SPSO (Scottish Public Services Ombudsman) Resolved / Early Resolution

West Lothian Health and Social Care Partnership

202307268 · Health and Social Care › Kinship care · Decision date: 01 July 2024

Full Decision

Summary

C, a support and advocacy worker, complained on behalf of their client (A) regarding the partnership's decision not to backdate kinship care allowance. The partnership confirmed that they had reviewed matters in light of new Scottish Government guidance and would be willing to apologise to A and calculate the allowance due. C confirmed that this would resolve the complaint and we closed our investigation.

Related reading

View Decision Report 202307268 as a PDF (23.94 KB) Updated: July 24, 2024