TAYL-F37
Response
Historic
AI-assessed
Ensure ticket information is clear, unambiguous, and guides spectators inside ground
Recommendation
Information on tickets should be unambiguous, simple and clear and should correlate absolutely with the information provided in respect of each match both outside and inside the ground. Retained ticket stubs should contain information necessary to guide spectators once inside the ground.
Published Evidence Summary
The following publicly available evidence relates to this recommendation:
According to the Sports Grounds Safety Authority (SGSA) Guide to Safety at Sports Grounds (Green Guide), 6th Edition (2018), detailed guidance on spectator information is provided, including clear signage and ticketing. This guidance covers the provision of unambiguous information on tickets and within the ground to guide spectators, ensuring consistency with information provided outside the venue. The Green Guide is the current authoritative guidance for sports grounds safety in the UK.
How was this assessed?
Assessed by gemini-2.5-flash on 19 Mar 2026
Checked data held on this site (government responses, progress updates, independent evidence)
External sources searched: www.gov.uk, www.legislation.gov.uk, hansard.parliament.uk
This recommendation requires implementation across many organisations. The assessment reflects central policy response, not adoption in individual organisations.
Jurisdiction
UK-wide
Response
Historic
Response
HistoricNo government response recorded.
Themes & Tags
Recommendation age
36.1 yrs
Last formal update
No formal updates