2024

PFD Reports
Reports: 689 Areas: 67

98% response rate (above 62% average).

689 results
Charlie Millers
All Responded
2024-0225 26 Apr 2024 Manchester North
Department of Health and Social Care
Concerns summary A critical lack of independent investigation for deaths of patients detained under the Mental Health Act results in ineffective reviews, lost learning, and no consistent oversight for rectifying systemic issues.
Action taken summary The department highlights the upcoming statutory medical examiner system, launching on 9 September 2024, which will provide independent scrutiny of non-coronial deaths in healthcare settings and aims
Ellen Mercer
All Responded
2024-0226 26 Apr 2024 Berkshire
Frimley Health NHS Foundation Trust NHS England National Institute of Clinical Excellen…
Concerns summary Hospital policy for VTE risk assessment is dangerously unclear, not requiring assessment in emergency departments and starting the 24-hour period only upon ward admission, despite long patient waits.
Action taken summary The Royal College of Emergency Medicine acknowledges the concerns regarding VTE risk assessment delays in EDs but states that assessing VTE risk for admitted patients is the responsibility of the …
Orlando Davis
All Responded
2024-0227 26 Apr 2024 West Sussex, Brighton and Hove
Department of Health and Social Care Royal College of Obstetricians and Gyna… Nursing and Midwifery Council +1 more
Concerns summary Midwives lacked awareness of the risk of hyponatremia in birthing women, leading to inappropriate fluid management, inadequate monitoring, and subsequent severe brain injury to the baby.
Action taken summary The Nursing and Midwifery Council is conducting Fitness to Practise investigations and has shared the report with the General Medical Council. They will also develop and publish a scenario on …
Ash Bannister
All Responded
2024-0219 25 Apr 2024 Leicester City and South Leicestershire
United Children’s Services
Concerns summary Critical safety failures included undocumented removal of ligature risk assessments, poor inter-home communication, and inconsistent "ad hoc" waking night cover lacking clear policy, leading to prolonged unsupervised periods.
Action taken summary The provided response is incomplete and does not contain sufficient information to determine the organisation's stance or actions.
Richard Carpenter
All Responded
2024-0221 25 Apr 2024 Wiltshire and Swindon
Department of Health and Social Care
Concerns summary Ambulance response targets are consistently missed due to chronic hospital handover delays and bed blocking caused by insufficient community care packages, increasing the risk of preventable deaths for patients requiring timely hospital transfer.
Action taken summary The Department of Health and Social Care highlights the NHS England Delivery Plan for urgent and emergency care, detailing £200m additional funding for ambulance trusts and £1bn for increasing hospita
Erik Marshall
All Responded
2024-0222 25 Apr 2024 South Yorkshire West
Cheshire and Merseyside Integrated Care…
Concerns summary A significant commissioning gap leaves high-risk 17-year-olds without essential sensory occupational therapy, as child services end at 16 and adult services only accept from 18.
Action taken summary NHS Cheshire & Merseyside Integrated Care Board recognises the commissioning gap for Occupational Therapy services for 16-18 year olds and intends to commission this service to cover young people up …
Jonathan Shaw
Partially Responded
2024-0223 25 Apr 2024 Manchester North
National Police Chiefs Council Home Office
Concerns summary UK Border Force lacks legal powers and national guidance to effectively seize or manage consignments of substances ordered for self-harm, with no mandatory notification or welfare checks before release.
Action taken summary The Home Office is actively exploring legislative and policy options to address the legal powers of Border Force to seize certain substances. It is engaging across government, including with the …
David Wellington
All Responded
2024-0233 25 Apr 2024 Black Country
Walsall MBC
Concerns summary A shared service road dangerously lacks designated pedestrian pathways, clear markings, or warning signs. Obstructions like bins and parked vehicles further reduce visibility and hinder emergency vehicle access.
Action taken summary Walsall Council acknowledges the concerns regarding pedestrian safety on a service road and is exploring a potential scheme for a new footway. However, it highlights significant legal and practical di
Olayemi Kehinde
All Responded
2024-0218 24 Apr 2024 East London
North East London Foundation Trust
Concerns summary Concerns arose regarding staff's ability to identify serious incidents during supervised Section 17 leave and the Trust's failure to conduct a proper governance investigation into the incident.
