2022
PFD Reports
Reports: 384
Areas: 67
78% response rate (above 62% average).
Stephen Cloudsdale
Partially Responded
2022-0035
3 Feb 2022
Cumbria
Cumbria County Council
National Highways
Concerns summary
Highway safety concerns on the A66 include inadequate lighting and warning signage for crossing vehicles, high traffic speeds, and an insufficient central reservation width.
Mark Jones
All Responded
2022-0040
3 Feb 2022
Manchester South
Department of Health and Social Care
Concerns summary
Significant backlogs are delaying patient appointments, and the absence of a national protocol for dentists to include photographs with referrals hinders triage accuracy, risking urgent cases being missed.
Carol Cole
All Responded
2022-0033
2 Feb 2022
Dorset
Dorset Council
Dorset Police
Concerns summary
A flawed process for sharing Public Protection Notices (PPNs) with GPs in the Dorset Council area meant crucial mental health concerns were not received, leading to missed patient assessments.
Jake Cahill
All Responded
2022-0032
1 Feb 2022
Cornwall & the Isles of Scilly
Youth Justice Board for England and Wal…
Concerns summary
Vulnerable young people complete self-assessment forms without professional discussion about sensitive issues, a gap compounded by inadequate guidance from the Youth Justice Board.
Colm McCabe
Partially Responded
2022-0025
31 Jan 2022
Berkshire
Care Quality Commission
Four Seasons Healthcare
Concerns summary
Care home staff failed to follow policies on recruitment, training, and patient reviews. Ineffective auditing missed significant care omissions, and investigations lacked candour.
Oskar Nash
All Responded
2022-0031
31 Jan 2022
Surrey
Department for Education
National Child Safeguarding Review Panel
Department of Health and Social Care
+3 more
Concerns summary
Child mental health services lack mandatory Autism training for triage staff, risking inadequate understanding and inappropriate closure of referrals. Routine referrals are automatically deemed low risk, despite potential for significant harm.
Eirlys Roberts
All Responded
2022-0034
31 Jan 2022
North West Wales
Minister for Health and Social Services…
Concerns summary
A critical shortage of residential and nursing placements in Gwynedd prevents elderly patients from accessing appropriate care as their needs evolve, posing a risk to their well-being.
Mark Athias
All Responded
2022-0024
28 Jan 2022
West Yorkshire (East)
Quality and Exemplar Healthcare
Department of Health and Social Care
Copperfields Nursing Home
Concerns summary
The nursing home lacked essential sterile catheter supplies, leading to a patient's emergency hospital admission and subsequent deterioration.
Barbara Young
All Responded
2022-0027
28 Jan 2022
Gwent
Wales Ambulance Service NHS Trust
Concerns summary
A significant 3-hour delay in ambulance response for a severely injured elderly patient highlights ongoing issues in timely emergency medical care, potentially risking future deaths.
Jack Taylor
All Responded
2022-0029
28 Jan 2022
West Sussex
Sussex Police
Sussex Partnership NHS Foundation Trust
Concerns summary
Mill View Hospital critically lacks staff and transport to safely return absconding mental health patients, over-relying on police. Ineffective joint policies and poor communication between hospital and police hinder the swift recovery of high-risk individuals.
Maria Howell
Historic (No Identified Response)
2022-0022
27 Jan 2022
Essex
Holmes Care Group Limited
Concerns summary
The care home lacked qualified nursing staff for critical procedures like reinserting a RIG tube and employed staff with inadequate clinical judgment for critically ill residents.
Finnian Kitson
All Responded
2022-0023
27 Jan 2022
Manchester City
Universities and Colleges Admissions Se…
Concerns summary
Application forms fail to explicitly separate mental health from "disability" or "special needs," deterring disclosure and preventing essential support for students with mental health conditions.
Adam Stone
All Responded
2022-0026
27 Jan 2022
Birmingham and Solihull
NHS Pathways and Advanced Medical Prior…
Association of Ambulance Chief Executiv…
College of Paramedics
Concerns summary
Acute Behavioural Disturbance, a medical emergency with high mortality risk, is inappropriately categorized as a Category 2 ambulance response, potentially causing dangerous delays in urgent medical care.
