NIPSO Individual Decisions

We investigated claims from a family that the Southern Health and Social Care Trust failed to carry out a Continuing Healthcare assessment for their father.  We upheld the complaint and concluded that the failings caused the family frustration and distress over a prolonged period.

A patient who attended Craigavon Area Hospital due to pain in his shoulder and loss of power in his right arm received an appropriate level of care, according to an investigation carried out by the Ombudsman.

Investigation concludes that observations should have been carried out and discharge delayed until patient was well enough to tolerate fluids and food.

The Ombudsman has concluded that a hospital pain management consultant provided proper care to a patient who had been electrocuted in a workplace accident.

An investigation has found that appropriate and timely intervention may have alleviated a patient's discomfort and distress in the last weeks of her life.  The Ombudsman found a number of failures by the Southern Health and Social Care Trust in relation to the patient's nutritional care and treatment, and failings with regard to some aspects of her nursing care and treatment.

An investigation by the Ombudsman has found that the Southern Health and Social Care Trust provided appropriate care and treatment to a patient prior to her death from a serious heart condition in 2014.