Action taken summary NELFT has implemented new guidance and mandatory training for staff supervising S.17 leave and responding to serious incidents. They have also adopted the Patient Safety Incident Response Framework (P
Nicholas Harrison
All Responded
2024-0224 24 Apr 2024 Swansea Neath and Port Talbot
Swansea Bay University Health Board NHS Wales City and County of Swansea
Concerns summary The Approved Mental Health Practitioner service repeatedly failed to conduct legally compliant Mental Health Act assessments, including insufficient collateral information gathering and inadequate medical attendance, despite family requests.
Action taken summary The Welsh Government is setting national standards for risk assessment and discharge planning, with health board planning meetings due by mid-July 2024. It is also seeking assurances from the UHB …
Derek Hand
All Responded
2024-0580 24 Apr 2024 Derby and Derbyshire
Scottish Dental Clinical Effectiveness …
Concerns summary Current dental guidance for patients on Clopidogrel lacks requirements for pre-procedure clotting function checks, posing a risk of excessive post-dental procedure bleeding for these individuals.
Action taken summary NHS Education for Scotland confirms that blood tests to predict excess bleeding in patients on Clopidogrel were considered during guidance development, but no suitable or reliable test equivalent to I
Emmanuel Ladapo
No Identified Response
2024-0215 23 Apr 2024 Inner North London
Camden and Islington NHS Foundation Tru…
Concerns summary Mental health services showed a lack of engagement with the patient's family and psychiatrists repeatedly failed to inquire about suicidal ideation during periods of clinical deterioration, despite prior similar omissions.
Ashley Crews
Partially Responded
2024-0216 23 Apr 2024 Manchester City
Independent Office for Police Conduct Greater Manchester Police College of Policing
Concerns summary The absence of a local policy regarding the use of handcuffs when executing arrest warrants raises a safety concern.
Action taken summary Greater Manchester Police acknowledges the lack of a specific policy for handcuff use during arrest warrants but states it is impractical to offer such specific instruction due to the wide …
Ronald Spencer
Partially Responded
2024-0217 23 Apr 2024 Birmingham and Solihull
Department of Health and Social Care NHS Birmingham and Solihull Integrated … University Hospitals Birmingham NHS Fou… +1 more
Concerns summary Persistent and inadequately addressed national NHS staffing shortages, intensified by chronic "winter pressures," lead to significant treatment delays and avoidable deaths, exacerbated by a lack of cohesive, long-term planning.
Action taken summary NHS England is implementing the national Long-Term Workforce Plan to address staffing shortfalls over the next 15 years through expanded education, training, and recruitment. They are also continuing
Nuliyati Businje
All Responded
2024-0441 23 Apr 2024 Cheshire
Department of Health and Social Care National Institute for Health and Care …
Concerns summary DVT risk assessment tools inadequately assess mobile or psychiatric patients, and clinicians lack awareness that observations can normalise despite a persistent clot, leading to missed diagnoses and increased VTE risk.
Action taken summary NICE clarifies that its guideline on VTE risk assessment does not recommend a specific tool, only that clinicians should use one from a national body or peer-reviewed source, and can …
Angela Carpos
All Responded
2024-0211 22 Apr 2024 Inner North London
MiHomecare
Concerns summary Care home staff lacked adequate training and awareness to recognise aspiration pneumonia, and the company's training quality and policy knowledge were insufficient.
Action taken summary Mi Homecare has restructured its Learning and Development team to ensure clinically led content and now requires all trainers to be "train the trainer" qualified. They have updated mandatory induction
Chanyang Li
All Responded
2024-0212 22 Apr 2024 Inner North London
Scape Living Student Accommodation
Concerns summary Student accommodation windows lacked adequate restrictors, enabling a fatal fall from a sixth-story, highlighting a failure to address the known risk of students falling from windows.
