EV charging infrastructure
Insufficient ultra-rapid electric vehicle charge point infrastructure and power capacity to meet future demand.
565 items
3 sources
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
Committee recommendation
100match
#5 - Accelerate rollout of rapid charging infrastructure for future electric and zero-emission vehicle fleets
We welcome Project Rapid’s dedicated fund for enhancing electric vehicle charging provision on the Strategic Road Network, but a quicker and greater rollout of rapid charging points and supporting infrastructure will be required to support a future electric vehicle fleet, especially considering the target for all new freight vehicles to be zero emissions by 2040. This should include...
Matched on
terms: charging, infrastructure
Committee recommendation
92match
#18 - Determine actions to ensure public charging network meets needs of all drivers and remote locations
The uptake of electric vehicles and rollout of public charge points is expected to increase over the coming years, as new petrol and diesel vehicle sales are phased out. The Department’s 2022 electric vehicle infrastructure strategy contained a series of commitments intended to accelerate the pace of charge point installation, address barriers and improve public confidence to enable...
Matched on
terms: charging, infrastructure
Committee recommendation
83match
#10 - First Report - Zero emission vehicles
Project Rapid, which specifies the number of charge points on the strategic road network by 2023 and beyond, is welcome. However, the spending priorities for the £950 million rapid charging fund are currently obscure. Given the time and expense involved in upgrading grid connections, it is crucial that this money is distributed to unlock investment, provide fully future-proofed...
Matched on
terms: charging, infrastructure
Committee recommendation
82match
#11 - Strengthen National Policy Statement for Ports to support shore power and electric vessel charging
The Government should strengthen the National Policy Statement for Ports to better support the provision of shore power and electric vessel charging infrastructure as decarbonisation options, recognising the critical interface between ports and the energy grid. It would also assist in reducing pollution from ships which affects nearby communities. The NPS should clearly set 32 out expectations for...
Matched on
terms: charging, infrastructure
Committee recommendation
81match
#8 - First Report - Zero emission vehicles
To facilitate the roll-out of charging infrastructure, the Government must: a) use the upcoming Planning Bill to make public charge point provision a requirement of local plans; b) make funding for the on-street residential charging scheme dependent upon local authorities having detailed charge point plans in place which support rapid charging options; and c) ring-fence a portion of...
Matched on
terms: charging, infrastructure
Committee recommendation
80match
#27 - Cost disparity for public charging disproportionately impacts demographic groups without off-street parking
The Department acknowledged that there are certain demographic groups who are less likely to have off street parking, meaning that people may pay more to drive electric vehicles due to the type of home they live in.49 For example, the Motability Foundation stated that disabled people are less likely to own their own home and have access to...
Matched on
terms: charging
Committee recommendation
78match
#14 - First Report - Low emission cars
We challenged the Department for Transport on how it would ensure the charging infrastructure expanded in step with its plans for a very rapid expansion in the number of electric cars ahead of 2030. The Department told us it has not set targets for the number and type of charging infrastructure required to support the zero-emission vehicle transition...
Matched on
terms: charging, infrastructure
Committee recommendation
78match
#3 - First Report - Low emission cars
We are not convinced that government has sufficiently thought through how the charging infrastructure will expand at the pace required to meet the ambitious timetable to phase out petrol and diesel vehicles. The Department for Transport makes a series of assumptions about the types of journeys people make and how they charge their electric car: 99% of all...
Matched on
terms: charging, infrastructure
Committee recommendation
78match
#1 - Shift to electric vehicles necessitates a comprehensive public charging network for all drivers
On the basis of a report by the Comptroller and Auditor General, we took evidence from the Department for Transport (the Department) about public charge points for electric vehicles.1 The government has committed to phasing out new petrol and diesel car sales by 2030, with all new cars and vans sold being zero–emission from 2035. This shift to...
Matched on
terms: charging
Committee recommendation
77match
#14 - First Report - Zero emission vehicles
In the charging infrastructure strategy, the Government must explain how it will improve the consumer experience at public charge points and ensure that a) drivers can seamlessly access any charging network in any location at any time; and b) charge point operators are not disincentivised from investing in charging infrastructure.
Matched on
terms: charging, infrastructure
Committee recommendation
77match
#11 - First Report - Zero emission vehicles
The electric vehicle charging infrastructure strategy must set out: a) how the £950 million rapid charging fund will be spent to facilitate the implementation of charging infrastructure; and b) the measures that the Government is taking to identify and address under- provision at locations outside the strategic road network, where grid connection costs and grid upgrades are expensive...
