Poor sporting event stewarding
Failure to set and enforce coherent minimum stewarding standards and provide adequate training for stewards at sporting events.
118 items
1 source
3 inquiries
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
Inquiry recommendation
57match
TAYL-F45 - Alert officers to prevent and remedy overcrowding through operational orders and briefings
The Operational Order for each match at a designated sports ground, and the pre-match briefing of all officers on duty there, should alert such officers to the importance of preventing any overcrowding and, if any is detected, of taking appropriate steps to remedy it.
Matched on
terms: event
Inquiry recommendation
57match
TAYL-I27 - Brief officers on preventing and remedying overcrowding through operational orders
The Operational Order for each match at a designated stadium and the pre-match briefing of all officers on duty there should alert such officers to the importance of preventing any overcrowding and, if any is detected, of taking appropriate steps to remedy it.
Matched on
terms: event
Inquiry recommendation
52match
TAYL-F20 - Man all perimeter fence gates with stewards or police during occupation
Each gate in a perimeter fence affording access to the pitch from a pen or enclosure should be manned by a steward or by a police officer when the pen or enclosure is occupied. Whether such manning should be by a police officer or by a steward should be decided by the Police Commander. In either event, the...
Matched on
terms: event
Inquiry recommendation
52match
TAYL-I36 - Police provide emergency services with full match details for planning
Before each match at a designated stadium, the police should ensure that the fire service and ambulance service are given full details about the event, including its venue, its timing, the number of spectators expected, their likely routes of entry and exit, and any anticipated or potential difficulties concerning the control or movement of the crowd. Such details...
Matched on
terms: event
Inquiry recommendation
48match
TAYL-F16 - Provide comprehensive training for police and stewards on crowd density and distress
All police officers and stewards with duties in relation to the standing areas and especially those with duties under Recommendation 12 above, should be fully briefed and trained with regard to the recognition of crowd densities, to the recognition of signs of distress and to crowd dynamics. Training should include demonstrations at the ground and photographs, designed to...
Matched on
classifier match
Inquiry recommendation
48match
TAYL-I31 - Ensure sufficient, prioritised radio operators and soundproof police control room
There should be sufficient operators in the police control room to enable all radio transmissions to be received, evaluated and answered. The radio system should be such as to give operators in the control room priority over, and the capacity to override, others using the same channel. Additional channels should be used, where necessary, to prevent overcrowding of...
Matched on
terms: event
Inquiry recommendation
45match
TAYL-F42 - Recruit, retain, and fully train competent, fit, and active stewards
Clubs should recruit and retain sufficient competent stewards. They should be fit, active and robust, and preferably between the ages of 18 and 55. Clubs should ensure that stewards are fully trained, aware of their duties under Annex B of the Green Guide and under the statement of intent (see Recommendation 11) and able to perform them.
Matched on
classifier match
Inquiry recommendation
41match
MAI-51 - Address Showsec failings identified in Volume 1
Improvements, to the extent that they have not already been made, should be made by Showsec to address the failings identified in Volume 1. Specific consideration should be given to how to address my concerns in relation to complacency.
Matched on
classifier match
Inquiry recommendation
40match
TAYL-F74 - Home Office to urgently establish body to revise the Green Guide
As a matter of urgency, the Home Office should set up a body to revise the Green Guide in accordance with this Report, these Recommendations and the Report of the Technical Working Party (Appendix 3).
Matched on
classifier match
Inquiry recommendation
40match
TAYL-F51 - Provide control room with CCTV and turnstile data; train officers in interpretation
There should be available in the police control room the results of all closed circuit television monitoring outside and inside the ground and the record of any electronic or mechanical counting of numbers at turnstiles or of numbers admitted to any area of the ground. Officers in the control room should be skilled in the interpretation and use...
Matched on
classifier match
Inquiry recommendation
40match
TAYL-F46 - Operational orders ensure police cope with spectator flow and rapid deployment
The Operational Order for each match at a designated sports ground should enable the police to cope with any foreseeable pattern in the arrival of spectators at a match and in their departure. It should provide for sufficient reserves to enable rapid deployment of officers to be made at any point inside or outside the ground.
Matched on
classifier match
Inquiry recommendation
40match
TAYL-F43 - Provide well-placed, spacious, and equipped police control room with CCTV
The club s,hould provide a police control room which is:- (a) well placed, so as to command a good view of the whole pitch and of the spectator area surrounding it; (b) of sufficient size for the commander, his deputy and enough officers to operate the radios, telephones and CCTV screens. There should be space for others who...
Matched on
classifier match
Inquiry recommendation
40match
TAYL-F12 - Assign dedicated steward or officer to monitor each standing area for overcrowding
(a) At each match, there should be on the perimeter track, for each self-contained pen or other standing area (subject to (b) below), a steward (if the club is monitoring that area) or a police officer (if the police are monitoring it) whose sole duty is to check crowd conditions in that area for possible overcrowding or distress...
