2026
PFD Reports
Reports: 191
Areas: 58
70% response rate (above 63% average).
Ruairi Stewart
All Responded
2026-0138
10 Mar 2026
Cheshire
Alternative Futures Group
Concerns summary (AI summary)
Failures include inadequate MDT input and inaccurate reports, lack of accountability for drug testing, poor documentation of leave decisions and substance misuse, and a deficient post-incident investigation.
Action Taken
(AI summary)
• An updated standard operating procedure has been implemented requiring MDT scheduling to take account of named nurse availability.
• Where attendance of an individual’s named nurse is not possible, an appropriate alternative clinician is required to physically attend in their place, preparing with the patient beforehand.
• Attendance at MDTs by a patient’s named nurse, or an alternative, is formally recorded, with ongoing compliance monitored through routine monthly audits by a senior practitioner.
Taylor Maddox
All Responded
2026-0136
9 Mar 2026
Devon, Plymouth and Torbay
North Devon Council
Concerns summary (AI summary)
Psychiatric patients discharged from hospital face inadequate housing support due to poor communication with housing services and assessment processes that do not sufficiently account for mental health vulnerabilities.
1 response
from North Devon District Council
Terrence Frost
All Responded
2026-0135
9 Mar 2026
Suffolk
East Suffolk & North Essex NHS Trust
Concerns summary (AI summary)
GPs and internal hospital staff experienced significant difficulties contacting the Medical Assessment Unit and A&E to pre-alert them about seriously unwell patients, causing dangerous delays in assessment.
Action Taken
(AI summary)
• The Trust implemented a new electronic patient record system in October 2025.
• This system allows internal users to send secure messages to each other on patient records, creating a new line of communication internally.
• This has reduced the pressure for response from the medical team for the Medical Assessment Unit by providing an alternative means of communication for internal users.
Asher Blackman
All Responded
2026-0133
6 Mar 2026
North London
Central London Community Healthcare NHS…
Concerns summary (AI summary)
District Nurses failed to record next of kin details and the 'no access' policy was inadequate, lacking provision for police involvement when a patient's life was at risk.
Action Taken
(AI summary)
• The Trust has undertaken a review of District Nursing referral forms, initial assessment documentation, and clinical system configurations.
• Next of kin and emergency contact details are now mandatory fields and are completed at triage where the information is available.
• The Trust has undertaken a programme of Trust‑wide engagement events to review clinical practice and the application of the ‘No Access: Not Seen: Disengagement Policy’.
Kay Wilson
All Responded
2026-0132
6 Mar 2026
County Durham and Darlington
Durham County Council
Concerns summary (AI summary)
An unguarded breach in a stone wall provides unrestricted public access to a dangerous 9-meter vertical drop onto rocks and the river below.
Action Taken
(AI summary)
• Officers from the council’s health and safety team attended the location to inspect the breach in the stone wall.
• A site-specific risk assessment for the site had been previously undertaken by council officers for this area and this followed national guidance and methodology; this previous assessment was reviewed and updated to reflect the findings from the inquest.
• The council will install a steel fencing section to fully close the gap in the existing stone wall and prevent unrestricted public access to the drop below.
Alan Tomlinson
All Responded
2026-0131
6 Mar 2026
Gwent
Cardiff and Vale University Health Board
Concerns summary (AI summary)
A pacemaker clinic failed to refer a visibly unwell patient with high thresholds to cardiology, contributed to a delayed diagnosis. Concerns include lack of referral guidance, limited physiologist knowledge, and inconsistent clinical data communication.
Action Taken
(AI summary)
• A revised escalation and referral protocol has been implemented within the Cardiac Device Clinic.
• A mandatory referral trigger is now in place if a device has lost a twofold safety margin, documented in the "Managing the Unwell Patient Standard Operating Procedure".
• The Standard Operating Procedure has been shared with all Physiologists and will be presented at the departmental Quality and Safety meeting on the 13th of May.
Joanna Hillard
All Responded
2026-0128
5 Mar 2026
Somerset
Department of Health and Social Care
Concerns summary (AI summary)
The Mental Capacity Act 2005 and current understanding fail to adequately recognise how controlling and coercive behaviour can impair a person's decision-making ability.
