Equality impact assessment publication

Failure to publish Equality Impact Assessments alongside legislation and clarify their legal relationship with duties.

868 items 11 sources 2 inquiries

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Equality impact assessment publication has been flagged across 11 independent accountability sources:

7 inquiry recs 464 committee recs 1 CQC action 35 HMICFRS recs 9 ICIBI recs 49 NAO recs 65 IMB recs 3 detention investigation recs 12 PHSO decisions 222 LGO/SPSO decisions

When the same issue appears across inquiries, coroner reports, and regulators independently, it indicates a recurring issue across the public record.

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Inquiry Recommendations (7)

COVID-M2.8 — Vulnerable People Framework

COVID-19 Inquiry

Recommendation: The UK government, Scottish Government, Welsh Government and Northern Ireland Executive should each agree a framework that identifies people who would be most at risk of becoming infected by and dying from a disease and those who are most likely …

Gov response: The government agrees with the Inquiry that it is important to consider those most at risk in an emergency and to take specific steps to mitigate these risks as part of any future pandemic response. …

MACP-7 — Ensure police authority membership reflects the community's cultural and ethnic mix

Macpherson Inquiry

Recommendation: That the Home Secretary and Police Authorities should seek to ensure that the membership of police authorities reflects so far as possible the cultural and ethnic mix of the communities which those authorities serve.

COVID-M2.14 — Accessible Emergency Communications

COVID-19 Inquiry

Recommendation: The UK government and the devolved administrations should each develop action plans for how government communications will be made more accessible during a pandemic. As a minimum, these should include making provision for the translation of government press conferences into …

Gov response: The government agrees that a core function of government communications is to describe and explain policy to the general public in a way that is clear, accurate, and accessible. Using the learning from the pandemic, …

MACP-70 — Implement community initiatives promoting cultural diversity and addressing racism across agencies

Macpherson Inquiry

Recommendation: That in creating strategies under the provisions of the Crime & Disorder Act or otherwise Police Services, local Government and relevant agencies should specifically consider implementing community and local initiatives aimed at promoting cultural diversity and addressing racism and the …

MACP-69 — Require OFSTED inspections to examine school anti-racism strategy implementation

Macpherson Inquiry

Recommendation: That OFSTED inspections include examination of the implementation of such strategies.

MACP-68 — Require schools to implement anti-racism strategies, record and publish racist incidents

Macpherson Inquiry

Recommendation: That Local Education Authorities and school Governors have the duty to create and implement strategies in their schools to prevent and address racism. Such strategies to include: that schools record all racist incidents; that all recorded incidents are reported to …

MACP-67 — Amend National Curriculum to value cultural diversity and prevent racism

Macpherson Inquiry

Recommendation: That consideration be given to amendment of the National Curriculum aimed at valuing cultural diversity and preventing racism, in order better to reflect the needs of a diverse society.

Committee Recommendations (464) — showing 50 strongest matches

Women and Equalities Committee

Recommendation: The Equality Act 2010’s Public Sector Equality Duty is intended to ensure public authorities have due regard, including in their decision making, policies and service delivery, to achieving the Act’s objectives, which include the elimination of discrimination against groups of …

Gov response: Recommendation 7 and 8 The Committee says it is very important that the Government gives much more money to all social care areas to make sure services are much more person- centred and meeting people’s …

Under Consideration

Women and Equalities Committee

Recommendation: We recommend the Government amend the HR1 form to require information about the sex, race, and if possible other protected characteristics of staff. (Paragraph 146) 44 Unequal impact? Coronavirus and the gendered economic impact

Gov response: Reject. The Government does not believe this form is an appropriate way to collect this information. The Insolvency Service’s Redundancy Payments Service collect HR1 data and share it with Government Departments and Agencies which provide …

Women and Equalities Committee

Recommendation: The Government should publish proposals for introducing ethnicity and disability pay gap reporting within the next six months.

Gov response: Reject disability pay reporting. The Government is committed to reducing the disability employment gap and seeing a million more disabled people in work between 2017 and 2027. Disabled people are supported to enter employment and …

Women and Equalities Committee

Recommendation: There have been growing calls for ethnicity and disability pay gap reporting. The unequal economic effects of the pandemic have demonstrated the imperative to introduce these measures.

Gov response: Reject disability pay reporting. The Government is committed to reducing the disability employment gap and seeing a million more disabled people in work between 2017 and 2027. Disabled people are supported to enter employment and …

Women and Equalities Committee

Recommendation: We recommend the Government require all departments to collect and publish data disaggregated by sex and protected characteristics in a way that facilitates reporting and analysis on how, for example, gender, ethnicity, disability, age and socio-economic status interact, and can …

Gov response: One of the key goals of the Equality Hub is to ensure the measures the Government takes to ensure fairness are based on evidence. The Hub will consider issues like geography and social background, alongside …

Women and Equalities Committee

Recommendation: The Treasury must provide Equality Impact Assessments for the Industrial Strategy and ‘New Deal’. These should include a Gender Beneficiary Assessment of investments from the industrial strategy to date, including receipts of grants, gender occupational composition of companies operating infrastructure …

Gov response: Reject. Advice to Ministers included an analysis of how the policies were likely to affect individuals with different protected characteristics. This is in line with legal requirements under the Public Sector Equality Duty in the …

Work and Pensions Committee

Recommendation: We recommend that DWP works with the Office for National Statistics to produce robust income-related poverty and income data on children and their families with no recourse to public funds. DWP should write to us by June 2022 to give …

Gov response: The Home Office have the policy lead on No Recourse to Public Funds (‘NRPF’).

Work and Pensions Committee

Recommendation: Income poverty data on children whose parents have no recourse to public funds is limited. DWP’s Family Resources Survey picks up very small numbers of these children and the Department does not collect significant administrative data on them because their …

Gov response: The Home Office have the policy lead on No Recourse to Public Funds (‘NRPF’).

Work and Pensions Committee

Recommendation: DWP should write to us by June 2022 setting out precisely what additional subgroup analysis, including analysis of ethnic minority households, it expects to be able to conduct as a result of the increase in the sample size for its …

Gov response: The full FRS boost starts in April 2022. Precisely which subgroups can be covered post- boost will depend on analysis on the data collected, the response rate and final sample sizes we achieve. It is …

Work and Pensions Committee

Recommendation: Gaps in the analysis of income poverty for different ethnic groups caused by small survey samples reduces our understanding of poverty and solutions to it. We Children in poverty: Measurement and targets 55 therefore welcome DWP’s recent decision to increase …

Gov response: The full FRS boost starts in April 2022. Precisely which subgroups can be covered post- boost will depend on analysis on the data collected, the response rate and final sample sizes we achieve. It is …

Women and Equalities Committee

Recommendation: We note that the last Equality Impact Assessment (EIA) of IPSA’s Scheme of MPs’ Staffing and Business Costs was published in 2017 and its intention to conduct an EIA alongside the next comprehensive review of the scheme, no later than …

No Published Response

#3 — Government disregarded guidelines and hindered scrutiny of Bill through poor engagement

Education Committee

Recommendation: The Government has neither followed its own guidelines, nor engaged as productively as we would have liked with our Committee over this Bill. The interval between introduction and Second Reading was not long enough for proper preparation by Members of …

Gov response: Government response to Conclusions one, two, three and four and Recommendation one: We are grateful for the Committee’s recognition of the wide-reaching ambition that this Bill seeks to deliver across the Children’s Social Care and …

#9 — Address specific linkages between nutrition and disability in the updated Disability Strategy.

International Development Committee

Recommendation: We recommend the Government specifically address the linkages between nutrition and disability in the refresh of the Disability Inclusion and Rights Strategy. We request the relevant section of the updated strategy is shared with the Committee. (Recommendation, Paragraph 32)

Gov response: Partially Agree 16. The Government recognises the linkages between the prevalence of disability and inadequate nutrition. Children with disabilities suffer disproportionately higher rates of malnutrition yet are less likely to benefit from nutritional programmes. This …

#8 — Disabled people's needs must be incorporated into all Zero Hunger programming.

International Development Committee

Recommendation: Disabled people are particularly vulnerable to hunger and their needs must be incorporated into all Zero Hunger focussed programming. The Government have made important steps in this direction. (Conclusion, Paragraph 31)

Gov response: Partially Agree 16. The Government recognises the linkages between the prevalence of disability and inadequate nutrition. Children with disabilities suffer disproportionately higher rates of malnutrition yet are less likely to benefit from nutritional programmes. This …

#7 — Assess and adjust trade, agriculture, climate, and gender programmes for smallholder farmers.

International Development Committee

Recommendation: We recommend the Government assess its trade, agriculture, climate and gender programmes against the impact they have on smallholder farmers. Where necessary, these programmes should be adjusted to mitigate harm against smallholder famers and to enhance their place within sustainable …

Gov response: Partially Agree 13. We agree that smallholder farmers are vital players in the global food system and that it is important to consider the impact relevant government programmes have on them. Smallholder farmers have been …

Partially Accepted

#5 — Renew focus on improving gender relevance of nutrition funding and food system programming.

International Development Committee

Recommendation: We call on the Government to renew its focus on improving both the gender relevance of nutrition-specific funding as well as the sensitivity of gender- specific programming to food systems and nutrition. (Recommendation, Paragraph 21)

Gov response: Government response – Partially Agree 18. The UK remains committed to working at all levels to promote stabilisation and peacebuilding. The Government recognises that the drivers of acute food insecurity are complex, often involving multiple …

Under Consideration

#13 — Share DPTAC's policy involvement work plan and publish quarterly impact reports.

