2024

PFD Reports
Reports: 689 Areas: 67

98% response rate (above 62% average).

Clear 609 results
Christopher Townsend
All Responded
2024-0283 5 Apr 2024 Worcestershire
Auto Cycle Union
Concerns summary The ACU's generic, pre-populated risk assessment for grass-track events and the lack of a mandatory event-specific safety plan for Club/National events create a significant risk of future deaths.
Action taken summary The Auto Cycle Union's Board of Directors will make a specific 'Safety Plan' document a mandatory requirement for all ACU permitted events starting from the 2025 season. The content of …
Michael Burke
All Responded
2024-0302 5 Apr 2024 Suffolk
East Suffolk and North Essex NHS Founda…
Concerns summary Inadequate systems meant falls risk assessments were not completed or handed over during ward transfers, failing to manage patient fall risks effectively.
Action taken summary East Suffolk and North Essex NHS Foundation Trust has amended handover documentation to include outstanding tasks and implemented safety huddles at shift change. They also conduct weekly matron checks
Tommy Gillman
All Responded
2024-0185 4 Apr 2024 Nottingham City and Nottinghamshire
Sherwood Forest Hospitals NHS Foundatio…
Concerns summary Insufficient paediatric nursing staff, inadequate documentation and action planning during handovers, and a non-robust system for recognizing acutely ill babies in ED compromise patient safety.
Action taken summary Sherwood Forest Hospitals NHS Foundation Trust has appointed a new Children and Young People Lead Nurse for the Emergency Department and developed a standardised handover proforma for staff. They have
Meha Carneiro
All Responded
2024-0187 3 Apr 2024 Nottingham City and Nottinghamshire
Sherwood Forest Hospitals NHS Foundatio…
Concerns summary Insufficient paediatric nurses, poor recognition of patient severity, inadequate PEWS escalation to senior doctors, and ineffective medical handover documentation compromised care in the Emergency Department.
Action taken summary Sherwood Forest Hospitals has updated its Paediatric triage document to require SBAR verbal handover, instructed all ED clinical staff on mandatory record keeping, and delivered mandatory training on
Andrew Ewin-Ripp
All Responded
2024-0175 2 Apr 2024 East London
Royal College of Physicians NHS England Royal College of General Practitioners
Concerns summary Lengthy neurology waiting times, absence of mandatory annual GP epilepsy reviews, lack of clear national guidance for long-term monitoring, and poor communication of critical post-discharge information risk patient safety.
Action taken summary NHS England clarifies that GP practices must follow NICE guidelines for annual epilepsy reviews and notes that many sites use patient-initiated follow-up schemes. The report has been shared with regio
Anne Hawkes
All Responded
2024-0178 2 Apr 2024 South Yorkshire East
Rotherham NHS Foundation Trust
Concerns summary A lack of automatic cardiology referral procedures led to sub-optimal cardiac failure management, and poor inter-departmental communication caused delayed and uncoordinated wound care.
Action taken summary The Trust has implemented a new process for timely cardiology referrals for inpatients and established a formal communication pathway for pressure ulcer management. Their Electronic Patient Record has
Robert Fuller
All Responded
2024-0179 2 Apr 2024 South Yorkshire East
Doncaster Royal Infirmary
Concerns summary Poor and inconsistent record keeping on a frailty unit, including lack of documentation for patient behaviour and professional assessments, prevented effective management and communication. There was also no system for agency staff to access policies.
Action taken summary DBTH is reviewing and refining its Enhanced Care Policy, developing bespoke observation documentation for cognitively impaired patients, and revising its Incident Management Policy for a Q3 2024 launc
Alan Soane
All Responded
2024-0180 2 Apr 2024 Inner North London
Department of Health and Social Care NHS England
Concerns summary A national shortage of Consultant Histopathologists resulted in an NHS Trust being unable to provide one for MDT meetings, leading to an incorrect cancer diagnosis. This poses a significant widespread risk to patients.
Action taken summary NHS England details the Long-Term Workforce Plan to expand education and training for histopathologists and is investing in pathology and imaging networks. They are also engaging with the North East …
Sarah Adams
All Responded
2024-0170 28 Mar 2024 Berkshire
Berkshire Healthcare NHS Foundation Tru… Cygnet Hospital Reading Borough Council Adult Social Ca…
Concerns summary Clinicians and practitioners involved in mental health inpatient discharge lack adequate training in the discharge process, particularly concerning complex issues arising from out-of-area admissions.