Ketheeswaren Kunarathnam
All Responded
2022-0030
26 Jan 2022
West London
Home Office
Concerns summary
Detained prisoners awaiting deportation lack adequate access to legal information and support. Ineffective communication and incompatible systems between prison, Home Office, and immigration staff lead to lost information and delayed actions.
Manon Jones
Historic (No Identified Response)
2022-0174
26 Jan 2022
South Wales Central
Cwm Taf Morgannwg University Health Boa…
Concerns summary
Clinicians lacked access to comprehensive patient records from community care and the unit's internal records were fragmented, impairing assessment, observation setting, and safeguarding measures.
Anthony Rode
All Responded
2022-0021
25 Jan 2022
Norfolk
Great Yarmouth Borough Council and Cais…
Concerns summary
A dispute over land responsibility left a coastal area unmaintained, obscuring Coastwatch views and leading a volunteer to undertake dangerous grass strimming, hindering life-saving operations.
Idris Habib
All Responded
2022-0020
24 Jan 2022
Mid Kent and Medway
HMP Swaleside
Concerns summary
Medication from a previous occupant was found in the deceased's cell, indicating poor cell management. A significant disconnect also existed between prison policy and officers' actions.
Thomas Moffett
Partially Responded
2022-0018
22 Jan 2022
Lancashire and Blackburn with Darwen
HMPPS
HMP Preston
Concerns summary
Persistent communication failures between prison healthcare staff and emergency control rooms during medical emergencies, a recurring issue across multiple prisons, indicate a potential national systemic problem.
Anthony Walgate, Gabriel Kovari, Daniel Whitworth and Jack Taylor
Partially Responded
2022-0017
21 Jan 2022
East London
College of Policing
Department for Culture, Media and Sport
Metropolitan Police Service
+1 more
Concerns summary
Police investigations were marred by a significant number of "very serious and very basic investigative failings," including a profound lack of curiosity and errors, with terrible consequences.
Neil Parkes
All Responded
2022-0019
20 Jan 2022
Warwickshire
Warwickshire Police
Concerns summary
Police failures to identify an unconscious patient despite hospital requests and a missing person report meant critical medical history was inaccessible, hindering treatment.
Michelle Whitehead
All Responded
2022-0016
19 Jan 2022
Nottinghamshire
Nottinghamshire Healthcare NHS Foundati…
Concerns summary
Recurring serious issues include unclear sedation doses, poor documentation, delayed recognition of patient deterioration, inadequate medical involvement, and delays in emergency access, indicating unaddressed systemic failures.
Coco Bradford
All Responded
2022-0012
18 Jan 2022
Cornwall and the Isles of Scilly
National Institute for Health & Care Ex…
Concerns summary
Outdated IV fluid guidelines for children in shock posed a risk of fluid overload, and there was no clear guidance on balancing antibiotic use for sepsis against the risk of HUS in bacterial gastroenteritis.
Terance Radford
All Responded
2022-0014
18 Jan 2022
Nottingham City and Nottinghamshire
Minister of State for Prisons and Proba…
Concerns summary
The Home Detention Curfew policy allows early release of high-risk prisoners without adequate assessment of their harm to others or multi-agency information sharing for risk management.
Luke Wilden
All Responded
2022-0015
16 Jan 2022
Bedfordshire and Luton
NHS England
East London NHS Foundation Trust
Concerns summary
Inadequate transition arrangements within mental health services for young adults with high-functioning autism resulted in a lack of continued treatment and appropriate social care. This service gap may exist nationally.
Jan Goodliffe
Historic (No Identified Response)
2022-0009
14 Jan 2022
Essex
NHS England and Essex Partnership Unive…
Concerns summary
Unqualified social workers conducted home mental health assessments, missing critical opportunities to seek medical expertise regarding medication interactions, which may have contributed to the deceased's death.