Delayed electoral law simplification

Government delays in simplifying and consolidating complex electoral law, risking serious consequences and inefficiencies.

400 items 3 sources
Source spread

Where this theme appears

Delayed electoral law simplification has been flagged across 3 independent accountability sources:

106 committee recs 4 PHSO decisions 290 LGO/SPSO decisions

When the same issue appears across inquiries, coroner reports, and regulators independently, it indicates a recurring issue across the public record.

Browse by source

Source-grouped records are useful for tracing where a concern came from. Large sections show the 50 strongest matches for that source; counts still show the full theme total.

#2 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Government should prioritise implementing the Law Commission’s recommendations to rationalise electoral law and immediately start work towards setting out a long-term strategy, with cross-party support, ahead of the next General Election.
Gov response: As set out in the Government’s response to PACAC’s Fifth Report of Session 2021–22 on ‘The Elections Bill’ and in debates during the passage of the Bill, the Government agrees that simplifying and consolidating electoral …
Accepted
#25 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Government’s reasons for making these changes to the laws on postal voting appear valid and justified to the Committee. The Committee recommends that the Government sets out regulations to the effect that local authorities must notify people in advance …
Gov response: The Government welcomes the Committee’s comments on the postal voting measures. The Bill will limit the period a person’s application covers to three years. Under the transitional arrangements set out in the Bill, the measure …
Under Consideration
#25 —
Public Administration and Constitutional Affairs Committee
Recommendation: We agree with the Electoral Commission that each of the four governments of the UK should amend the rules for reporting spending to provide greater transparency on the money being spent on digital campaigns in their jurisdictions. There should be …
Gov response: The Government recognises the importance of ensuring appropriate transparency in relation to online campaigning, which is why spending on digital campaigning at an election must already be reported. The current wording in the law already …
Accepted
#24 —
Public Administration and Constitutional Affairs Committee
Recommendation: As recommended in our Fifth Report of Session 2021–22 on the Elections Bill, acknowledging the need for legislation to keep pace with rapid technological changes, the Government should commit to monitoring and conducting regular reviews of the digital imprints scheme, …
Gov response: Once implemented, the digital imprint regime, introduced in the Elections Act 2022, will be one of the most ambitious ones in the world, providing voters with much needed transparency about who is seeking to influence …
Accepted
#23 —
Public Administration and Constitutional Affairs Committee
Recommendation: The introduction of digital imprints on paid-for and certain unpaid digital material is welcome, but, in their current form, the requirements have notable limitations. This includes a potentially wide scope of activity that will not require an imprint, as well …
Gov response: Once implemented, the digital imprint regime, introduced in the Elections Act 2022, will be one of the most ambitious ones in the world, providing voters with much needed transparency about who is seeking to influence …
Accepted
#21 —
Public Administration and Constitutional Affairs Committee
Recommendation: Digital technology is allowing more parties, campaigners, and voters than ever to participate in political debate. While we view this as a positive step for democracy, we must recognise that it has created a more complex regulatory environment for the …
Gov response: Cooperation between national regulatory authorities is essential to ensuring consistency, clarity and protection for UK users as well as industry in the digital space. The Government agrees that it is important that the Electoral Commission …
Not Addressed
#18 —
Public Administration and Constitutional Affairs Committee
Recommendation: We agree with the Committee on Standards in Public Life that investigations under the Political Parties, Elections and Referendums Act 2000 should be opened within 12 months of the date of the potential offence being committed or, from the date …
Gov response: . The Government agrees with the Committee’s view that it is important to resolve investigations within a reasonable time period. Currently, prosecutors have six months from receiving sufficient evidence to bring such proceedings in relation …
Accepted
#10 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Committee recognises the complexity of the dual regimes for candidates under the Representation of the People Act 1983 and parties and campaigners under the Political Parties, Elections, and Referendums Act 2000. Consolidating the law into one regulatory framework should …
Gov response: We note the Committee’s recommendation to retain in the final draft of the Statement guidance relating to the need for the Commission to be sensitive and proportionate to the voluntary nature of much of political …
Under Consideration
#9 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Committee believes, regardless of the complexity of the legislation, it is vital that the Electoral Commission has sufficient internal expertise to clarify ambiguities in the law or guidance in a timely manner, particularly during regulated periods. The Electoral Commission …
Gov response: The Government notes that these recommendations are primarily addressed to the Electoral Commission. We note, however, the Committee’s recommendation that the reference in the Strategy and Policy Statement to the importance of the Commission engaging …
Partially Accepted
#7 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Electoral Commission invests significant resources into providing guidance to candidates, parties, and non-party campaigners to support their understanding of complex legislation, and this is largely welcomed by those it regulates. However, as a matter of priority, further action is …
Gov response: The Government notes that these recommendations are primarily addressed to the Electoral Commission. We note, however, the Committee’s recommendation that the reference in the Strategy and Policy Statement to the importance of the Commission engaging …
Under Consideration
#1 —
Public Administration and Constitutional Affairs Committee
Recommendation: It has been twenty years since the Electoral Commission was established and we believe it still plays a fundamental role in overseeing free and fair elections and referendums and regulating political finance, and should continue to do so. However, its …
Gov response: As set out in the Government’s response to PACAC’s Fifth Report of Session 2021–22 on ‘The Elections Bill’ and in debates during the passage of the Bill, the Government agrees that simplifying and consolidating electoral …
Accepted
#43 — Implement a reliable system for eligible voters to cast ballots by the next general election.
