LGO (Local Government & Social Care Ombudsman) Other

Westminster City Council

21-015-613 · Education › Special Educational Needs · Decision date: 16 February 2022 · View Westminster Council scorecard

Full Decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about the Council’s refusal to assess Ms X’s child for an Education Health and Care Plan.

The complaint

Ms X said the Council has refused to assess her child for an Education Health and Care (EHC) Plan and cancelled a meeting about this.

The Ombudsman’s role and powers

The law says we cannot normally investigate a complaint when someone can appeal to a tribunal. However, we may decide to investigate if we consider it would be unreasonable to expect the person to appeal. (Local Government Act 1974, section 26(6)(a), as amended) The First-tier Tribunal (Special Educational Needs and Disability) considers appeals against council decisions regarding special educational needs. We refer to it as the SEND Tribunal in this decision statement.

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

The Council’s duty when receiving a request for an assessment of a child’s special educational needs (SEN) is to either agree to assess or to refuse and offer the child’s parent the right to appeal to the SEN Tribunal. I have seen the Council’s letter telling Ms X of her right to appeal.

Final decision

We will not investigate Ms X’s complaint because she has a right to appeal to the SEND Tribunal it would be reasonable to use.

Investigator's decision on behalf of the Ombudsman