Structured Response to Community Input
To build confidence that IBCA is actively listening to people infected and affected, IBCA adopt more of a structured response to contributions from people infected and affected. Consideration should be given, as a minimum, to making a contemporaneous record of IBCA's understanding of the matters that had been raised in meetings with people infected and affected and setting out IBCA's response to each point.
- No published information on whether IBCA has adopted structured processes for responding to community contributions has been identified to March 2026.
How was this evidence gathered?
Response
Accepted
Response
AcceptedThe remaining 11 recommendations focus on IBCA delivery. Further detail on these will be set out by IBCA in due course.
Progress Timeline
IBCA publishes community feedback quarterly on its website and is working with Cabinet Office to design a formal mechanism to acknowledge and respond to feedback and concerns. (Source: IBCA Community Update, 12 March 2026)
Published Evidence
Published assessments of progress from inspectorates, select committees, official progress reports, and other sources. Source type badge indicates whether each assessment is independent or government self-reported.
As of 13 January 2026: 3,721 people asked to start claims, 3,546 begun process, 3,074 received offers totalling £2.47bn, 2,861 paid totalling £1.89bn. Third compensation regulations in force 31 December 2025.
View detailed findings
IBCA exceeded initial expectations. Three sets of regulations now in force covering infected persons, affected persons, and supplementary routes. £11.8bn committed in October 2024 Budget. Independent review found "very creditable progress."