Public Administration and Constitutional Affairs Committee
Recommendation: A system capable of reliably allowing eligible voters to cast their ballot must be in place in time for the next general election. (Recommendation, Paragraph 119)
Gov response: This Government is committed to encouraging full participation by legitimate voters in our elections. Fixing the foundations of our elections delivery processes, including making changes to help build more resilience into the postal voting system, …
Not Addressed
#14 — Start simplification and consolidation of electoral law, committing to introducing legislation upon completion
Public Administration and Constitutional Affairs Committee
Recommendation: The Government should start the process of simplification and consolidation of electoral law alongside the work being carried out to produce a Bill to implement its manifesto commitments and the outcome of the strategic review. In doing this it should …
Gov response: While we understand the calls for consolidation of electoral law, major reform would require careful consideration and an extensive amount of time. Full-scale consolidation and simplification, as called for by the sector and recommended by …
Not Accepted
#13 — Government's delay in simplifying electoral law risks serious consequences
Public Administration and Constitutional Affairs Committee
Recommendation: We are however concerned that the Government has not put in motion the work necessary to simplify and consolidate electoral law. It is clear to us that the conclusion of the Law Commissions’ report was correct, and that the UK …
Gov response: While we understand the calls for consolidation of electoral law, major reform would require careful consideration and an extensive amount of time. Full-scale consolidation and simplification, as called for by the sector and recommended by …
Not Accepted
#11 — Require Government to clarify acceptance of electoral law simplification and consolidation
Public Administration and Constitutional Affairs Committee
Recommendation: The Government should make clear whether it accepts in principle that UK elections law needs simplification and consolidation, and if it does not should set out its evidence for this position in full in its response to this report. (Recommendation, …
Gov response: While we understand the calls for consolidation of electoral law, major reform would require careful consideration and an extensive amount of time. Full-scale consolidation and simplification, as called for by the sector and recommended by …
Not Accepted
#10 — Consensus on electoral law simplification not fully embraced by government
Public Administration and Constitutional Affairs Committee
Recommendation: There is a clear consensus in our evidence around the necessity and benefits of simplification and consolidation of electoral law. This is not a new position and has been reiterated by the practitioners and experts of electoral law for some …
Gov response: While we understand the calls for consolidation of electoral law, major reform would require careful consideration and an extensive amount of time. Full-scale consolidation and simplification, as called for by the sector and recommended by …
Not Accepted
#32 — Bring forward the Long-Term Housing Strategy to deliver 1.5 million new homes without further delay.
Housing, Communities and Local Government Committee
Recommendation: The Government must immediately bring forward its Long-Term Housing Strategy without further delay. It must set out an ambitious, comprehensive, and achievable set of policies that will deliver 1.5 million new homes by July
Gov response: 69. The Government will publish a Long-Term Housing Strategy shortly, which will bring together the significant programme of reform that the Government has undertaken since taking office in July 2024. This includes the three priority …
No Published Response
#31 — Slow plan-making system prevents local plans from collectively meeting the 1.5 million housing target.
Housing, Communities and Local Government Committee
Recommendation: The Government can only begin to make significant progress towards its 1.5 million target once the sum of local housing need targets in Local Plans add up to that figure. Whilst the Government’s reforms to the National Planning Policy Framework …
Gov response: 74. The Government notes the committee’s recommendation to move the plan making system to a 30-month timeline. Local plans play an essential role in the delivery of new homes. Regulations that will commence the new …
No Published Response
#29 — Long-Term Housing Strategy publication remains delayed, leaving the housing sector without a cohesive plan.
Housing, Communities and Local Government Committee
Recommendation: The housing sector is eagerly awaiting the Government’s Long-Term Housing Strategy, which it first announced in July 2024. Originally, this was to be published alongside the Spending Review in spring 2025. The continuing lack of a cohesive plan to deliver …
Gov response: 69. The Government will publish a Long-Term Housing Strategy shortly, which will bring together the significant programme of reform that the Government has undertaken since taking office in July 2024. This includes the three priority …
No Published Response
#9 — Protracted Section 106 negotiations causing significant delays to housing delivery.
