43 Response Accepted

Church in Wales record-keeping policies

Recommendation

The Church in Wales should introduce record-keeping policies relating to safeguarding, complaints and whistleblowing. These should be implemented consistently across dioceses. The Church should develop policies and training on the information that must be recorded in files. The Church should provide its provincial safeguarding officers with the right to see personnel files of clergy, office holders, employees or others if concerns and complaints are raised about child protection or safeguarding.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
- On 7 April 2021, the Church in Wales stated that its national online safeguarding case management and record-keeping system had launched, covering safeguarding, complaints and whistleblowing records across dioceses (Government Response, Church in Wales, April 2021).
- In May 2023, the government confirmed that this recommendation had been completed by the Church in Wales (Government Response to IICSA Final Report, HM Government, May 2023).
How was this evidence gathered?
Evidence searched by claude-opus-4-6 on 10 Apr 2026
Checked data held on this site (government responses, progress updates, independent evidence)
Jurisdiction
Wales
Section Reference
E
Response
Accepted
Accepted UK Government
22 May 2023

On 7 April 2021, the Church in Wales stated that its national online safeguarding case management and record-keeping system had launched, serving as a single searchable repository of all Church in Wales safeguarding and whistleblowing case data, while its safeguarding policy sets out that casework of a safeguarding nature is undertaken at a national level to ensure consistent implementation. It also stated that it is developing procedural guidance to document what information is held, and how information should be exchanged between the safeguarding case management systems and personnel records held at a diocesan local level. Relevant staff would be trained in accordance with this guidance. The Church in Wales stated that provincial safeguarding officers already have the right to view the personnel files of clergy and agreed that its procedural guidance needs to make clear to the various employers of other church staff that the same applies to lay personnel. On 7 January 2022, the Church in Wales stated that the timetable for adopting updated procedural guidance had slipped.

Read Full Response
Source
Inquiry IICSA
Report The Anglican Church Investigation Report 06 Oct 2020
Responsible Bodies
Church in Wales Primary
Recommendation age 5.5 yrs
Last formal update 1054 days ago