Matched on
terms: charging, infrastructure
Committee recommendation
77match
#7 - First Report - Zero emission vehicles
As part of its electric vehicle charging infrastructure strategy, the Government must explain: a) how it will support all regions and local authorities to deliver sufficient and well- maintained charging infrastructure solutions tailored to local needs, so that no area is left behind; and b) how it will ensure that the roll-out of charging infrastructure keeps pace with...
Matched on
terms: charging, infrastructure
Committee recommendation
77match
#6 - First Report - Zero emission vehicles
Drivers who do not have access to off-street parking and who live in rural or remote areas may struggle to charge their vehicles. To ensure that a comprehensive network of electric vehicle charging infrastructure is in place by 2030, sub-national transport bodies and local authorities will need to implement strategies to deliver a range of practical and accessible...
Matched on
terms: charging, infrastructure
Committee recommendation
75match
#6 - Set out vision for public charging network and inter-departmental coordination improvements
The Department has more to do in planning ahead for the widespread adoption of electric vehicles. The uptake of electric vehicles and rollout of public charge points is expected to increase over the coming years, as new petrol and diesel vehicle sales are phased out. The Department must now determine what actions are needed for the next phase...
Matched on
terms: charging
Committee recommendation
73match
#30 - Component availability for accessible charge points hindered by international supply chains.
One of the barriers identified by charge point operators is the availability of components for an accessible charge point. Both the Association for Renewable Energy and Clean Technology (REA) and the Motability Foundation report that most operators do not produce their own hardware, and so must source components from international supply chains which create components for charging infrastructure...
Matched on
terms: charging, infrastructure
Committee recommendation
72match
#13 - First Report - Low emission cars
The scale and reach of the charging infrastructure has grown over the past decade.26 The Department for Transport informed us that there are now 20,800 public charge-points in the UK, with 783 new charge-points created in the 30 days before our evidence session in March 2021, 124 of which were rapid.27 The Department told us that its interventions...
Matched on
terms: charging, infrastructure
Committee recommendation
72match
#12 - First Report - Low emission cars
There is regional variation in the uptake of ultra-low emission cars in the UK, for example high levels of take-up in southern England, and we have been concerned about whether some locations, including rural areas, are missing out on the transition.23 The Department for Transport told us it has not targeted specific locations, instead taking a location-neutral approach...
Matched on
terms: charging, infrastructure
Committee recommendation
72match
#11 - First Report - Low emission cars
The Department for Transport acknowledged range anxiety as a barrier to take-up and is providing investment for infrastructure, specifically focusing on public and rapid charging. However, it told us that because 99% of all journeys are under 100 miles, electric cars are suitable for many journeys. It accepted that there had been scepticism about the technology for a...
Matched on
terms: charging, infrastructure
Committee recommendation
71match
#16 - First Report - Zero emission vehicles
The Government must explain how it plans to tackle the potential price differential faced by people who cannot charge their vehicles at home and are compelled to rely on on-street public charge points. It could do this by: a) protecting the consumer from excessive costs where there are risks of local monopolies emerging; and b) addressing the discrepancy...
Matched on
terms: charging
Committee recommendation
71match
#3 - Set out steps to address ultra-rapid charge point gaps on strategic road network
The Department has been slow to ensure the availability of ultra–rapid charge points at motorway service areas. Motorway service areas are vital for providing confidence to drivers that charge points are widespread and will be available on longer journeys. The Department had an ambition that operators would install 6 ultra–rapid charge points at every motorway service area by...
Matched on
terms: charging
Committee recommendation
69match
#15 - First Report - Zero emission vehicles
People who rely on public charging infrastructure should get value for money and should not be disadvantaged by unfair pricing mechanisms.
Matched on
terms: charging, infrastructure
Committee recommendation
69match
#13 - First Report - Zero emission vehicles
Charging an electric vehicle should be convenient, straightforward, and inexpensive. To boost consumer confidence in the charging network, to maximise convenience and value for motorists and to facilitate connectivity, all charge points should Zero emission vehicles 35 be interoperable and provide a seamless experience for drivers. We welcome the Government’s commitment to regulate interoperability and pricing transparency for...
Matched on
terms: charging
Committee recommendation
69match
#12 - First Report - Zero emission vehicles
The Government must amend the wayleave regime for installing charging infrastructure to ensure that that regime does not act as a barrier to roll-out.
Matched on
terms: charging, infrastructure
Committee recommendation
69match
#25 - Drivers reliant on public charge points pay significantly more due to VAT and other costs
The Department expects that most people will charge their vehicles at home using private charge points, however, those reliant solely on public charging, such as those without access to off–street parking, pay significantly more to charge their vehicles. This is because the cost of public charging reflects aspects such as the wholesale price of electricity, charge point operator...
