2024

PFD Reports
Reports: 689 Areas: 67

98% response rate (above 62% average).

689 results
James Furlong, Joseph Ritchie-Bennett and David Wails
All Responded
2024-0276 20 May 2024 Central Criminal Court
Home Office Ministry for Justice Berkshire Healthcare NHS Foundation Tru… +4 more
Concerns summary No specific concerns were detailed in the provided text, only a general statement about "The Failures that Contributed to the Deaths".
Action taken summary NHS England, jointly with HMPPS, issued guidance in June 2022 to increase engagement of Prison Integrated Healthcare Teams in Pathfinder. Regional colleagues have been asked to engage with relevant Tr
Miriam Stone
All Responded
2024-0277Deceased 20 May 2024 Derby and Derbyshire
Derbyshire Healthcare NHS Trust
Concerns summary Mental health unit admissions during staff handovers led to confusion over task allocation and risk assessment responsibility, exacerbated by the lack of a formal policy to manage or avoid admissions at these times.
Action taken summary Derbyshire Healthcare NHS Foundation Trust has formally amended its Acute Inpatient Mental Health Services policy to include best practice guidance on avoiding patient admissions during staff shift ha
Jada Monoja
All Responded
2024-0269 17 May 2024 Inner North London
South London and Maudsley NHS Department of Health and Social Care NHS England
Concerns summary An online risk assessment tool is not systematically updated or used per policy, resulting in incomplete and potentially misleading patient risk assessments, hindering effective management.
Action taken summary NHS England acknowledges the concerns regarding risk assessment tool usage and notes that its Suicide Prevention Strategy includes actions to improve risk management and safety planning. It also highl
Jonathan Szczepanski
All Responded
2024-0271 17 May 2024 Lincolnshire
Lincolnshire Integrated Care Board
Concerns summary Inadequate local guidance, software warnings, and discharge documentation regarding NSAID prescribing risks, including PPI use, failed to alert prescribers to critical considerations.
Action taken summary Lincolnshire ICB plans to add a statement to the Lincolnshire Formulary and highlight NICE guidelines in newsletters and forums to address lack of guidance. They will also work with the …
Lily Jahany
All Responded
2024-0273 17 May 2024 Leicester City and South Leicestershire
Leicestershire Partnership Trust Student Roost
Concerns summary Student accommodation staff lacked mandatory first aid training despite residents' self-harm, and mental health teams failed to effectively gather crucial information from private psychiatrists for risk assessment, hindering comprehensive care.
Action taken summary Student Roost has invested significantly in resident wellbeing, creating a team of advisors and training over 70 staff as Mental Health First Aiders. Following an analysis, it will train an …
Antony Waring
All Responded
2024-0399 17 May 2024 Lancashire & Blackburn with Darwen
East Lancashire Hospitals Trust
Concerns summary A highly inappropriate surgical technique for suprapubic catheter insertion in a complex patient led to bowel perforation, compounded by inadequate use of imaging guidance and specialist consultation despite known risks.
Action taken summary The Trust's Standard Operating Procedure (SOP) for 'Minimising the risks of supra-pubic catheter insertion in complex cases' has been approved and ratified. They have also introduced changes to clinic
Luke Pearce
Partially Responded
2024-0270 16 May 2024 Staffordshire and Stoke on Trent
HM Prison and Probation Service Swinfen Hall Ministry of Justice
Concerns summary Staff lack timely training and guidance on appropriate cell entry during medical emergencies and correct use of Code Blue/Red communications, risking delayed or improper responses.
Action taken summary HMPPS launched a new national video in January 2024 on emergency response, including cell entry and Code Blue/Red use, which has been delivered to new officers and is being shown …
Gary Ash
All Responded
2024-0228 15 May 2024 East London
Royal Colleges of Anaesthetists Department of Health and Social Care
Concerns summary Significant gaps in general medical knowledge exist regarding neuroleptic malignant syndrome management, Dantrolene's adverse effects (pulmonary oedema, drug interactions), and the diagnosis of serotonin syndrome.
