PSOW (Public Services Ombudsman for Wales) Resolved / Early Resolution

Powys County Council

PSOW-202201344 · Local Government › Education · Decision date: 23 June 2022 · View Powys County Council scorecard
School Estate Management Failures

Full Decision

Mrs X complained that despite putting a complaint forward to the Council, she had not yet received a response to her concerns.

The Ombudsman was concerned that Mrs X had not yet received a response from the Council and contacted the Council. As an alternative to an investigation, the Council agreed to provide Mrs X with a formal response by 18 July 2022. The Ombudsman accepted this as a resolution of Mrs X’s complaint.

View original on PSOW (Public Servic… website

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