Learning disability register access
Low uptake of the learning disability register due to unidentified barriers and the need to review and update GP guidance.
29 items
6 sources
Strongest theme matches
Mixed across source types and ranked by classifier confidence plus text match strength.
Committee recommendation
100match
#5 - Investigate reasons for low learning disability register uptake and launch awareness campaign.
As an immediate priority, the Department for Health and Social Care and NHS England should work with national and local learning disability organisations and charities and the Royal College of General Practitioners to investigate why eligible people are not on the learning disability register and take appropriate action to increase registration. That work should include an assessment of...
Matched on
terms: acces, disability, learning, register
Committee recommendation
95match
#4 - Significant proportion of eligible people remain unregistered on the learning disability register.
The learning disability register is vital for people with a learning disability to receive important, life-saving annual health checks and reasonable adjustments. Yet around 75% of people with a learning disability are not registered. We heard from people who struggled to convince their GP to put them on the register and only achieved success once the media and...
Matched on
terms: acces, disability, learning, register
PFD report
69match
Beverley Stanisauskis
Primary care failed to recognise a patient's learning disability as a factor in non-engagement, resulting in no direct communication or involvement from the learning disability team.
Matched on
terms: disability, learning
IMB recommendation
64match
Foston Hall (2021)
The IMB is concerned about: the ongoing absence of initial screening of prisoners for learning difficulties and disability (LDD) due to a staffing shortage.
Matched on
terms: disability, learning
PHSO casework decision
64match
P-003183 - South West Yorkshire Partnership NHS Foundation Trust
Miss A complains about a learning disability health service run by the Trust. Miss A also complains the Practice removed her son’s learning disability from his records, did not allow her to speak on her son’s behalf at appointments and referred her to safeguarding.
Matched on
terms: disability, learning
Committee recommendation
60match
#6 - Detail barriers for elderly and disabled bus users, promoting concessionary pass uptake
The Department does not understand why elderly and disabled people are using buses far less than they used to. The Department could not adequately explain to us why elderly and disabled people have not returned to buses to the same extent as other passengers since the pandemic. The number of concessionary journeys is still 29% lower than in...
Matched on
terms: acces
Committee recommendation
60match
#3 - Set out steps and statistics to ease Child Trust Fund access for young people lacking mental...
The Child Trust Fund scheme is not easily accessible for the families and carers of children and young people lacking mental capacity. The Ministry of Justice estimates that between 63,000 and 126,000 young people may not have the mental capacity to access and manage their matured Child Trust Fund when they reach adulthood. Instead, their family or carer...
Matched on
terms: acces
Committee recommendation
53match
#17 - Disabled claimants require significant external support to navigate inaccessible benefit applications
Written evidence from Sense highlighted findings from a survey of claimants with complex disabilities–49% of those surveyed reported that they could not apply for benefits without the support of friends, family or a support service. Sense recommended that DWP should work with disabled people to introduce clear standards on how to communicate accessibly.34 DWP said it wanted to...
Matched on
terms: acces
PHSO casework decision
51match
P-004265 - Cornwall Partnership NHS Foundation Trust
Dr J complains about the care provided to her son during a mental health assessment. She says the assessment was inappropriate and labelled him as having a mild learning disability.
Matched on
terms: disability, learning
PFD report
49match
Stefan Kluibenschadl
The report identifies a lack of case managers or key workers for young people diagnosed with autism, contrary to NICE guidance, which may prevent them and their families navigating available services.
Matched on
classifier match
Detention investigation recommendation
48match
Review into the Welfare in Detention of Vulnerable Persons - Rec 13
I recommend that people with Learning Difficulties should be presumed unsuitable for detention.
Matched on
terms: learning
Committee recommendation
47match
#8 - Implicit inclusion of children with SEND in breakfast clubs risks unequal access.
Despite the implicit inclusion of children with SEND in the Bill’s provisions on breakfast clubs, we consider that express inclusion of the needs of those children on the face of the Bill would be a much stronger safeguard against schools failing—for reasons of cost, convenience and accident—to put in place commonsense measures to ensure that children with SEND...
Matched on
terms: acces
IMB recommendation
44match
Hewell (2021)
Improve identification of those prisoners with learning difficulties/disabilities and their consequential support.
Matched on
terms: learning
IMB recommendation
39match
Norwich (2023)
Will the minister please explain why prisoners with severe mental health issues or learning difficulties are still being held in custody?
Matched on
terms: learning
IMB recommendation
39match
Norwich (2024)
Will the Minister please explain why prisoners with severe mental health issues or learning difficulties are still being held in custody?