Transport Committee

Recommendation: The Department should share with this Committee a work plan mapping out DPTAC’s involvement in upcoming policy decisions, and publish quarterly reports detailing the impact that DPTAC has had on the Department’s decision-making. (Recommendation, Paragraph 77)

Gov response: Since its creation under the Transport Act 1985 the Disabled Persons Transport Advisory Committee (DPTAC) has been a constant presence providing impartial expert advice to the Department on the passenger needs of disabled people. DPTAC …

Partially Accepted

#12 — Overdue aspiration to involve DPTAC more thoroughly in wider transport policy welcomed.

Transport Committee

Recommendation: We welcome the aspiration expressed by the Department in the last Parliament to involve the Disabled Persons Transport Advisory Committee more thoroughly in the policy-making process beyond policy specific to accessibility. This was long overdue, considering that DPTAC was established …

Gov response: Since its creation under the Transport Act 1985 the Disabled Persons Transport Advisory Committee (DPTAC) has been a constant presence providing impartial expert advice to the Department on the passenger needs of disabled people. DPTAC …

#42 — Cladding remediation funding disproportionately prioritised private over social landlords, hindering social housing progress.

Public Accounts Committee

Recommendation: The National Housing Federation (NHF) told us that the government’s approach to funding remediation for non–ACM cladding allocated public funding in a way that prioritised tenure over risk. It said that the arrangements meant that, in reality, 90% of public …

#18 — Warm Home Discount scheme excludes high-energy-using vulnerable individuals from vital support

Public Accounts Committee

Recommendation: The Department said that the “biggest item of support” available to mitigate high energy prices this winter for vulnerable consumers, mainly those on benefits such as pension credit, is the Warm Home Discount scheme,47 which provides a £150 discount to …

Gov response: 3.1 The government agrees with the Committee’s recommendation. Target implementation date: December 2025 3.2 The Warm Home Discount scheme currently supports over 3 million low income and fuel poor households with an annual energy bills …

Partially Accepted

#10 — Lack of consultation and assessment for property relief reforms causes concern

Environment, Food and Rural Affairs Committee

Recommendation: We are concerned, however, that no consultation, impact assessment, or affordability assessment was conducted before the announcement of the reforms. The lack of proper evaluation of the impact of these changes means that the scale and nature of its impact …

Gov response: As announced at Autumn Budget 2024, the reforms to agricultural property relief and business property relief will take effect from 6 April 2026. The Government’s commitment to farmers and the vital role they play in …

#78 — Commission independent evaluation on designating care experience a protected characteristic.

Education Committee

Recommendation: The Department for Education should commission an independent evaluation of the impact of designating care experience a protected characteristic in those areas where local authorities have adopted this, to assess the impact of this on the extent and quality of …

Gov response: We know looked after children and care leavers face stigma and discrimination, and we are determined to tackle this. That is why we have included measures in the Children’s Wellbeing and Schools Bill to introduce …

#13 — Limited equality analysis of Winter Fuel Payment reform failed to assess broader health impacts

Work and Pensions Committee

Recommendation: The Government conducted a very limited high-level equality analysis of WFP reform, estimating the impact on the number of pensioners in poverty. We heard repeatedly about the possible impacts on their health, as well. While this may be difficult to …

Gov response: The Department has a statutory requirement to consider the Public Sector Equality Duty during the decision-making process, including analysing the impact of potential policies which includes older people. We note the Committee’s comments and can …

#13 — Publish impact assessments for gender-specific programming cuts, no later than report response.

International Development Committee

Recommendation: It is astonishing that the Government has made cuts to gender-specific programming without seemingly understanding the impacts on women and girls. The Government must publish impact assessments, as promised by the Minister, as soon as possible and no later than …

Gov response: 75. The UK made a pledge on the statistical inclusion of forcibly displaced people at the Global Refugee Forum in 2023 and is supporting a wide range of projects to improve displacement-related data collection. 76. …

Under Consideration

#11 — Publish annual impact assessments for ODA cuts, detailing rationale and alignment with aid objectives.

International Development Committee

Recommendation: We recommend that the Government commits to publishing an impact assessment for every year in which cuts to ODA are implemented, including the 2026/27 financial year, and providing rationale for how these decisions align with the impact that UK aid …

Gov response: Agree. The FCDO plans to publish this assessment following the finalisation of ODA programme allocations.

#6 — Policy change creates disproportionate impact on elderly and terminally ill Welsh farmers.

Welsh Affairs Committee

Recommendation: We are also concerned that the change in policy may have a disproportionate impact on elderly farmers or those with terminal illness who have arranged their affairs on the basis that their estates would not be subject to IHT, and …

Gov response: The Government understands the concerns raised by the farming community in Wales. UK Government Ministers have visited farms across the country and met with relevant organisations, including NFU Cymru and the Famers’ Union of Wales, …

Partially Accepted

#2 — Provide separate statements to Committee demonstrating NPPF and PIB compliance with EPPS

Environmental Audit Committee

Recommendation: The Government should set out how the NPPF and PIB comply with the EPPS, in line with sections 17 and 19 of the Environment Act 2021. Two complete and separate statements should be shared with the Committee—one for the NPPF …

Gov response: 6. The Government’s Planning Data Platform (https://planning.data.gov.uk) is an operational Beta service which aims to make land and housing data easier to find, use and trust. The Platform collects planning and housing data (including environmental …

Under Consideration

#1 — Imperative to publish considerations on planning reforms' compliance with environmental principles.

Environmental Audit Committee

Recommendation: The Government has assured us that section 19 of the Environment Act 2021, which requires Ministers to give full consideration to the Environmental Principles Policy Statement (EPPS) when making policy, was complied with during the drafting of the latest revision …

Gov response: 5. Environmental considerations are at the heart of all policymaking to support our vision of a planning system that delivers for both nature and people. To protect the ministerial decision-making process, considerations relating to the …

#15 — Pause FCDO restructuring until staffing, skills, equalities, and ODA impact assessments are completed.

International Development Committee

Recommendation: We call on the Government to pause the processes currently underway until the following actions have been completed: a. a structured assessment of staffing required to deliver the Government’s priorities both in the UK and in countries with a diplomatic …

Gov response: Partially agree (Recommendation 3) Disagree (Recommendation 6) Disagree (Recommendation 7) 15. The FCDO is committed to ensuring that it has the development capability and technical expertise needed to deliver this government’s ambition on development, even …

No Published Response

#26 — Publish Equality Impact Assessment and clarify legal relationship with Equality Act duties.

Transport Committee

Recommendation: The Equality Impact Assessment should have been published alongside the Bill to assist parliamentary scrutiny; we look forward to seeing it published as soon as possible. We ask that the Government clarify in that document or elsewhere the intended legal …

Gov response: The Government agrees with this recommendation. The duty at clause 18(2)(a) of the Bill will require the sector bodies to promote the interests of passengers, including in particular the needs of disabled persons when these …

#33 — Require Government to clarify scale and rationale for planned prison education cuts and their impact

Justice Committee

Recommendation: We expect the Government to urgently clarify the scale and rationale for any planned cuts to prison education budgets. It must set out how it plans to ensure that all prisons retain the funding necessary to deliver core education provision. …

Gov response: Partially Accept. The national prison education budget has not been cut. However, the cost of delivering high-quality education has increased significantly in recent years. Although the budget has slightly increased in cash terms, it has …

Partially Accepted

#32 — Set out proposals to strengthen mental health system accountability, including Race Equality Framework implementation.

Health and Social Care Committee

Recommendation: The sector has called for a Mental Health Commissioner to address concerns about a lack of accountability across the mental health system. The Government has said it does not want to take this approach. We ask it to set out …

No Published Response

#4 — Stigma and discrimination undermine equitable and culturally appropriate mental health services

Health and Social Care Committee

Recommendation: Experiences of stigma, discrimination, and lack of culturally appropriate or personalised support were frequently reported, particularly by racialised communities, neurodivergent individuals, and those with disabilities. 74 Where care was described as high-quality, it was inclusive, responsive, and tailored to individual …

No Published Response

Women and Equalities Committee

Recommendation: We further recommend that the Department for Work and Pensions reviews and publishes a report on the barriers to accessing the Universal Credit application system by January 2023. The Department should use the diversity data to assess how BAME Unequal …

Gov response: Existing and future research with Universal Credit customers would look at all of the barriers to a successful claim and would be representative of the Universal Credit population as a whole, boosting samples for sub-groups …

Women and Equalities Committee

Recommendation: The Government does not know enough about how Universal Credit is operating for different groups. The Government does not know, for example, how many BAME claimants there are and if they are negatively affected by the Universal Credit application system. …

Gov response: The Department for Work and Pensions does not have the legal power to mandate that claimants provide ethnicity data as part of their benefit claim. Primary legislation would be required for this. Other, more general, …

Under Consideration

Women and Equalities Committee

Recommendation: We are deeply concerned by the impact of the zero-hours contracts on BAME people, particularly throughout the course of the pandemic. While in some cases and for some people, the zero-hours contract policy can be a suitable employment option, the …

Gov response: The independent Commission on Race and Ethnic Disparities was established by the Prime Minister 16 July 2020, the terms of reference for which are published on gov.uk. It is due to report back to the …

Women and Equalities Committee

Recommendation: NHS health and publicly funded social care services are legally required, by the Accessible Information Standard, published under section 250 of the Health and Social Care Act 2012, to provide health and care information to patients and service users in …

Gov response: It is really important that information that is meant to be for everyone is made accessible for everyone. This includes patients, people who use services, parents and carers with a disability. The NHS and some …

Under Consideration

Women and Equalities Committee

Recommendation: We further recommend the Government consider, with disabled people, as part of its consultation on the proposed National Strategy for Disabled People, the steps needed to more effectively adopt a social model of disability in relation to maintaining disabled people’s …

Gov response: We don’t agree with this. We think the law is clear enough as it is. So we don’t think a Code of Practice would make things better.