1 response
from Department of Health and Social Care
Oriel Vasey
All Responded
2026-0124
4 Mar 2026
Sunderland
NHS North East and North Cumbria Integr…
Concerns summary (AI summary)
An unchanged ICB form, intended for financial decisions, incorrectly includes an allergy section. This led to inaccurate clinical records and suboptimal patient care, with a risk of recurrence as the process remains unaddressed.
Action Taken
(AI summary)
• The standard ICB Nursing Needs Assessment form has been re-issued to Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW).
• The ICB has requested that CNTW remove the allergy section from their version of the form.
• The ICB will work with CNTW to ensure that staff are aware of the correct form to use and the importance of accurate record keeping.
Mark Hughes
All Responded
2026-0123
4 Mar 2026
Manchester South
Greater Manchester Mental Health NHS Fo…
Concerns summary (AI summary)
Systemic delays in urgent mental health referrals to Home Based Treatment Teams, combined with the inability of general practice professionals to make direct referrals for high-risk patients, created dangerous gaps, particularly over weekends.
Action Taken
(AI summary)
• The Trust carried out a review of care and treatment and identified learning with an action to explore whether a PCN can refer directly to HBTT.
• Mental health practitioners based in general practice, such as PCN’s, can refer directly into HBTT in all boroughs of the Trust.
Wendy Boddington
All Responded
2026-0121
3 Mar 2026
Derby and Derbyshire
NHS Derby and Derbyshire Integrated Car…
Concerns summary (AI summary)
A significant number of patients on long-term, high-dose opiate/opioid prescriptions lack support to reduce or stop medication. There is an absence of specialist services for dependence and no clear regional or national strategies to address this widespread issue.
1 response
from NHS Derby and Derbyshire Integrated Care Board
Louis Saunders
All Responded
2026-0130
27 Feb 2026
East Sussex
NHS England
Concerns summary (AI summary)
Poor communication and coordination between private ADHD clinics and NHS GPs led to duplicate prescriptions for different medications, risking patient confusion and potential harm.
1 response
from NHS England
Maisie Almond
All Responded
2026-0119
27 Feb 2026
Manchester South
Department of Health and Social Care
NHS Blood and Transplant Service
Concerns summary (AI summary)
A national shortage of donor livers, particularly for "super urgent" children, is exacerbated by clinical guidance. This has led to extended waiting times, significantly increasing the risk of lives being lost due to organ unavailability.
2 responses
from NHS Blood and Transplant Service, Department of Health Social Care
Yunus Hoque
All Responded
2026-0113
26 Feb 2026
Manchester South
North West Ambulance Service
Concerns summary (AI summary)
NWAS failed to communicate significant ambulance delays to callers, even when a patient's condition deteriorated from Category 2 to 1. This lack of follow-up risks further deaths.
Action Taken
(AI summary)
• NWAS has implemented a number of steps to ensure more accurate estimated time of arrival information is provided to callers.
• Estimated times of arrival are now provided based on information from each of the areas within the Trust: North Cumbria, South Cumbria and Lancashire, Greater Manchester, and Cheshire and Merseyside.
Lesley Krommendijk
All Responded
2026-0109
25 Feb 2026
Manchester South
Stockport NHS Foundation Trust
Concerns summary (AI summary)
Discharge assessment processes led to an unrealistic impression of the patient's mobility, potentially compromising patient safety.
1 response
from Stockport NHS Foundation Trust
Patrick Griffin
All Responded
2026-0114
24 Feb 2026
Manchester South
Caring UK
Concerns summary (AI summary)
A patient with advanced dementia became dehydrated and severely constipated at a care facility, despite recognized needs for dietary, fluid, and personal care support.
Action Taken
(AI summary)
• The organisation has thoroughly investigated the concerns and reflected seriously upon the contents of the report, the evidence heard, and the findings made at the inquest.
• Investigations and remedial actions commenced earlier following the identification of concerns and actions to be taken, as part of agreed lessons learned outcomes, with the approval of the Tameside Safeguarding Team in August and September 2025.
