2021

PFD Reports
Reports: 419 Areas: 62

83% response rate (above 63% average).

419 results
Allan Gunnell
All Responded
2021-0026 29 Jan 2021 West London
Marble Ideas Ltd
Concerns summary (AI summary) The company failed to demonstrate occupational health checks or compliance with HSE guidelines for employees exposed to respirable crystalline silica, potentially increasing their risk of developing severe diseases.
Disputed (AI summary) Marble Ideas Ltd disputes the coroner's report, stating they work in compliance with requirements for employers working with RCS. They highlight existing health and safety policies, external audits, and water-fed machinery used in stone processing.
Michael Chahwanda
All Responded
2021-0020 27 Jan 2021 Manchester City Area
Royal College of Paediatrics and Child …
Concerns summary (AI summary) National guidelines and the Red Book lack specific directives for Vitamin D supplementation advice for babies by Health Visitors and for at-risk women, particularly those breastfeeding or with increased skin pigmentation.
Noted (AI summary) The RCPCH acknowledges the concern about Vitamin D supplementation advice in the Red Book, but states that the current edition already contains relevant guidance. They suggest the issue is one of professional practice rather than a deficiency in College standards. NICE states that their guideline PH56 already recommends including questions about vitamin D supplements in the Red Book, and that the RCPCH is best placed to amend the book's content. NICE will liaise with NHSX and NHS Digital to improve alignment between digital content and NICE guidance. They will consider the coroner's report when the guideline is next reviewed. The Department acknowledges concerns about vitamin D supplementation and highlights existing guidance and the Healthy Start scheme. They refer to an ongoing review into improving health outcomes in babies and young children but do not commit to any specific changes to vitamin D policy.
Norma Bradbury
Historic (No Identified Response)
2021-0019 27 Jan 2021 Manchester City Area
Central Manchester NHS Foundation Trust Manchester University NHS Foundation Tr…
Concerns summary (AI summary) A significant delay in the hospital discharge letter reaching the GP led to a missed timely review of medication and blood pressure, causing a gap in essential post-discharge care.
Philip Sheridan
All Responded
2021-0016 20 Jan 2021 West Yorkshire (East)
Ministry of Housing, Communities and Lo…
Concerns summary (AI summary) The landlord rented out a non-compliant cellar flat, raising concerns about similar hazards, including inadequate smoke detection and escape routes, in other properties. There is no ongoing duty for landlords to check smoke alarm effectiveness.
Action Planned (AI summary) The Ministry highlights existing powers for local authorities regarding planning enforcement and building regulations. They plan to introduce stronger enforcement powers as part of planning system reforms and are consulting on proposals to mandate and improve smoke alarms in rented homes.
Anya Buckley
All Responded
2021-0014 19 Jan 2021 West Yorkshire (Eastern)
Leeds City Council, Festival Republic L…
Concerns summary (AI summary) Admitting unsupervised 16-17 year olds to festivals where illicit drugs and alcohol are prevalent exposes vulnerable teenagers to significant harm, raising concerns about licensing bodies' responsibility.
Action Planned (AI summary) Festival and Event Solutions, representing Festival Republic and Live Nation, outlines planned actions for Leeds and Reading Festivals 2021, including a joint working group to discuss harm reduction, stand-alone drugs advisory and welfare points in the arena, improved signage and user-friendly safe hubs, reviewed medical provision, and a system of wrist bands for under 18s. Leeds City Council outlines planned actions for Leeds Festival in partnership with Festival Republic, including a joint working group to consider drug education and a sub-group to consider education, welfare, and safeguarding. They also intend to implement a system of wrist bands for 16 and 17 year olds and capture data on ticket purchaser age.
Alexandru Murgeanu and Jason Mercer
Partially Responded
2021-0013 19 Jan 2021 South Yorkshire West
Department for Transport Highways England Secretary of State for Transport
Concerns summary (AI summary) Smart motorways present foreseeable risks due to the absence of a hard shoulder and the inability to quickly identify stationary vehicles, necessitating better driver awareness and a wider public inquiry beyond inquest limitations.
