Recommendation AC-2d: Structured Response to Community Input
From Additional Report on Compensation, published 9 July 2025.
Recommendation
To build confidence that IBCA is actively listening to people infected and affected, IBCA adopt more of a structured response to contributions from people infected and affected. Consideration should be given, as a minimum, to making a contemporaneous record of IBCA's understanding of the matters that had been raised in meetings with people infected and affected and setting out IBCA's response to each point.
In brief (written by this site)
The Infected Blood Compensation Authority reported in its September 2026 community update that work on this recommendation was in progress (Infected Blood Compensation Authority, Sep 2026). Addressing community questions, the authority stated that people are welcome to have a friend, family member, or support organisation join calls to provide emotional reassurance and help them understand information (Infected Blood Compensation Authority, Sep 2026). It noted that these accompanying supporters can also help meet agreed communication needs and "ask for clarification" (Infected Blood Compensation Authority, Sep 2026).
Sources
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026. The record below is the sources' own words.
Government response
Today (Monday 21 July 2025) we have given our response to the Infected Blood Inquiry additional report published on 9 July. We accept all recommendations in the report for IBCA.
Delivery
Infected Blood Compensation Authority says in progress (7 September 2026)
Your questions Can I get help from friends, family or support organisations? We understand this process can feel difficult. You’re welcome to have a friend, family member or support organisation join your calls with us for support. They can offer emotional reassurance, help you understand information, support your agreed communication needs, and ask for clarification.
Responsible bodies
Themes and tags
Who has spoken
- Infected Blood Compensation Authority
Response, delivery statement