Action taken summary Cygnet Healthcare has provided 4.5-hour face-to-face training on care planning, risk assessment, and discharge processes to all multi-disciplinary team members at Cygnet Harrow, with annual refreshers
Ellen Woolnough
All Responded
2024-0184 28 Mar 2024 Suffolk
Norfolk and Suffolk NHS Foundation Trust NHS England
Concerns summary Concerns persist regarding inadequate mental health discharge decisions, insufficient crisis team risk assessments, and downgrading of urgent referrals, with many identified safety measures remaining prospective or unimplemented by the Trust.
Action taken summary NHS England largely defers the concerns to Norfolk and Suffolk NHS Foundation Trust, noting the Trust's planned actions including a Quality Improvement Programme and new Crisis Rehabilitation Home Tre
Francis Williams
All Responded
2024-0169 27 Mar 2024 West Sussex, Brighton and Hove
REDACTED
Concerns summary Probation officers require better training to identify suicide risk in IPP offenders and to understand licence cancellation processes, as a failure to refer for cancellation contributed to despair and death.
Action taken summary HM Prison and Probation Service has already issued guidance (September 2023) and a 7-minute briefing on the termination of IPP licences, and has mandatory learning for probation practitioners on suici
Saffra Winn
All Responded
2024-0173 27 Mar 2024 South Yorkshire West
Sheffield City Council
Concerns summary Sheffield City Council failed to conduct risk assessments for high-rise windows after two fatalities and lacks formal procedures for investigating and assessing risks following catastrophic incidents in social housing.
Action taken summary Sheffield City Council has instigated a new procedure and reporting framework for high-rise fatalities and near misses from falls, including guidance for window safety reports, which will be in place
Matthew Terrill
All Responded
2024-0176 27 Mar 2024 South Yorkshire West
South Yorkshire Police Headquarters
Concerns summary Police officers lack sufficient training to recognise drug intoxication, overdose, mental health conditions, and the heightened risk of positional asphyxia in detainees. There's also no mandatory refresher training for constant observations.
Action taken summary South Yorkshire Police has tasked its Custody Training Manager to review current training and plans to add new content on drug intoxication, mental health conditions, and positional asphyxia to Custod
Maureen Owens
All Responded
2024-0177 27 Mar 2024 North Wales (East and Central)
Betsi Cadwaladr University Health Board
Concerns summary There is inadequate knowledge within the Health Board, including clinical and nursing staff, regarding the correct use and operation of the Adult Critical Care Service Cymru for urgent patient transfers.
Action taken summary Betsi Cadwaladr University Health Board disputes that the Adult Critical Care Transfer Service (ACCTS) was appropriate for the specific patient, as it is commissioned only for critical care transfers.
Michaela Hall
All Responded
2024-0183 27 Mar 2024 Cornwall and the Isles of Scilly
Devon & Cornwall Police Cornwall Council
Concerns summary Children and Adult Services failed to consider the family as a whole, lacked written rationale for care needs and safeguarding decisions, and neglected health-related enquiries despite signs of mental impairment.
Action taken summary Devon & Cornwall Police has implemented a new operational policy and associated training for force response officers since April 2024, and introduced a new auto transfer process to improve incident …
Craig Burfield
All Responded
2024-0181 26 Mar 2024 South Yorkshire West
Sheffield Children’s NHS Foundation Tru… Sheffield Teaching Hospital Trust NHS F…
Concerns summary There is currently no established adult care pathway, transition protocol from childhood to adulthood, or effective review process for patients with hydrocephalus shunts, risking fatal outcomes.
Action taken summary Sheffield Teaching Hospitals and Sheffield Children’s Foundation Trust have jointly agreed and implemented a Transition Policy and a Cross Trust Transition Pathway, supported by specialist transition
Jacqueline Cobain
All Responded
2024-0163 25 Mar 2024 London Inner (South)
South London and Maudsley NHS Foundatio…
Concerns summary A system flaw allowed a patient to submit concerning questionnaire responses after cancelling an appointment, but there was no protocol to alert clinicians to review these urgent responses outside the standard timeframe.