Under Consideration

Women and Equalities Committee

Recommendation: We welcome the steps the Equality and Human Rights Commission (EHRC) has taken to emphasise that food retailers’ legal obligations to make reasonable adjustments for disabled people have remained in place throughout the pandemic. We fully endorse its new guidance …

Gov response: We have checked if the things we have done to help disabled people to get food are fair. But we usually don’t share this information. When we checked we found out some changes were needed. …

Under Consideration

Women and Equalities Committee

Recommendation: We recommend the GEO and EHRC explore the feasibility of reporting on parental leave policies in addition to gender gaps in furlough and redundancies for 2020/21 to supplement the information on pay and bonuses. We also urge the Government to …

Gov response: Considering. In July 2019 the Government consulted on proposals to require large employers to publish their parental leave and pay policies. The consultation received over 3,500 responses and we will publish the formal response to …

Women and Equalities Committee

Recommendation: We recommend that gender pay gap reporting be urgently reinstated, with reporting for the financial years 2019/20 and 2020/21 required in April 2021.

Gov response: Partially accept. The legal requirement for relevant organisations to publish gender pay gap data each year is set out in The Equality Act 2010 (Gender Pay Gap Information) Regulations 2017. This requirement has never changed, …

Women and Equalities Committee

Recommendation: We were disappointed that the Government chose to suspend, rather than delay, gender pay gap reporting and enforcement for this year. Given the high number of women who have been furloughed or worked reduced hours due to caring responsibilities, and …

Gov response: Due to the unprecedented circumstances currently facing employers, the EHRC announced that employers will have until 5 October 2021 to report their gender pay gap information. The changes for the 2020/21 reporting year gives those …

Women and Equalities Committee

Recommendation: Robust equalities data is crucial to effective policy responses. We have been frustrated by the lack of data disaggregated by sex and other protected characteristics. The lack of intersectional data in large government data sets continues to frustrate meaningful analysis.

Gov response: One of the key goals of the Equality Hub is to ensure the measures the Government takes to ensure fairness are based on evidence. The Hub will consider issues like geography and social background, alongside …

Women and Equalities Committee

Recommendation: Women are traditionally under-represented in sectors that have been singled out for Government investment, such as science, technology, engineering and maths (STEM) and construction. More must be done to tackle gender inequalities in representation and career progression in these male-dominated …

Gov response: Building Back Better is not about providing support for entire sectors because they provide what are traditionally considered ‘women’s jobs’ but ensuring everyone is able to benefit from the new opportunities opening up in growth …

Science, Innovation and Technology Committee

Recommendation: There is scope for improvements with respect to equality, diversity, inclusion and accessibility in the current research and innovation system, as illustrated by the 2014–15 to 2018–19 data from UKRI. The system benefits from having people with different ideas, different …

Gov response: In recommendation 21 (paragraph 120) the Committee requests details of UKRI’s equality strategy and the timescale for publication. The Government is working closely with UKRI on equality, diversity and inclusion issues across the research and …

Under Consideration

Health and Social Care Committee

Recommendation: We heard that colleagues from Black, Asian and minority ethnic backgrounds across the NHS and social care continue to face additional challenges. As stated above, we welcome the commitments of the People Plan to a truly inclusive workforce, and the …

Gov response: 3.18 Recommendations 9 and 16 have been grouped together for an overarching response to the committee. 3.19 The social care workforce is critical to enabling the highest standards of care and support. We are listening …

Under Consideration

Public Administration and Constitutional Affairs Committee

Recommendation: A Covid-status certification system would, by its very nature, be discriminatory. The evidence of vaccine uptake is a clear indication that such a system would likely disproportionately discriminate against people on the basis of race, religion and socio-economic background, as …

Gov response: Throughout the review, we’ve undertaken extensive engagement with ethicists, academics and a range of specialists and representatives including from faith, race and disabilities groups. As set out in the report, many ethicists saw a clear …

Under Consideration

Work and Pensions Committee

Recommendation: The evidence we heard suggests that the Department’s engagement with disabled people on developing its National Strategy for Disabled People has been poor. We recommend that the Department immediately accept SSAC’s proposal for a protocol for engaging with disabled people. …

Gov response: The Cabinet Office based Disability Unit has led development of the National Disability Strategy, working across government and reporting to DWP Ministers. The National Disability Strategy was published on 28 July 2021 and aims to …

Work and Pensions Committee

Recommendation: It is encouraging to hear that the Department is beginning to take steps to rebuild its relationship with disabled people. But the Department still has a long way to go. Effective and meaningful engagement with disabled people, when developing policy …

Gov response: Recommendation The evidence we heard suggests that the Department’s engagement with disabled people on developing its National Strategy for Disabled People has been poor. We recommend that the Department immediately accept SSAC’s proposal for a …

Work and Pensions Committee

Recommendation: The ONS’ Labour Force Survey (LFS) is currently unable to capture how people affected by the same broad symptom groups, such as energy limitation, are in employment. This is because the questions in the survey focus on medical diagnosis rather …

Gov response: The National Disability Strategy focuses on the issues that disabled people have told us matter to them across all aspects of their daily lives, including employment. Pay gaps are caused by a range of factors, …

Under Consideration

CQC Inspection Actions (1)

Cotton Exchange

The provider should develop an equality, diversity and inclusion policy.

HMICFRS Recommendations (35)

FRS 2023-25 CoC Recommendations: Buckinghamshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since our last inspection to improve equality, diversity and inclusion. The service has done enough to complete one of our recommendations by reviewing its equality impact assessment process. But the other …

FRS 2023-25 CoC Recommendations: Buckinghamshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since our last inspection to improve equality, diversity and inclusion. The service has done enough to complete one of our recommendations by reviewing its equality impact assessment process. But the other …

FRS 2023-25 CoC Recommendations: Buckinghamshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since our last inspection to improve equality, diversity and inclusion. The service has done enough to complete one of our recommendations by reviewing its equality impact assessment process. But the other …

FRS 2021-22 CoC Recommendations: Buckinghamshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since the last inspection to improve equality, diversity and inclusion. Recommendation: By 31 January 2022, the service should:- make sure it has appropriate ways to engage with and seek feedback from …

FRS 2021-22 CoC Recommendations: Buckinghamshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since the last inspection to improve equality, diversity and inclusion. Recommendation: By 31 January 2022, the service should:- make improvements to the way it collects equality data to better understand its …

FRS 2021-22 CoC Recommendations: Warwickshire Fire and Rescue Service

Cause of concern: The service isn’t taking a proportionate approach to promoting equality, diversity and inclusion (EDI) in the workplace. Recommendation: By 31 August 2021, the service should make sure that it understands the diversity of its workforce and has …

FRS 2023-25 CoC Recommendations: Northamptonshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since our last inspection to improve equality, diversity and inclusion. Recommendation: The service should improve equality, diversity and inclusion (EDI) by: • making sure it has robust processes in place to …

FRS 2021-22 CoC Recommendations: Northamptonshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since the last inspection to improve EDI. Recommendation: By 31 August 2022, the service should develop an action plan to: • make sure it has robust processes in place to undertake …

FRS 2023-25 CoC Recommendations: Lincolnshire Fire and Rescue Service

Cause of concern: Since our last inspection, the service has made enough improvement to address two of our previous recommendations. But it still needs to improve equality, diversity and inclusion. The following recommendations remain in place. Recommendation: Within 28 days, …

FRS 2021-22 CoC Recommendations: Lincolnshire Fire and Rescue Service

Cause of concern: The service hasn’t done enough since the last inspection to improve its EDI. Recommendation: By 30 September 2021, the service should improve the understanding and use of equality impact assessments in all aspects of its work, and …

FRS 2021-22 CoC Recommendations: Gloucestershire Fire and Rescue Service

Cause of concern: The service hasn’t done enough since the last inspection to improve understanding and awareness of the importance of equality, diversity and inclusion (EDI) and remove barriers to embedding EDI in the service. Recommendation: By 28 February 2022 …

FRS 2023-25 CoC Recommendations: Buckinghamshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since our last inspection to improve equality, diversity and inclusion. The service has done enough to complete one of our recommendations by reviewing its equality impact assessment process. But the other …

FRS 2021-22 CoC Recommendations: Warwickshire Fire and Rescue Service

Cause of concern: The service isn’t taking a proportionate approach to promoting equality, diversity and inclusion (EDI) in the workplace. Recommendation: By 31 August 2021, the service should make sure that its approach to positive action is appropriate and proportionate …

FRS 2021-22 CoC Recommendations: Warwickshire Fire and Rescue Service

Cause of concern: The service isn’t taking a proportionate approach to promoting equality, diversity and inclusion (EDI) in the workplace. Recommendation: By 31 August 2021, the service should make sure that its actions to promote EDI don’t compromise the integrity …

FRS 2023-25 CoC Recommendations: Northamptonshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since our last inspection to improve equality, diversity and inclusion. Recommendation: The service should improve equality, diversity and inclusion (EDI) by: • working with staff to develop clear EDI objectives and …

FRS 2023-25 CoC Recommendations: Northamptonshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since our last inspection to improve equality, diversity and inclusion. Recommendation: The service should improve equality, diversity and inclusion (EDI) by: • supporting staff and managers to confidently challenge and manage …

FRS 2023-25 CoC Recommendations: Northamptonshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since our last inspection to improve equality, diversity and inclusion. Recommendation: The service should improve equality, diversity and inclusion (EDI) by: • developing effective ways to show how it monitors and …

FRS 2021-22 CoC Recommendations: Northamptonshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since the last inspection to improve EDI. Recommendation: By 31 August 2022, the service should develop an action plan to: • engage with its staff to develop clear EDI objectives and …

FRS 2021-22 CoC Recommendations: Lincolnshire Fire and Rescue Service

Cause of concern: The service hasn’t done enough since the last inspection to improve its EDI. Recommendation: By 30 September 2021, the service should make sure that there is a programme of positive action to support its recruitment.

