Police domestic abuse keys

Inadequate police guidance and procedures for managing shared keys in domestic abuse cases, allowing suspects to retain access.

69 items 5 sources 1 inquiry

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Feb 2023 · Cornwall and the Isles of Scilly

Police guidance for pre-release checks in domestic abuse cases was not fully applied, and officers felt they lacked legal power to retain a suspect's house key.

Matched on terms: abuse, domestic, police

Nov 2020 · Greater Manchester South

Suspects in domestic abuse cases were not placed on bail with conditions to protect alleged victims and there was a lack of understanding amongst police witnesses about the GMP policy in relation to serial/serious DA perpetrators and the actions that were required under GMPs policy.

Matched on terms: abuse, domestic, police

IOPC learning recommendation

Investigation into a serious injury afflicted by a man on police bail - Essex Police, April 2022

The IOPC recommends that Essex Police should revise their guidance to include that when decisions are being made in relation to bail, investigating officers or their sergeants should record interim safeguarding plans onto the Athena record whilst awaiting DV5 safeguarding planning by the Central Referral Unit (CRU). This follows an investigation whereby the detective sergeant of the Domestic...

Matched on terms: abuse, domestic, police

Anne-Marie Nield

Jan 2019 · Manchester (North)

Police officers widely misunderstood Domestic Abuse policy, failed to use system markers or recognize non-fatal strangulation as a risk factor, conducted inadequate assessments, and critical recommendations remained unimplemented.

Matched on terms: abuse, domestic, police

Raneem Oudeh and Khaola Saleem

Nov 2022 · Birmingham and Solihull

Severe understaffing in the domestic abuse unit meant cases were not investigated, leaving high-risk victims vulnerable to ongoing violence and threats due to a lack of effective police action.

Matched on terms: abuse, domestic, police

Oct 2025 · East London

Frontline police officers face difficulty accessing the Police National Database for domestic abuse history across different force areas, hindering proactive identification and intervention for victims.

Matched on terms: abuse, domestic, police

IOPC learning recommendation

Recommendation - National Police Chiefs' Council, February 2023

The IOPC recommends that the National Police Chiefs' Council (NPCC) issue an advisory note to all forces in relation to the importance of ensuring their policies on silent/abandoned 999 calls - particularly when such are received from a telephone number, person, or address associated with a domestic abuse warning marker are up to date and fit for purpose....

Matched on terms: abuse, domestic, police

IOPC learning recommendation

Recommendation - Hampshire Police, February 2023

The IOPC recommends that Hampshire police update their call handling and domestic abuse policies to provide suitable instruction to advise call-handling staff with regard to the actions expected of them in the event that an abandoned or silent 999 call is received – particularly when such calls are received from a telephone number, person, or address associated with...

Matched on terms: abuse, domestic, police

IOPC learning recommendation

Police contact with a woman and her partner, prior to the woman’s death – Metropolitan Police Service, May...

The IOPC recommends that the Metropolitan Police Service (MPS) include ‘Anonymous caller’ guidance in the ‘MPS Public Protection – Domestic Abuse (DA) Policy.’ Officers may benefit from specific guidance, where potential benefits and risks associated with contacting callers who wish to remain anonymous are outlined. Although this is relevant to all incidents/investigations it is particularly important in respect...

Matched on terms: abuse, domestic, police

Aug 2019 · Sunderland

A perpetrator of domestic abuse was not subject to any police bail conditions or restrictions for over a month, leaving the victim unprotected and at severe risk.

Matched on terms: abuse, domestic, police

HMICFRS recommendation

PEEL 2021-22 CoC Recommendations: Wiltshire Police

Cause of concern: The force does not protect vulnerable people from harm to an acceptable standard. Recommendation: Wiltshire Police should, within three months, make sure that:- officers carry out a risk assessment for every incident of domestic abuse, including verbal arguments, without delay

Matched on terms: abuse, domestic, police

HMICFRS recommendation

PEEL 2021-22 CoC Recommendations: Devon and Cornwall Police

Cause of concern: Devon and Cornwall Police is too often failing to record reports of violent crime, particularly behavioural crimes (harassment, stalking, controlling and coercive behaviour), domestic abuse and anti-social behaviour. Recommendation: Within three months, Devon and Cornwall Police should provide specific training for all supervisors, officers and staff who work in crime recording roles; this training should...

Matched on terms: abuse, domestic, police

HMICFRS recommendation

PEEL 2018-19 CoC Recommendations: Cleveland Police

Cause of concern: Cleveland Police is failing to respond appropriately to vulnerable people, including children. It is missing opportunities to safeguard them and is exposing them to risk. Recommendation: The force must take immediate action to ensure that: • it safeguards all victims of domestic abuse, through the effective completion of a structured risk assessment, adequately supervising any...

