Poor sporting event stewarding

Failure to set and enforce coherent minimum stewarding standards and provide adequate training for stewards at sporting events.

149 items 4 sources 3 inquiries
Strongest theme matches

Mixed across source types and ranked by classifier confidence plus text match strength.

Indicative ranking
Committee recommendation
100match
#16 - Develop and publish minimum stewarding standards in consultation with major sporting events stakeholders
Culture, Media and Sport Committee
Stewards, employers and fans would all benefit from clarity on the roles, responsibilities and standards for stewards. We recommend that the Sports Ground Safety Authority should develop and publish minimum expectations for stewarding standards in consultation with all those involved in major sporting events.
Matched on terms: event, sporting, stewarding
Committee recommendation
87match
#17 - Establish a central training fund for stewards, funded by sporting leagues' revenues
Culture, Media and Sport Committee
Despite efforts at self-regulation, clubs and governing bodies have failed to set and enforce coherent minimum stewarding standards, to the detriment of the experiences of stewards and the safety of attendees. We recommend that the Government and SGSA should work with sporting bodies to establish a central training fund for stewards at all levels of their sport, with...
Matched on terms: sporting, stewarding
Committee recommendation
76match
#21 - Encourage further safe standing pilots by willing clubs meeting stewarding and SGSA criteria.
Culture, Media and Sport Committee
As long as football clubs can prove that they have a comprehensive stewarding plan for safe standing and follow the licenced standing criteria from the SGSA, we recommend that further pilots by willing clubs should be encouraged. (Paragraph 97) Safety at major sporting events 35
Matched on terms: event, sporting, stewarding
Committee recommendation
73match
#6 - Inadequate reported data hinders tackling discrimination and antisocial behaviour at sporting events.
Culture, Media and Sport Committee
We have repeatedly heard of the discrimination, anti-social behaviour and hate crime that occur at sporting events, particularly football. However, the lack of reported data on this topic makes it difficult to assess the scale of the problem, and for police and sporting bodies to tackle issues where they arise and assess the effectiveness of policing strategies deployed....
Matched on terms: event, sporting
Committee recommendation
69match
#6 - Ninth Report - Major cultural and sporting events
Culture, Media and Sport Committee
The listed events regime is vital to the UK’s sporting and media landscape, amplifying major events and enabling the country to capitalise on its investment in them and their stars. As people’s consumption of media content changes, this crucial tool needs to be gold-plated for the future. The Government should review extending the protections currently offered under the...
Matched on terms: event, sporting
Committee recommendation
69match
#7 - Work with police and sporting bodies to introduce centralised reporting for discrimination at events.
Culture, Media and Sport Committee
We recommend that the Government work with police and sporting bodies to introduce on a centralised system to report and record discrimination and antisocial behaviour at sporting events. (Paragraph 40) Safety at major sporting events 33 Alcohol and drug use at sporting events
Matched on terms: event, sporting
Committee recommendation
69match
#4 - Sporting bodies' financial contributions to fan safety outside stadiums remain inadequate.
Culture, Media and Sport Committee
We echo calls for sporting bodies to increase their contribution to the safety of fans outside of the stadium. While direct responsibility, in line with the recommendations of the Casey Review, would require significant changes in policing and event management, increased financial contributions would not. Clubs that benefit from matchday attendance and broadcasting rights should be prepared to...
Matched on terms: event, sporting
Committee recommendation
65match
#2 - Work to foster improved relationships with other governments for policing sporting events.
Culture, Media and Sport Committee
We recommend that the Government should work to foster improved relationships with other governments on policing sporting events, in order to bolster the role of British police travelling with UK teams and their collaboration with local forces. (Paragraph 20) Policing
Matched on terms: event, sporting
Committee recommendation
64match
#15 - Stewards are crucial for safety and require better treatment and appropriate wages
Culture, Media and Sport Committee
Stewards should not be seen merely as volunteers or fans who get to see the game for free. They are crucial to the safety of all sporting events and their responsibilities have grown over the years. The resources available to all major UK sports should 34 Safety at major sporting events allow for the better treatment of stewards,...
Matched on terms: event, sporting
Committee recommendation
64match
#20 - Expand safe standing pilots to larger audiences with comprehensive stewarding and SGSA consultation.
Culture, Media and Sport Committee
Safe standing pilots have, to date, been successful with no significant evidence of the kind of dangerous behaviour that some safe standing sceptics have warned of. However, the pilots have been limited and it is prudent to expand them and gather information on the policy’s effect on larger audiences before any significant expansion. Further pilots and expansion should...
Matched on terms: event, stewarding
Inquiry recommendation
57match
TAYL-F45 - Alert officers to prevent and remedy overcrowding through operational orders and briefings
Taylor Inquiry
The Operational Order for each match at a designated sports ground, and the pre-match briefing of all officers on duty there, should alert such officers to the importance of preventing any overcrowding and, if any is detected, of taking appropriate steps to remedy it.