FRS 2021-22 CoC Recommendations: Lincolnshire Fire and Rescue Service

Cause of concern: The service hasn’t done enough since the last inspection to improve its EDI. Recommendation: By 30 September 2021, the service should make sure that all staff receive appropriate EDI training.

FRS 2021-22 CoC Recommendations: Gloucestershire Fire and Rescue Service

Cause of concern: The service hasn’t done enough since the last inspection to improve understanding and awareness of the importance of equality, diversity and inclusion (EDI) and remove barriers to embedding EDI in the service. Recommendation: By 28 February 2022 …

FRS 2021-22 CoC Recommendations: Buckinghamshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since the last inspection to improve equality, diversity and inclusion. Recommendation: By 31 January 2022, the service should:- give greater priority to how it increases awareness of equality, diversity and inclusion …

FRS 2021-22 CoC Recommendations: Buckinghamshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since the last inspection to improve equality, diversity and inclusion. Recommendation: By 31 January 2022, the service should:- ensure it has robust processes in place to undertake equality impact assessments, implement …

FRS 2023-25 CoC Recommendations: Northamptonshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since our last inspection to improve equality, diversity and inclusion. Recommendation: The service should improve equality, diversity and inclusion (EDI) by: • making improvements to the way it collects equality data …

FRS 2021-22 CoC Recommendations: Northamptonshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since the last inspection to improve EDI. Recommendation: By 31 August 2022, the service should develop an action plan to: • make improvements to the way it collects equality data to …

FRS 2023-25 CoC Recommendations: Lincolnshire Fire and Rescue Service

Cause of concern: Since our last inspection, the service has made enough improvement to address two of our previous recommendations. But it still needs to improve equality, diversity and inclusion. The following recommendations remain in place. Recommendation: Within 28 days, …

FRS 2021-22 CoC Recommendations: Lincolnshire Fire and Rescue Service

Cause of concern: The service hasn’t done enough since the last inspection to improve its EDI. Recommendation: By 30 September 2021, the service should improve how it works with its staff and provides feedback in relation to EDI issues.

FRS 2018-19 CoC Recommendations: Greater Manchester Fire and Rescue Service

Cause of concern: Greater Manchester FRS has no strategy, visible leadership and limited training on equality, diversity and inclusion. This is affecting watch culture and undermining positives steps to attract new entrants from diverse backgrounds. Recommendation: By 31 December 2019, …

FRS 2018-19 CoC Recommendations: Greater Manchester Fire and Rescue Service

Cause of concern: Greater Manchester FRS has no strategy, visible leadership and limited training on equality, diversity and inclusion. This is affecting watch culture and undermining positives steps to attract new entrants from diverse backgrounds. Recommendation: By 31 December 2019, …

FRS 2021-22 CoC Recommendations: Gloucestershire Fire and Rescue Service

Cause of concern: The service hasn’t done enough since the last inspection to improve understanding and awareness of the importance of equality, diversity and inclusion (EDI) and remove barriers to embedding EDI in the service. Recommendation: By 28 February 2022 …

FRS 2021-22 CoC Recommendations: Gloucestershire Fire and Rescue Service

Cause of concern: The service hasn’t done enough since the last inspection to improve understanding and awareness of the importance of equality, diversity and inclusion (EDI) and remove barriers to embedding EDI in the service. Recommendation: By 28 February 2022 …

FRS 2021-22 CoC Recommendations: Buckinghamshire Fire and Rescue Service

Cause of concern: The service hasn’t made enough progress since the last inspection to improve equality, diversity and inclusion. Recommendation: By 31 January 2022, the service should:- be more ambitious in its efforts to attract a more diverse workforce which …

FRS 2018-19 CoC Recommendations: Avon Fire and Rescue Service

Cause of concern: We acknowledge Avon FRS has recently carried out a cultural review and has a plan in place to improve its organisational culture. But it should act immediately to change staff behaviours. It should also make sure all …

FRS 2023-25 CoC Recommendations: Cornwall Fire and Rescue Service

Cause of concern: The service hasn’t done enough since our last inspection to make sure staff have access to gender-appropriate facilities. Access to welfare and hygiene facilities at incidents has been limited, and staff don’t have access to gender-appropriate uniform …

FRS 2018-19 CoC Recommendations: Avon Fire and Rescue Service

Cause of concern: We acknowledge Avon FRS has recently carried out a cultural review and has a plan in place to improve its organisational culture. But it should act immediately to change staff behaviours. It should also make sure all …

ICIBI Immigration Recommendations (9)

An inspection of the Home Office’s Afghan resettlement schemes (October 2022 – …

The Home Office should: ensure that all existing and future equality impact assessments in relation to Afghan resettlement schemes have a defined review date, with an assurance mechanism in place …

An inspection of the Home Office’s Afghan resettlement schemes (October 2022 – …

The Home Office should: a. publish its equality impact assessments in respect of Afghan resettlement schemes on GOV.UK, where this would not harm national security or operational effectiveness.

An inspection of the Home Office’s processing of family visas September 2021 …

3. Review and update the existing Equality Impact Assessment (EIA) for Appendix FM to understand the impact on applicants and their dependents who:

An inspection of the Home Office’s Afghan resettlement schemes (October 2022 – …

The Home Office should: ensure that all significant policy updates or developments (as defined in the ‘Home Office Public Sector Equality Duty and Equality Impact Assessment guidance’) in Afghan resettlement …

An inspection of the Home Office’s management of fee waiver applications (August …

Ensure that where significant changes to fee waiver policy and processes are proposed, including but not limited to the triaging of applications by cohort or 29 characteristic(s), these are subject …

An inspection of the Home Office’s use of sanctions and penalties

The Home Office should: 1. Carry out a co-ordinated review of current BICS sanctions and penalties, starting with a clear statement of the specific objective(s) of each measure and how …

An inspection of visit visa operations December 2022 to January 2023

Ensure that all components of CARS are routinely reviewed, particularly equality impact assessments and risk profiles

An inspection of illegal working enforcement (August – October 2023)

Ensure that for each enforcement visit: (a) planning sufficiently considers and records the potential for impact on communities and vice versa. (b) all mandatory checks are completed and fully recorded. …

An inspection of the immigration system as it relates to the social …

Complete a review of the addition of care workers and home carers to the Skilled Worker route, as committed to in the Equality Impact Assessment of January 2022. Lessons identified …

NAO Audit Recommendations (49)

Resilience to flooding

e assess how well the geographical distribution of investment reflects needs at a local level and publish their findings by the end of 2024 together with proposals to mitigate any funding inequalities that this may identify

Education recovery in schools in England

DfE should build on the evidence and insights being gathered from stakeholder bodies and schools to understand how recovery interventions can best support disadvantaged pupils in the way DfE intends, and use the findings to inform and share good practice.

Regulation of private renting

c) Report publicly on progress against its aims for the sector and the impact of its legislative interventions. It should use regular reporting in an open and transparent way to enable public understanding and assessment of progress.

Test and trace in England – progress update

d) The Department, through NHST&T, should fill gaps in its data and make full use of this information to identify which groups are not engaging with the system at each stage and why. It should, by October 2021, publish its …

Partially accepted

The production and distribution of cash

HM Treasury, working with the public bodies and learning lessons from recent experience during the COVID-19 emergency, should have a plan in place to take action if some groups become left behind as the cash system changes. The plan should …

Supporting disadvantaged families through free early education and childcare entitlements in England

The Department should make better use of available data to investigate routinely the geographic variations in take-up of the entitlements and availability and quality of provision. It should use this analysis, alongside its existing qualitative intelligence, to explore the reasons …

Improving resettlement support for prison leavers to reduce reoffending

By April 2025, HMPPS should complete analysis to understand the causes of variation in resettlement outcomes for prison leavers across different demographic groups and areas of the country. It should use this analysis to inform future changes to resettlement services.

Education recovery in schools in England

DfE should use research and evidence, including exploring the possibility of systematic longitudinal monitoring, to assess education recovery in schools, including whether children have recovered lost learning and whether progress is being made to close the disadvantage gap.

The rollout of the COVID-19 vaccination programme in England

NHSE&I and UKHSA, working with local and national partners, should seek new ways to increase uptake for groups where rates are lower than for the rest of the population, and should also evaluate what has worked well to date and …

Regulation of private renting

h) Improve its understanding of differential outcomes and experiences among private renters and use this to inform how support and intervention are targeted on those most in need. It should continue to develop its work to understand different types of …

Employment support: The Kickstart Scheme

p) publishing the results of its planned evaluation promptly, when available; and

Employment support: The Kickstart Scheme

To support public and Parliamentary accountability, and long-term value for money the Department should ensure it is transparent by: n) publishing regular, timely statistics on Kickstart’s progress, including participation rates nationally and locally, early outcomes and data on diversity;

Employment support: The Kickstart Scheme

g) reporting the findings to Parliament so that lessons can be learnt for future schemes.