Housing, Communities and Local Government Committee
Recommendation: Local planning authorities across England have expressed concern that protracted Section 106 negotiations are causing delays to housing delivery. Drawn out negotiations do not benefit public outcomes and cause undue delays to development, which may impede the Government’s housebuilding ambitions. …
Gov response: 54. CIL is a locally-set rate, and charging authorities must publish a charging schedule on their website which sets out their CIL rates. The Government considers these the most appropriate information sources for CIL. 55. …
Accepted
#15 — Intensify efforts to establish UK-EU SPS zone and publish a roadmap by May 2026.
Welsh Affairs Committee
Recommendation: The UK Government must intensify efforts to fully establish an SPS zone with the EU, as a key step towards reducing trade friction for Welsh agricultural exports. We call on the Government to publish a roadmap for how they plan …
Gov response: The UK Government is working with the EU to advance the package agreed at the May UK-EU summit and remains committed to a broad and constructive relationship with the EU. A central element of this …
Partially Accepted
#15 — Home Office significantly delayed recouping excess profits from asylum accommodation providers.
Home Affairs Committee
Recommendation: It is extremely disappointing that the Home Office only appears to have started the process for recouping excess profits from accommodation providers in 2024. Accommodation providers told us they had tens of millions waiting to be returned to the Home …
Gov response: The Home Office is committed to ensuring that decisions on the distribution of asylum seekers and the identification of contingency accommodation sites are fair, evidence-based, and transparent. Dispersal Accommodation is being managed via the National …
Under Consideration
#11 —
Housing, Communities and Local Government Committee
Recommendation: The final bill must include a commencement clause for the £250 cap on ground rents to come into force two months after the Act is given Royal Assent—not at a time to be decided by ministers, as is currently the …
Response Pending
#48 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Government’s response to the CSPL report on electoral finance regulation provides no indication of which of its recommendations (not already included in the Bill) the Government is likely to adopt (via amendment), prioritise for consultation or when or how …
Gov response: The UK has a comprehensive regulatory framework and political finance measures in the Elections Bill will strengthen three important components of this framework: fairness, transparency and controls against foreign spending. The Elections Bill is bringing …
Under Consideration
#28 —
Public Administration and Constitutional Affairs Committee
Recommendation: The proposals in the Bill on voting and candidacy rights of EU citizens would create a complex system that is likely to lead to confusion and difficulties for electoral administrators, electoral campaigners and voters in determining who is eligible to …
Gov response: The intention behind the proposed changes to EU citizens’ voting and candidacy rights is to update the franchise to appropriately reflect that the UK has left the European Union, and that the concept of the …
Under Consideration
#18 —
Public Administration and Constitutional Affairs Committee
Recommendation: There have been concerns raised that introducing a voter ID requirement will negatively impact voter turnout. The evidence from what happened in Northern Ireland in 2003 following the move to a photographic ID suggests that a reduction of around 2.3% …
Gov response: The Government takes its Public Sector Equality Duty seriously. We have given due regard to it throughout the planning for implementation to date and we have always been clear that we will continue to do …
Under Consideration
#17 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Government presented to the Committee a case that there is underreporting of personation at UK elections. While the Government refused to be drawn on how extensive it believes the underreporting has been, it has implied that it is at …
Gov response: The Government takes its Public Sector Equality Duty seriously. We have given due regard to it throughout the planning for implementation to date and we have always been clear that we will continue to do …
Under Consideration
#15 —
Public Administration and Constitutional Affairs Committee
Recommendation: There appears to be potential for a contradiction in the drafting of Schedule 1 as the provisions setting out both the Voter Card and the Anonymous Voter Card leave open the possibility of a limited period of validity. However, the …
Gov response: The Government’s intention is that ‘expired’ documents will remain valid for the purpose of voter identification so long as the photograph remains a good likeness, although they have expired for their primary purpose. The Committee …
Under Consideration
#12 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Government has committed to respecting devolved competence where they are touched upon in this Bill. If this were to change, we expect the Committee and the House to be notified of the reasons for such a change in advance …
Gov response: The UK Government is committed to working constructively with the devolved administrations to ensure that elections work well in the best interests of voters, the electoral sector and those regulated by electoral law so that …
Under Consideration
#4 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Committee urges the Government to set out a timetable for undertaking a wholesale review and consolidation of electoral law. (Paragraph 24) Public and parliamentary consultation and scrutiny
Gov response: Electoral law is complex but understood by those who administer elections and referendums. It is robust and we can, as we have in the past, rely on it and our electoral administrators to underpin free …
Under Consideration
#1 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Committee notes that electoral law in the UK is voluminous and fragmented across a raft of primary legislation and accompanying secondary legislation. We believe that there is a risk that this Bill will add further complexity.