Matched on terms: event
Inquiry recommendation
57match
TAYL-I27 - Brief officers on preventing and remedying overcrowding through operational orders
Taylor Inquiry
The Operational Order for each match at a designated stadium and the pre-match briefing of all officers on duty there should alert such officers to the importance of preventing any overcrowding and, if any is detected, of taking appropriate steps to remedy it.
Matched on terms: event
LGO / SPSO decision
56match
22-001-804 - Birmingham City Council
LGO (Local Government & Social Care Ombudsman)
Summary: Mr X complains about the Council’s decision to close the road he lives on for a sporting event as part of the Commonwealth Games which will impact onto his business. And in the way the Council consider Mr X’s request to make an exception to allow him to use the road on the day of the event....
Matched on terms: event, sporting
PFD report
53match
Anthony Grant
Nov 2017 · London Inner (North)
A lifeguard failed to notice a submerged swimmer for over five minutes due to inadequate pool safety protocols, including insufficient staffing and static positioning. The coroner suggests using the CCTV footage as a national training tool to improve vigilance.
Matched on classifier match
Inquiry recommendation
52match
TAYL-F20 - Man all perimeter fence gates with stewards or police during occupation
Taylor Inquiry
Each gate in a perimeter fence affording access to the pitch from a pen or enclosure should be manned by a steward or by a police officer when the pen or enclosure is occupied. Whether such manning should be by a police officer or by a steward should be decided by the Police Commander. In either event, the...
Matched on terms: event
Inquiry recommendation
52match
TAYL-I36 - Police provide emergency services with full match details for planning
Taylor Inquiry
Before each match at a designated stadium, the police should ensure that the fire service and ambulance service are given full details about the event, including its venue, its timing, the number of spectators expected, their likely routes of entry and exit, and any anticipated or potential difficulties concerning the control or movement of the crowd. Such details...
Matched on terms: event
PFD report
49match
Samuel Clarke
Jun 2018 · London Inner (North)
Site security was inadequate, with an accessible turnstile allowing unauthorised entry, and a lack of contingency plans or improved equipment for security officers.
Matched on classifier match
PFD report
49match
Richard Whale
Dec 2018 · Manchester (South)
Impeded exit routes and obstructed handrails due to steward placement, coupled with non-compliance with steward codes and lack of audits, compromised public safety at the football ground.
Matched on classifier match
Inquiry recommendation
48match
TAYL-F16 - Provide comprehensive training for police and stewards on crowd density and distress
Taylor Inquiry
All police officers and stewards with duties in relation to the standing areas and especially those with duties under Recommendation 12 above, should be fully briefed and trained with regard to the recognition of crowd densities, to the recognition of signs of distress and to crowd dynamics. Training should include demonstrations at the ground and photographs, designed to...
Matched on classifier match
Inquiry recommendation
48match
TAYL-I31 - Ensure sufficient, prioritised radio operators and soundproof police control room
Taylor Inquiry
There should be sufficient operators in the police control room to enable all radio transmissions to be received, evaluated and answered. The radio system should be such as to give operators in the control room priority over, and the capacity to override, others using the same channel. Additional channels should be used, where necessary, to prevent overcrowding of...
Matched on terms: event
PFD report
45match
Bradley Hooper
Jul 2015 · Hampshire (Central)
An inexperienced marshall, distracted by a mobile phone and improperly positioned, failed to observe a fatal collision. Club rules for marshall allocation were not followed, and the MCF Code of Practice lacks smartphone use guidance.
Matched on classifier match
Inquiry recommendation
45match
TAYL-F42 - Recruit, retain, and fully train competent, fit, and active stewards
Taylor Inquiry
Clubs should recruit and retain sufficient competent stewards. They should be fit, active and robust, and preferably between the ages of 18 and 55. Clubs should ensure that stewards are fully trained, aware of their duties under Annex B of the Green Guide and under the statement of intent (see Recommendation 11) and able to perform them.
Matched on classifier match
Committee recommendation
44match
#1 - Disgraceful treatment of Liverpool fans by French authorities demonstrates failing fan safety approaches.
Culture, Media and Sport Committee
The treatment of Liverpool fans by French authorities at the 2022 UEFA Champions League final was disgraceful, worsened by the attempts of authorities and UEFA to blame Liverpool fans. Evidence we have received suggests that the attitude of foreign police forces to UK football fans heavily contributed to the chaos seen in Paris last year. This chaos suggests...
Matched on terms: event
Inquiry recommendation
41match
MAI-51 - Address Showsec failings identified in Volume 1
Manchester Arena Inquiry
Improvements, to the extent that they have not already been made, should be made by Showsec to address the failings identified in Volume 1. Specific consideration should be given to how to address my concerns in relation to complacency.