Employment support: The Kickstart Scheme

f) assessing what it can do to address any barriers identified, including whether providing additional employability support would give more young people the confidence to take on a Kickstart job (for instance, through its other programmes); and

Partially accepted

Employment support: The Kickstart Scheme

To help ensure the scheme is accessed by those most likely to benefit, the Department should assess why there are many people who are eligible for the scheme in principle but that are not taking up the outstanding vacancies, by: …

Employment support: The Kickstart Scheme

d) investigating variations from its expectation to ensure it is satisfied that work coaches are using their discretion to appropriately target the scheme at those at risk of scarring and provide further guidance as necessary.

Employment support: The Kickstart Scheme

c) publishing statistics on whether support goes to those groups with the characteristics of participants the Department believes will most benefit from the scheme; and

Partially accepted

Employment support: The Kickstart Scheme

b) analysing the population of young people on Universal Credit by these characteristics to assess the numbers likely to be suitable for Kickstart (including whether these young people are searching for work);

Employment support: The Kickstart Scheme

To help ensure the scheme is best targeted, the Department should monitor whether work coaches refer the right people to the scheme by: a) reviewing and setting out the likely characteristics of the participants most likely to benefit given the …

Reducing the backlog in criminal courts

• It should use [the diversity data] to: inform how it implements the criminal court recovery programme and all key initiatives in the criminal justice action plan and capture this in their performance monitoring; and

Reducing the backlog in criminal courts

c) identify and obtain the data that it needs to understand the diversity of user experience, including for vulnerable users and ethnic minorities. It should use this to:

Partially accepted

School funding in England

b) Assess systematically the impact of the COVID-19 pandemic on schools’ finances and take account of this information in its decision-making. This work should consider the potential impact of the pandemic on schools’ costs and income over time, and the …

School funding in England

We recommend that the Department should take the following actions: a) Evaluate the impact of the national funding formula and minimum funding levels over time and use that information to inform whether further action is needed to meet its objectives. …

Improving Single Living Accommodation

The Department should review the grading system used for charging and ensure that charging policies do not discriminate between people in different circumstances. The implementation of a minimum standard should be accompanied by a simplified and less burdensome grading system.

The BBC’s strategic financial management

b) setting out a plan to fulfil its requirement to represent all audiences by reaching out to underserved audiences while also making significant changes to its operations in the UK’s nations and regions;

Specialist skills in the civil service

The Cabinet Office's civil service pay team should review the issue of specialist pay disparities across all functions, for senior civil service and lower grades. It should use this analysis to inform discussions with functions on how they are addressing …

Specialist skills in the civil service

Functions and professions should work with departments and other bodies to prevent or minimise any detrimental effects from pay disparities and internal competition for specialist staff - bearing in mind affordability concerns for departments.

Specialist skills in the civil service

Functions and professions should seek to identify and understand the effects of any disparities in pay for civil servants in the same function/profession at equivalent grade levels.

Supporting disadvantaged families through free early education and childcare entitlements in England

The Department should identify how it can best incentivise the provision of sufficient high-quality entitlement places in deprived areas. This should include reviewing the effectiveness of the existing supplement arrangements and establishing why local authorities are making only limited use …

Partially accepted

Supporting disadvantaged families through free early education and childcare entitlements in England

The Department should assess the extent to which additional charges are acting as a barrier to families taking up the entitlements. This assessment should cover what parents are being asked to pay for and help the Department better understand whether …

Supporting disadvantaged families through free early education and childcare entitlements in England

The Department should work with local authorities to develop a better understanding of the approaches that work best in increasing take-up of the entitlements by disadvantaged families. This work should include collaborating with local authorities to evaluate the impact of …

The management of tax expenditures

j) include trend data on the number of beneficiaries of tax expenditures in published analysis, where possible, and take account of this within commentaries.

Transforming health assessments for disability benefits

DWP should: c be transparent about the Programme so that stakeholders including Parliament understand what it is trying to achieve, how it is performing and its flexibility to adapt to new initiatives by publishing: data about and evaluations of the …

Transforming health assessments for disability benefits

DWP should: c be transparent about the Programme so that stakeholders including Parliament understand what it is trying to achieve, how it is performing and its flexibility to adapt to new initiatives by publishing: regular data on the performance of …

Transforming health assessments for disability benefits

DWP should: c be transparent about the Programme so that stakeholders including Parliament understand what it is trying to achieve, how it is performing and its flexibility to adapt to new initiatives by publishing: the metrics it will use to …

Transforming health assessments for disability benefits

c be transparent about the Programme so that stakeholders including Parliament understand what it is trying to achieve, how it is performing and its flexibility to adapt to new initiatives by publishing: ? its new business case;

Supporting investment into the UK

DIT should continue refining its performance framework to align with wider government policy objectives. DIT should: ? ensure it has robust data to develop a wider range of value-based metrics such as the value of DIT-supported investment that contributes to …

Managing NHS backlogs and waiting times in England

f) In 2024-25, with the benefit of two years of managing elective recovery, DHSC and NHSE should develop a long-term plan for returning elective and cancer services to a state in which legal and operational waiting time standards are met. …

Managing NHS backlogs and waiting times in England

e) During 2022-23, NHSE should publish a report to improve transparency on the progress it is making with the recovery of elective and cancer care. This should include an assessment of the results of its major recovery initiatives, including its …

Managing NHS backlogs and waiting times in England

d) In Quarter 1 of 2023-24 NHSE should review the elective and cancer recovery actions it took in 2022-23, to assess progress and any unintended effects. At the same time, DHSC and NHSE should determine whether elective recovery targets and …

Managing NHS backlogs and waiting times in England

b) Before April 2021, DHSC and NHSE should agree and publish guidance that explains clearly and fully how they define and report high-level metrics for increasing NHS activity and reducing long waits to ensure that they are transparent and consistently …

Managing NHS backlogs and waiting times in England

a) NHSE should improve its reporting indicators so it has a full set in place by the start of April 2023 at the latest. It should develop new indicators to take account of key risks (such as worsening health inequalities …

The Environmental Land Management scheme

• identify the underlying reasons for the lower-than-expected level of interest in joining the first cohort of the pilot and develop measures to ensure future invitations achieve a better response across a wide range of farmers, targeting particular groups, if …

Protecting consumers from unsafe products

c) Establish which consumers may be particularly vulnerable to unsafe products, and in what circumstances. To achieve this, it could work with and learn from the experiences of other regulators that have articulated their interpretations of vulnerable consumers.

Gambling regulation: problem gambling and protecting vulnerable people

The Commission and DCMS should: e) develop a deeper understanding of the causes and impacts of gambling?related harm. This should include the Commission’s own research programme as well its engagement with the wider research community. It could include, in particular, …

Gambling regulation: problem gambling and protecting vulnerable people

b) do more to translate its high-level intended consumer outcomes into what they mean in practical terms, to help determine progress in achieving these objectives. The Commission should also continue to develop how it measures its performance and impact, including …

Gambling regulation: problem gambling and protecting vulnerable people

The Commission should: a) build on its high-level definition of vulnerability to articulate clearly how it interprets which consumers may be vulnerable under what circumstances, and how its work is intended to address this. To achieve this, it could work …

The effectiveness of Official Development Assistance expenditure

HM Treasury should develop guidance on how departments and cross-cutting funds might make the impact of their ODA expenditure more transparent as part of, for example,the annual report and accounts process.

The Farming and Countryside Programme

g increase the level of transparency to stakeholders particularly in areas such as: farm viability modelling; land-use change modelling; and its plans to increase the regulatory baseline and stop payments as actions become standard industry practice. In particular, the analysis …

IMB Recommendations (65) — showing 50 strongest matches

Foston Hall (2022)

Slow progress on equalities, hampered by lack of data analysis, preventing systematic monitoring of outcomes for prisoners with protected characteristics (see paragraphs 4.3.5, 5.4.1, 6.1.9, 7.1.4)

Governor / Director

The Board is concerned at the lack of robustness in the approach to equality issues, and would welcome renewed vigour and accountability in this regard. We recognise that progress has recently been made in terms of collecting data but are concerned still at the lack of rigour in its analysis and lack of influence on practice. We are keen to …

Governor / Director

Full Sutton (2022)

Ensure equalities meetings are held consistently (see also section 5.7.3).

Governor / Director

Pentonville (2020)

Will you commit to updating and progressing the equalities action plan?

Governor / Director

Long Lartin (2020)

For the second year running, equality monitoring data continues to be three months in arrears, with the consequence that it is of little use in informing policies and procedures.

Governor / Director

Thorn Cross (2021)

The diversity and equality action team needs to meet regularly with data being analysed to measure the impact of all areas of the prison’s work and shared with the Board in a timely manner.

Governor / Director

Pentonville (2021)

Will you commit to improving the analysis and action driven by the equalities data that is being collected, including discrimination incident reporting forms (DIRFs)?

Governor / Director

Maintain a focus on equality issues to ensure that all prisoners are treated fairly. For example, but not exclusively: the provision of wheelchairs in reception, translation services and information in other languages.

Governor / Director

Belmarsh (2021)

Will the prison ensure that diversity and inclusion is given a much higher focus than in recent years, and that detailed measures are introduced to ensure equality of outcome and opportunity for all relevant protected characteristics (see section 5.4 Equality and diversity)?

Governor / Director

The Board requests that it is invited to the equality action group meetings (see para 5.4).

Governor / Director

The good work on D&I being sustained (5.4).

Governor / Director

Foston Hall (2023)

The prison has failed to monitor equalities in education, including examining whether there is disproportionate access to classes and qualifications. When will this be addressed?

Governor / Director

Foston Hall (2023)

The healthcare service does not collect equalities’ data and, therefore, cannot monitor for disproportionate outcomes. When will this be addressed?

