19 Response Not Accepted

Healthcare staff guidance and training on use of force incidents

Recommendation

The Home Office must ensure that guidance is issued to healthcare staff in immigration removal centres clarifying their role in use of force incidents. It must liaise as necessary with NHS England and any relevant medical regulators. The Home Office must ensure that mandatory training is introduced for healthcare staff, and those responsible for managing them, on their roles and responsibilities in relation to planned and unplanned use of force (liaising with NHS England and any other relevant parties). The training must be subject to an assessment.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
- In March 2024, the government rejected this recommendation, stating that NHS England commissions healthcare services and that it is their responsibility, alongside the Care Quality Commission, to set clinical guidance for healthcare staff (Government Response to the Brook House Inquiry, Home Office, March 2024).
- Notwithstanding the March 2024 rejection, DSO 11/2025 (Use of Force for Adults in Detention), published in December 2025, requires a healthcare professional to be in attendance at all use of force incidents in immigration removal centres (Detention Services Order 11/2025, Home Office, December 2025).
- No published guidance from NHS England or the CQC specifically addressed to healthcare staff roles in IRC use of force incidents has been identified to March 2026.
How was this evidence gathered?
Evidence searched by Claude (Anthropic) on 10 Apr 2026
Checked data held on this site (government responses, progress updates, independent evidence)
Jurisdiction
England
Response
Not Accepted
Not Accepted Home Office
19 Mar 2024

The government does not accept this recommendation. The government stated that NHS England commissions healthcare services and it is their responsibility, alongside the Care Quality Commission, to assure the quality of health service provision within the detention estate.

Read Full Response
Progress Timeline
Parliamentary Answer
14 Jan 2025

Angela Eagle, Written PQ 23170 (15 January 2025): '30 out of the 33 recommendations have been accepted or partially accepted. Following full consideration three recommendations (recommendations 7, 19 and 30) have been rejected.'

Published Evidence

Published assessments of progress from inspectorates, select committees, official progress reports, and other sources. Source type badge indicates whether each assessment is independent or government self-reported.

Insufficient Progress
03 Sep 2025
HM Inspectorate of Prisons Inspection Report

Engagement with charities described as "very limited". 10 people released homeless in past year including 3 assessed as adults at risk.

View detailed findings

Based on Independent Review of Progress visit in August 2025, following up 13 concerns from August 2024 inspection. Brook House run by Serco held 192 detainees at time of visit.

Report on an independent review of progress at Br… View Source
Insufficient Progress
19 Sep 2024
Brook House Inquiry Chair Other

Inquiry Chair Kate Eves described government response as "inadequate" and called for a "reset" with the new government. Warned abuse "becomes a question of when, not if" it happens again.

View detailed findings

In September 2024, Kate Eves told Channel 4 News she was "disappointed with what I see as an inadequate response by the former government to an important report." She noted the inquiry cost about £20 million over four years. Home Office lawyers had argued her "recommendations are not binding."

Channel 4 News interview, September 2024
Source
Report The Brook House Inquiry Report 19 Sep 2023
Responsible Bodies
Home Office Primary
Recommendation age 2.7 yrs
Last formal update 502 days ago