Action Taken (AI summary) National Highways details numerous actions taken following a stocktake, including installing stopped vehicle detection systems, increasing traffic officers, changing the law to enable automatic detection of Red X violations, and converting dynamic hard shoulder motorways to all lane running. They have launched a road safety campaign and are updating the Highway Code. The Department for Transport commissioned a review of Smart Motorways, is abolishing dynamic hard shoulder motorways, and has launched a £5m campaign to remind road users to ‘Go Left’ in breakdowns. They are upgrading cameras to detect Red X violations and updating the Highway Code with improved safety information.
Lynn Hadley
All Responded
2021-0346 18 Jan 2021 Black Country Area
Medicines and Healthcare Products Regul…
Concerns summary (AI summary) Oxygen cylinder regulators present an ignition risk, possibly due to incorrect valve operation by paramedics lacking knowledge of safety protocols, with multiple reported incidents despite no identified device defects.
Noted (AI summary) West Midlands Ambulance Service took immediate action by informing all frontline staff of requirements for medical gas cylinder assembly/disassembly and sharing lessons learned with partner organizations. The CQC acknowledges the concerns but states it is outside of their remit to issue or change formal guidance or policies around oxygen usage or safety, as they are not clinical experts. They will continue to communicate with WMAS and monitor actions taken to improve safety. HSE will support MHRA as the lead authority and will use its communication channels to promote any information/guidance produced by the MHRA. They will also consider if HSE guidance document INDG459 should be updated to reflect any new information/guidance produced. MHRA has commenced a dialogue with the Association of Anaesthetists and the Safe Anaesthesia Liaison Group of the Royal College of Anaesthetists to raise awareness of ignition within valve components of oxygen cylinders. MHRA was represented on a multiagency group which hopes to publish guidance once ratified by the Councils of both the RCoA and the AA.
Michael Woods
All Responded
2021-0015 18 Jan 2021 County of Dorset
National Rifle Association and National…
Concerns summary (AI summary) Shooting range staff lack consistent national training in identifying abnormal behaviour or conducting emergency response exercises, which could significantly improve safety protocols for participants.
Action Planned (AI summary) The NRA and NSRA will develop training for staff at their ranges on identifying and responding to potential self-harm, to be delivered by September 2021. They will review their emergency response procedures, testing them twice yearly, and will publish guidance for other rifle ranges by October 2021.
Norma Lockton
Historic (No Identified Response)
2021-0017 16 Jan 2021 Nottinghamshire
Care Quality Commission Jubilee Court Nursing Home
Concerns summary (AI summary) The care home failed to update skin and mobility care plans, ensure regular repositioning, or recognise a deteriorating medical condition (cellulitis), leading to delayed medical assistance and an inadequate post-death review.
Kevin Lovatt
Partially Responded
2021-0012 15 Jan 2021 Staffordshire South
HM Prison and Probation Service NHS England
Concerns summary (AI summary) National training for prison staff lacks clear guidance on the safe use of force when prisoners have items in their mouths, posing a risk to breathing.
Noted (AI summary) NHS England and NHS Improvement outline the commissioning of healthcare into prisons is done on a principle of equivalence. They state Advanced Life Support is not appropriate for healthcare professionals working in prisons, as it may lead to staff working outside of their registered professional clinical competencies.
Karl Bolam
All Responded
2021-0011 14 Jan 2021 Surrey
NHS Pathways
Concerns summary (AI summary) Ambulance service surge management led to delayed response. Call handlers failed to ask a lone caller if he could contact someone for assistance, a script deficiency later partially addressed.
Action Planned (AI summary) NHS Digital has reviewed the NHS Pathways script and will work with stakeholders to explore options for improvements. They have committed to reviewing the NHS Pathways training materials to ensure that the importance of encouraging callers to seek support is reinforced.
Cheralyn Clulow
All Responded
2021-0009 12 Jan 2021 Dorset
Dorset Police
Concerns summary (AI summary) Police lacked appropriate fire drop keys and training for emergency access to communal properties, causing delays in attending a deceased person's address.
Action Planned (AI summary) Dorset Police officers will soon be issued with keys and fobs to allow for quick access to communal properties, with a system in place to compensate for properties where this is not achievable. A reminder on police powers of entry will be circulated to all frontline officers.
Natalie Edgington
All Responded
2021-0008 11 Jan 2021 Manchester North
Turning Point
Concerns summary (AI summary) Prescribers issued methadone without sufficient information on the patient's liver disease, relying on self-reporting and failing to consider a lower starting dose.