Governor / Director

Foston Hall (2023)

There is a lack of analysis about the impact of protected characteristics on prisoners’ access to incentives, services and activities. How can this be addressed to ensure there is no discrimination?

Governor / Director

Thorn Cross (2024)

To interrogate the data collected by the equalities action team more thoroughly and use it to inform future planning.

Governor / Director

The Board observes that only prisoner representatives from the black, Asian and minority ethnic group attend the diversity and inclusion action team (DIAT) meeting. In February 2025, 13% of the population identified as black, Asian and minority ethnic, 33% of prisoners identified as having a disability, and 15% of prisoners were over 50 years old. Please may the Governor explain …

Governor / Director

Springhill (2020)

The Board looks forward to: the prison re-establishing separate equalities and diversity meetings to review any emerging issues.

Governor / Director

Prisoner equality focus groups should be held regularly and actions taken forward more consistently (5.4).

Governor / Director

Leicester (2020)

The Board would welcome a re-invigoration of the ‘equality and diversity’ function.

Governor / Director

Lancaster Farms (2020)

Discrimination incident report forms (DIRFs) should always be available on the residential wings (see paragraph 5.6).

Governor / Director

Lancaster Farms (2020)

The Board would like to see greater consistency in the collection and monitoring of data on equality and diversity issues and action planning, alongside higher levels of attendance at, and improved consistency of timetabling of, equality action team (EAT) meetings (see paragraph 5.1).

Governor / Director

Erlestoke (2020)

The monitoring of Equality and Fairness requires improvement (see paragraph 5.2). What steps will you take to give the system the robustness that is needed?

Governor / Director

Eastwood Park (2020)

Will the Governor look into the reasons for the small number of discrimination incident report forms (DIRFs) being submitted?

Governor / Director

Dartmoor (2020)

The Board has been told that an equalities officer will be back in post and the equalities action team (EAT) functioning again monthly by November. What practical steps are planned to ramp up support to older and disabled prisoners, and reinstate the prisoner support groups, including the over-50s, Black, Asian and minority ethnic (BAME), and Gypsy, Roma and Traveller groups?

Governor / Director

Swaleside (2021)

There needs to be more emphasis on equal opportunity across the prison. The Board commends efforts made so far, and recognises that with a Vulnerable resident wing and an MCOSO wing, there are logistical difficulties. These efforts must continue. (see sections 5, 5.4 and 5.5)

Governor / Director

Maidstone (2021)

Work with the Home Office to ensure that HOIE documents required to be signed by foreign national prisoners and detainees are provided in languages they can fully understand. Current practices may be contrary to the Equalities Act.

Will the Governor ensure the prison continues to provide resources to allow diversity and inclusion to continue with the renewed focus it has been given in the past year to promote equality of outcome and opportunity for all relevant protected characteristics?

Governor / Director

Birmingham (2021)

How will the Governor ensure parity between ethnic groups when enhanced incentives and earned privileges status is applied?

Governor / Director

Thorn Cross (2022)

To extend the number of areas of prison activity that are analysed in terms of protected characteristics (5.4.1) (5.4.2).

Governor / Director

Springhill (2022)

Sustain improvements to D&I.

Governor / Director

The Board asks the Governor to provide information on plans for analysis of equalities statistics to determine whether minority groups such as those with protected characteristics, physical or mental disabilities, learning difficulties/disabilities, neurodiversity, foreign nationals, younger and elderly prisoners are properly identified and treated fairly and that adjustments are made to support their needs and to make adequate provision for …

Governor / Director

Belmarsh (2022)

Will the prison continue the good work already in place regarding collection and publication of data reflecting outcome and opportunity for relevant protected characteristics by ensuring that this data is scrutinised and used effectively to reduce inequality in all areas of the prison? This would include prisoner employment, use of force, segregation and decisions regarding incentive levels. (See section 5.4 …

Governor / Director

Ashfield (2022)

The scheduling of diversity and equality action team (DEAT) meetings four to five weeks after the quarter to be reviewed is, in the Board’s view, not conducive to timely action to address emerging issues and the brevity of the minutes is not helpful to record the work being undertaken in this area. Can action be taken to improve the DEAT …

Governor / Director

Thorn Cross (2023)

To extend the number of areas of prison activity that are analysed in terms of protected characteristics and to make such data readily available (5.4.2).

Governor / Director

Thameside (2023)

Conduct more focused analysis of data collected across all departments to investigate the possible discrimination of particular ethnic groups who may be disproportionally represented in the CSU, adjudications, use of force (UoF) and incentive scheme downgrading (see 5.4).

Governor / Director

Hair and beauty/skincare have been raised in applications by black, Asian and minority ethnic prisoners who complain that there is inadequate provision of suitable products for them on canteen.

Governor / Director

Woodhill (2024)

To continue and develop the provision of meaningful data recorded and shared among teams, specifically regarding equality and diversity.

Governor / Director

The monitoring of equalities and protected characteristics has been sporadic, meaning that trends and indications of potential discrimination may have been missed – how does the prison intend to remedy this?

Governor / Director

South and East Short Term Holding Facilities (STHF) (2025)

The Board is very disappointed that the Disability Access Review requested by the Board was not shared with the Board until some 16 months after completion. It is concerning that the newly built facility at 2 Ruskin Square, which could reasonably be expected to comply with all recent legislation, does not meet some of the standards highlighted in this review …

Tinsley House IRC (2020)

to continue to explore ways of early identification of protected characteristics among the detainee population at Tinsley House, in order to comply fully with the Equality Act 2010.

Governor / Director

re-establishment of a separate equalities and diversity meeting to review any emerging issues (see paragraph 5.4.2.)

Governor / Director

The Board would like to see effective action to address the consistent ethnic imbalance in the profiles of men working outside the prison.

Governor / Director

Chelmsford (2020)

to ensure that the equalities committee is given sufficient resources, and that it meets two-monthly

Governor / Director

The Board is concerned that national equality monitoring data is not current and does not allow for effective analysis of discrimination (5.4).

Lancaster Farms (2021)

To ensure that the equality action team (paragraph 5.4.1) and prisoner council meetings (paragraph 5.4.2) are re-started as soon as possible.

Governor / Director

Drake Hall (2021)

The Board participated in an equality and diversity survey undertaken across the women's estate. It is hoped that addressing the findings will lead to improvements in the experience of some ethnic minority women (see section 5.4).

Governor / Director

Foston Hall (2022)

Lack of support for foreign national prisoners, and prisoners with protected characteristics (see paragraph 5.4.2, 5.4.3)

Governor / Director

Dartmoor (2022)

Can the Prison Service advise on what HMPPS considers as reasonable adjustments under the Equality Act, in the light of previous experience across the prison estate? What help is available, including funding, to enable Dartmoor to make these adjustments in 2023?

Bronzefield (2022)

What is the Prison Service’s response to the recommendations arising from the IMB equality and diversity survey? (See paragraph 5.4.6.)

Ashfield (2022)

Incentive warnings data captured does not hold ethnic information. As there was a view from the survey of black, Asian, and minority ethnic prisoners that they received more warnings proportionately than white prisoners, this view ought to be investigated. Can consideration be given to identifying ethnicity when reviewing incentive warnings?

Governor / Director

Health Investigations (1)

The Path to Safer Beginnings in Wales: National Assurance Assessment … — Rec 8d

Test and evaluate initiatives to reduce inequalities of experience and outcome, particularly relating to poverty and ethnicity, and share findings.

Detention Investigations (3)

Investigation into Allegations of Racism and Mistreatment of Detainees at … — Rec 48

I recommend that all contractors carry out ethnic monitoring of all complaints, overseen by the respective contract monitors.

Immigration Detention

Investigation into Allegations of Racism and Mistreatment of Detainees at … — Rec 43

The computerised monitoring schedule needs to be redesigned to make it more flexible and adaptable in monitoring and recording non-commercial aspects of the contract; A training analysis should be conducted across monitoring teams to ascertain the levels of understanding surrounding issues of passive discrimination. The above recommendations should be applied …

Immigration Detention

Review into the Welfare in Detention of Vulnerable Persons — Rec 54

The Home Office should draw up a research strategy for immigration detention. In particular, it should consider commissioning clinical studies on the impact of detention upon women, and research aimed at improving models of care.

Immigration Detention

PHSO Casework Decisions (12)

P-003237 — A practice in the North Yorkshire area

Ms O complains the Practice did not provide sufficient information in her funding application to enable her to access in vitro fertilisation (IVF) treatment.

NHS in England Dec 2024

P-004486 — Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board

Miss P complains that the ICB’s policy to not routinely fund female sterilisation is not based on relevant evidence, guidelines, research and consultation, and is creating health inequalities for women. She also complains about the ICB's complaint handling.

NHS in England Upheld Dec 2025

P-002474 — Department for Transport

Mr N complains that he built a quad bike, only for the Department for Transport to tell him that, because of the weight and engine size, it was classed as a passenger vehicle rather than a motorcycle.

UK Government Feb 2024

P-003139 — Home Office

Mrs E complained the Windrush Compensation Scheme had not properly or consistently considered the hardship she went through as a result of having to apply for British citizenship.

UK Government Nov 2024

P-003716 — Driver and Vehicle Licensing Agency

Mr D complained that the process for claiming a discount on his vehicle tax places a greater burden on a disabled person and the DVLA have not made any progress to improve the process since his previous complaint about the same matter in 2021.

UK Government Jul 2025

P-004276 — HM Revenue and Customs

Mrs A complains that HM Revenue and Customs (HMRC) has been inconsistently enforcing its rules on disability aid products exempt from Value Added Tax (VAT) since she initially reported her concerns to it in 2013.