Matched on terms: abuse, domestic, police

IOPC learning recommendation

Investigation into police response to welfare concerns – Bedfordshire Police, May 2022

The IOPC recommends that Bedfordshire Police ensure all relevant teams and individuals understand the correct implementation and enforcement of Domestic Violence Prevention Orders (DVPOs), including specific and detailed guidance on the grounds required for a civil breach to have taken place. This should be updated as appropriate when DAPOs are introduced. This follows an independent IOPC investigation where...

Matched on terms: abuse, domestic, police

IOPC learning recommendation

Police contact with woman before her death – Suffolk Constabulary, January 2020

The IOPC recommends that Suffolk Constabulary review its approach to concern for welfare reports where there is also an element of domestic abuse. In cases where a concern for welfare report is received regarding a known DV perpetrator or victim, once basic intelligence searches on the person’s name or DOB have been conducted (in line with Suffolk Constabulary...

Matched on terms: abuse, domestic, police

HMICFRS recommendation

PEEL 2021-22 CoC Recommendations: Sussex Police

Cause of concern: The force is too often failing to record reports of violent crime, particularly behavioural crimes (harassment, stalking, controlling and coercive behaviour), rape crimes and incidents, domestic abuse and antisocial behaviour. Recommendation: Sussex Police should immediately take steps to identify and address gaps in its systems and processes for identifying and recording all reports made by...

Matched on terms: abuse, domestic, police

HMICFRS recommendation

An inspection of the service provided to victims of crime by Greater Manchester Police

Cause of concern: The force is failing to make sure it correctly records all reported crimes, particularly violent crime, including domestic abuse behavioural crimes such as harassment, stalking and coercive controlling behaviour. So these crimes are often not investigated and victims are not always safeguarded. Recommendation: The force should immediately take steps to identify and address gaps in...

Matched on terms: abuse, domestic, police

HMICFRS recommendation

PEEL 2021-22 CoC Recommendations: Dyfed-Powys Police

Cause of concern: Dyfed-Powys Police is too often failing to record reports of violent crime, particularly domestic abuse and anti-social behaviour towards people. Recommendation: Within three months the force should provide specific training for all supervisors, officers and staff who work in crime recording roles. This training should include the crime recording requirements for violent crime, including domestic...

Matched on terms: abuse, domestic, police

IOPC learning recommendation

Response to calls for assistance - Metropolitan Police Service, June 2018

To safeguard the victim during domestic abuse investigations, their address can be location marked and included in a special scheme that identifies that they are at risk. It is recommended that the MPS should take the necessary steps to ensure that a victim is made aware, from the outset, how long this marker is likely to be in...

Matched on terms: abuse, domestic, police

IOPC learning recommendation

Contact with police before a man and a woman die - Hertfordshire Constabulary, June 2016

Hertfordshire Constabulary to advise officers investigating incidents of domestic abuse, where the suspect has been bailed to return before charge, to complete the MG3 and seek a charging decision from the CPS in a timely manner, if the threshold or full code test are met, and not wait until the bail to return date. Do you accept the...

Matched on terms: abuse, domestic, police

HMICFRS recommendation

PEEL 2018-19 CoC Recommendations: Dyfed-Powys Police

Cause of concern: It is a cause of concern to HMICFRS that Dyfed-Powys Police is failing to risk assess all incidents of domestic abuse. This means that opportunities to intervene and take appropriate action at the earliest opportunity are being lost; this includes missed chances to identify coercive and controlling behaviour, other persons at risk in the household...

Matched on terms: abuse, domestic, police

IOPC learning recommendation

Response to concern for welfare report - Kent Police, July 2018

During the IOPC investigation, there was a lack of clarity over the need to make an inspector aware of a Multi Agency Risk Assessment Conference (MARAC) warning linked to an incoming call, which may have contributed to the delay in the call being escalated to the duty inspector. The requirement to highlight MARAC warning markers is explicit in...

Matched on terms: abuse, domestic, police

Mar 2022 · Surrey

Ongoing risks exist due to delayed training for Domestic Abuse Team staff and supervisors on updated policies. There is also no system for effective supervisory review of initial risk assessments and safeguarding plans.

Matched on terms: abuse, domestic

Katrina O’Hara

Mar 2020 · Dorset

Outdated police policy led to a high-risk 999 call being downgraded, and officers failed to recognise the increased danger to the victim when the perpetrator expressed suicidal intent. The victim was also left without a replacement phone after hers was seized for evidence.

