Clinical treatment outside hospital; GP : A GP Practice in the area of Betsi Cadwaladr University Health Board Report Date 24/02/2022 Case Against A GP Practice in the area of Betsi Cadwaladr University Health Board Subject Clinical treatment outside hospital; GP Case Reference Number 202107179 Outcome Early resolution Mrs X complained that the Practice had not responded to a follow-up letter that she had sent in relation to her complaint in June 2021.
The Practice accepted that there had been delay in responding due to the pressures on the service. It agreed to provide a formal written response within 3 weeks.