2024

PFD Reports
Reports: 689 Areas: 67

98% response rate (above 62% average).

689 results
William Erskine
Partially Responded
2024-0204 17 Apr 2024 Manchester South
Communities & Local Government Ministry of Housing
Concerns summary Current building regulations do not mandate fixed window restrictors in high-rise residential buildings, including existing ones, allowing windows to open fully and posing a significant fall risk.
Action taken summary The Ministry considers current legislative arrangements for window safety to be proportionate and appropriate, and does not believe additional measures are needed. The Building Safety Regulator will b
Timothy Clayton
All Responded
2024-0206 17 Apr 2024 Surrey
NHS England St George’s Epsom and St Helier Group
Concerns summary Hospital discharge planning policy is inadequate, with clinicians erroneously relying on patient capacity to justify unsafe discharges without proper informed consent, exacerbated by bed pressures.
Action taken summary NHS England has already met and exceeded the target of 5,000 additional core general and acute beds to improve hospital flow, and provided £250 million for capital schemes. It is …
Edith Alden
All Responded
2024-0196 16 Apr 2024 Norfolk
Limes Care Home
Concerns summary Inconsistent fall risk assessments and care plans, coupled with staff lacking clarity on mitigation, meant high-risk residents were often unsupervised in communal areas or bedrooms, leading to preventable falls.
Action taken summary The Limes Care Home has updated care plans and risk assessments, provided staff training on falls mitigation, reviewed staffing allocations, and implemented assistive technology. They plan further res
Axel Price
All Responded
2024-0195 15 Apr 2024 West Sussex, Brighton and Hove
Department of Health and Social Care
Concerns summary A national lack of clear guidance and multi-agency understanding for vulnerable young people transitioning from child to adult mental health services leads to inadequate support and patients falling through service gaps.
Action taken summary DHSC is extending service models to create a comprehensive mental health offer for 0-25 year olds, aiming for an integrated approach across health, social care, education, and voluntary sectors, inclu
Stevyn Carr
All Responded
2024-0198 15 Apr 2024 Gateshead and South Tyneside
Northumbria Police
Concerns summary Inappropriate grading of vulnerable person incidents and severe lack of police resources led to significant delays in response and oversight, failing to provide timely assistance.
Action taken summary Northumbria Police has improved call handling and response times, enhanced vulnerability identification through THRIVE assessments and a new Vulnerability Oversight Team, and implemented a new operati
Darren Docherty
Partially Responded
2024-0197 14 Apr 2024 Staffordshire and Stoke on Trent
Local Authority for Stoke on Trent HMP Stoke Health
Concerns summary Prisoners released without accommodation are unable to access crucial GP and community mental health services, creating significant risks to their health and safety.
Action taken summary Stoke on Trent Council plans to review and update staff training regarding prison releases, enhance collaboration with HMPPS, and continue to link individuals to existing homelessness and health servi
Eleanor Smith
All Responded
2024-0193 12 Apr 2024 Northumberland
Northumbria Healthcare NHS Foundation T…
Concerns summary A significant 24-hour delay in antibiotic administration and difficulties with cannula siting raised concerns about the effective delivery of prescribed medication and the accuracy of medical records.
Action taken summary Northumbria Healthcare has revised its Medicine Policy (awaiting full ratification in July 2024) and plans to roll out new training on robust IV cannula documentation from July 2024. Improving the …
James Baxter
All Responded
2024-0194 12 Apr 2024 Berkshire
Department for Transport
Concerns summary Commercial medical exams for licence renewal bypass GP knowledge, and the system lacks proactive screening for asymptomatic cardiovascular disease or use of risk-based stratification, omitting vital health indicators.
Action taken summary The Department for Transport explains existing medical standards for driving and notes the suggestion for adding Hbac1 and cholesterol readings to D4 forms, stating a recent Call for Evidence on …
Scott Rider
All Responded
2024-0210 12 Apr 2024 Milton Keynes
HM Prison and Probation Services
Concerns summary The indefinite nature of IPP sentences traps prisoners, leading to feelings of hopelessness and challenging behaviours, raising concerns about inhumane treatment and future deaths if not reviewed.
