Government response Department of Health and Social Care: Accepted in part (Nov 2013)
Delivery DHSC and NHS England state no delivery position (Feb 2026) Department of Health and Social Care says in progress (Feb 2015)

Recommendation F91: NHS Litigation Authority Improvement of risk management

From Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry, published 6 February 2013.

Recommendation

The Department of Health and NHS Commissioning Board should consider what steps are necessary to require all NHS providers, whether or not they remain members of the NHS Litigation Authority scheme, to have and to comply with risk management standards at least as rigorous as those required by the NHS Litigation Authority.

Jurisdiction: England

In brief (written by this site)

In February 2026, the Department of Health and Social Care and NHS England stated that the NHS Litigation Authority, now NHS Resolution, had moved away from assessment against risk management standards and introduced a Maternity Incentive Scheme in 2017 (DHSC and NHS England, Feb 2026). In May 2024, the Thirlwall Inquiry legal team noted that the government had accepted the recommendation in principle, having shifted from risk management standards toward Care Quality Commission ratings (The Thirlwall Inquiry legal team, May 2024). Earlier, the department reported in February 2015 that assessments against the discontinued standards ceased in April 2014, with inspection regimes applying across all registered providers regardless of indemnity scheme membership (Department of Health, Feb 2015).

AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026. The record below is the sources' own words.

Government response

Accepted in part Department of Health and Social Care
19 Nov 2013
Speaker not recorded. Source: Department of Health, Hard Truths: the Journey to Putting Patients First, volume 2 (Cm 8777-II), November 2013

Accepted in principle.
We agree that the effectiveness of any national scheme of this kind to promote the improvement of risk management and any associated benefits for patient safety will be dependent on it continuing to have near universal coverage of providers. It is also accepted that the NHS Litigation Authority’s risk management standards and assessments have assisted in improving processes for risk management in the NHS. However, the existence of a risk management system, even one complying with the NHS Litigation Authority’s standards does not of itself mean that a trust is safe. There are many other factors that are relevant which should be considered when assessing whether practices are safe for staff and patients. The Government is clear that there should be fundamental standards that represent the basic requirements and that should be the core of all services. The new fundamental standards will sit within the legal requirements that providers of health and adult social care must meet to be registered with Care Quality Commission. Together with a new ratings systems, developed and published by the Care Quality Commission, providers will be assessed on how well they meet the standards for safe and high quality care.
All NHS Trusts and Foundation Trusts are currently members of the NHS Litigation Authority’s clinical negligence scheme. In addition, the number of independent providers funded to provide NHS healthcare joining the scheme, is increasing. The scheme is voluntary and there is no requirement for trusts that opt out to meet the NHS Litigation Authority’s standards.
As well as the Inquiry, recent reviews led by Sir Bruce Keogh and Professor Dr Don Berwick, when considered with the views of the NHS Litigation Authority’s members, indicate that the time is right to move away from assessments against a set of risk management standards to a new outcome focused approach. The new approach to safety and learning will support members to reduce claims by focussing on areas which cause significant harm and in working towards improving clinical outcomes. These changes will also seek to reduce bureaucracy and the burden on front line staff, and avoid duplication with other agencies.
This means that the NHS Litigation Authority risk management standards the Inquiry refers to will be discontinued and the last assessment will be carried out on March 2014. Therefore, the Department considers it would not be appropriate to require any NHS provider leaving the scheme to have and to comply with the outgoing standards.

How this response relates to the recommendation

Site note: This is volume two of "Hard Truths: The Journey to Putting Patients First" (Cm 8777-II), the government's response to the Inquiry's 290 recommendations, published by the Department of Health on GOV.UK on 19 November 2013 and dated to that day here. The PDF the row links to is the accessible edition, whose title page reads "January 2014". The Department of Health has been the Department of Health and Social Care since January 2018. The volume says it includes accounts from each of the national organisations the recommendations name, but it does not mark which passage each organisation wrote, so every row is filed under the Department that published it.

Blanket government agreement does not establish acceptance or delivery by each addressee. Some response passages cover groups of recommendations.

Scope of the government response

Government responded via "Hard Truths: The Journey to Putting Patients First" (2014), a single document covering all 290 recommendations with a blanket acceptance. Individual recommendation responses were not broken out.

Delivery

DHSC and NHS England state no delivery position (27 February 2026)

The NHS Litigation Authority, now NHS Resolution (NHSR), has moved away from assessment against risk management standards. In 2017 NHSR started a Maternity Incentive Scheme under which it sets participants 10 safety actions to achieve for which they are given the incentive of a reduction in their maternity indemnity contribution.

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025)

Site note: DHSC and NHS England's own account of progress, supplied to the Thirlwall Inquiry in September 2024 and printed in the Inquiry legal team's Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025, published 27 February 2026). It is not a finding of the Inquiry. Their reviewed extent of implementation reads “Superseded”. Table row: section 18.2 No. 91, PDF page 469.

Department of Health and Social Care says in progress (11 February 2015)

The NHS Litigation Authority ceased their assessments of members’ compliance against their risk management standards from April 2014, reducing bureaucracy and the burden on front line staff and avoiding duplication with other agencies. Together with a new ratings system, developed and published by the Care Quality Commission, providers are now assessed by the Care Quality Commission on how well they meet the standards for safe and high quality care. The Care Quality Commission standards and inspection regimes apply across all registered providers of health and adult social care, and not only those organisations that are members of the NHS Litigation Authority’s clinical negligence indemnity scheme.

From: Culture Change in the NHS supporting Annex (annex to Culture change in the NHS: applying the lessons of the Francis Inquiries)

Site note: This is the supporting annex published on 11 February 2015 with "Culture change in the NHS: applying the lessons of the Francis Inquiries" (Cm 9009), attached to the GOV.UK page as "Culture change in the NHS supporting annex". The annex has no title page; that title is GOV.UK's and the PDF's own. Its table has four columns (No., Recommendation, Hard Truths Government response, Progress update), and the row carries the Progress update cell. No column says which organisation wrote an update, so the row is filed under the Department of Health (now the Department of Health and Social Care), which published it.

What other bodies have found

In their own words. These do not change the delivery statement above.

Thirlwall Inquiry legal team (15 May 2024)

This recommendation was accepted in principle by the Government.

In the January 2014 Hard Truths report, the Government said, however, that the time was right to move away from assessment against risk management standards towards an outcome focused approach. The NHS Litigation Authority risk management standards from April 2014 onwards.

In the February 2015 Culture Change report, the Government referred instead to the ratings system used by the Care Quality Commission.

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024)

Site note: The Thirlwall Inquiry legal team's own notes on implementation, from its Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024). The review does not colour its Extent of Implementation cell for this recommendation green; it leaves the cell uncoloured where a recommendation was rejected, where evidence of implementation was insufficient, or where steps had been taken but implementation was not yet complete. Table row: section 16.2 No. 91, PDF page 434.

Source

Report Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry 06 Feb 2013

Responsible bodies

Department of Health and Social Care Primary

Who has spoken

  • Department of Health and Social Care
    Response, delivery statement
  • DHSC and NHS England
    Delivery statement
  • Thirlwall Inquiry legal team
    Finding
Recommendation made 13.7 years ago