Matched on
classifier match
Inquiry recommendation
40match
TAYL-F11 - Require written agreement between clubs and police on crowd safety functions
There should be a written statement of intent, agreed between the club and the police, setting out their respective functions as to crowd safety and control and in particular as to the filling of each self-contained pen or other standing area and the monitoring of spectators in each such pen or area to avoid overcrowding. Any variation of...
Matched on
classifier match
Inquiry recommendation
40match
TAYL-F8 - Revise Green Guide maximum capacity figures to reflect new density limits
Each figure for maximum capacity should be assessed in accordance with Chapter 16 of the Green Guide ("the Green Guide figure") subject to the following qualifications:- (a) the maximum density permitted under paragraphs 221 and 222 of the Green Guide (when the terrace or viewing slope is in good condition) should be 47 not 54; (b) the minimum...
Matched on
classifier match
Inquiry recommendation
40match
TAYL-I39 - Require clubs to provide one trained first aider per 1,000 spectators
There should be at each stadium at each match at least one trained first aider per 1,000 spectators. The club should have the responsibility for securing such attendance.
Matched on
classifier match
Inquiry recommendation
40match
TAYL-I28 - Operational orders must ensure police cope with crowd movement and deploy reserves
The Operational Order for each match at a designated stadium should enable the police to cope with any foreseeable pattern in the arrival of spectators at a match and in their departure. It should provide for sufficient reserves to enable rapid deployment of officers to be made at any point inside or outside the ground.
Matched on
classifier match
Inquiry recommendation
40match
TAYL-I23 - Ensure clear, consistent ticket information, including guidance on retained stubs
Information on tickets should be unambiguous, simple and clear and should correlate absolutely with the information provided in respect of each match both outside and inside the ground. Retained ticket stubs should contain information necessary to guide spectators once inside the ground.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-F76 - Revised Green Guide must emphasise inspecting crush barriers for corrosion
When the Green Guide is revised, the need to inspect crush barriers for possible corrosion should be specifically mentioned and emphasised.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-F75 - Green Guide revision must specify crush barrier loading test recovery values
In any revision of the Green Guide, the values to be achieved by way of percentage recovery after the required loading tests on crush barriers should be specified. Acceptable values for various materials should be specified.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-F69 - Deploy major incident equipment vehicle for crowds exceeding 25,000
A "major incident equipment vehicle", designed and equipped to deal with up to SO casualties, should be deployed in addition to other ambulance attendance at a match where a crowd in excess of 25,000 is expected.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-F68 - Specify ambulance numbers for large crowds as Safety Certificate requirement
The number of ambulances to be in attendance for matches where larger crowds are expected should be specified by the local authority after consultation with the ambulance service and should be made a requirement of the Safety Certificate.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-F67 - Mandate one fully equipped ambulance for matches with 5,000+ spectators
At least one fully equipped ambulance from or approved by the appropriate ambulance authority should be in attendance at all matches with an expected crowd of 5,000 or more.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-F66 - Require medical practitioner presence for matches exceeding 2,000 spectators
(a) At every match where the number of spectators is expected to exceed 2,000, the club should employ a medical practitioner to be present and available to deal with any medical exigency at the ground. He should be trained and competent in advanced first aid. He should be present at the ground at least an hour before kick-off...
Matched on
classifier match
Inquiry recommendation
36match
TAYL-F65 - Mandate equipped first aid rooms as Safety Certificate requirement
There should be at each designated sports ground one or more first aid rooms. The number of such rooms and the equipment to be maintained within them should be specified by the local authority after taking professional medical advice and should be made a requirement of every Safety Certificate.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-F64 - Require one trained first aider per 1,000 spectators at sports grounds
There should be at each sports ground at each match at least one trained first aider per 1,000 spectators. The club should have the responsibility for securing such attendance.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-F57 - Install public address system with alert signal for stadium crowd communication
Within the control room, there should be a public address system to communicate with individual areas outside and inside the ground, with groups of areas or with the whole ground. Important announcements should be preceded by a loud signal to catch the attention of the crowd despite a high level of noise in the ground. This arrangement should...
Matched on
classifier match
Inquiry recommendation
36match
TAYL-F36 - Comprehensively review and improve spectator signposting for clear, rapid movement
All signposting for spectators both outside and inside the ground should be comprehensively reviewed (if this has not already been done following the Interim Report). It should, in relation to the arrangements for each match, be unambiguous, eye-catching, simple and clear and should be designed to ensure the rapid movement of spectators to their appropriate viewing areas. Any...
Matched on
classifier match
Inquiry recommendation
36match
TAYL-F34 - Close turnstiles when capacity is reached; ensure quick operator communication
Turnstiles should be closed when the permitted capacity of the area served by them is about to be reached and arrangements should be made to ensure quick and effective communication with turnstile operators for this purpose.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-F9 - Limit spectators entering pens to maximum capacity and close access
Arrangements should be made:- (a) to limit the number of spectators entering each self-contained pen or area to the maximum capacity figure assessed in accordance with Recommendation 8 above either electronically, mechanically, by a ticketing arrangement, by counting or otherwise, and (b) to close off further access to such pen or area when its maximum capacity is about...