Matched on
terms: charging
Committee recommendation
66match
#2 - First Report - Low emission cars
There are a wide range of consumer-facing issues that still need to be addressed to increase the uptake of zero-emission cars. Consumers are not all yet convinced that zero-emission cars are a suitable alternative to petrol and diesel models, with concerns over the affordability of these vehicles, the distance they can travel on a single charge and the...
Matched on
terms: charging
Committee recommendation
66match
#2 - Update committee on LEVI programme progress, spending, procurement outcomes, and local authority support
Delays to the Local Electric Vehicle Infrastructure (LEVI) programme mean that local authorities need further support. The £450m LEVI programme supports local authorities in England to install charge points where they identify they are most needed. In setting up the programme the Department was able to apply lessons from its previous work, such as providing funding to build...
Matched on
terms: infrastructure
Committee recommendation
64match
#17 - First Report - Low emission cars
The Department for Transport informed us there will now be a “shift” in focus from funding for home charging to on-street and other publicly available local charging. The government has doubled investment for the current year for the on-street residential charge scheme and will be doubling it to £20 million for next year too. It has committed £90...
Matched on
terms: charging
Committee recommendation
64match
#10 - First Report - Low emission cars
We asked what the Departments were planning to do about the higher cost of charging on the public network compared to home charging.18 A National Audit Office analysis of public data suggests that charging at home can cost between 59% and 78% less than charging on the public network.19 The Department for Transport told us it expects there...
Matched on
terms: charging
Committee recommendation
61match
#8 - LEVI programme struggles to address inequalities; operators favour commercially viable areas
However, the West of England Mayoral Combined Authority reported to us that while the LEVI programme is attempting to mitigate broader regional inequalities, operators bidding for these contracts are still likely to focus on more commercially viable areas within regions. It explained that rural areas tend to be less financially viable, with individuals having to travel further to...
Matched on
terms: charging
Committee recommendation
60match
#16 - First Report - Low emission cars
For longer journeys, drivers can access public infrastructure on the strategic road network. The government has funded infrastructure so that on the strategic road network, drivers are never further than 20 miles from a rapid charge-point and will spend £950 million through Project Rapid for rapid charge-points at motorway service areas in England.34 The Department for Transport told...
Matched on
terms: infrastructure
Committee recommendation
60match
#15 - First Report - Low emission cars
We asked the Departments about their strategy to avoid “notspots” - areas where the market does not deliver because uptake is insufficient, especially for rural areas. The Department for Transport told us that the majority of electric car owners will charge at home overnight and start journeys with 100% charge.31 Data from the English Housing Survey indicates that...
Matched on
terms: charging
Committee recommendation
60match
#5 - First Report - Zero emission vehicles
The Government must define ‘significant zero emissions capability’ for the automotive manufacturing industry, while ensuring that only the cleanest possible hybrid technology is available until 2035. It should also maintain a technology-neutral approach to the transition to ZEVs and explore the potential of alternative fuels, such as hydrogen or other alternatives to petrol and diesel, where possible. (Paragraph...
Matched on
terms: charging, infrastructure
Committee recommendation
59match
#15 - Current ultra-rapid charge point benchmark insufficient for future demand and power capacity
The Department stated that there was not necessarily a very scientific underpinning for using six ultra–rapid charge points as its benchmark today, however, meeting charge point demand in the longer term might require much more than this, and in July 2024 only around 10% of motorway service areas in England had the power capacity needed to meet demand...
Matched on
classifier match
Committee recommendation
59match
#14 - Motorway ultra-rapid charge point targets missed due to optimistic planning and grid connection issues
The Department had an ambition that operators would install six ultra rapid charge points at every motorway service area by the end of 2023. However, only around half installed that many charge points by that time, and by January 2025 only 80 out of 114 met this target. The Department acknowledged that there was probably a degree of...
Matched on
classifier match
NAO recommendation
59match
Public chargepoints for electric vehicles
DfT should ensure that a clear understanding of what constitutes compliance to the chargepoint accessibility standard is determined, so that industry and local authorities can incorporate it into future installations.
Matched on
classifier match
LGO / SPSO decision
57match
22-001-291 - Rochdale Metropolitan Borough Council
Summary: We stopped investigating a complaint about the Council’s social care charging policy because it is reasonable for Mr X to wait for the Council to review the policy.
Matched on
terms: charging
Committee recommendation
57match
#16 - Significant distribution gaps persist for ultra-rapid charge points on major A-roads
The number of ultra rapid charge points installed within one mile of the wider strategic road network has exceeded the Department’s expectations, with 2,377 installed by July 2024, against a target of 2,500 by 2030.27 However, distribution remains a problem; for example, there are stretches of major A–roads in the South West, West and the North where there...
