offer experiential training for carers including an overnight stay, and include carer guidelines in the discharge information. These changes will be reviewed within the monthly stroke governance meeting.
John Pearce
All Responded
2019-0068 25 Feb 2019 London Inner (North)
Central and North West London NHS Trust
Concerns summary (AI summary) The District Nursing Team failed to urgently refer a patient with a severely worsening knee wound, visible over two months of regular visits, leading to significant delays in hospital admission.
Action Taken (AI summary) The Trust acknowledged failures in care and has re-trained staff in wound management, including the use of the NEWS2 tool for deteriorating patients. They will also conduct a 3-month action plan to ensure improvements are embedded, including improved communication and escalation procedures with specialist services and GPs.
Polly Drew
Historic (No Identified Response)
2019-0073 24 Feb 2019 Nottinghamshire
Central Medical Services
Concerns summary (AI summary) The recruitment process for a doctor with access to anaesthetic drugs and significant responsibility was completely inadequate, leading to her working alone and posing risks to patients.
Gabriele Kreichgauer
Historic (No Identified Response)
2019-0082 22 Feb 2019 London Inner (South)
Barts Health NHS Trust
Concerns summary (AI summary) The patient was discharged without antibiotics due to missed checks, and an incorrect diagnosis from an internet resource led to ineffective treatment. The resource also lacked a clinician feedback mechanism for inaccuracies.
Doreen Fell
All Responded
2019-0109 22 Feb 2019 Cumbria
Highways England
Concerns summary (AI summary) The national speed limit and lack of street lighting on a trunk road through a village created hazardous pedestrian crossing conditions, especially for vulnerable individuals, requiring an urgent traffic safety review.
Action Planned (AI summary) National Highways is investigating ownership of missing footpath signs and will arrange for reinstatement of the missing sign at the southbound bus layby. They do not feel additional signage to the underpass would be justified.
Jeremy Sutch
Partially Responded
2019-0065 22 Feb 2019 Suffolk
International Maritime Organisation Vantage Drilling Company
Concerns summary (AI summary) Medical evacuation was severely delayed by crew unfamiliarity with a wheelchair extraction stretcher, its incompatibility with ship equipment, and lack of evacuation drills, posing a risk for future survivable injuries.
Action Taken (AI summary) Vantage Drilling Company updated its HSE Manual to include reference to different stretcher types. They also added 'Drill Medivac Chair Type Stretcher' to the Emergency Response Drill Matrix, requiring drills every six months, and updated the Rig Specific Emergency Response Manual to detail different stretcher types.
Terrence Smith
Historic (No Identified Response)
2019-0095 21 Feb 2019 Surrey
College of Policing Joint Royal Colleges Ambulance Liaison … Mitie +4 more
Concerns summary (AI summary) The ambulance call handling system failed to recognize Excitatory Delirium, conflicting guidance for call handlers caused confusion, and training packages contained potentially misleading information, impacting emergency response.
Robert Chandler
All Responded
2019-0060 21 Feb 2019 Norfolk
East of England Ambulance Service
Concerns summary (AI summary) Defective lifting equipment, inconsistent daily checks, incomplete records, and significant delays in implementing internal investigation recommendations posed risks to patient safety and proper incident management.
Action Taken (AI summary) The East of England Ambulance Service addressed issues regarding a Mangar Elk malfunction, lack of safety straps, and tablet issues with staff. They completed a clinical debrief on March 6, 2019, and appointed a Patient Safety Integration Lead to better embed learning from investigations and external practices.
Jason Gregory
Historic (No Identified Response)
2019-0061 21 Feb 2019 Southampton and New Forest
Hampshire Police Southampton City Council
Concerns summary (AI summary) Citywatch radio reports of serious disturbances are not being relayed to police in a timely manner, risking delayed emergency response and a lack of clear protocols for licensed security staff.
Evie Wright
All Responded
2019-0063 21 Feb 2019 Avon
North Somerset Council Persimmon Homes Severn Valley
Concerns summary (AI summary) A long-planned footbridge to eliminate risk at a level crossing has not been built for decades due to stalled plans and unclear responsibility, despite acknowledged safety benefits.
Action Planned (AI summary) Persimmon Homes attended meetings with North Somerset District Council and agreed to attend a further meeting with Network Rail to explore an acceptable resolution, including a significant financial contribution for construction of the footbridge. North Somerset Council will meet with Persimmon Homes, seek Network Rail's engagement, and consider measures to improve crossing safety. By specific dates, they will seek Network Rail's confirmation of design requirements, agree to a draft project plan, and use best endeavors to determine any planning application.