Matched on terms: police

Nov 2021 · Birmingham and Solihull

Critical mental health information from MARAC was not accurately recorded or cascaded to police, leading to officers being unaware of the deceased's EMD status. There was also confusion and a lack of coordination during CPR efforts.

Matched on terms: police

Jan 2023 · Birmingham and Solihull

Critical shortages of inpatient mental health beds and PDU spaces leave acutely ill patients without specialist care. Police also failed to correctly classify and risk-assess mentally unwell individuals as high-risk missing persons.

Matched on terms: police

HMICFRS recommendation

PEEL 2023-25 CoC Recommendations: Hertfordshire Constabulary

Cause of concern: The constabulary is failing to record reports of crime correctly Recommendation: Within three months the constabulary should provide training for all supervisors, officers and staff who work in crime-recording roles; this training should include the crime-recording requirements for violent crimes, such as behavioural crimes, assaults, domestic abuse and antisocial behaviour.

Matched on terms: abuse, domestic

HMICFRS recommendation

PEEL 2021-22 CoC Recommendations: Gloucestershire Constabulary

Cause of concern: Gloucestershire Constabulary is failing to record domestic abuse, behavioural crimes, and crimes linked to anti-social behaviour. This is significantly affecting the force’s crime recording standards. And it shows that victims of domestic abuse, behavioural crimes and anti-social behaviour are not getting the service they have a right to expect and deserve. Recommendation: Gloucestershire Constabulary should...

Matched on terms: abuse, domestic

IOPC learning recommendation

Police contact with woman before being murdered by ex-partner – West Yorkshire Police, August 2019

[Recommendation 9 not taken forward]

Matched on terms: police

Inquiry recommendation

ANG-17 - Collection and sharing of data at national and local levels

Angiolini Inquiry

Immediately, the Home Office should lead work, coordinated by the National Centre for Violence Against Women and Girls and Public Protection, to significantly increase both the collection and use of data on sexually motivated crimes against women in public spaces, in order to establish an informed understanding of these crimes and assist in building effective preventative measures. This...

Matched on terms: police

LGO / SPSO decision

21-000-700 - Westminster City Council

LGO (Local Government & Social Care Ombudsman)

Summary: Ms E and Mr F complained the Council failed to deal with the noise and anti-social behaviour near to where they live. They also say the Council blocked a request from their housing provider to carry out a property transfer and it failed to deal with their complaint. We find the Council was at fault for its...

Matched on classifier match

LGO / SPSO decision

24-011-250 - Bristol City Council

LGO (Local Government & Social Care Ombudsman)

Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take action over nuisance from its tenants. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner. We cannot investigate complaints about tenancy management by...

Matched on classifier match

LGO / SPSO decision

23-019-206 - Hastings Borough Council

LGO (Local Government & Social Care Ombudsman)

Summary: We will not investigate this complaint about how the Council dealt with an anti-social behaviour case review. This is because it is reasonable for the complainant to ask for an appeal.

Matched on classifier match

LGO / SPSO decision

201103531 - Fife Council

SPSO (Scottish Public Services Ombudsman)

Mrs C was the owner-occupier of a flat underneath a council property. She regularly reported to the council that the actions of the tenant above caused her nuisance. Her reports mainly concerned her neighbour pacing the floor for prolonged periods, the constant drone of a television which was occasionally turned up to a high volume and clearly audible...

Matched on classifier match

LGO / SPSO decision

25-000-432 - Bristol City Council

LGO (Local Government & Social Care Ombudsman)

Summary: We will not investigate Ms X’s complaint about the Council’s failure to take formal action against her landlord for harassment. There is insufficient evidence of fault to justify our involvement.

Matched on classifier match

LGO / SPSO decision

24-012-412 - Cannock Chase District Council

LGO (Local Government & Social Care Ombudsman)

Summary: We will not investigate this complaint about the Council’s actions on reports of anti-social behaviour. There is not enough evidence of fault in the Council’s actions. And we consider that further investigation will not lead to a different outcome.

Matched on classifier match

LGO / SPSO decision

25-000-285 - Surrey Heath Borough Council

LGO (Local Government & Social Care Ombudsman)

Summary: We will not investigate this complaint the Council was not involving small businesses in discussions about anti-social behaviour. Further investigation would not lead to a different outcome.

Matched on classifier match

LGO / SPSO decision

24-023-495 - Medway Council

LGO (Local Government & Social Care Ombudsman)

Summary: We will not investigate this complaint about the Council failing to take action since August 2024 in response to the complainant’s reports of nuisance and anti-social behaviour by a neighbour. There is insufficient evidence of fault by the Council.

Matched on classifier match

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