Matched on classifier match
Inquiry recommendation
40match
TAYL-F74 - Home Office to urgently establish body to revise the Green Guide
Taylor Inquiry
As a matter of urgency, the Home Office should set up a body to revise the Green Guide in accordance with this Report, these Recommendations and the Report of the Technical Working Party (Appendix 3).
Matched on classifier match
Inquiry recommendation
40match
TAYL-F51 - Provide control room with CCTV and turnstile data; train officers in interpretation
Taylor Inquiry
There should be available in the police control room the results of all closed circuit television monitoring outside and inside the ground and the record of any electronic or mechanical counting of numbers at turnstiles or of numbers admitted to any area of the ground. Officers in the control room should be skilled in the interpretation and use...
Matched on classifier match
Inquiry recommendation
40match
TAYL-F46 - Operational orders ensure police cope with spectator flow and rapid deployment
Taylor Inquiry
The Operational Order for each match at a designated sports ground should enable the police to cope with any foreseeable pattern in the arrival of spectators at a match and in their departure. It should provide for sufficient reserves to enable rapid deployment of officers to be made at any point inside or outside the ground.
Matched on classifier match
Inquiry recommendation
40match
TAYL-F43 - Provide well-placed, spacious, and equipped police control room with CCTV
Taylor Inquiry
The club s,hould provide a police control room which is:- (a) well placed, so as to command a good view of the whole pitch and of the spectator area surrounding it; (b) of sufficient size for the commander, his deputy and enough officers to operate the radios, telephones and CCTV screens. There should be space for others who...
Matched on classifier match
Inquiry recommendation
40match
TAYL-F12 - Assign dedicated steward or officer to monitor each standing area for overcrowding
Taylor Inquiry
(a) At each match, there should be on the perimeter track, for each self-contained pen or other standing area (subject to (b) below), a steward (if the club is monitoring that area) or a police officer (if the police are monitoring it) whose sole duty is to check crowd conditions in that area for possible overcrowding or distress...
Matched on classifier match
Inquiry recommendation
40match
TAYL-F11 - Require written agreement between clubs and police on crowd safety functions
Taylor Inquiry
There should be a written statement of intent, agreed between the club and the police, setting out their respective functions as to crowd safety and control and in particular as to the filling of each self-contained pen or other standing area and the monitoring of spectators in each such pen or area to avoid overcrowding. Any variation of...
Matched on classifier match
Inquiry recommendation
40match
TAYL-F8 - Revise Green Guide maximum capacity figures to reflect new density limits
Taylor Inquiry
Each figure for maximum capacity should be assessed in accordance with Chapter 16 of the Green Guide ("the Green Guide figure") subject to the following qualifications:- (a) the maximum density permitted under paragraphs 221 and 222 of the Green Guide (when the terrace or viewing slope is in good condition) should be 47 not 54; (b) the minimum...
Matched on classifier match
Inquiry recommendation
40match
TAYL-I39 - Require clubs to provide one trained first aider per 1,000 spectators
Taylor Inquiry
There should be at each stadium at each match at least one trained first aider per 1,000 spectators. The club should have the responsibility for securing such attendance.
Matched on classifier match
Inquiry recommendation
40match
TAYL-I28 - Operational orders must ensure police cope with crowd movement and deploy reserves
Taylor Inquiry
The Operational Order for each match at a designated stadium should enable the police to cope with any foreseeable pattern in the arrival of spectators at a match and in their departure. It should provide for sufficient reserves to enable rapid deployment of officers to be made at any point inside or outside the ground.
Matched on classifier match
Inquiry recommendation
40match
TAYL-I23 - Ensure clear, consistent ticket information, including guidance on retained stubs
Taylor Inquiry
Information on tickets should be unambiguous, simple and clear and should correlate absolutely with the information provided in respect of each match both outside and inside the ground. Retained ticket stubs should contain information necessary to guide spectators once inside the ground.
Matched on classifier match
Committee recommendation
39match
#18 - Mandate local authorities to include diverse perspectives at Safety Advisory Groups.
Culture, Media and Sport Committee
Safety Advisory Groups are the one major opportunity for sport stakeholders to voice their priorities and concerns for safety at events. It is wrong that any group should have its input restricted, but this too often seems to be the case. SAGs have, at best, a mixed record on seeking out and considering the necessary perspectives to inform...
Matched on terms: event
Inquiry recommendation
36match
TAYL-F76 - Revised Green Guide must emphasise inspecting crush barriers for corrosion
Taylor Inquiry
When the Green Guide is revised, the need to inspect crush barriers for possible corrosion should be specifically mentioned and emphasised.