• The following actions have been incorporated and discussed across the wider organisation as part of our approach to continuous quality improvement and lessons learned following a full audit of the service by the senior management team and a thorough investigation.
Susan Samson
All Responded
2026-0112
23 Feb 2026
County Durham and Darlington
County Durham & Darlington NHS Foundati…
Concerns summary (AI summary)
A patient was discharged home without consistently demonstrating safe stair use, and the current policy would allow this to recur, posing a future fall risk.
2 responses
from Darlington Borough Council, County of Durham and Darlington NHS Foundation Trust
Sean Williams
All Responded
2026-0105
20 Feb 2026
Inner North London
Metropolitan Police Service
Serco Prison Transport Services
Concerns summary (AI summary)
A custody nurse failed to take vital signs before prescribing medication. Serco staff critically delayed first aid, didn't use emergency alerts, and couldn't provide their location to emergency services.
Noted
(AI summary)
• Operational reminders have been issued reminding Custody Officers to ensure medical requests are made.
• A new protocol for 'case finding' was implemented in November 2025, where the HCP on duty runs through the custody whiteboard with the Grip Sergeant and checks if there are any detainees who may have unmet medical needs.
Alan Crabtree
All Responded
2026-0103
20 Feb 2026
Cheshire
Greater Manchester Medicines Management…
Concerns summary (AI summary)
Outdated methotrexate guidelines recommend a sub-therapeutic dose and create ambiguity in responsibilities between healthcare providers, risking fatal delays in toxicity management.
Noted
(AI summary)
• The Shared Care Protocol (SCP) includes a section that explains how methotrexate doses should be managed once a hospital specialist has started treatment.
• The protocol states that methotrexate should be prescribed at 7.5–25 mg once weekly according to hospital instructions, with an initial dose of 5–15 mg once weekly, titrated upwards by 2.5–5 mg every 2–6 weeks according to response, with a typical maintenance dose up to 20 mg per week, and in some circumstances up to 25 mg per week.
• The protocol also specifies that only 2.5 mg tablets should be prescribed, which is a recognised national safety measure intended to minimise the risk of dosing errors with methotrexate.
Jane Fenwick
All Responded
2026-0104
19 Feb 2026
Northamptonshire
Department of Health and Social Care
NHS England
Concerns summary (AI summary)
A patient with multiple choking risk factors was not referred for Speech and Language Therapy due to high intervention thresholds and long waiting lists, despite a care plan recommending observation.
Noted
(AI summary)
• Department officials made enquiries with the Care Quality Commission (CQC), North Northamptonshire Council (NNC), and the Chair of the Northamptonshire Safeguarding Adults Board (NSAB) to gain insight into why Mrs. Fenwick was not referred to Speech and Language Therapy (SALT) and any follow-up actions.
• The Department of Health and Social Care launched the Adult Social Care Learning and Development Support Scheme (LDSS) in September 2024, providing funding for care staff to undertake relevant courses and qualifications.
Jacqueline Joseph
All Responded
2026-0102
19 Feb 2026
Bedfordshire and Luton
Luton Community Housing Ltd
Concerns summary (AI summary)
The housing association property had two incorrectly installed battery-operated smoke alarms, posing a fire safety risk.
1 response
from Squared
Martin Ormond
All Responded
2026-0098
17 Feb 2026
Blackpool & Fylde
Broomwell Health Watch LYD
Crescent Surgery
Concerns summary (AI summary)
A GP made critical decisions without full information, and there was no effective process to ensure updated or additional reports reached the GP before patient management decisions.
Action Taken
(AI summary)
• The organisation has instructed all relevant staff that if an ECG shows significant abnormalities that may warrant an A&E admission and an amendment is made that adds to the urgency, then in such cases, in addition to sending an email, they should also always try to call the surgery to notify them.
• This message has been communicated to all relevant staff on the 20th April 2026. • The Practice has updated its Standard Operating Procedure (SOP) to ensure that any amendments to ECG reports are recorded clearly within the patient’s medical records and reviewed by the On Call GP on the day they are received.
• The Practice has updated its Standard Operating Procedure (SOP) to ensure that any amended urgent ECG reports are logged as a Significant Event and immediately flagged to the Practice Manager for internal review.