Action Taken (AI summary) Turning Point has updated its Opioid Substitution Therapy (OST) policy to include new requirements for prescribers, published a reminder to clinical staff on prescribing OST safely, and provided every team with an NHS.net email address. A national audit will take place in June 2021 to assess the impact of the learning.
Elizabeth Pamment
All Responded
2021-0006 8 Jan 2021 Inner North London
Peabody Trust
Concerns summary (AI summary) A care home failed to record and follow explicit instructions to contact a daughter during an emergency, leading to the resident being left unaided for hours after a fall.
Action Taken (AI summary) Peabody updated its resident information form and action plan and has met with Islington's Safeguarding Lead to discuss the case. Peabody is implementing a new process providing senior management oversight for staff involvement in future inquests.
John Berrow
All Responded
2021-0080 7 Jan 2021 Gwent
Specsavers UK
Concerns summary (AI summary) An optometrist failed to recognize a critical sign of intracranial pressure, lacked proper reference tools, and there was no system for disseminating clinical incident learning.
Action Planned (AI summary) Specsavers will commission a specialist optometrist or neuro-ophthalmologist to deliver training materials (concentrating on this topic) which will be recorded and disseminated via an online webinar available to all professional staff within the Company. They also hope to make the training available for the wider optical community.
Arthur Johnson
All Responded
2021-0003 5 Jan 2021 Hampshire, Portsmouth and Southampton
Hampshire County Council and Oakridge H…
Concerns summary (AI summary) Care home's "Post-Falls" policy lacked clarity on when to call emergency services for possible head injuries, and staff training on recognising intracranial injury was insufficient.
Action Taken (AI summary) Hampshire County Council updated its "falls protocol" in line with current NICE guidance, clarifying that staff should contact 999 or 111. Additionally, staff will now participate in a standalone learning module on falls management, including head injury risk.
Hariharan Harichandra
All Responded
2021-0001 5 Jan 2021 Inner North London
Royal Free Hospital
Concerns summary (AI summary) A CT scan error was not noticed by a consultant radiologist, the Falls Assessment Tool was not properly completed, staff lacked training on external wheelchairs and safety features, and an adverse reaction to a Naso-Gastric tube was not recorded.
Action Taken (AI summary) The response details multiple actions regarding radiology reporting, NG tube insertion, and documentation, including reviews of policies, training enhancements (including simulation training for NG tube insertion), audits, and equipment changes (such as new manometry equipment). The hospital has also provided additional support to staff involved in the incident.
Pardeep Plahe
All Responded
2021-0061 4 Jan 2021 Birmingham and Solihull
Ashfield Surgery Sutton Coldfield Birmingham and Solihull Clinical Commis… EMIS +1 more
Concerns summary (AI summary) A technical fault in the EMIS system caused GP consultation lists to not update, leading to a missed appointment. Reliance on manual workarounds creates a risk of further missed appointments.
Noted (AI summary) NHS England notes that EMIS is developing a solution, expected in September 2021, to address the intermittent EMIS system issue which resulted in a booked telephone consultation for Mr Plahe not taking place. NHS Digital will jointly review the solution with EMIS clinicians. The CCG's IT Team worked with EMIS and GP practices to address appointment refreshing issues, issuing guidance after identifying the cause. In response to reoccurring issues after the Windows 10 upgrade, the CCG communicated potential problems and resolution information to all GP practices. Ashfield Surgery updated its induction pack to highlight EMIS issues and steps to address them, shared this information with nursing staff and term locums, and cascaded to Primary Care Networks using EMIS. A Significant Event Analysis was completed and shared. EMIS investigated the reported issue of the appointment book not refreshing, advised the practice to check UDP ports, and states they are investigating potential solutions to improve functionality given the increase in remote working, but offered no concrete actions.
Linda Gillchrest
Partially Responded
2021-0002 4 Jan 2021 County of Surrey
Department of Health and Social Care eBay UK Ltd
Concerns summary (AI summary) Unrestricted online access to detailed suicide instructions and the ability to purchase lethal quantities of substances without safeguards pose significant risks to vulnerable individuals.
Action Planned (AI summary) The Department of Health and Social Care highlights ongoing actions to reduce suicide rates through the Suicide Prevention Strategy and Workplan, including reducing access to means online. They are also working with online platforms and chemical sellers to raise awareness of suicide risks and provide support resources.