Action taken summary HMPPS is pursuing legislative reform through the Victims and Prisoners Bill to reduce the qualifying period for IPP licence termination from 10 to 3 years, with a presumption of termination …
Sabina Wood
All Responded
2024-0214 12 Apr 2024 Blackpool and Fylde
Department of Health and Social Care Blackpool Teaching Hospital NHS Foundat…
Concerns summary The practice of preparing speculative discharge summaries before patient readiness, coupled with IT system flaws and a lack of clear policy, risks inaccurate medical information being disseminated to GPs.
Action taken summary Blackpool Teaching Hospitals is implementing a new eDischarge system with additional safeguards to prevent incomplete summaries, with full deployment expected by June 30th, 2024. In the interim, a saf
Cariss Stone
All Responded
2024-0191 10 Apr 2024 Somerset
Somerset Partnership NHS Foundation Tru…
Concerns summary Staff lacked clear understanding of patient observation policy, and ligature cutters were not routinely supplied in a ward with known self-harm risks, posing significant safety concerns.
Action taken summary Somerset NHS Foundation Trust has updated its Observation policy (May 2024) with additional training for staff on intermittent observations commencing in August 2024. They are also planning ligature m
Paul Dow
All Responded
2024-0192 10 Apr 2024 Manchester North
North West Ambulance Service NHS Trust Department of Health and Social Care
Concerns summary Emergency calls for a clear overdose and suicide attempt were inappropriately low-coded, lacked clinician involvement, and were not escalated despite the patient becoming unresponsive.
Action taken summary North West Ambulance Service has implemented a new process for overdose/poisoning calls, routing Category 3 calls to a Specialist Practitioner for further triage within 30 minutes, with escalation to
Joshua Delaney
All Responded
2024-0189 8 Apr 2024 London Inner (South)
NHS England
Concerns summary GPs are widely unaware of Propranolol's significant fatal overdose risk, leading to potentially dangerous prescribing practices for at-risk patients and increasing the chance of future deaths.
Action taken summary NHS England plans to issue communications to GPs reiterating that Propranolol is not recommended for anxiety by NICE and highlighting the risks of its administration. They are also engaging with …
Carole Mather
All Responded
2024-0190 8 Apr 2024 Manchester North
Department of Health and Social Care
Concerns summary A lack of overarching national guidance hinders health and social care practitioners in assessing mental capacity and applying legal frameworks for individuals with chronic alcohol dependence, risking their protection.
Action taken summary The Department of Health and Social Care noted the concerns regarding mental capacity assessment in chronic alcohol dependence and lack of guidance. It explained existing policy around the Mental Capa
Tracey Farndon
All Responded
2024-0186 5 Apr 2024 Birmingham and Solihull
Department of Health and Social Care University Hospitals Birmingham NHS Fou…
Concerns summary An overwhelmed emergency department with insufficient staff, coupled with staff's failure to recognize sepsis symptoms and critical low blood pressure, compromised patient safety.
Action taken summary The Department of Health and Social Care noted the concerns regarding ED crowding, sepsis diagnosis, and blood pressure assessment. It reported that University Hospitals Birmingham has committed to fu
Paul Templeton
All Responded
2024-0188 5 Apr 2024 Suffolk
Norfolk and Suffolk NHS Foundation Trust
Concerns summary The Trust seriously failed to recognize a patient's prolonged refusal to eat or drink as an active suicide attempt and an elevated suicide risk, indicating a systemic failure in risk assessment.
Action taken summary Norfolk and Suffolk NHS Foundation Trust has held a reflective Multi-Disciplinary Team Away Day for Willows ward staff, including case studies on food and drink refusal to enhance clinical risk …
Christopher Townsend
All Responded
2024-0283 5 Apr 2024 Worcestershire
Auto Cycle Union
Concerns summary The ACU's generic, pre-populated risk assessment for grass-track events and the lack of a mandatory event-specific safety plan for Club/National events create a significant risk of future deaths.