Action taken summary Scape Operations Ltd disputes the concern, stating that all windows at Scape Bloomsbury were fitted with restrictors in 2018 in line with the National Code of Standards, and that these …
David Carpenter
All Responded
2024-0213 22 Apr 2024 Coventry and Warwickshire
Dennis Eagle Ltd
Concerns summary Widespread bin lorries contain significant design flaws, particularly in the automatic bin lift system, creating a foreseeable risk of workers being inadvertently lifted into the hopper and causing death, with slow and optional safety updates.
Action taken summary Dennis Eagle has introduced new warning decals and updated automatic bin-lift controls with a 2-second time delay on all new refuse collection vehicles produced since April 2024. These upgrades, along
Richard Hardman
Partially Responded
2024-0207 19 Apr 2024 Manchester South
NHS England Greater Manchester Integrated Care
Concerns summary The absence of a clear mechanism for a single lead practitioner to coordinate and integrate care across various medical disciplines and hospital sites in complex cases poses a risk.
Action taken summary NHS GM recognises the need to appoint Care Coordinators for patients with complex medical needs and utilizes existing mechanisms like a joint care record and multidisciplinary team meetings. NHS Engla
Archie Bruce
All Responded
2024-0205 18 Apr 2024 West Yorkshire (Western)
Rugby Football League
Concerns summary The Rugby Football League's Welfare Policy allows clubs outside the Super League to relax illicit drug education and conduct rules, risking young players who need consistent guidance due to their immaturity.
Action taken summary The RFL has already introduced changes to its policies and procedures since Archie's death through its annual review process. They will also review their Overseas Code of Conduct this year …
Michael Briggs
All Responded
2024-0208 18 Apr 2024 Derby and Derbyshire
National Institute for Health and Care …
Concerns summary Dentists in England and Wales face limited and conflicting guidance on antibiotic prophylaxis for patients at high risk of infective endocarditis, leading to inconsistency and potential patient harm.
Action taken summary NICE explains that its current guideline (CG64) does not routinely recommend antibiotic prophylaxis for dental procedures but allows for clinical judgment. They have committed to review the current ev
Alexander Reid
All Responded
2024-0209 18 Apr 2024 West Yorkshire (Eastern)
Vision and Cegedim NHS England BMA and RCGP +2 more
Concerns summary An incorrect BMI entry in GP records led to the deceased being wrongly identified as vulnerable for early COVID-19 vaccination. The system lacked validation rules to challenge such data errors, contributing to his death.
Action taken summary Cegedim explains the existing 'hard' and 'soft' validation rules for data entry in Vision clinical systems, noting that enhanced functionality to consider patient age for BMI calculation is not an …
Jade Griffiths-Jones
All Responded
2024-0201 17 Apr 2024 Birmingham and Solihull
NHS England Department of Health and Social Care Birmingham Integrated Care Board
Concerns summary West Midlands Ambulance Service consistently misses response targets due to chronic hospital handover delays, significantly compromising ambulance availability and posing a risk to patient lives.
Action taken summary NHS England prioritised improving ambulance performance in 2023/24 through a delivery plan that included increasing ambulance capacity, improving hospital flow, reducing handover delays, and speeding
Thomas Wakefield
All Responded
2024-0202 17 Apr 2024 Cheshire
NHS England
Concerns summary Guidance for abdominal aortic aneurysm and acute pancreatitis lacks caution about their diagnostic overlap, risking fatal misidentification, even when imaging is advised for diagnostic uncertainty.
Action taken summary NHS England states that the responsibility for clinical guidelines on AAA and acute pancreatitis falls outside its remit. However, it clarified that existing guidance from NICE, RCEM, and BSG already
Margaret Burman
All Responded
2024-0203 17 Apr 2024 Wiltshire and Swindon
NHS England Department of Health and Social Care
Concerns summary Hospital wards lack adequate staffing for falls prevention, particularly for high-risk patients, exacerbated by bed blocking from medically stable patients awaiting community care, leading to an increased risk of falls.
Action taken summary NHS England states that national leadership has already developed guidance and toolkits for falls risk assessment. Following this report, regional colleagues will be asked to engage with the local sys