Malcolm Rathmell
All Responded
2019-0059 20 Feb 2019 Nottinghamshire
Nottinghamshire University Hospitals NH…
Concerns summary (AI summary) Incorrect warfarin prescribing went unidentified by multiple professionals, an anti-coagulation chart was mislabeled, and a lack of ward-based pharmacy review, with proposed actions still in infancy.
Noted (AI summary) North East London NHS Foundation Trust will provide record keeping training to staff, develop and implement a discharge checklist, conduct audits, update the HTT Service Operational procedure, and update the Trust’s Clinical Handover of Care and Discharge Policy. The Department of Health and Social Care expresses sympathy and states that they expect the North East London NHS Foundation Trust to look carefully at the care provided and take actions to improve care. They outline national actions being taken to support people with severe mental illnesses and prevent suicide.
Kevin Miles
Partially Responded
2019-0058 20 Feb 2019 Leicester City and South Leicestershire
Health and Safety Executive Inspector of Diving
Concerns summary (AI summary) The diver medical certification process is flawed as it doesn't require GP records, enabling misreporting of health issues and risking divers' and potential rescuers' lives.
Noted (AI summary) The UK Diving Medical Committee (UKDMC) discussed the coroner's points but sees no reason to change the current system of self-certification for divers, where the onus is on the diver to provide corroborative medical information if asked.
Janice Keelan
All Responded
2019-0057 19 Feb 2019 Manchester (City)
Manchester City Council Manchester Mental Health NHS Trust
Concerns summary (AI summary) No specific concerns were detailed in the provided text.
Action Planned (AI summary) Manchester City Council conducted a review and will implement an overview and assessment of the MSIL's waiting list, agreeing on a prioritization process by May 30th, 2019. They will also review agency escalation processes with GMMH and include effective joint working and information sharing as a standing agenda item in monthly partnership meetings.
Dwayne Thompson
Partially Responded
2019-0055 15 Feb 2019 Manchester (South)
Health and Safety Executive Royal Society of Prevention of Accidents
Concerns summary (AI summary) Reservoir safety was compromised by a regularly damaged fence and warning signs that failed to consider the needs and understanding of individuals with learning disabilities.
Action Planned (AI summary) RoSPA intends to invite all Greater Manchester Local Authorities to a workshop to discuss findings from a City Centre review of drowning incidents and develop plans to prevent future incidents.
John Mellor
Partially Responded
2019-0053 14 Feb 2019 Manchester (North)
Northern Care Alliance NHS Group Oldham Care Commissioning Group Pennine Care NHS Trust +1 more
Concerns summary (AI summary) The report identifies a systematic failure to ensure blood tests are conducted for individuals under specialist care for renal failure and a lack of shared care arrangements for blood sampling and drug monitoring, along with a reliance on patients to pass vital documentation to primary care.
Action Taken (AI summary) Salford Royal Care Organisation has shared cross-organisation learning with Oldham CCG, St Chad's Medical Practice, and Pennine Care Foundation Trust and has delivered training to practice staff, updated the CCG with findings and is in the process of putting additional safeguarding measures in place.
Douglas Minns
All Responded
2019-0052 14 Feb 2019 Milton Keynes
Milton Keynes Clinical Commissioning Gr…
Concerns summary (AI summary) The coroner raises concerns about the withdrawal of a falls service, which provided home visits to assist those who had fallen, assessing that this puts patients' lives at risk and suggests re-introducing the service due to strains on the ambulance service.
Noted (AI summary) Milton Keynes CCG describes community-based services that superseded a previous falls service, including a Home 1st Rapids service and the Staying Steady service, and asserts that these meet the original service's objectives.
John Scott
All Responded
2019-0051 14 Feb 2019 Brighton and Hove
NHS Pathways South East Coast Ambulance Service
Concerns summary (AI summary) No specific concerns text was provided for summarization.
Action Planned (AI summary) NHS Pathways is undertaking a detailed review to determine whether additional discriminators can be used over the phone to enhance the triage process, including utilizing risk factors and specific questions to determine the onset and nature of pain. Changes will be incorporated into release 18 (due for deployment 7th October 2019). South East Coast Ambulance Service has discussed the coroner's concerns with NHS Pathways, who are reviewing care instructions and considering amendments to the Pathways script for inclusion in version 18 or 19, due for release in Autumn 2019. NHS Pathways will review the inclusion of additional questions to exclude abdominal aortic aneurysm as part of a review into severe abdominal pain.