Matched on
terms: learning
LGO / SPSO decision
39match
22-003-393 - London Borough of Redbridge
Summary: The Council was at fault in how it dealt with penalty charge notices issued to Mr X as a result of fraud. The Council requested duplicate information from Mr X causing frustration and anxiety. The Council also failed to meet its duty under the Equality Act to make a reasonable adjustment due to Mr X’s learning difficulties...
Matched on
terms: learning
Committee recommendation
36match
#12 - Disabled people experience significant difficulty and negative impacts from benefit application process
Written evidence from Sense highlighted that disabled people’s experiences of the benefit system were often negative due to issues with the design of the system and how DWP communicates. In May 2024, Sense commissioned a survey of 1,000 people with complex disabilities in receipt of benefits. Of those surveyed, 37% found it difficult to apply for benefits and...
Matched on
classifier match
IMB recommendation
36match
Isle of Wight (2021)
All prisoners are offered rapid LDD screening, irrespective of whether they have a self-declared LDD, and all those requiring follow up have in-depth LDD screening.
Matched on
classifier match
LGO / SPSO decision
36match
PSOW-202503627 - Newport City Council
Mr A complained that Newport City Council did not appropriately address his complaint in relation to a communication failure, where staff of the vulnerable adult services were directing the public to use a callback system which cannot connect the caller back to them. The Ombudsman found that the Council mischaracterised Mr A’s complaint by deeming it to fall...
Matched on
classifier match
IMB recommendation
30match
Birmingham (2021)
How will the Prison Service plan a more coordinated, consistent and fair system of recording and tracking provision for prisoners with autism and learning difficulties, and how will they ensure that staff are fully trained and competent at recognising, working and interacting with prisoners with these conditions?
Matched on
terms: learning
LGO / SPSO decision
27match
PSOW-202401795 - Newport City Council
Mr S complained that Newport City Council had failed to respond to a complaint he raised in March 2024. The Ombudsman found that the Council had received a complaint but it had failed it as it was received with incorrect contact details. She also found that the Council had been liaising with Mr S but failed to acknowledge...
Matched on
classifier match
IMB recommendation
27match
Feltham (2025)
Investigate if local authority funding for SEN/EHCP children can follow them into custody.
Matched on
classifier match
PHSO casework decision
27match
P-002790 - Derbyshire Healthcare NHS Foundation Trust
Mrs A complains the Trust failed to recognise her son had a diagnosis of autism or that he was a vulnerable adult with a history of depression and self-harm. She says it did not take this seriously or into account when giving care and treatment and failed to give follow up care.
Matched on
classifier match
LGO / SPSO decision
27match
21-015-609 - London Borough of Hounslow
Summary: Miss X complained about the way the Council dealt with her application and appeal for a Blue Badge for her son who is autistic. Since she made her complaint, the Council has carried out a further face-to-face mobility assessment and come to the same decision as before. Any investigation of previous events is unlikely to achieve any...
Matched on
classifier match
LGO / SPSO decision
23match
PSOW-202200853 - Ceredigion County Council
Ms A complained about the Council’s failure to properly implement the terms of an early resolution undertaken in September 2020. Ms A was aggrieved that a Carer’s Assessment was not properly completed and that there remained significant uncertainty about respite care. Ms A was also aggrieved that the Council appeared to take an inconsistent approach to Direct Payment...
Matched on
classifier match
LGO / SPSO decision
22match
21-013-505 - Cumbria County Council
Summary: We cannot investigate this complaint about how the Council carried out an Education Health and Care needs assessment. This is because the complainant has used their right to appeal about the outcome to a tribunal, which places the matter outside our jurisdiction.
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classifier match
LGO / SPSO decision
22match
21-013-801 - Kingston Upon Hull City Council
Summary: We will not investigate this complaint about how the Council have assessed a child’s special educational needs, which the complainant says will result in an inadequate Education Health and Care plan. This is because the contend of the plan carry the right of appeal to a tribunal.
Matched on
classifier match
LGO / SPSO decision
18match
PSOW-202106906 - Ceredigion County Council
Miss X complained that the Council failed to respond to her complaint about social services , and further failed to respond to her letters. The Ombudsman decided that the Council should contact Miss X (within 5 days) to establish if she would like her complaint dealt with at stage 1 or 2 of the social services complaints procedure....
Matched on
classifier match
LGO / SPSO decision
18match
PSOW-202408040 - Cardiff Council
Mrs C complained that Cardiff Council had failed to take action to safeguard Mr A, who is a disabled adult, when he was left unaccompanied by an independent service provider. The Ombudsman decided that the Council had not adequately acknowledged or apologised for the lack of clarity in its communication with Mrs C regarding the safeguarding concerns and...
Matched on
classifier match