PSOW (Public Services Ombudsman for Wales) Resolved / Early Resolution

Bridgend County Borough Council

PSOW-202201977 · Local Government › Planning and Building Control · Decision date: 29 June 2022 · View Bridgend County Borough Council scorecard
Public project assurance methodology

Full Decision

Mrs X complained that the Council did not respond to her complaint regarding the installation of a cricket cage next to her home.

The Ombudsman decided that the Council should provide Mrs X with a written response to her complaint by 8 July, and an apology for the delay in responding.

The Ombudsman considered this to be an appropriate resolution to the complaint instead of conducting an investigation.

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