Gov response: Electoral law is complex but understood by those who administer elections and referendums. It is robust and we can, as we have in the past, rely on it and our electoral administrators to underpin free …
Under Consideration
#22 —
Public Administration and Constitutional Affairs Committee
Recommendation: The responsibilities of multiple regulators in the digital space interlock with the Electoral Commission’s role to regulate money spent on political campaigning. The Government’s draft Strategy and Policy Statement for the Electoral Commission encourages cooperation between regulators to avoid duplication …
Gov response: . Cooperation between national regulatory authorities is essential to ensuring consistency, clarity and protection for UK users as well as industry in the digital space. The Government agrees that it is important that the Electoral …
Accepted
#20 —
Public Administration and Constitutional Affairs Committee
Recommendation: We agree with the House of Lords Democracy and Digital Technologies Committee, and the Committee on Standards in Public Life, that the maximum fine the Electoral Commission can impose for breaches of Political Parties, Elections and Referendums Act 2000 should …
Gov response: 4 Cabinet Office, Corporate report – “Government response to ‘Regulating Election Finance’ ”, 15 September 2021 (last accessed 9 January 2023) 5 Public Administration and Constitutional Affairs Committee, Written evidence, Electoral Commission, TEC0051, pp.4–5 6 …
Not Accepted
#14 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Government should commit to reviewing the impact of the lower tier of registration for third party campaigners as part of its statutory review of the Elections Act 2022, due in four to five years› time, to be published and …
Gov response: The Government recognises the important role third-party campaigners play in the political process. Our democracy is strengthened by people campaigning for what they believe in. Of course, the existing rules and those introduced by the …
Under Consideration
#6 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Electoral Commission must ensure it has the institutional knowledge and capacity to support those it regulates equally in both election and referendum contexts, noting their distinct and unique characteristics. There should be comprehensive training for Electoral Commission staff to …
Gov response: The Government notes that this recommendation is addressed to the Electoral Commission.
Under Consideration
#3 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Committee notes the high levels of satisfaction in the Electoral Commission’s role in guiding the practical administration of elections and delivering referendums. Nevertheless, we remain concerned by the challenges that lie ahead for the Electoral Commission in supporting electoral …
Gov response: The Government laid the draft Voter Identification Regulations before Parliament on 1st November 2022. The Regulations have, as required, been the subject of statutory consultation with the Electoral Commission and the content discussed with a …
Accepted
#123 — Prioritise time and resources to consolidate electoral law with a clear implementation timeline
Housing, Communities and Local Government Committee
Recommendation: We reiterate the strong recommendation of numerous committees in recent years, including the House of Commons Public Administration and Constitutional Affairs Committee and the House of Lords Constitution Committee, that the Government bring forward a timeline to consolidate electoral law. …
Under Consideration
#52 — Voter ID lacks evidence of necessity and creates significant barriers for legitimate voters.
Public Administration and Constitutional Affairs Committee
Recommendation: We are concerned that the evidence base for the necessity and effectiveness of voter ID is simply not there. There were extremely low levels of personation prior to the introduction of voter ID, and no evidence that it was being …
Gov response: This Government was elected on a manifesto commitment to address the inconsistencies in the voter ID rules that prevent legitimate voters from participating. As set out in the Strategy, the Government is clear that significant …
Partially Accepted
#42 — Current overseas voting system fails to guarantee eligible voters' ballots are successfully counted.
Public Administration and Constitutional Affairs Committee
Recommendation: The current system for overseas voting cannot guarantee that eligible voters will be given the opportunity to have their vote counted. We take the Government at its word that it is unacceptable that an eligible voter is prevented from having …
Gov response: This Government is committed to encouraging full participation by legitimate voters in our elections. Fixing the foundations of our elections delivery processes, including making changes to help build more resilience into the postal voting system, …
Not Addressed
#32 — Replace two-batch postal ballot dispatch with rolling system and widely publish dates
Public Administration and Constitutional Affairs Committee
Recommendation: Currently postal ballot packs are dispatched in two batches. This should be replaced with a system where, following the first dispatch, ballot packs are printed and dispatched on a rolling basis. The first and last dispatch dates should be widely …
Gov response: This Government is committed to strengthening the postal and proxy voting system. Changes outlined in our Strategy for Elections will improve resilience and capacity, including adjustments to application deadlines, allowing earlier replacement of lost/ spoilt …
Not Accepted
#25 — Create a single, standardised system for electoral counts, register, and administration.