UK Government Nov 2025

P-003389 — UK Visas and Immigration (UKVI)

Mrs D complains that UK Visas and Immigration (UKVI) incorrectly applied a ‘no recourse to public funds’ condition when it granted her limited leave to remain. This meant she was unable to claim benefits.

UK Government Upheld Feb 2025

P-003376 — Home Office

Mrs U says the Home Office wrongly refused her compensation claim under the Windrush Compensation Scheme. She is also concerned that she was issued with a Jamaican passport and not a British one in 1979.

UK Government Feb 2025

P-002368 — NHS England

Mr E complains that NHS England’s Special Care Dental Service Guidance does not take into account the Equality Act and the policy makes it difficult for autistic people to access good dental care.

NHS in England Dec 2023

P-003848 — Student Loans Company

Miss A complains about the Student Loan Company's handling of her application for a Higher Education Grant.

UK Government Sep 2023

P-002562 — Student Loans Company (SLC)

Mr S complains the Student Loans Company decided he was not eligible for funding because he had not been 'ordinarily resident' in the UK for a full three year period before the academic year started.

UK Government Apr 2024

P-004403 — Chelsea and Westminster Hospital NHS Foundation Trust

Ms E complains that in October 2024, the Trust declined to provide access to fertility treatment due to her BMI level and that in May 2025, the Trust declined to take into consideration new information which explains her BMI level.

NHS in England Nov 2025

LGO / SPSO Decisions (222)

23-020-756 — London Borough of Hackney

Summary: Mr X complained about how the Council monitored and enforced “school streets” traffic restrictions, which restrict vehicles entering the street during school drop-off and pick-up times. The Council failed to consider its duties under the Equality Act in how it considered the impact of its processes on blue badge …

LGO (Local Government & … Transport And Highways Upheld Oct 2024

25-001-205 — Herefordshire Council

Summary: We will not investigate Miss X’s complaint that the Council failed to make reasonable adjustments around accessing one of its Household Recycling Centres. Nor will we investigate Miss X’s complaint the Council threatened to remove her larger refuse bin when she complained, sent her too many communications and failed …

LGO (Local Government & … Environment And Regulation Jul 2025

25-001-135 — Birmingham City Council

Summary: There was fault in the way the Council decided to offer a bus pass as its free home to school transport offer for a journey over 3 miles to an ‘eligible’ pupil. It failed to assess whether the pupil, who has special educational needs, could manage the journey independently …

LGO (Local Government & … Education Upheld Jan 2026

PSOW-202000660 — Pembrokeshire County Council

The Ombudsman received a complaint that a Member of Pembrokeshire County Council (“the Council”) had failed to observe the Code of Conduct for Members of the Council. It was alleged that the Member had published a post in June 2020 on the social media platform Facebook, which could be considered …

PSOW (Public Services Om… Local Government Jun 2022

PSOW-202005981 — Llanvaches Community Council

The Ombudsman received a complaint that a Member (“the Member”) of Llanvaches Community Council (“the Community Council”) had breached the Code of Conduct (“the Code”) regarding matters concerning a boundary dispute, work conducted by a Tree Surgeon and the disclosure of confidential information. The Ombudsman investigated whether the Member’s conduct …

PSOW (Public Services Om… Local Government Not Upheld Mar 2022

PSOW-202003099 — Bishton Community Council

The Ombudsman received a complaint that a Former Member (“the Member”) of Bishton Community Council (“the Community Council”) had breached the Code of Conduct). It was alleged that the Member had been rude to the Clerk in a Council meeting, had ignored a request not to contact the Clerk and …

PSOW (Public Services Om… Local Government Not Upheld

PSOW-202003260 — Bishton Community Council

The Ombudsman received a complaint that a Former Member (“the Member”) of Bishton Community Council (“the Community Council”) had breached the Code of Conduct). It was alleged that the Member had been rude to the Clerk in a Council meeting, had ignored a request not to contact the Clerk and …

PSOW (Public Services Om… Local Government Not Upheld Mar 2022

PSOW-202004326 — Bishton Community Council

The Ombudsman received a complaint that a Former Member (“the Member”) of Bishton Community Council (“the Community Council”) had breached the Code of Conduct). It was alleged that the Member had been rude to the Clerk in a Council meeting, had ignored a request not to contact the Clerk and …

PSOW (Public Services Om… Local Government Not Upheld Mar 2022

PSOW-201906873 — Tywyn Town Council

The Ombudsman received a complaint from the Chair of the Personnel Committee of Tywyn Town Council (“the Council”) that a Member (“the Member”) of the Council had failed to observe the Council’s Code of Conduct for Members. It was alleged that the Member had been disrespectful to the Clerk of …

PSOW (Public Services Om… Local Government Dec 2021

PSOW-202005528 — Tywyn Town Council

The Ombudsman received a complaint from a Member (“the Complainant”) of Tywyn Town Council (“the Town Council”), that a Former Member of the Town Council had failed to observe the Code of Conduct for Members. It was alleged that the Former Member had made false allegations about the Former Clerk …

PSOW (Public Services Om… Local Government Jun 2022

PSOW-202201039 — Solva Community Council

The Ombudsman received a complaint that a Member (“the Former Member”) of Solva Community Council (“the Council”) had breached the Code of Conduct) The Former Member recorded a video of himself verbally abusing the complainant and uploaded this video to his Facebook page before removing it a couple of hours …

PSOW (Public Services Om… Local Government Not Upheld Mar 2023

PSOW-202201203 — Carmarthenshire County Council

The Ombudsman received a self-referred complaint from a Member (“the Member”) of Carmarthenshire County Council (“the Council”) that they may have breached the Code of Conduct. The Member said that during a council training session other members of the Council heard him “swearing”. The Ombudsman’s investigation considered whether the Member’s …

PSOW (Public Services Om… Local Government Not Upheld Mar 2023

PSOW-202205087 — Bay of Colwyn Town Council

A member of the public complained about a post a Member had shared on social media featuring a mass murderer holding up a sign promoting a supermarket meal deal. It was alleged the Member had used his platform to make an offensive political comment. The Ombudsman determined that an investigation …

PSOW (Public Services Om… Local Government Mar 2023

PSOW-202106524/202106588 — Mumbles Community Council

The Ombudsman received 2 complaints from the then-Chair of Mumbles Community Council (“the Council”) that a Former Councillor had breached the Council’s Code of Conduct. It was alleged that the Former Councillor had submitted a series of vexatious complaints to my office which had been targeted against a small group …

PSOW (Public Services Om… Local Government Mar 2023

PSOW-202200187 — Wrexham County Borough Council

The Ombudsman received a complaint that a Member (“the Member”) of Wrexham County Borough Council (“the Council”) had breached the Code of Conduct (“the Code”). It was alleged that the Member used his position as an elected member to harass a member of the public in connection with a planning …

PSOW (Public Services Om… Local Government Not Upheld

PSOW-202207862 — Tenby Town Council

The Ombudsman received a complaint that a Member (“the Member”) of Tenby Town Council (“the Council”) had breached the Code of Conduct (“the Code”) by attending the Complainant’s home one evening to speak to her teenage son about an anti-social behaviour matter. It was alleged that he used his position …

PSOW (Public Services Om… Local Government Not Upheld Mar 2024

PSOW-202201160/202201353 — Porthcawl Town Council

The Ombudsman received 2 complaints that a Member (“the Member”) of Porthcawl Town Council (“the Council”) breached the Code of Conduct. It was alleged by the first complainant that the Member had used racial slurs and disrespectful language towards other members of the Council on social media. It was alleged …

PSOW (Public Services Om… Local Government Mar 2024

PSOW-202402415 — Carmarthenshire County Council

The Ombudsman received a complaint that a Member (“the Member”) of Carmarthenshire Council (“the Council”) had breached the Code of Conduct (“the Code”) during a public election event when he made what was reported as a fascist salute directed toward one of the candidates. The matter was reported in the …

PSOW (Public Services Om… Local Government Not Upheld Apr 2025

PSOW-202400913 — Tonyrefail Community Council

A member of the public (“the Complainant”) alleged that during a telephone conversation, a Member of Tonyrefail Community Council made a “disability discriminating remark”. The Ombudsman started an investigation to consider paragraphs 4(a) (equality of opportunity), 4(b) (respect and consideration) and 6(1)(a) (disrepute) of the Code of Conduct. Information was …

PSOW (Public Services Om… Local Government Apr 2025

PSOW-202302251 — Isle of Anglesey County Council

A member of Isle of Anglesey County Council (“the Member”) referred himself to my office after commenting in a meeting “bod angen saethu pob Tory” (“that all Tories should be shot”). Evidence of widespread media coverage; complaints to the Council; a complaint to a governing body of which the Member …

PSOW (Public Services Om… Local Government Dec 2024

PSOW-202208538 — Brackla Community Council

The Ombudsman’s office received a complaint that a Member (“the Member”) of Brackla Community Council (“the Community Council”) had breached the Code of Conduct. It was alleged that the Member had maliciously and deliberately tried to discredit another member (“the Complainant”), during a Community Council meeting that was attended by …

PSOW (Public Services Om… Local Government Jan 2025

PSOW-202403830/202402823 — Powys County Council & Welshpool Town Council

The Ombudsman received a complaint that a Member (“the Member”) of Welshpool Town Council (“the Town Council”) and Powys County Council (“the County Council) had breached the Code of Conduct. It was alleged that, when attending a County Council event, the Member had spoken in an insulting manner about the …

PSOW (Public Services Om… Local Government Not Upheld Aug 2025

PSOW-202309676 — Whitland Town Council

In January 2024, it was alleged that the Member, in his official capacity, attended at the Complainant’s place of work and caused significant distress to the Complainant and their employers. The Ombudsman started an investigation to consider paragraphs 6(1)(a) (disrepute) and 7(a) (using your position improperly) of the Code of …

