Confidential Reporting of Clinical Concerns
Confidential on-line opportunities for reporting clinical concerns should be developed, implemented and reviewed.
- A major redesign of the Serious Adverse Incident process was undertaken, including the development of an SAI Engagement Platform.
How was this evidence gathered?
Response
Accepted
Response
Accepted
Published Evidence
Published assessments of progress from inspectorates, select committees, official progress reports, and other sources. Source type badge indicates whether each assessment is independent or government self-reported.
SAI reporting training provided and confidential reporting mechanisms established. A major redesign of the SAI process is in consultation (March-June 2025) but the new framework has not been formally adopted.
View detailed findings
Recommendations 30-42 covered SAI investigation reform. A public consultation on the Regional Framework for Learning and Improvement from Patient Safety Incidents (the SAI Redesign) opened 10 March 2025, closing 20 June 2025. Four draft documents were consulted on: the overall Framework, Regional Standards for reviews, Principles for engaging patients/families, and Principles for supporting affected staff. A Statement of Rights for those involved in an SAI was developed collaboratively. The SAI Engagement Platform met 5 times in 2024-25. However, the new framework has not been formally adopted or implemented.