Allow Advisory Board to monitor individual compensation cases
The Horizon Compensation Advisory Board should not be prevented from monitoring individual cases in which compensation has been or is to be determined by paragraph 4 of its Terms of Reference.
How was this assessed?
Response
Accepted in Part
Response
Accepted in PartDepartment for Business and Trade accepts this recommendation in part. The Horizon Compensation Advisory Board shall consider whether "full and fair compensation is being paid out to applicants under the 3 schemes" and shall advise the Minister at 3-monthly intervals. The Board's Terms of Reference have been updated to reflect this monitoring role.
Progress Timeline
Verification: Interim report recommendations largely implemented through Post Office (Horizon System) Compensation Act 2024 and scheme operational changes. HSS closing date set as 31 January 2026. Sir Gary Hickinbottom appointed to oversee scheme fairness.
Government response: Accepted in part. Department for Business and Trade accepts this recommendation in part. The Horizon Compensation Advisory Board shall consider whether "full and fair compensation is being paid out to applicants under ...
Published Evidence
Published assessments of implementation progress from inspectorates, select committees, official progress reports, and other sources. Check the source type badge to see whether each assessment is independent or government self-reported.
The Horizon Compensation Advisory Board has published quarterly reports on its monitoring of individual cases. Business and Trade Select Committee heard from the Board at its January 2026 session on whether it was able to monitor effectively.