Learning disability register access

Low uptake of the learning disability register due to unidentified barriers and the need to review and update GP guidance.

29 items 6 sources
Source spread

Where this theme appears

Learning disability register access has been flagged across 6 independent accountability sources:

2 PFD reports 7 committee recs 7 IMB recs 1 detention investigation rec 3 PHSO decisions 9 LGO/SPSO decisions

When the same issue appears across inquiries, coroner reports, and regulators independently, it indicates a recurring issue across the public record.

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Source-grouped records are useful for tracing where a concern came from. Large sections show the 50 strongest matches for that source; counts still show the full theme total.

#4 — Significant proportion of eligible people remain unregistered on the learning disability register.
Women and Equalities Committee
Recommendation: The learning disability register is vital for people with a learning disability to receive important, life-saving annual health checks and reasonable adjustments. Yet around 75% of people with a learning disability are not registered. We heard from people who struggled …
Response Pending
#5 — Investigate reasons for low learning disability register uptake and launch awareness campaign.
Women and Equalities Committee
Recommendation: As an immediate priority, the Department for Health and Social Care and NHS England should work with national and local learning disability organisations and charities and the Royal College of General Practitioners to investigate why eligible people are not on …
Response Pending
#17 — Disabled claimants require significant external support to navigate inaccessible benefit applications
Public Accounts Committee
Recommendation: Written evidence from Sense highlighted findings from a survey of claimants with complex disabilities–49% of those surveyed reported that they could not apply for benefits without the support of friends, family or a support service. Sense recommended that DWP should …
Gov response: 3.1 The government agrees with the Committee’s recommendation. Recommendation implemented 3.2 The department captures customers’ additional needs through its systems. This is a key part of its modernisation strategy, but it recognises that its current …
Accepted
#12 — Disabled people experience significant difficulty and negative impacts from benefit application process
Public Accounts Committee
Recommendation: Written evidence from Sense highlighted that disabled people’s experiences of the benefit system were often negative due to issues with the design of the system and how DWP communicates. In May 2024, Sense commissioned a survey of 1,000 people with …
Gov response: 3.1 The government agrees with the Committee’s recommendation. Recommendation implemented 3.2 The department captures customers’ additional needs through its systems. This is a key part of its modernisation strategy, but it recognises that its current …
Accepted
#6 — Detail barriers for elderly and disabled bus users, promoting concessionary pass uptake
Public Accounts Committee
Recommendation: The Department does not understand why elderly and disabled people are using buses far less than they used to. The Department could not adequately explain to us why elderly and disabled people have not returned to buses to the same …
Gov response: The government agrees with the Committee’s recommendation. concessionary bus pass are aware of its existence and can apply easily. The department will continue to work with local transport authorities to promote the English National Concessionary …
Accepted
#3 — Set out steps and statistics to ease Child Trust Fund access for young people lacking mental capacity
Public Accounts Committee
Recommendation: The Child Trust Fund scheme is not easily accessible for the families and carers of children and young people lacking mental capacity. The Ministry of Justice estimates that between 63,000 and 126,000 young people may not have the mental capacity …
Gov response: The government agrees with the Committee’s recommendation. England and Wales The Mental Capacity Act provides for the jurisdiction of the Court of Protection (CoP) where a child under 16 is likely to continue to lack …
Accepted
#8 — Implicit inclusion of children with SEND in breakfast clubs risks unequal access.
Education Committee
Recommendation: Despite the implicit inclusion of children with SEND in the Bill’s provisions on breakfast clubs, we consider that express inclusion of the needs of those children on the face of the Bill would be a much stronger safeguard against schools …
Gov response: Government response to Conclusion seven: We agree on the importance of the new breakfast clubs being accessible for children with special education needs and disabilities. This is why, as part of our mission to break …
Not Accepted
PSOW-202503627 — Newport City Council
Mr A complained that Newport City Council did not appropriately address his complaint in relation to a communication failure, where staff of the vulnerable adult services were directing the public to use a callback system which cannot connect the caller back to them. The Ombudsman found that the Council mischaracterised …
PSOW (Public Services Om… Health Sep 2025
PSOW-202401795 — Newport City Council
Mr S complained that Newport City Council had failed to respond to a complaint he raised in March 2024. The Ombudsman found that the Council had received a complaint but it had failed it as it was received with incorrect contact details. She also found that the Council had been …
PSOW (Public Services Om… Health Jul 2024
PSOW-202200853 — Ceredigion County Council
Ms A complained about the Council’s failure to properly implement the terms of an early resolution undertaken in September 2020. Ms A was aggrieved that a Carer’s Assessment was not properly completed and that there remained significant uncertainty about respite care. Ms A was also aggrieved that the Council appeared …
PSOW (Public Services Om… Health Dec 2022
21-015-609 — London Borough of Hounslow
Summary: Miss X complained about the way the Council dealt with her application and appeal for a Blue Badge for her son who is autistic. Since she made her complaint, the Council has carried out a further face-to-face mobility assessment and come to the same decision as before. Any investigation …
LGO (Local Government & … Children S Care Services Not Upheld Oct 2022
22-003-393 — London Borough of Redbridge
Summary: The Council was at fault in how it dealt with penalty charge notices issued to Mr X as a result of fraud. The Council requested duplicate information from Mr X causing frustration and anxiety. The Council also failed to meet its duty under the Equality Act to make a …
LGO (Local Government & … Transport And Highways Upheld Nov 2022
PSOW-202106906 — Ceredigion County Council
Miss X complained that the Council failed to respond to her complaint about social services , and further failed to respond to her letters. The Ombudsman decided that the Council should contact Miss X (within 5 days) to establish if she would like her complaint dealt with at stage 1 …
PSOW (Public Services Om… Health Feb 2022
21-013-505 — Cumbria County Council
Summary: We cannot investigate this complaint about how the Council carried out an Education Health and Care needs assessment. This is because the complainant has used their right to appeal about the outcome to a tribunal, which places the matter outside our jurisdiction.
LGO (Local Government & … Education Feb 2022
21-013-801 — Kingston Upon Hull City Council
Summary: We will not investigate this complaint about how the Council have assessed a child’s special educational needs, which the complainant says will result in an inadequate Education Health and Care plan. This is because the contend of the plan carry the right of appeal to a tribunal.
LGO (Local Government & … Education Feb 2022
PSOW-202408040 — Cardiff Council
Mrs C complained that Cardiff Council had failed to take action to safeguard Mr A, who is a disabled adult, when he was left unaccompanied by an independent service provider. The Ombudsman decided that the Council had not adequately acknowledged or apologised for the lack of clarity in its communication …
PSOW (Public Services Om… Health Mar 2025