Public Administration and Constitutional Affairs Committee
Recommendation: At a UK general election, all candidates should be subject to the same requirements and the same system should be used throughout the electoral process. While there are historic reasons why different systems have developed and been maintained, the case …
Gov response: Delivering the outcomes of the Review of Electoral Registration and Conduct and the measures detailed in the Strategy for Elections will bring much needed improvements and clarity for administrators and electors and will help in …
Partially Accepted
#4 — Establish clear, objective criteria and metrics for assessing future election effectiveness
Public Administration and Constitutional Affairs Committee
Recommendation: There need to be clear criteria and, where appropriate, metrics, for assessing and judging how effectively an election has been run. The Electoral Commission should establish such criteria in consultation with Government and other stakeholders. This should be in place …
Gov response: Delivering the outcomes of the Review of Electoral Registration and Conduct and the measures detailed in the Strategy for Elections will bring much needed improvements and clarity for administrators and electors and will help in …
Under Consideration
#1 —
Housing, Communities and Local Government Committee
Recommendation: Three successive UK governments have now secured electoral mandates to address onerous ground rent terms in existing leases. Leaseholders rightly expect the government to deliver on its commitment to “tackle unregulated and unaffordable ground rent charges” through legislation. Therefore, we …
Response Pending
#15 —
Culture, Media and Sport Committee
Recommendation: The Government has been too slow to act on Ofcom’s 2019 recommendations to update prominence legislation. We are frustrated that the Government expects the process to take a further two years; new primary legislation is urgently needed and the media …
Gov response: As set out previously in our written submission to the Committee, the Government recognises the importance of high-quality PSB content being discoverable and widely accessible to UK audiences as far as possible. That is why …
Under Consideration
#27 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Committee welcomes the removal of the 15-year limit on overseas electors participating in UK parliamentary elections.
Gov response: The intention behind the proposed changes to EU citizens’ voting and candidacy rights is to update the franchise to appropriately reflect that the UK has left the European Union, and that the concept of the …
Under Consideration
#26 —
Public Administration and Constitutional Affairs Committee
Recommendation: We agree with the Government that it is sensible to limit the number of proxy votes that can be exercised by individuals to two for domestic electors, and four for overseas electors. (Paragraph 118) Overseas electors and changes to the …
Gov response: The Government welcomes the Committee’s comments on the postal voting measures. The Bill will limit the period a person’s application covers to three years. Under the transitional arrangements set out in the Bill, the measure …
Under Consideration
#23 —
Public Administration and Constitutional Affairs Committee
Recommendation: We welcome the Government’s move to update electoral law to widen the requirement for anyone and everybody who may have a disability or a need for support in casting their vote. We also take on board the concerns expressed by …
Gov response: It is integral to our democracy that everybody is able to make their voice heard and that elections are accessible for all those eligible to vote. As the Government has outlined previously, the Electoral Commission …
Under Consideration
#22 —
Public Administration and Constitutional Affairs Committee
Recommendation: We are concerned that the voter ID requirement will be burdensome to poll station staff. Many of the practicalities of the voter ID system are still to be set out and the Committee intends to monitor these closely. We recommend …
Gov response: The Election Bill’s corresponding secondary legislation is being developed in parallel with the primary legislation going through Parliament in order to maximise time available to gain input from others with an interest in the application …
Under Consideration
#21 —
Public Administration and Constitutional Affairs Committee
Recommendation: The Committee appreciates that the Government has included a wide range of forms of identification in its list of acceptable identification in the Bill. The purpose of the Government’s proposals to introduce a voter ID requirement are to ensure that …
Gov response: The Government takes its Public Sector Equality Duty seriously. We have given due regard to it throughout the planning for implementation to date and we have always been clear that we will continue to do …
Under Consideration
#16 —
Public Administration and Constitutional Affairs Committee
Recommendation: The process of carrying out elections in the UK, the ease with which members of the electorate can cast their vote, and the trust that is shown in and by the electorate in general is an admirable and crucial tenet …
Gov response: The Government takes its Public Sector Equality Duty seriously. We have given due regard to it throughout the planning for implementation to date and we have always been clear that we will continue to do …
Under Consideration
25-015-349 — West Oxfordshire District Council
LGO (Local Government & … Other Categories
21-016-283 — Lancaster City Council
Summary: We will not investigate this complaint about the complainant not receiving reminders to renew his overseas voting registration. We could not add to any previous investigation by the Council, nor would further investigation lead to a different outcome. And we cannot achieve the outcome sought.
LGO (Local Government & … Other Categories Mar 2022
21-013-247 — North Yorkshire County Council
Summary: Mrs M complains about delay issuing her son B’s Education, Health and Care (EHC) Plan. The Council took four months too long, and the delay meant B was unable to start his secondary education at his new school in September 2021. The Council has agreed a remedy.
