DM-5 Response Accepted

Separate SIO and Family Liaison Officer roles

Recommendation

The Metropolitan Police should ensure that the role of the Family Liaison Officer is never carried out by the Senior Investigating Officer of an investigation. There is an inherent conflict between these two roles.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
Government reports this recommendation as delivered. Status as of Government Response (June 2023): Completed.
Sources
Government response (2023-06-22): Accepted Source: https://www.gov.uk/government/publications/government-response-to-the-daniel-morgan-report/government-response-to-the-report-of-the-daniel-morgan-independent-panel Text: The new National Major Crime Investigation Manual (MCIM) published in November 2021 covers all aspects of major crime investigation and sets the standard for all forces alongside the relevant Authorised Professional Practice (APP) produced by the College of Policing. The MCIM now clearly sets out gu Progress update (2023-06-22): Completed Status as of Government Response (June 2023): Completed Source: https://www.gov.uk/government/publications/government-response-to-the-daniel-morgan-report
How was this evidence gathered?
Evidence searched by baseline-data-v1 on 26 May 2026
Checked data held on this site (government responses, progress updates, independent evidence)
External sources searched: www.gov.uk
Jurisdiction
England
Section Reference
Volume 1
Response
Accepted
Accepted Metropolitan Police Service
22 Jun 2023

The new National Major Crime Investigation Manual (MCIM) published in November 2021 covers all aspects of major crime investigation and sets the standard for all forces alongside the relevant Authorised Professional Practice (APP) produced by the College of Policing. The MCIM now clearly sets out guidance that the role of Senior Investigating Officer and Family Liaison Officer are distinct with their own individual strategies. Although recent cases, such as that of Stephen Port, recently demonstrated limitations in training for MPS FLOs. We expect the MPS to ensure that all future FLO candidates, and those currently in the role, are appropriately screened as HMICFRS recently recommended.

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Published Evidence

Published assessments of progress from inspectorates, select committees, official progress reports, and other sources. Source type badge indicates whether each assessment is independent or government self-reported.

Confirmed Completed
01 Nov 2021
Metropolitan Police Service / College of Policing Other

The MCIM (November 2021) clearly sets out that SIO and FLO roles are distinct with separate strategies. However, the Stephen Port case subsequently demonstrated limitations in MPS FLO training, and HMICFRS recommended improved screening of FLO candidates.

View detailed findings

Role separation implemented through the MCIM but subsequent cases revealed ongoing FLO training deficiencies.

MPS Operation Drayfurn response and MCIM, Novembe… View Source
Source
Report The Report of the Daniel Morgan Independent Panel 15 Jun 2021
Responsible Bodies
Metropolitan Police Service Primary
Recommendation age 5.0 yrs
Last formal update 1074 days ago