Action taken summary The Auto Cycle Union's Board of Directors will make a specific 'Safety Plan' document a mandatory requirement for all ACU permitted events starting from the 2025 season. The content of …
Michael Burke
All Responded
2024-0302 5 Apr 2024 Suffolk
East Suffolk and North Essex NHS Founda…
Concerns summary Inadequate systems meant falls risk assessments were not completed or handed over during ward transfers, failing to manage patient fall risks effectively.
Action taken summary East Suffolk and North Essex NHS Foundation Trust has amended handover documentation to include outstanding tasks and implemented safety huddles at shift change. They also conduct weekly matron checks
Tommy Gillman
All Responded
2024-0185 4 Apr 2024 Nottingham City and Nottinghamshire
Sherwood Forest Hospitals NHS Foundatio…
Concerns summary Insufficient paediatric nursing staff, inadequate documentation and action planning during handovers, and a non-robust system for recognizing acutely ill babies in ED compromise patient safety.
Action taken summary Sherwood Forest Hospitals NHS Foundation Trust has appointed a new Children and Young People Lead Nurse for the Emergency Department and developed a standardised handover proforma for staff. They have
Meha Carneiro
All Responded
2024-0187 3 Apr 2024 Nottingham City and Nottinghamshire
Sherwood Forest Hospitals NHS Foundatio…
Concerns summary Insufficient paediatric nurses, poor recognition of patient severity, inadequate PEWS escalation to senior doctors, and ineffective medical handover documentation compromised care in the Emergency Department.
Action taken summary Sherwood Forest Hospitals has updated its Paediatric triage document to require SBAR verbal handover, instructed all ED clinical staff on mandatory record keeping, and delivered mandatory training on
Andrew Ewin-Ripp
All Responded
2024-0175 2 Apr 2024 East London
Royal College of Physicians Royal College of General Practitioners NHS England
Concerns summary Lengthy neurology waiting times, absence of mandatory annual GP epilepsy reviews, lack of clear national guidance for long-term monitoring, and poor communication of critical post-discharge information risk patient safety.
Action taken summary NHS England clarifies that GP practices must follow NICE guidelines for annual epilepsy reviews and notes that many sites use patient-initiated follow-up schemes. The report has been shared with regio
Anne Hawkes
All Responded
2024-0178 2 Apr 2024 South Yorkshire East
Rotherham NHS Foundation Trust
Concerns summary A lack of automatic cardiology referral procedures led to sub-optimal cardiac failure management, and poor inter-departmental communication caused delayed and uncoordinated wound care.
Action taken summary The Trust has implemented a new process for timely cardiology referrals for inpatients and established a formal communication pathway for pressure ulcer management. Their Electronic Patient Record has
Robert Fuller
All Responded
2024-0179 2 Apr 2024 South Yorkshire East
Doncaster Royal Infirmary
Concerns summary Poor and inconsistent record keeping on a frailty unit, including lack of documentation for patient behaviour and professional assessments, prevented effective management and communication. There was also no system for agency staff to access policies.
Action taken summary DBTH is reviewing and refining its Enhanced Care Policy, developing bespoke observation documentation for cognitively impaired patients, and revising its Incident Management Policy for a Q3 2024 launc
Alan Soane
All Responded
2024-0180 2 Apr 2024 Inner North London
Department of Health and Social Care NHS England
Concerns summary A national shortage of Consultant Histopathologists resulted in an NHS Trust being unable to provide one for MDT meetings, leading to an incorrect cancer diagnosis. This poses a significant widespread risk to patients.
Action taken summary NHS England details the Long-Term Workforce Plan to expand education and training for histopathologists and is investing in pathology and imaging networks. They are also engaging with the North East …
Sarah Adams
All Responded
2024-0170 28 Mar 2024 Berkshire
Reading Borough Council Adult Social Ca… Cygnet Hospital Berkshire Healthcare NHS Foundation Tru…
Concerns summary Clinicians and practitioners involved in mental health inpatient discharge lack adequate training in the discharge process, particularly concerning complex issues arising from out-of-area admissions.
Action taken summary Cygnet Healthcare has provided 4.5-hour face-to-face training on care planning, risk assessment, and discharge processes to all multi-disciplinary team members at Cygnet Harrow, with annual refreshers