LGO (Local Government & … Education Upheld Jun 2022
21-014-760 — Preston City Council
Summary: Ms X said the Council’s actions, after she changed her name, saw her vote rejected at four elections. We found the Council repeatedly failed to act in line with the law, which denied Ms X the opportunity to update her postal vote information. The Council agreed to apologise to …
LGO (Local Government & … Other Categories Upheld Jul 2022
21-010-485 — London Borough of Wandsworth
Summary: Ms X complained the Council’s consultation for a traffic regulation order in 2020, 2021 and 2022 was insufficient and unfairly disadvantaged people who did not use the internet. Ms X further complained the Council failed to properly consider the impact of the order on elderly and disabled residents. There …
LGO (Local Government & … Transport And Highways Upheld Aug 2022
22-009-594 — London Borough of Southwark
Summary: We will not investigate this complaint about the complainant being prevented from voting in the 2016 EU referendum and the 2021 Greater London Authority election. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is …
LGO (Local Government & … Other Categories Nov 2022
23-012-303 — Devon County Council
Summary: Ms X complained the Council delayed completing her son, F’s Education, Health and Care (EHC) needs assessment in line with statutory timescales. The Council was at fault. It failed to decide whether to issue F with an EHC Plan within the statutory timescale, caused by a delay in obtaining …
LGO (Local Government & … Education Upheld Apr 2024
23-010-350 — Derbyshire County Council
Summary: Mrs Y complains about delays in the process leading up to the Council’s issuing of an Education, Health and Care Plan for her son, D. We find the Council failed to meet the statutory timescales and there was significant delay. The Council also failed to maintain appropriate contact with …
LGO (Local Government & … Education Upheld May 2024
23-003-610 — Somerset Council
Summary: Mrs X complained the Council took too long to issue her son’s Education, Health and Care Plan, that communication from it was poor and that it failed to deliver suitable alternative education to him when he became unable to attend school. We found fault because there was a significant …
LGO (Local Government & … Education Upheld May 2024
24-003-864 — Brighton & Hove City Council
Summary: We will not investigate this complaint about information the Council holds on its Electoral Register about Mr X’s family members. This is because there is insufficient evidence of fault by the Council or injustice caused to Mr X to warrant an investigation.
LGO (Local Government & … Other Categories Jul 2024
24-017-543 — Essex County Council
Summary: Ms X complained the Council failed to complete her child Y’s Education, Health and Care (EHC) needs assessment within statutory timeframes. The Council was at fault. It delayed issuing a final Education, Health and Care Plan by 52 weeks, caused by a delay in obtaining Educational Psychology (EP) advice. …
LGO (Local Government & … Education Upheld Aug 2025
24-022-194 — Derbyshire County Council
Summary: Miss X complained about significant delays in extending her property under a Disabled Facilities Grant (DFG). Miss X initially asked for a DFG in 2020 but five years later the works are still not complete. We found there is no evidence of fault in the Council’s assessment of Miss …
LGO (Local Government & … Adult Care Services Not Upheld Nov 2025
25-018-541 — City of Doncaster Council
Summary: We will not investigate Mr X’s complaint that the Council passed incomplete data to a third party to verify his identity for the Electoral Register. This is because there is not enough evidence of fault to warrant an investigation.
LGO (Local Government & … Other Categories Nov 2025
24-018-549 — Buckinghamshire Council
Summary: Mrs X complained about the Council’s delays during the Education, Health and Care needs assessment process for her son. She also complained the Council failed to provide her son with suitable alternative provision. We find the Council was at fault for its delay in issuing Mrs X’s son’s Education, …
LGO (Local Government & … Education Upheld Dec 2025
21-011-237 — London Borough of Merton
Summary: We will not investigate this complaint that the Council has issued parking permits to people living in a car free development. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice. In addition, the decisions were made too long ago to allow …
LGO (Local Government & … Transport And Highways Feb 2022
21-011-321 — London Borough of Richmond upon Thames
Summary: Ms X complained the Council delayed issuing her daughter’s final Education Health Care Plan following an annual review. Ms X has appealed to Tribunal. We have discontinued our investigation. It is not possible to determine the level of injustice caused by the Council’s alleged fault until the Tribunal has …
LGO (Local Government & … Education Not Upheld Mar 2022
23-019-691 — Worcestershire County Council
Summary: We will not investigate Mr X’s complaint about the Council not obtaining the required advice and information from occupational health in time for the EHC plan to be completed within the required timescales. This is because the Council agreed to resolve the complaint early by providing a proportionate remedy …
LGO (Local Government & … Education Upheld May 2024
23-015-704 — Dorset Council
Summary: The Council was at fault for delays in issuing an Education, Health, and Care Plan, for Mrs X’s son. That fault caused Mrs X an injustice because she was left with avoidable distress and inconvenience in following up as to what the Council were doing, as well has having …
LGO (Local Government & … Education Upheld May 2024
25-004-468 — Cheshire West & Chester Council
Summary: We will not investigate X’s complaint about the Council’s failure to sign a contract for their child, Y’s, school which meant they missed out on four transition half-days. This is because the Council apologised, offered a symbolic payment, and an investigation is unlikely to achieve a different outcome.