Matched on
classifier match
Committee recommendation
57match
#13 - Ultra-rapid charge points on strategic roads crucial for motorist confidence and range anxiety
Public ultra–rapid charge points across along motorways and major A–roads (collectively known as the strategic road network) are necessary to address “range anxiety” amongst motorists. Motorway service areas in particular act like the “shop window” for providing confidence to drivers that charge points are widespread.23
Matched on
classifier match
LGO / SPSO decision
57match
21-016-135 - Think Homecare Limited
Summary: Mrs C complained Think Homecare Ltd wrongly charged her parents, Mr and Mrs B, for domiciliary care services. Mrs C said they cancelled three days of domiciliary visits in advance, were told by Think Homecare Ltd they would not be charged, but were. This caused Mr and Mrs B financial hardship and distress. Think Homecare Ltd was...
Matched on
terms: charging
LGO / SPSO decision
57match
22-003-875 - Durham County Council
Summary: We will not investigate Mr B’s complaint about the Council charging his late mother, Mrs C, for care he believed would be free of charge. This is because further investigation could not add to the Council’s response or make a different finding of the kind Mr B wants.
Matched on
terms: charging
Committee recommendation
56match
#7 - First Report - Low emission cars
We were interested in hearing the Departments view on what barriers needed to be overcome to achieve the targets for zero-emission cars. The Department for Transport told us it had undertaken a lot of research into this area, and the two most substantial factors had been price and range anxiety—the range cars can travel without recharging. Other barriers...
Matched on
terms: charging
Committee recommendation
56match
#9 - Consumer buy-in for net zero technologies remains unassessed despite practical challenges.
The rapid deployment of net zero technologies will depend crucially on whether consumers want to buy them. However, consumers can face significant practical challenges in incorporating new technologies into their everyday lives, as we see with building an adequate charging network to support the projected increase in the number of electric cars. We asked DESNZ whether it had...
Matched on
terms: charging
Committee recommendation
53match
#17 - First Report - Zero emission vehicles
We welcome the Government’s commitment to mandate that all new private charge points should be equipped with smart functionality and to introduce the relevant legislation later in 2021.
Matched on
classifier match
Committee recommendation
53match
#3 - First Report - Zero emission vehicles
A zero emission vehicle mandate would: • be revenue neutral; • provide certainty to allow manufacturers to invest in the UK and supply a sufficient volume of ZEVs to meet the UK’s decarbonisation commitments; • reduce costs for consumers by increasing the supply of electric vehicles; and • free taxpayers from the annual £135 million cost of the...
Matched on
classifier match
Committee recommendation
53match
#31 - Public charge point network failing to meet disabled drivers' needs without standard.
Many disabled people are reliant on their cars as existing public transport does not adequately cater for their needs.58 Failure to address problems with the uptake of the standard will mean that the public charge point network will continue to develop without meeting the needs of drivers with disabilities.59 55 Qq 79, 87; C&AG’s Report para 3.13 56...
Matched on
classifier match
Committee recommendation
53match
#5 - Set out actions to improve charge point accessibility and align international standards
The interests of drivers with disabilities have been left behind in the rollout of public charge points. By 2035, 1.35 million drivers with disabilities are expected to be partially or wholly dependent on public charge points, but many charge points, or their surrounding environment, have features which make them inaccessible. The Department co–sponsored the creation of a standard...
Matched on
classifier match
LGO / SPSO decision
53match
21-018-786 - Kirklees Metropolitan Borough Council
Summary: We do not propose to investigate this complaint about the Council’s provision of information with regard to charging for residential care provision. This is because although there was fault by the Council, we do not consider it caused the injustice the complainant claims, and we cannot achieve his desired outcome.
Matched on
terms: charging
LGO / SPSO decision
53match
22-005-281 - Norfolk County Council
Summary: We will not investigate this complaint about the Council charging Mr X for care and support and for not making the reasonable adjustments requested. This is because we have previously considered the complaint and the complaint about reasonable adjustments is late.
Matched on
terms: charging
LGO / SPSO decision
53match
22-007-786 - London Borough of Bromley
Summary: We will not investigate this complaint about the Council charging the late Mrs C for care in 2016. This is because Mr D could have come to us sooner. It would be reasonable for Mrs C’s executor to defend the Council’s recovery of the debt in court if they believe she was not responsible for it.
Matched on
terms: charging
LGO / SPSO decision
53match
22-007-644 - Oldham Metropolitan Borough Council
Summary: We will not investigate this complaint about charging for adult social care because there is no evidence of fault or injustice, and we cannot achieve the outcome Ms B wants.
Matched on
terms: charging