Action taken summary South London and Maudsley NHS Foundation Trust explicitly states they will not implement a new protocol to automatically follow up on cancelled appointments with concerning questionnaire responses. Th
Robert Prowse
All Responded
2024-0166 25 Mar 2024 Cornwall and the Isles of Scilly
Department of Health and Social Care
Concerns summary Systemic ambulance delays, directly linked to a lack of social care provision causing delayed hospital discharges, contributed to the death by preventing timely treatment and exacerbating emergency department overcrowding.
Action taken summary The Department of Health and Social Care published a 'Delivery plan for recovering urgent and emergency care services' to address ambulance response times and handover delays. Cornwall Partnership NHS
Christopher Sidle
All Responded
2024-0167 25 Mar 2024 Norfolk
Norfolk and Suffolk NHS Foundation Trust Department of Health and Social Care
Concerns summary Concerns remain regarding the crisis team's understanding of comprehensive assessments, mental capacity, and other services. There were also communication failures, insufficient telephone support, and an ongoing national mental health bed shortage.
Action taken summary Norfolk and Suffolk NHS Foundation Trust has developed a core competency framework for CRHTT assessors, and since September 2023, amended practice to follow up on cancelled appointments with concernin
Patricia Eyken
All Responded
2024-0172 25 Mar 2024 Cornwall and the Isles of Scilly
Department of Health and Social Care
Concerns summary Systemic ambulance delays, caused by insufficient social care provision leading to delayed hospital discharges and subsequent emergency department overcrowding, critically impacted timely access to life-saving treatment.
Action taken summary The DHSC outlines national initiatives, including a £250 million fund for local authorities that increased hospital discharges by 9%. It reports significant improvements in Category 2 ambulance respon
Alexander Lyalushko
All Responded
2024-0449 25 Mar 2024 Nottingham and Nottinghamshire
Nottinghamshire Healthcare NHS Foundati…
Concerns summary The initial serious incident review following death was inadequate, failing to identify crucial missed GP actions, mislabel improvements, and exclude family input, indicating a lack of thorough investigation and learning.
Action taken summary Nottinghamshire Healthcare NHS Foundation Trust has accepted the coroner's findings and is undertaking a further review and addendum to the incident report, which is nearing completion, to incorporate
Regina Ademiluyi
All Responded
2024-0161 22 Mar 2024 East London
Newham Social Care East London Foundation NHS Trust
Concerns summary Deficiencies in safeguarding reporting, failure to assess mental capacity, and lack of a carer assessment led to Regina being deprived of entitled domiciliary care. Little meaningful reflection or remediation followed her death.
Action taken summary The London Borough of Newham commits to a series of future actions, including incorporating mandatory pressure care training into the 2024/25 plan, reviewing and updating safeguarding referral forms a
Finlay Finlayson
All Responded
2024-0162 22 Mar 2024 East Sussex
EMIS Health Phoenix Partnership
Concerns summary The transfer of critical information was inefficient, posing risks to patient care.
Action taken summary TPP enabled functionality to support NHS England's policy change, introducing full GP registration (GMS) in prisons in the last two years. This allows for automatic electronic transfer of a prisoner's
Mary Jones
All Responded
2024-0159 21 Mar 2024 Cheshire
Amazon UK
Concerns summary Amazon continues to sell a "well known suicide book" which is easily accessible and quickly deliverable, despite awareness of its potential for harm and a previous coroner's intervention.
Action taken summary Amazon has reviewed the 'well known suicide book' against its content guidelines and decided not to remove it from sale, asserting its belief in freedom of expression. They highlight an …
Alan Davies
All Responded
2024-0160 21 Mar 2024 South Wales Central
Swansea Bay University Health Board Cardiff and Vale University Health Board HMP Cardiff +1 more
Concerns summary Critical failures included poor communication between healthcare and prison, inadequate discharge planning, lack of staff escort during transfer, and insufficient prison resources or policies for complex patient needs. Staff were also fatigued and felt unable to raise concerns.
Action taken summary The DHSC highlights significant national investments including £1 billion for 5,000 more hospital beds, achieved targets for over 11,000 virtual ward beds, and £1.6 billion for timely hospital dischar