LGO (Local Government & … Education Sep 2025
24-016-984 — Derby City Council
Summary: We have found fault with the Council for failing to meet the Educational, Health and Care Plan annual review timescales. This caused Mrs X and her daughter avoidable distress. The Council has agreed to take action to remedy their injustice.
LGO (Local Government & … Education Upheld Sep 2025
24-012-965 — London Borough of Bromley
Summary: Ms X complained that the Council failed to provide her son, Y, with suitable full-time education and failed to secure Section F provision of his EHCP during the 2023/24 academic year. The Council failed to implement the education package it proposed and did not secure the specialist dyslexia provision …
LGO (Local Government & … Education Upheld Sep 2025
24-012-666 — Surrey County Council
Summary: Mrs X complained about the Council’s handling of her son’s Education, Health and Care annual review and alternative provision after he stopped attending school in summer 2024. We found the Council delayed proper assessment of its section 19 duties after June 2024 and delayed putting alternative provision in place …
LGO (Local Government & … Education Upheld Sep 2025
25-003-947 — Somerset Council
Summary: We have upheld this complaint because the Council delayed completing an Education Health and Care needs assessment for a child. The Council has agreed to resolve the complaint by offering to make a suitable payment to the complainant to remedy the injustice this caused.
LGO (Local Government & … Education Upheld Sep 2025
24-023-155 — Staffordshire County Council
Summary: Mrs X complained the Council did not complete Miss Y’s annual review and the issue a final Education Health and Care (EHC) Plan within the required timeframe. She also complained the Council delayed in securing a place at a college following the Special Educational Needs and Disability (SEND) Tribunal …
LGO (Local Government & … Education Upheld Nov 2025
24-014-330 — London Borough of Brent
Summary: We will not investigate Mr X’s complaint about matters related to his relatives’ proxy and postal votes in the 2024 general election and the Council’s handling of his complaints. We could not add to the Council’s investigation or achieve a different outcome.
LGO (Local Government & … Other Categories Dec 2024
25-014-605 — Trafford Council
Summary: The Council was at fault for the way it handled Mr Y’s request for housing assistance and for delaying carrying out a social care assessment of his needs. The Council was also at fault for how it handled the complaint. Mr Y had to wait longer for the Council …
LGO (Local Government & … Adult Care Services Upheld Dec 2025
25-013-761 — Oxfordshire County Council
Summary: During another investigation, we identified the Council failed to deliver specialist therapies to a child, for two years. The evidence suggested this may have caused injustice to others. We opened this new complaint to investigate. We found the Council was at fault. It delayed carrying out specialist therapy assessments …
LGO (Local Government & … Education Upheld Dec 2025
25-011-638 — North Tyneside Metropolitan Borough Council
Summary: The Council was at fault for delaying carrying out a carers assessment and for not telling Mr X the outcome of a safeguarding enquiry. This meant Mr X had to wait longer than he should have to receive a direct payment for respite and did not know the outcome …
LGO (Local Government & … Adult Care Services Upheld Dec 2025
24-011-249 — Devon County Council
Summary: Mr Y complains the Council failed to replace a psychologist despite having agreed to provide Mr X with one indefinitely and delayed completing a care assessment. The Council failed to explain why the psychology input had ended and it delayed completing a care assessment. That caused Mr Y and …
LGO (Local Government & … Adult Care Services Upheld Dec 2025
25-004-523 — London Borough of Enfield
Summary: There was fault in the way the Council considered an application for home to school transport made on the grounds of special educational needs and disability. The Council delayed carrying out an individual assessment of the child’s ability to walk the distance required, wrongly relying on an expectation the …
LGO (Local Government & … Education Upheld Dec 2025
25-004-501 — Leicestershire County Council
Summary: Mr X complained about the Council’s delay in carrying out a care assessment for his mother, Mrs Y, which he says led to a decline in her physical and mental health. Mr X says the matter has caused his family distress and frustration and they are being pursued for …
LGO (Local Government & … Adult Care Services Dec 2025
25-002-178 — City of Doncaster Council
Summary: Miss X complained the Council failed to provide alternative education or a school place when her son was permanently excluded from school in June 2024. Miss X also complained about delays in reviewing and finalising her son’s Education, Health and Care (EHC) Plan and poor communication. We found the …
LGO (Local Government & … Education Upheld Dec 2025
25-000-223 — North Yorkshire Council
Summary: Mrs X complained about the Council’s failure to make timely direct payments to her, for her child B’s educational provision. She also complained about the Council’s failure to conduct an Education, Health and Care Plan annual review. Mrs X said the Council failed to deal with her complaint properly. …
LGO (Local Government & … Education Upheld Jan 2026
25-017-698 — Amber Valley Borough Council
LGO (Local Government & … Other Categories
22-001-385 — Basildon Borough Council
Summary: We will not investigate Mr X’s complaint that the Council delayed removing former residents of his property from the electoral register and did not handle his complaint properly. The Council has not caused Mr X injustice and has amended the electoral register.