Matched on classifier match
Inquiry recommendation
36match
TAYL-F75 - Green Guide revision must specify crush barrier loading test recovery values
Taylor Inquiry
In any revision of the Green Guide, the values to be achieved by way of percentage recovery after the required loading tests on crush barriers should be specified. Acceptable values for various materials should be specified.
Matched on classifier match
Inquiry recommendation
36match
TAYL-F69 - Deploy major incident equipment vehicle for crowds exceeding 25,000
Taylor Inquiry
A "major incident equipment vehicle", designed and equipped to deal with up to SO casualties, should be deployed in addition to other ambulance attendance at a match where a crowd in excess of 25,000 is expected.
Matched on classifier match
Inquiry recommendation
36match
TAYL-F68 - Specify ambulance numbers for large crowds as Safety Certificate requirement
Taylor Inquiry
The number of ambulances to be in attendance for matches where larger crowds are expected should be specified by the local authority after consultation with the ambulance service and should be made a requirement of the Safety Certificate.
Matched on classifier match
Inquiry recommendation
36match
TAYL-F67 - Mandate one fully equipped ambulance for matches with 5,000+ spectators
Taylor Inquiry
At least one fully equipped ambulance from or approved by the appropriate ambulance authority should be in attendance at all matches with an expected crowd of 5,000 or more.
Matched on classifier match
Inquiry recommendation
36match
TAYL-F66 - Require medical practitioner presence for matches exceeding 2,000 spectators
Taylor Inquiry
(a) At every match where the number of spectators is expected to exceed 2,000, the club should employ a medical practitioner to be present and available to deal with any medical exigency at the ground. He should be trained and competent in advanced first aid. He should be present at the ground at least an hour before kick-off...
Matched on classifier match
Inquiry recommendation
36match
TAYL-F65 - Mandate equipped first aid rooms as Safety Certificate requirement
Taylor Inquiry
There should be at each designated sports ground one or more first aid rooms. The number of such rooms and the equipment to be maintained within them should be specified by the local authority after taking professional medical advice and should be made a requirement of every Safety Certificate.
Matched on classifier match
Inquiry recommendation
36match
TAYL-F64 - Require one trained first aider per 1,000 spectators at sports grounds
Taylor Inquiry
There should be at each sports ground at each match at least one trained first aider per 1,000 spectators. The club should have the responsibility for securing such attendance.
Matched on classifier match
Inquiry recommendation
36match
TAYL-F57 - Install public address system with alert signal for stadium crowd communication
Taylor Inquiry
Within the control room, there should be a public address system to communicate with individual areas outside and inside the ground, with groups of areas or with the whole ground. Important announcements should be preceded by a loud signal to catch the attention of the crowd despite a high level of noise in the ground. This arrangement should...
Matched on classifier match
Inquiry recommendation
36match
TAYL-F36 - Comprehensively review and improve spectator signposting for clear, rapid movement
Taylor Inquiry
All signposting for spectators both outside and inside the ground should be comprehensively reviewed (if this has not already been done following the Interim Report). It should, in relation to the arrangements for each match, be unambiguous, eye-catching, simple and clear and should be designed to ensure the rapid movement of spectators to their appropriate viewing areas. Any...
Matched on classifier match
Inquiry recommendation
36match
TAYL-F34 - Close turnstiles when capacity is reached; ensure quick operator communication
Taylor Inquiry
Turnstiles should be closed when the permitted capacity of the area served by them is about to be reached and arrangements should be made to ensure quick and effective communication with turnstile operators for this purpose.
Matched on classifier match
Inquiry recommendation
36match
TAYL-F9 - Limit spectators entering pens to maximum capacity and close access
Taylor Inquiry
Arrangements should be made:- (a) to limit the number of spectators entering each self-contained pen or area to the maximum capacity figure assessed in accordance with Recommendation 8 above either electronically, mechanically, by a ticketing arrangement, by counting or otherwise, and (b) to close off further access to such pen or area when its maximum capacity is about...
Matched on classifier match
Inquiry recommendation
36match
POPP-C.12 - Introduce offence of disorderly conduct at sports grounds in England and Wales
Popplewell Inquiry
In England and Wales consideration should be given to creating an offence of disorderly conduct at a sports ground.
Matched on classifier match
Inquiry recommendation
36match
TAYL-I43 - Local authorities to specify ambulance numbers for large crowd matches
Taylor Inquiry
The number of ambulances to be in attendance for matches where larger crowds are expected should be specified by the local authority after consultation with the ambulance service and should be made a requirement of the Safety Certificate.
Matched on classifier match
Inquiry recommendation
36match
TAYL-I42 - Mandate one fully equipped ambulance at matches with over 5,000 spectators
Taylor Inquiry
At least one fully equipped ambulance from the appropriate ambulance authority should be in attendance at all matches with an expected crowd of 5,000 or more.
Matched on classifier match