Matched on
classifier match
Inquiry recommendation
36match
POPP-C.12 - Introduce offence of disorderly conduct at sports grounds in England and Wales
In England and Wales consideration should be given to creating an offence of disorderly conduct at a sports ground.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I43 - Local authorities to specify ambulance numbers for large crowd matches
The number of ambulances to be in attendance for matches where larger crowds are expected should be specified by the local authority after consultation with the ambulance service and should be made a requirement of the Safety Certificate.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I42 - Mandate one fully equipped ambulance at matches with over 5,000 spectators
At least one fully equipped ambulance from the appropriate ambulance authority should be in attendance at all matches with an expected crowd of 5,000 or more.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I41 - Require clubs to employ trained medical practitioners at all matches
The club should employ a medical practitioner to be present at each match and available to deal with any medical exigency at the ground. He should be trained and competent in advanced first aid. He should be present at the ground at least an hour before kick-off and should remain until half an hour after the end of...
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I40 - Local authorities to specify first aid rooms and equipment for stadium safety certificates
There should be at each stadium one or more first aid rooms. The number of such rooms and the equipment to be maintained within them should be specified by the local authority after taking professional medical advice and should be made a requirement of any Safety Certificate.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I38 - Brief entrance police officers on emergency service contingency plans and deployment
Police officers posted at the entrances to the ground should be briefed as to the contingency plans for the arrival of emergency services and should be informed when such services are called as to where and why they are required.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I37 - Review emergency vehicle contingency plans, including access and rendezvous points
Contingency plans for the arrival at each designated stadium of emergency vehicles from all three services should be reviewed. They should include routes of access, rendezvous points, and accessibility within the ground itself.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I35 - Emergency services maintain regular liaison on stadium crowd safety
The police, fire and ambulance services should maintain through senior nominated officers regular liaison concerning crowd safety at each stadium.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I34 - Utilise illuminated boards and police hand signals for crowd communication
Use should be made where possible of illuminated advertising boards to address the crowd. Consideration should also be given to the use by police officers of a simple code of hand signals to indicate to the control room the existence of certain emergencies or requirements.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I33 - Implement public address system with loud signal for effective crowd communication
Within the control room, there should be a public address system to communicate with individual areas outside and inside the ground, with groups of areas or with the whole ground. Important announcements should be preceded by a loud signal to catch the attention of the crowd despite a high level of noise in the ground. This arrangement should...
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I32 - Establish separate landline telephone links between control room and key points
To complement radio communications, there should be a completely separate system of land lines with telephone links between the control room and key points at the ground.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I30 - Equip control room with CCTV and counting data; train officers to interpret
There should be available in the police control room the results of all closed circuit television monitoring outside and inside the ground and the record of any electronic or mechanical counting of numbers at turnstiles or of numbers admitted to any area of the ground. Officers in the control room should be skilled in the interpretation and use...
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I29 - Officer in command may postpone kick-off, prioritising paramount crowd safety
The option to postpone kick-off should be in the discretion of the officer in command at the ground. Crowd safety should be the paramount consideration in deciding whether to exercise it.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I26 - Chief Constables nominate chief officers to liaise on stadium crowd safety
The Chief Constable of each police force in whose area there is one designated stadium or more should nominate a chief officer to liaise with the management of each football club and local authority concerned in respect of the safety and control of crowds.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I25 - Clubs consult supporters on pre-match entertainment to encourage early spectator arrival
Each club should consult with a recognised supporters' club as to the provision of pre-match entertainment aimed at attracting spectators to the ground in good time.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I24 - Clubs and police review ticket timing for planned spectator admission arrangements
Information on tickets requesting spectators to be in position by a particular time should be reviewed by clubs in conjunction with the police to ensure that it corresponds with the planned arrangements for admitting spectators to the ground.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I22 - Comprehensively review and improve spectator signposting for clear, rapid movement
All signposting for spectators both outside and inside the ground should be comprehensively reviewed. It should, in relation to the arrangements for each match, be unambiguous, eye-catching, simple and clear and should be designed to ensure the rapid movement of spectators to their appropriate viewing area.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I21 - Install CCTV to monitor crowd densities outside and inside the ground
Closed circuit television should be so installed as to enable crowd densities outside the ground, within concourse areas and in pens and other standing areas, to be monitored before and throughout a match.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I20 - Implement turnstile closure when capacity is reached, ensuring quick communication
Turnstiles should be closed when the permitted capacity of the area served by them is about to be reached and arrangements should be made to ensure quick and effective communication with turnstile operators for this purpose.
Matched on
classifier match
Inquiry recommendation
36match
TAYL-I19 - Ensure turnstiles admit spectators to viewing areas within one hour
The correlation between each viewing area in the stadium and the turnstiles serving it should be such as to ensure that all the spectators intended to be admitted to that viewing area can pass through the turnstiles within one hour. If that cannot be done, the capacity of that viewing area should be reduced accordingly.
Matched on
classifier match