P1-46 Response Accepted

Improve survivor information collection and sharing

Recommendation

The LFB, the MPS, the LAS and the London local authorities all investigate ways of improving the collection of information about survivors and making it available more rapidly to those wishing to make contact with them.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
- LFB accepted all Phase 1 recommendations in January 2020 (LFB Response to Grenfell Tower Inquiry Phase 1 Report, January 2020).
- LFB Commissioner stated in March 2024 that LFB had completed every recommendation directed to it (LFB Statement, March 2024).
- London's Major Incidents Procedures Manual was published in November 2021, addressing survivor information collection and sharing procedures (Major Incidents Procedures Manual, London Resilience, November 2021).
- The government's Phase 1 progress report stated this recommendation is complete (Quarterly Thematic Update, MHCLG, February 2025).
Sources
How was this evidence gathered?
Evidence searched by Claude (Anthropic) on 10 Apr 2026
Checked data held on this site (government responses, progress updates, independent evidence)
This recommendation applies across many organisations. The evidence above reflects central policy activity; adoption in individual organisations may vary.
Jurisdiction
England
Section Reference
33.34
Response
Accepted
Accepted UK Government
21 Jan 2020

The government accepted in principle all the Phase 1 recommendations directed at central government. The Housing Secretary Robert Jenrick presented the formal response to Parliament on 21 January 2020, committing to swift and decisive action including new duties on building owners and managers to provide information to fire and rescue services, install premises information boxes, conduct regular inspections of lifts and fire doors, and equip buildings with evacuation signal facilities. The government stated it had already taken action in advance of the report and was actively looking beyond the remit of these recommendations.

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Progress Timeline
Official Report
26 Feb 2025

Completed. London's Major Incidents Procedures Manual (published November 2021) and subsequent guidance addresses survivor information collection and sharing between LFB, MPS, LAS and London local authorities.

Source
London Fire Brigade states: Official Report
13 Mar 2024

LFB Commissioner Andy Roe announced LFB is "the only organisation to have completed every recommendation directed specifically to them." Key achievements: revised FSG policy, new MSA breathing apparatus with voice comms, 64m turntable ladders, fire escape hoods saving 200+ lives.

Source
London Fire Brigade states: Official Report
21 Jan 2020

We accept the recommendations in both the Phase 1 Grenfell Report and HMICFRS inspection report.

Source
Source
Inquiry Grenfell Tower Inquiry
Report Grenfell Tower Inquiry: Phase 1 Report 30 Oct 2019
View Source
Responsible Bodies
London Fire Brigade Primary
Themes & Tags
Emergency contingency plans Incident commander communication training Emergency Services
Recommendation age 6.6 yrs
Last formal update 459 days ago