PSOW (Public Services Om… Local Government Jun 2025

PSOW-202306423 — Abertillery & Llanhilleth Community Council

We received a complaint that a Member (“the Member”) of Abertillery & Llanhilleth Community Council (“the Council”) breached the Code of Conduct (“the Code”). The Complainant, a fellow councillor, was concerned about various contacts the Member had made with members of the community in which it was alleged that the …

PSOW (Public Services Om… Local Government Not Upheld Aug 2025

PSOW-202207114 — Abertillery & Llanhilleth Community Council

The Ombudsman received a complaint that a Member (“the Member”) of Abertillery & Llanhilleth Community Council (“the Council”) had breached the Code of Conduct. It was alleged that the Member bullied and harassed officers of the Council by: Making false, unfounded and malicious complaints against the officers; Making false statements …

PSOW (Public Services Om… Local Government Not Upheld Aug 2025

PSOW-202404666 — Abergavenny Town Council

It was alleged by the Clerk of Abergavenny Town Council (“the Council”), that the Former Member had failed to observe the Code of Conduct for Members of Local Authorities in Wales (“the Code”). This arose from concerns about alleged harassing behaviour towards an individual working on behalf of the Council. …

PSOW (Public Services Om… Local Government Sep 2025

PSOW-202406409 / 202406446 — Broughton Community Council/Wrexham County Borough Council

It was alleged that the Member (“the Member”) of Broughton Community Council (“the Community Council”) and Wrexham County Borough Council (“the Council”) may have breached the Code of Conduct (“the Code”), regarding her behaviour towards employees of the Church in Wales (“CiW”), specifically, during a site meeting at a disused …

PSOW (Public Services Om… Local Government Sep 2025

PSOW-202406407/202406408 — Brymbo Community Council/Wrexham County Borough Council

It was alleged that the Member (“the Member”) of Brymbo Community Council (“the Community Council”) and Wrexham County Borough Council (“the Council”) may have breached the Code of Conduct (“the Code”), regarding his behaviour towards employees of the Church in Wales (“CiW”), and specifically, during a site meeting at a …

PSOW (Public Services Om… Local Government Sep 2025

PSOW-202502900 — Conwy County Borough Council

The Ombudsman received a complaint that a Member (“the Member”) of Conwy County Borough Council (“the Council”) had breached the Code of Conduct when they published anti-semitic information on social media and demonstrated support for a proscribed terrorist organisation. The Ombudsman found that the substance of the allegation was criminal …

PSOW (Public Services Om… Local Government Dec 2025

PSOW-202405338 — Hirwaun & Penderyn Community Council

The Ombudsman received a complaint that a Former Member had acted in a disrespectful and bullying way towards members of staff at the Council and members of the public. The Ombudsman started an investigation to consider paragraphs 4(b) (respect and consideration) and 4(c) (bullying and harassment). Information was obtained from …

PSOW (Public Services Om… Local Government

21-010-672 — Thanet District Council

Summary: Mr X complains the Council is breaching the Equality Act 2010 by discriminating against disabled cyclists. We do not intend to investigate this complaint. This is because only the courts can decide whether the Council has breached the Equality Act. And the responses show the Council has considered Mr …

LGO (Local Government & … Transport And Highways Feb 2022

21-006-759 — Cambridgeshire County Council

Summary: Mr X complained about the Council’s decision not to issue him a blue badge. He also said this decision discriminated against him as a disabled person. There was no fault in how the Council considered Mr X’s blue badge application. It also had due regard to its duties under …

LGO (Local Government & … Adult Care Services Not Upheld Feb 2022

21-012-182 — Durham County Council

Summary: Mrs B says the Council unreasonably refused her request for alternative transport for her daughter to get to school. The Council’s process for considering school transport appeals does not comply with Government guidance. A change to the Council’s school transport policy and arrangement for a further appeal for Mrs …

LGO (Local Government & … Education Upheld May 2022

21-011-239 — Sheffield City Council

Summary: It was for the Council to decide whether to suspend indoor collections of bulky waste, because of concerns about the spread of COVID-19. The Council should have ensured it made an assessment of the likely impact of this suspension on disabled people, but this did not cause a direct …

LGO (Local Government & … Environment And Regulation Upheld Jun 2022

21-016-734 — Herefordshire Council

Summary: The Council’s failure to show how it had regard to government guidance and the Public Sector Equality Duty in deciding who would be eligible for the Household Support Fund was fault. The Council has agreed to apologise, pay Mr X £150, and take action to improve its services.

LGO (Local Government & … Benefits And Tax Upheld Jun 2022

22-000-924 — Ribble Valley Borough Council

The Equality Act 2010 requires those who provide services to the public to consider making reasonable adjustments for individuals with disabilities. Mr X has a disability, and in an investigation we completed in April 2021 we found fault in the way the Council dealt with him. We recommended a remedy …

LGO (Local Government & … Environment And Regulation Upheld Jul 2022

21-015-702 — South Gloucestershire Council

Summary: We found fault by the Council on Mr J’s complaint of it failing to properly consider the removal of experimental traffic regulation orders which closed roads during Covid-19 lockdowns. It failed to provide evidence considered in support of its decisions to revoke the orders or to let them lapse. …

LGO (Local Government & … Transport And Highways Upheld Aug 2022

22-004-320 — Vale Of White Horse District Council

Summary: Mr X complained the Council failed to take account of his disability during his application to renew his taxi licence. He said his licence was renewed late as a result. The Council was at fault when it did not offer to make reasonable adjustments for Mr X due to …

LGO (Local Government & … Environment And Regulation Upheld Sep 2022

22-006-965 — Worcestershire County Council

Summary: We will not investigate this complaint that the Council refused to allow the complainant to ask a question at a meeting and failed to make a reasonable adjustment in line with the Equality Act 2010. This is because there is insufficient evidence of fault causing a significant injustice.

LGO (Local Government & … Other Categories Sep 2022

21-018-475 — Derbyshire County Council

Summary: Mrs X complained about the Council’s decision to not provide her child, Y, with school transport assistance. The Council was at fault as it did not properly consider Y’s needs and individual circumstances. We also found fault with the Council’s policy as it is not in line with legislation. …

LGO (Local Government & … Education Upheld Nov 2022

21-009-151 — London Borough of Tower Hamlets

Summary: Ms B complained the Council did not properly consider her application for a personalised disabled bay for her son, C. We found fault in the way the Council considered Ms B’s application. We recommended the Council apologise to Ms B, review its decision to refuse C’s application, and pay …

LGO (Local Government & … Transport And Highways Upheld Nov 2022

22-002-967 — Guildford Borough Council

Summary: Mr X complains the Council failed to fully accommodate his communication needs and provide reasonable adjustments under the Equality Act 2010 when handling his application for council tax support. We have found fault by the Council. The Council will apologise and make a financial payment and service improvements to …

LGO (Local Government & … Benefits And Tax Upheld Nov 2022

22-003-393 — London Borough of Redbridge

Summary: The Council was at fault in how it dealt with penalty charge notices issued to Mr X as a result of fraud. The Council requested duplicate information from Mr X causing frustration and anxiety. The Council also failed to meet its duty under the Equality Act to make a …

LGO (Local Government & … Transport And Highways Upheld Nov 2022

22-011-765 — Bournemouth, Christchurch and Poole Council

Summary: We will not investigate Mr X’s complaint that the Council’s advert for a voluntary position excluded him as a white male and that its employment practices are discriminatory. There is no injustice to Mr X and we cannot lawfully investigate personnel matters.

LGO (Local Government & … Other Categories Dec 2022

21-012-909 — Bath and North East Somerset Council

Summary: There was no fault in how the Council developed and implemented a clean air zone (CAZ). It properly considered its equalities duties when it dealt with Ms B’s issues regarding the CAZ. The Council clarified some confusion regarding how Ms B should contact it about the CAZ, and is …

LGO (Local Government & … Transport And Highways Not Upheld Dec 2022

23-014-494 — London Borough of Newham

Summary: Miss Y complains about the Council’s decision to refuse her application for a Blue Badge. She also complains about the process followed by the Council when responding to her concerns and the significant time and trouble caused by its delay. The Council has already apologised and offered a payment …

LGO (Local Government & … Adult Care Services Upheld Mar 2024

23-012-637 — Leeds City Council

Summary: Mr X complains the Council did not deal properly with an appeal about a Penalty Charge Notice (PCN). The Council is at fault because it did not properly consider Mr X’s disability in relation to how he could appeal the PCN. The Council should apologise and review its policy …

LGO (Local Government & … Transport And Highways Upheld May 2024

23-011-941 — Dorset Council

Summary: The Council’s failure to make reasonable adjustments to enable Mr Y to pursue a homeless application was fault. The Council was also at fault for relying on a method of communication it knew Mr Y could not access and for wrongly refusing to accept a late review request. The …

LGO (Local Government & … Housing Upheld May 2024

23-005-821 — London Borough of Newham

Summary: Mr X complained the Council failed to make reasonable adjustments to help him challenge a penalty charge notice he received. We found there was fault causing injustice when the Council failed to engage with Mr X about his requests for reasonable adjustments. The Council agreed to cancel the penalty …

LGO (Local Government & … Transport And Highways Upheld May 2024

23-017-062 — Northumberland County Council

Summary: We will not investigate this complaint about an alleged breach of the Equality Act 2010 and Local Government Act 1999. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. Breaches of the Equality Act 2010 are …

LGO (Local Government & … Transport And Highways May 2024

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