Action taken summary The Royal Colleges acknowledge that anaesthetists and intensivists are taught about neuroleptic malignant syndrome and serotonin syndrome in postgraduate training. They plan to use their Patient Safet
Benjamin Sulzbacher
Partially Responded
2024-0439 15 May 2024 Manchester North
Priory Group Department of Health and Social Care
Action taken summary The Department of Health and Social Care clarified that patients should not lose their right to access NHS services by accessing private mental health care. They provided a list of …
Margaret Clement
All Responded
2024-0261 14 May 2024 Lancashire and Blackburn with Darwen
East Lancashire Teaching Hospitals
Concerns summary Inadequate nursing records and handovers, coupled with doctors' poor task prioritisation, resulted in failures to request timely medical reviews and urgent clinical assistance for a patient with a significant bleed.
Action taken summary East Lancashire Hospitals has implemented an enhanced nursing documentation audit tool, a Ward Manager Dashboard, and a new electronic task management system for doctors. They also developed a Consult
Charlie Hopkins and William Robinson
Partially Responded
2024-0262 14 May 2024 Surrey
Motor Ombudsman Driver and Vehicle and Standards Agency Department for Transport
Concerns summary Deficient MOT and car service procedures fail to detect critical airbag warning light and module faults, risking deaths. Also, insufficient safety measures for young, new drivers contribute to road risks.
Action taken summary The DVSA acknowledges receipt of the Regulation 28 report and states that the Department for Transport will be responding on its behalf.
Carol Divall
All Responded
2024-0263 14 May 2024 East Sussex
East Sussex Healthcare NHS Trust
Concerns summary Basic nursing failures including inadequate oral care, mobilisation, and pressure sore management led to severe deterioration. A misleading discharge summary and insufficient root cause analysis further compounded the issues.
Action taken summary East Sussex Healthcare has implemented electronic systems for mouthcare and nutrition assessments and updated its Deteriorating Patient Policy. They have also developed a comprehensive Patient Flow do
James Pearson
No Identified Response
2024-0266 14 May 2024 Birmingham and Solihull
University Hospitals Birmingham NHS Fou…
Concerns summary Lack of documented observations, insufficient doctor staffing for multiple critical patients, and delayed access to blood products hindered timely intervention, contributing to a patient's rapid deterioration and cardiac arrest.
Sally Poynton
Partially Responded
2024-0267 14 May 2024 Cornwall and the Isles of Scilly
Cornwall Council Cornwall & Isles of Scilly Integrated C… Department of Health and Social Care +1 more
Concerns summary An inaccurate discharge summary, failure to involve family in patient history-taking, and absence of a clear follow-up plan for a patient with emerging mental illness who declined treatment, created significant care gaps.
Action taken summary The DHSC deferred specific patient care concerns to the local ICB and reported the publication of new statutory guidance for mental health discharge planning. They also outlined national progress in …
Elvon Morton
All Responded
2024-0258 13 May 2024 East London
Department of Health and Social Care Barts Health NHS Foundation Trust
Concerns summary Critical decisions were poorly documented, workload pressures led to a "coping culture," sedation decisions were flawed, and governance failed to identify and review a serious incident, compromising patient safety.
Action taken summary The Department of Health and Social Care acknowledges the coroner's concerns regarding Mr Morton's care but states that the issues are primarily for Barts Health NHS Foundation Trust to address. …
Ben Harrison
All Responded
2024-0256 10 May 2024 North Wales (East and Central)
BOC Limited
Concerns summary Oxygen cylinders with a confusing two-valve system led to delayed oxygen delivery during resuscitation. Despite repeated incidents and training, the design remains unsafe for high-pressure medical emergencies.
Action taken summary BOC is working with the MHRA to review regulatory requirements for integral valved oxygen cylinders and clarify roles and responsibilities, intending to meet to discuss design and supply to address …
Paul Day
All Responded
2024-0274 10 May 2024 Derby and Derbyshire
Ministry of Justice
Concerns summary Prison CPR guidance, particularly the inclusion of rigor mortis as an exclusion, is inappropriate for untrained staff in non-24-hour healthcare facilities, risking missed opportunities for life-saving resuscitation.
