LGO (Local Government & Social Care Ombudsman) Other

Devon County Council

25-008-075 · Children S Care Services › Other · Decision date: 12 November 2025 · View Devon County Council scorecard

Full Decision

The Ombudsman's final decision

Summary: We cannot investigate this complaint about a court report. The law prevents us from investigating complaints about the start of court action or what happened in court.

The complaint

Mr X complained that a report that the Council filed with court was inaccurate, and the methodology used to inform the report was flawed.

Mr X said that this has caused distress and made the court proceedings more complicated.

Mr X wants the report to be retracted, and for the social workers involved in writing the report to be dismissed.

The Ombudsman’s role and powers

We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)

How I considered this complaint

I considered information provided by Mr X I considered the Ombudsman’s Assessment Code.

Final decision

We cannot investigate Mr X’s complaint because the law prevents us from investigating complaints about the start of court action or what happened in court.

Investigator's decision on behalf of the Ombudsman