LGO (Local Government & … Other Categories May 2022
22-001-832 — Devon County Council
Summary: We will not investigate this complaint about the Council not allowing the complainant to apply for a parking permit. This is because there is insufficient evidence of fault by the Council in how it reached its decision.
LGO (Local Government & … Transport And Highways May 2022
22-002-071 — North Tyneside Metropolitan Borough Council
Summary: We will not investigate this complaint about a penalty charge notice for a parking contravention as Mr X is not caused a significant personal injustice from his complaint.
LGO (Local Government & … Transport And Highways May 2022
22-001-858 — London Borough of Redbridge
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice as Mr X has the right to address this via the court at the Traffic Enforcement Centre.
LGO (Local Government & … Transport And Highways May 2022
22-001-364 — Bury Metropolitan Borough Council
Summary: We will not investigate this complaint about the behaviour of local councillors towards a member of the public which Mr X witnessed on a video on social media. There is insufficient evidence of personal injustice to Mr X which would warrant an investigation.
LGO (Local Government & … Other Categories Jun 2022
22-008-109 — Birmingham City Council
Summary: We cannot investigate Mr X’s complaint about not having received a postal vote in time as this is not a complaint within our remit.
LGO (Local Government & … Other Categories Oct 2022
22-004-335 — Derbyshire County Council
Summary: Mrs D complains about an unsuccessful appeal to the Council in relation to her son’s (Young Person X) application for free school transport. She says the appeal panel errored in its assessment of whether Young Person X was eligible for free school transport. Further, Mrs D alleges there was …
LGO (Local Government & … Education Upheld Nov 2022
23-020-613 — City of Wolverhampton Council
Summary: We will not investigate this complaint that the Council delayed investigating alleged electoral fraud by councillors. It is reasonable to expect the complainant to have contacted us sooner about events in 2021, to have used the court remedy available to him, and the Police are also better placed to …
LGO (Local Government & … Other Categories May 2024
24-006-000 — North Northamptonshire Council
Summary: We will not investigate Mr X’s complaint that the Council moved his polling station. There are insufficient levels or evidence of fault or injustice to warrant an investigation.
LGO (Local Government & … Other Categories Aug 2024
24-005-615 — London Borough of Camden
Summary: We will not investigate this complaint about delays in receiving a postal vote. This is because we do not have the power to investigate the matters complained about.
LGO (Local Government & … Other Categories Aug 2024
24-005-611 — London Borough of Brent
Summary: We will not investigate this complaint about delays in receiving a postal vote. This is because we do not have the power to investigate the matters complained about.
LGO (Local Government & … Other Categories Aug 2024
24-008-249 — Trafford Council
Summary: We cannot investigate Miss X’s complaint about delays in the postal voting process for the 2024 general election. This is because the Returning Officer is responsible for the management of postal votes and their actions are not within our jurisdiction to investigate.
LGO (Local Government & … Other Categories Sep 2024
24-008-406 — Harborough District Council
Summary: We cannot investigate Ms X’s complaint about delays in the postal voting process for the 2024 general election. This is because the Returning Officer is responsible for the management of postal votes and their actions are not within our jurisdiction to investigate.
LGO (Local Government & … Other Categories Sep 2024
24-010-738 — Bristol City Council
Summary: We cannot investigate Mrs X’s complaint about delays in the postal voting process for the 2024 general election. This is because the Returning Officer is responsible for the management of postal votes and their actions are not within our jurisdiction to investigate.
LGO (Local Government & … Other Categories Sep 2024
24-008-293 — Guildford Borough Council
Summary: We cannot investigate this complaint about decisions made by the Returning Officer. We have no power to look at the actions of the Returning Officer.
LGO (Local Government & … Other Categories Oct 2024
24-009-860 — North Northamptonshire Council
Summary: We will not investigate this complaint about how the Council dealt with information held on its Electoral Register about Ms X’s son. The Council has admitted fault and apologised. This is suitable to remedy the injustice Ms X experienced. Therefore, further investigation would achieve nothing more.
LGO (Local Government & … Other Categories Oct 2024