SPSO (Scottish Public Services Ombudsman) Resolved / Early Resolution

Dumfries and Galloway Council

202311539 · Local Government › Child protection · Decision date: 01 June 2025 · View NHS Dumfries & Galloway scorecard
Care safeguarding systems Missed Child Safeguarding Referrals

Full Decision

Summary

C complained that the council unreasonably failed to carry out and progress police checks for two individuals who have contact with their grandchild.

After notifying the council of our investigation, they agreed to provide C with a fuller apology and assurance that this would not happen again. C was happy with this outcome. Therefore, we closed the complaint as resolved.

Related reading

View Decision Report 202311539 as a PDF (23.94 KB) Updated: June 18, 2025

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