SPSO (Scottish Public Services Ombudsman) Not Upheld

Greater Glasgow and Clyde NHS Board - Acute Services Division

201100382 · Health › Hotel services - food, laundry etc · Decision date: 01 August 2011 · View NHS Greater Glasgow & Clyde scorecard

Full Decision

Summary

Mrs C complained about the food and about failure to provide a raised toilet seat, a blanket and sleeping pills during her three-day admission to a hospital. We concluded that the board had not acted unreasonably in respect of the food provided. In respect of the other issues, we concluded that there had been shortcomings but that what had happened was not unacceptable, particularly as the board had apologised and taken some action.

Related reading

View Decision Report 201100382 as a PDF (13.46 KB) Updated: March 13, 2018