LGO (Local Government & Social Care Ombudsman) Other

Nottinghamshire County Council

25-012-294 · Children S Care Services › Other · Decision date: 08 October 2025 · View Nottinghamshire County Council scorecard

Full Decision

The Ombudsman's final decision

Summary: We cannot investigate Mr X’s complaint about the Council’s conduct during court proceedings because the law says we cannot investigate what happened in court.

The complaint

Mr X complained about the conduct of the Council during court proceedings.

Mr X said the matter caused him frustration and distress.

The Ombudsman’s role and powers

The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.

We cannot investigate a complaint about the start of court action or what happened in court. (Local Government Act 1974, Schedule 5/5A, paragraph 1/3, as amended)

How I considered this complaint

I considered information provided by the complainant.

I considered the Ombudsman’s Assessment Code.

My assessment

The law says the Ombudsman has no jurisdiction to consider what happened in court. This includes the conduct of Council officers and any other matters relating to the proceedings. Consequently, we cannot investigate Mr X’s complaint.

Final decision

We cannot investigate Mr X’s complaint because the law says we cannot investigate what happened in court.

Investigator's decision on behalf of the Ombudsman