LGO (Local Government & Social Care Ombudsman) Other

Norfolk County Council

21-018-009 · Children S Care Services › Other · Decision date: 24 March 2022 · View Norfolk County Council scorecard

Full Decision

The Ombudsman's final decision

Summary: We cannot investigate this complaint about what the Council included in a court bundle. This matter is not separable from court action.

The complaint

Mr X complained the Council included data about them it should not have done in a court bundle, then failed to respond to his contacts about this.

The Ombudsman’s role and powers

We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

The complaint concerns the content of a court bundle.

Final decision

We cannot investigate Mr X’s complaint because the contents of a court bundle are part of a court process.

Investigator's decision on behalf of the Ombudsman