• The Practice has updated its Standard Operating Procedure (SOP) to ensure that such incidents are also uploaded onto Ulysses, the ICB incident reporting system, to ensure commissioners are formally notified and wider system learning can take place.
Edward Hands
All Responded
2026-0097
17 Feb 2026
Bedfordshire and Luton
HMP Bedford
Ministry of Justice
Northamptonshire Healthcare Foundation …
Concerns summary (AI summary)
Confusion and differing policies between prison and healthcare staff regarding prisoners under the influence led to inadequate observation, failed recognition of clinical deterioration, and delayed medical assessment.
Noted
(AI summary)
• A common, local protocol for managing those suspected to be under the influence of illicit substances (UTI) at HMP Bedford has been agreed and implemented with the Prison Governor and Head of Safety.
• The protocol clearly articulates the roles, responsibilities, and expectations of both healthcare and prison staff in the identification, assessment, and management of those suspected to be UTI.
• The protocol makes it clear when prison staff should escalate to healthcare staff and states that healthcare staff are responsible for taking the lead on • HMP Bedford and NHFT carried out a joint review of the UTI policies and protocols in place, resulting in the removal of any previous conflicting guidance and implementation of a single UTI protocol.
• The updated protocol has been issued to all prison and healthcare staff through structured briefings, written notices, daily meeting updates, and daily checks.
• A newly appointed substance misuse lead carries out daily assurance and visits all suspected UTI cases, ensuring consistency between operational and healthcare colleagues and consistent adherence to the UTI protocol.
Benjamin Websdale
All Responded
2026-0094
17 Feb 2026
West Sussex, Brighton and Hove
National Police Chiefs Council
Concerns summary (AI summary)
There's no national recording of police officer suicides during misconduct investigations, preventing identification of risk and support needs. Also, not all police forces have implemented trauma education campaigns.
Action Taken
(AI summary)
• The NPCC has been collating near real time suspected suicide surveillance data since January 2022, facilitated through the NPCC Suicide Prevention Steering Group and formulated from data returns provided by police forces in England, Scotland, and Wales.
• Data returns are voluntary and used for Police Officer and Police Staff deaths by suspected suicide over recent years.
• The NPCC is working with the College of Policing to develop a national curriculum for trauma awareness training for police officers.
Geoffrey Gudgeon
All Responded
2026-0095
16 Feb 2026
Cornwall & the Isles of Scilly
Cornwall & Isles of Scilly Integrated C…
Royal Cornwall Hospitals NHS Trust
Concerns summary (AI summary)
There is a significant capacity issue in Cornwall concerning the timely admission and treatment of stroke patients, leading to delays in accessing stroke units.
Action Planned
(AI summary)
Royal Cornwall Hospitals NHS Trust has improved stroke care by ringfencing stroke beds, increasing consultant availability in ED and Phoenix Ward, and reviewing data, leading to significant improvements in timely stroke unit admissions. A cross-organisational working group will also form to develop a business case for capacity and workforce planning. • The ICB is leading a system-wide programme of review and improvement in relation to stroke capacity and pathway provision.
• This includes development of a unified integrated stroke pathway, strengthened cross-organisational governance, and updated demand and capacity modelling covering bed capacity, workforce, therapy provision, and patient flow.
• A cross-organisational working group has been established, with a three-month timeframe agreed for development of a business case.
Rita Thomas and Christine Dale
All Responded
2026-0093
12 Feb 2026
Cumbria
National Highways
Concerns summary (AI summary)
The junction design, coupled with the national speed limit on the A684, provides drivers with insufficient reaction time, increasing the risk of serious collisions.
Action Taken
(AI summary)
• Junction 37 was classified as a high harm location, initiating multi-agency reviews.
• A coordinated package of safety improvements was implemented in December 2024.
• The council conducted a full speed review of the A684 in partnership with the Cumbria Constabulary Safety Camera Unit in November 2024. • National Highways has upgraded and improved the approach signing.
• ’STOP’ signing and approach lane delineation markings have been installed.
• Transverse yellow markings have been laid along the direct approach from the M