Matthew Hamilton
All Responded
2019-0050 14 Feb 2019 County Durham and Darlington
HMP Durham
Concerns summary (AI summary) Individuals released from custody are unaware that reduced drug tolerance post-abstinence risks fatal overdose if pre-custody consumption levels are resumed.
Action Taken (AI summary) HMP Durham's Drug and Alcohol Reduction Team (DART) has updated their guidance pack to be offered to all prisoners on discharge, is offering Naloxone to prisoners at risk of opiate overdose, and has a trained prisoner (DART Mentor) to offer additional harm reduction advice.
Kenneth Whittington
All Responded
2019-0049 14 Feb 2019 Brighton and Hove
Brighton and Sussex University Hospital…
Concerns summary (AI summary) Hospital failures included missing post-operative catheter instructions, an unchecked epidural disconnection despite patient pain, and a system preventing direct consultant follow-up after surgery.
Action Taken (AI summary) Brighton and Sussex University Hospitals NHS Trust has shared the inquest findings widely within the Trust, appointed a discharge facilitator to work with the Level 9A staff and to assist with patient discharges and in turn with the documentation of discharge planning and the discharge planner template is being revised to make it clearer and easier to use and record the key information.
Matthew Lewis
All Responded
2019-0048 13 Feb 2019 South Wales Central
College of Policing South Wales Police
Concerns summary (AI summary) Confusing and inconsistent call handler instructions to police officers during a hanging incident created ambiguity between scene preservation and life preservation, risking unsuccessful rescue attempts.
Action Planned (AI summary) South Wales Police have developed a procedure for call handlers that incorporates guidance highlighting the presumption that 'life is not extinct' in hanging scenarios. This procedure is now part of call handler training. The College of Policing will amend learning standards for contact management staff within the next month to reflect the importance of preserving life. They have also asked for a summary of the issue to be circulated to heads of contact management across England and Wales.
Branko Zdravkovic
All Responded
2019-0047 13 Feb 2019 Dorset
Home Office
Concerns summary (AI summary) Detainee healthcare staff were incorrectly advised to use ACDT procedures instead of statutory Rule 35(2) reports, and lacked a formal system to inform the Home Office, impeding Article 2 obligations.
Action Planned (AI summary) The Home Office will write to all parties in IRCs by the end of April 2019 to reiterate the requirements for sharing information on detainees being managed under ACDT procedures. They will use learning from the HMPPS pilot to improve suicide and self-harm prevention guidance and procedures.
Sophie Bennett
Historic (No Identified Response)
2019-0476 13 Feb 2019 London (West)
RCI RPFI
Concerns summary (AI summary) The care home suffered from inadequate governance, untrained and insufficient staff, poor record-keeping, and ill-conceived changes that negatively impacted residents. Board oversight was grossly inadequate.
Bryan Gray
Historic (No Identified Response)
2019-0054 12 Feb 2019 East Riding and Hull
Crossing Project
Concerns summary (AI summary) There was an absence of window restrictors on multiple windows within the building, posing an ongoing fall risk for residents, despite one having been replaced post-incident.
Heather Carey
All Responded
2019-0046 12 Feb 2019 Manchester (South)
Department of Health and Social Care NHS Tameside and Glossop Clinical Commi…
Concerns summary (AI summary) Insufficient funding and staffing led to excessively long waiting times for urgent psychotherapy, which was not comparable to physical life-threatening illnesses, causing distress and increasing suicide risk.
Action Planned (AI summary) The CCG has invested £600,000 to improve staffing on inpatient mental health wards. The service's waiting times have improved due to internal actions, with the current waiting time for Cognitive Analytical Therapy at 13 weeks. NHS England will test four-week waiting times to appropriate care and is expected to publish a Community Mental Health Framework to support local areas in the transformation of community mental health services. NHS England is also investing to improve the therapeutic skill mix of staff.
Anthony Watson
All Responded
2019-0044 12 Feb 2019 Birmingham and Solihull
Birmingham and Solihull Clinical Commis… NHS England
Concerns summary (AI summary) A critically ill mental health patient could not access immediate inpatient treatment due to a severe lack of local beds and distant, unappealing out-of-area options, exacerbated by age-segregated units.
Noted (AI summary) By 2023/24, anyone experiencing a mental health crisis will be able to call NHS 111 and access 24/7 age-appropriate mental health community support. By 2020/21 no acute hospital will be without a mental health liaison service for all ages in A&E departments and inpatient wards. The CCG acknowledges the coroner's concerns, noting that there appear to have been failings in care delivery which impacted on the ability for a bed to be located for Mr Watson, which BSMHFT have identified and taken actions to rectify.