Recommendation 24: Mandatory staff training on mental health and trauma-informed approaches
From The Brook House Inquiry Report, published 19 September 2023.
Recommendation
The Home Office, in conjunction with contractors, must ensure that all relevant immigration removal centre staff receive mandatory introductory and annual training on: mental health; race and diversity; a trauma-informed approach; their own resilience; drug awareness; and the purpose of immigration removal centres. This training must include the perspectives of, or be conducted in consultation with, detained people. The Home Office must also ensure, in conjunction with contractors, that new joiners must start on probation on completion of introductory training and be adequately supervised for a period of time as necessary to establish their competence to work independently.
In brief (written by this site)
In a January 2025 parliamentary written answer, Dame Angela Eagle, Minister of State at the Home Office, stated that the recommendation had been accepted or partially accepted and was "met and closed as of October 2024" (Dame Angela Eagle response, Jan 2025; Dame Angela Eagle, Jan 2025). The department previously stated in its March 2024 response that the initial training course for contracted staff was undergoing a full review to ensure understanding of mental health and racial awareness, followed by mentorship and annual refresher training (Home Office response, Mar 2024).
Sources
AI-generated summary of the record on this page, checked by a second model and automatic checks, 27 Sep 2026. The record below is the sources' own words.
About this summary
This recommendation applies across many organisations. The record reflects central policy activity; adoption in individual organisations may vary.
Government response
30 out of the 33 recommendations made by the Brook House Inquiry have been accepted or partially accepted.
How this response relates to the recommendation
Site note: The written answer gives this sentence once, for 30 of the 33 recommendations together: every recommendation except 7, 19 and 30, which it says were rejected. It does not say which of the 30 were accepted in full and which in part, so the site records "Accepted, fully or in part (not specified)". The same words are recorded on recommendations 4, 5, 6, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 31, 32 and 33. Recommendations 1, 2 and 3 are among the 30 but are not given this row, because the Minister's letter of 22 May 2025 states a position on each of them.
Earlier statement from Home Office (1)
6.8.2. The ITC for all new contracted service provider staff in IRCs is undergoing a full review to ensure understanding of fundamental subjects including AaR, mental health awareness, racial awareness and safeguarding children. There will also be a mentorship phase following completion of initial training and annual refresher training to ensure new recruits are effectively supported. These are contractual obligations that are also set out in the contract and certification DSO.
How this response relates to the recommendation
Site note: CP 1041 is organised by ten key issues, not by recommendation, and states no position on any individual recommendation. Its only general statement of acceptance is that "The government has carefully considered and accepts the broad thrust of the recommendations". The words "in principle" do not appear anywhere in the document.
Delivery
Home Office says completed (15 January 2025)
12 recommendations (recommendations 1, 2, 3, 4, 6, 14, 18, 22, 23, 24, 25 and 26) met and closed as of October 2024
Site note: One written answer of 15 January 2025 addresses all 33 recommendations in groups: it names each recommendation in one of four groups and says nothing further about any of them individually. It does not say which of the 30 it describes as "accepted or partially accepted" were accepted in full and which in part.
Site note: The source gives this passage once, for the 12 recommendations it describes as met and closed. The same words are recorded on recommendations 1, 2, 3, 4, 6, 14, 18, 22, 23, 24, 25 and 26.
Responsible bodies
Themes and tags
Who has spoken
- Home Office
Response, delivery statement