Action taken summary HMPPS acknowledges that its CPR guidance for prison officers regarding rigor mortis is less prominent than it could be and that officers are not expected to diagnose it. HMPPS will …
Terence Manning
Partially Responded
2024-0495 10 May 2024 Blackpool & Fylde
BLACKPOOL HADDON COURT REST HOME
Concerns summary Inaccurate record-keeping, due to carers transposing details from other residents, led to incorrect dietary information for a resident, posing a risk to future patient safety.
Action taken summary Haddon Court Rest Home has reminded all staff about the importance of accurate record-keeping, particularly regarding the 'repeat functionality' in their software. They have also contacted their softw
Samantha Angel
All Responded
2024-0253 9 May 2024 Hampshire, Portsmouth and Southampton
Queen Alexandra Hospital
Concerns summary Delays in resolving a workplace investigation, combined with the public disclosure of allegations among colleagues, caused severe distress. The system failed to accelerate the process despite the evident harm.
Action taken summary Portsmouth Hospitals University NHS Trust has implemented several improvements to its HR investigation processes, including a new HR governance process, a manager's toolkit, and new training for staff
Brandon Turner
All Responded
2024-0254 9 May 2024 Cornwall and the Isles of Scilly
CIOS ICB Department of Health and Social Care
Concerns summary Severe staff shortages in mental health services, a lack of crisis care alternatives for complex PTSD/EUPD patients, and a two-year waiting list for autism assessments pose significant risks.
Action taken summary The Department of Health and Social Care acknowledges concerns about staff shortages, noting national progress in growing the mental health workforce and the NHS Long Term Workforce Plan's ambitions.
Linda Heath
All Responded
2024-0255 9 May 2024 East Riding and Hull
Hull University Teaching Hospital St Andrew’s Surgery Hull Nursing and Midwifery Council +3 more
Concerns summary Inadequate hospital discharge summaries and a lack of GP follow-up procedures for recently discharged patients led to missed referrals for critical care. There was also an over-reliance on private care with insufficient oversight.
Action taken summary St Andrews Surgery has implemented measures including mandatory use of the SystmOne task functionality for improved internal communication and monitoring, and has provided additional training on recor
Bobilya Mulonge
All Responded
2024-0250 8 May 2024 Manchester South
Department of Health and Social Care
Concerns summary Persistent delays in paramedics attending Category 2 calls are caused by ambulances being unable to clear Accident and Emergency departments promptly.
Action taken summary The Department of Health and Social Care acknowledges the concerns about ambulance response times and A&E handover delays, outlining existing national initiatives like the 'Delivery plan for recoverin
John Bass
All Responded
2024-0251 8 May 2024 Surrey
Surrey County Council
Concerns summary Inadequate guidance for highway inspectors on vegetation encroachment on pavements and infrequent inspections of busy footpaths pose an ongoing risk to public safety.
Action taken summary Surrey County Council disputes the need for changes to its inspection guidance for encroaching vegetation, stating pavements are for pedestrians and their policy reflects this. They also maintain that
Zarah Ravn
All Responded
2024-0252 8 May 2024 Surrey
Ashlea Medical Practice
Concerns summary A systemic failure to conduct annual mental health and medication reviews for patients with severe mental illness, alongside a lack of risk assessment and follow-up for deteriorating mental health, created significant safety risks.
Action taken summary Ashlea Medical Practice has implemented a new protocol for Severe Mental Illness (SMI) annual reviews and a new Hormone Replacement Therapy (HRT) prescribing policy since April 2024. They have also …
Sean O’Connor
All Responded
2024-0257 8 May 2024 Inner North London
Canary Wharf Management Limited
Concerns summary The lack of mandatory checks for lone workers and failure to integrate safety discussions about required checks into routine worker briefings increased the risk of harm.
Action taken summary Canary Wharf Management will trial a new system from July 2024, adding a mandatory prompt for contractors to request welfare checks for lone workers, which, if requested, will be conducted …